Suites Los Arcos

2.5 star property

Choose dates to view prices

Photo gallery for Suites Los Arcos

Property grounds
Room | In-room safe, bed sheets
Panoramic Penthouse | Private kitchen | Fridge, microwave, coffee/tea maker
Interior
Panoramic Penthouse | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Miguel Hidalgo 58, Centro, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪1 min walk‬
  • Place, North Beach
    ‪3 min walk‬
  • Place, beach near Centro
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪82 min drive‬

Room options

Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Grand Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Panoramic Penthouse

  • Partial ocean view
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Large Twin Sofa Bed

About the neighborhood

Isla Mujeres

Located in Centro - Supmza 001, Suites Los Arcos is within a 5-minute walk of Isla Mujeres Ferry Terminal and within 15 minutes of other popular attractions like North Beach. This 12-room hotel has in-room conveniences like balconies, refrigerators, and microwaves.

What's nearby

  • Miguel Hidalgo - 1 min walk - 0.1 miles
  • Isla Mujeres Cemetery - 3 min walk - 0.2 miles
  • North Beach - 3 min walk - 0.2 miles
  • beach near Centro - 3 min walk - 0.2 miles
  • Faro de Punta Norte - 5 min walk - 0.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 116 min drive

Restaurants

  • ‪El Patio - ‬1 min drive
  • ‪Isla Burger - ‬1 min walk
  • ‪Los Burritos - ‬1 min walk
  • ‪Mamma Rosa - ‬1 min walk
  • ‪Fayne's Bar - ‬1 min walk

About this property

Suites Los Arcos

Guests of Suites Los Arcos enjoy features like free WiFi in public areas. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing.
Guests can expect to find TVs with cable channels. Balconies, refrigerators, and microwaves are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Suites Los Arcos
Suites Los Arcos Hotel Isla Mujeres
Suites Los Arcos Isla Mujeres
Suites Los Arcos Hotel
Suites Los Arcos Isla Mujeres
Suites Los Arcos Hotel Isla Mujeres

Frequently asked questions

Is a free cancellation option available at Suites Los Arcos ?

Suites Los Arcos offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Suites Los Arcos ?

As of Jun 7, 2026, prices found for a 1-night stay for 2 adults at Suites Los Arcos on Jun 8, 2026 start from $63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Suites Los Arcos ?

This hotel is situated in Centro - Supmza 001 within a 10-minute walk of North Beach, Isla Mujeres Ferry Terminal, and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Garrafon Natural Reef Park and Miguel Hidalgo less than a mile away.

Will I be able to park at Suites Los Arcos ?

No, there isn't parking available at the hotel.

Does Suites Los Arcos include a casino?

No, Suites Los Arcos doesn't have a casino.

Is there an indoor pool at Suites Los Arcos ?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Suites Los Arcos ?

Couples who stay at this adults-only hotel will appreciate amenities like partial ocean view and a kitchenette in some guestrooms.

Does Suites Los Arcos have a hot tub?

No, this hotel doesn't have a spa tub.

Does Suites Los Arcos have a restaurant with a breakfast menu?

No, Suites Los Arcos doesn't have a restaurant that serves breakfast.

Does Suites Los Arcos allow pets to stay free of charge?

No, pets aren't allowed at Suites Los Arcos .

Does Suites Los Arcos have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Suites Los Arcos ?

The closest major airport to Suites Los Arcos is Cancun Intl. Airport (CUN), which is 21.5 mi away (116 minutes by car).

Can I book a room with a balcony at Suites Los Arcos ?

Yes, every guestroom at Suites Los Arcos comes with a balcony and some offer ocean and city views.

Suites Los Arcos Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 28 out of 58 reviews
Rating 8 - Good. 18 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Bonnie

Liked: Cleanliness, property conditions & facilities
Nice room, nice staff, good location in the middle of all the action. Five blocks to the good beaches.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the perfect spot to walk to restaurants and shopping or even just people watch
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Nicolette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small ,quiet, clean , would stay again
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Mejha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it and will be back!! Staff were very friendly and efficient! The location was PERFECT and close to beaches, shops and all the food!!
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the heart of Isla Mujeres nightlife - The room was clean and the staff very friendly. I will definitely stay again
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Ended up staying here two times on my trip. Loved the location and the the rooms were very clean. It’s located in the middle of the village with walking distance to the beach. Very helpful and friendly staff.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Bed was very comfortable and room was spacious. Lits of hot water and great water pressure on the shower.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location. Very clean and nicely updated. Bed was a little uncomfortable . Would stay there again
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Daniel

Easy check in with good customer service and close to everything including the beach. Room was clean and AC was cold.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it had a microwave and mini fridge. Bathroom and shower were great.
Stayed 11 nights in Apr 2024
Verified

8/10 Good

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities
Suprised at the quiet and comfort. Staying again.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable place if you want to be in the middle of the food and shopping district. I enjoyed my stay sitting on the balcony people watching. Food and drink were steps away.
Stayed 3 nights in May 2024
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
The room was very clean. The staff is friendly. The location is great. Walkable to all amenities. We found the bed to hard for our liking. We had a couple of water issues. No hot water one day and no water for most of one day. This was fixed in a timely manner.
Stayed 9 nights in Nov 2025
Verified

6/10 Okay

Alejandra

Disliked: Amenities, property conditions & facilities
Patio door lock was broken, water pressure in shower too strong. Room didn’t smell well, staff was helpful and friendly.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Only issue was several days without hot water. Superior housekeeping
Stayed 22 nights in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Would stay again

The lobby is hidden behind staircase. Receptionist is quiet and a bit reserved. Service could be more welcoming. Cute balcony but facing towards a restaurant terrace where has live music. It has a nice kitchenette. Overall, we enjoyed our stay.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Perfect location, clean and great price. The room was very spacious and the staff was super friendly, though not everyone speaks fluent english. There is a rooftop across the street and you do hear it at night so for early birds sleep may be a bit difficult. The bar stops @1am though.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Lise

Liked: Cleanliness, staff & service
Disliked: Room comfort
The mattress is very hard and the pillows are very soft and not comfortable at all. Bring your own hairdryer as there isn't one provided and none are available to borrow or rent.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities
Walking distance to play Norte you on the street for night and entertainment price is very good no complain you gotta remember this is how do buildings close to the ocean and you know I’m happy come back next year
Stayed 4 nights in Mar 2024
Verified

4/10 Poor

Lise

Disliked: Staff & service, room comfort

Well located room close to everything

We made a request for 2 rooms side by side we were told that everything was ok, but on the day of our arrival, everything was changed. The very hard mattress not comfortable everything and the pillows were terrible.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Jesse

Everything
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Shirley

Liked: Cleanliness, staff & service
Disliked: Amenities
Downtown Isla is the bar scene. This hotel is located in front of the loudest music bar/restaurant in downtown. Music does not stop until 11:30 at night. We were leaving after a miserable night but they found a room for us in the back of hotel. Staff and housekeeper did their jobs but unless you are there to party all night I would seek out another place to stay.
Stayed 9 nights in Feb 2024
Verified

6/10 Okay

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Place is extremely clean! Table in room was warped and the bed was not comfortable. We were aware of the late night street noise but we weren't prepared for the stores opening the gates early in the morning and the small child that became restless throughout the day (understandably). I would request a higher room our one in the back if i stayed again.
Stayed 4 nights in Nov 2024
Verified

2/10 Terrible

Kennedy

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was so rude. Threatened to call the police on us for asking for an extra sheet for the bed. The mattress was stained 10 different colours and was hard as a rock. 10/10 DO NOT recommend staying here.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
La chambre était spacieuse, très propre et bien équipée. Cependant le matelas était un peu trop rigide. Nous avons apprécié cet endroit. Excellent rapport qualité-prix.
Stayed 7 nights in Feb 2026