Hotel City Lugano, Design & Hospitality

4.0 star property
Hotel with a restaurant, near Lake Lugano
VIP Access

Choose dates to view prices

Photo gallery for Hotel City Lugano, Design & Hospitality

Front of property
Lobby sitting area
Family Room, 2 seperate bedrooms | Minibar, in-room safe, desk, laptop workspace
Terrace/patio
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Laundry
  • Parking available
  • Housekeeping
  • Pet friendly

Explore the area

View in a map
Via G. Bagutti 4, Lugano, TI, 6900
  • Place, University of Lugano
    ‪5 min walk‬
  • Place, Palazzo dei Congressi
    ‪12 min walk‬
  • Place, Lake Lugano
    ‪18 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Modern Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • 240 sq ft
  • Sleeps 1
  • 1 Twin Bed

Style Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Modern Cosy Double Room (1 queen bed)

9.2 out of 10
Wonderful
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Exclusive Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room, 2 seperate bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Lugano

Located in Molino Nuovo, Hotel City Lugano, Design & Hospitality is within a 10-minute stroll of sights such as University of Lugano and BSí. This 48-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • University of Lugano - 5 min walk - 0.3 miles
  • Lungolago - 12 min walk - 0.7 miles
  • Palazzo dei Congressi - 12 min walk - 0.7 miles
  • Piazza della Riforma - 14 min walk - 0.8 miles
  • Lake Lugano - 18 min walk - 1.0 mile

Getting around

  • Lugano (QDL-Lugano Rail Station) - 17 min walk
  • Lugano Funicular Station - 18 min walk
  • Lugano (LUG-Agno) - 18 min drive

Restaurants

  • ‪Restorante 1001 Notte - ‬3 min walk
  • ‪Canvetto Luganese - ‬3 min walk
  • ‪Ristorante Cinese Orient Express - ‬6 min walk
  • ‪Ristorante Fresco - ‬7 min walk
  • ‪wong ho - ‬2 min walk

About this property

Hotel City Lugano, Design & Hospitality

Hotel with a restaurant, near Lake Lugano
At Hotel City Lugano, Design & Hospitality, guests have access to free WiFi in public areas, free newspapers, and a terrace. Self parking is available for CHF 20 per day. Front-desk staff can assist with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include laundry facilities and a vending machine.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms have free toiletries and slippers. Refrigerators, minibars, and coffee makers are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 20 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; CHF 23 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 20 per pet, per day
  • Food and water bowls are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 23 for adults and CHF 15 for children
  • Self parking fee: CHF 20 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:30 PM—-10:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel City Lugano Design Hospitality
Hotel Design Hospitality
City Lugano Design Hospitality
Design Hospitality
Hotel City Lugano, Design & Hospitality Hotel
Hotel City Lugano, Design & Hospitality Lugano
Hotel City Lugano, Design & Hospitality Hotel Lugano

Frequently asked questions

Are free cancellation options available at Hotel City Lugano, Design & Hospitality?

Hotel City Lugano, Design & Hospitality provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see near Hotel City Lugano, Design & Hospitality?

This hotel is situated in Molino Nuovo within a short 19-minute walk of Lake Lugano and also 12 minutes on foot from Palazzo dei Congressi. You'll also find Lungolago and Piazza della Riforma less than a mile away.

Is parking available on site at Hotel City Lugano, Design & Hospitality?

Yes, parking is offered for CHF 20 per day with in/out privileges.

Does Hotel City Lugano, Design & Hospitality have a casino?

No, Hotel City Lugano, Design & Hospitality doesn't have a casino.

Is there an indoor pool at Hotel City Lugano, Design & Hospitality?

No, there is no indoor pool at this hotel.

Is Hotel City Lugano, Design & Hospitality good for couples?

Couples staying at this hotel will appreciate amenities like a minibar and slippers as well as a bar.

Does Hotel City Lugano, Design & Hospitality have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel City Lugano, Design & Hospitality have a restaurant that serves breakfast?

Yes, Hotel City Lugano, Design & Hospitality serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hotel City Lugano, Design & Hospitality allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel City Lugano, Design & Hospitality for a fee of CHF 20 per pet, per day. The property also provides food and water bowls.

Does Hotel City Lugano, Design & Hospitality have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel City Lugano, Design & Hospitality?

The closest major airport to Hotel City Lugano, Design & Hospitality is Lugano (LUG-Agno), which is 4.1 mi away (18 minutes by car). Another top airport is Milan Malpensa Airport (MXP), which is around 29 mi away.

Are there rooms with balconies at Hotel City Lugano, Design & Hospitality?

No, there aren't any guestrooms with balconies at Hotel City Lugano, Design & Hospitality.

Reviews

Hotel City Lugano, Design & Hospitality Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 320 out of 473 reviews
Rating 8 - Good. 130 out of 473 reviews
Rating 6 - Okay. 16 out of 473 reviews
Rating 4 - Poor. 3 out of 473 reviews
Rating 2 - Terrible. 4 out of 473 reviews

Reviews

10/10 Excellent

Yoanka

Stayed 2 nights in Jul 2025

10/10 Excellent

Chang

Traveled with family
Excellent experience
Stayed 3 nights in Oct 2024

6/10 Okay

Stephan

Traveled with partner
Liked: Cleanliness, staff & service
Good basic services without extras.
Stayed 2 nights in Oct 2024

8/10 Good

April Ying-Hsuan

Stayed 3 nights in Sep 2024

8/10 Good

Joseph

Stayed 5 nights in Sep 2024

10/10 Excellent

Savita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel definately 4 star. Modern and clean. Within walking distance of shopping and train station. We walked to the cable car and took the cable car upto the train station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with nice amenities. A little off the downtown area but not too bad a 10 minute walk or using the public transportation not a problem getting there.
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald, Allen

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Very nice room and very modern. I have the room was very nice.
Stayed 1 night in Jun 2024

6/10 Okay

Kathleen

Traveled with family
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Nice clean hotel with a great breakfast. Staff are super friendly and helpful. Katla at the breakfast restaurant is exceptionally pleasant and friendly. Great way to start your day by meeting such a nice lady.
Stayed 1 night in May 2024

10/10 Excellent

Ji

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent service
Stayed 2 nights in Feb 2024

10/10 Excellent

Shauna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, easy walk to city centre and excellent service from the staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Manito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right in town. Easy bus stop. Wonderful breakfast. And charming, effusively welcoming older Crotian lady made us cappuccino every morning. Will not forget her.
Stayed 2 nights in Jun 2023

10/10 Excellent

Amber-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place to stay, was a comfortable AND SPACIOUS CLEAN ROOM.

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. We’d prefer the toilet & shower to have its own room, not just hidden behind a curtain.
Stayed 2 nights in Oct 2022

8/10 Good

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and modern. Great spacious rooms. It’s certainly not 4 stars, but we had a very pleasant stay. And shout out to Katia - she made us feel very special and welcome! It’s around 15 mins walk to the main areas, but a nice quiet hotel room. Which we appreciated. Definitely recommend!
Stayed 2 nights in Jul 2022

10/10 Excellent

Bradley

Stayed 2 nights in Jul 2022

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean Hotel

Nice clean hotel. Wonderful friendly staff. Great breakfast. 5 minute easy bus ride to center of Lugano. We enjoyed our stay.
Stayed 2 nights in Jun 2022

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort

OK but nothing special

The stay was pleasant but it was definitely not a 4-star hotel. It was more like an upgraded ibis, friendly (except one manager looking guy at the reception) but basic service and super standard facilities & breakfast without any special charms. No complaints, but I would stay at a different hotel of the same star-rating next time which I stayed before in the area. Location was good.
Stayed 1 night in May 2022

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel that is in a nice, quiet location. It is walkable to the old city and lake (flat sidewalk, roughly 15 minutes). The staff were friendly.
Stayed 2 nights in Apr 2022

8/10 Good

Andrea

Liked: Cleanliness
The hotel was nice, but really didn’t look like a 4 star hotel.
Stayed 2 nights in Apr 2022

8/10 Good

Roger

Stayed 1 night in Mar 2022

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021