Hotel Playa la Media Luna, Isla Mujeres

3.0 star property
On beach with outdoor pool for sandy fun near Isla Mujeres Ferry Terminal

Choose dates to view prices

Photo gallery for Hotel Playa la Media Luna, Isla Mujeres

Sundeck
Classic Ocean Front | Minibar, in-room safe, individually decorated, individually furnished
Reception
Outdoor pool, sun loungers
King Garden View | Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
Seccion Rocas, Lotes 9 y 10, Punta Norte, Smz. 1, Isla Mujeres, QROO, 77400
  • Place, North Beach
    ‪5 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪11 min walk‬
  • Place, Dolphin Discovery
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪70 min drive‬

Room options

King with Hot Tub

9.2 out of 10
Wonderful
(7 reviews)
  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Palm Garden View

8.8 out of 10
Excellent
(14 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

Cozy Guest Room

8.8 out of 10
Excellent
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Media Luna Apartment

  • 431 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

King Garden View

8.4 out of 10
Very good
(7 reviews)
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Classic Ocean Front

8.6 out of 10
Excellent
(8 reviews)
  • 301 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

King Ocean View

8.4 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Isla Mujeres

Located in Centro - Supmza 001, Hotel Playa la Media Luna, Isla Mujeres is within a 5-minute walk of popular attractions such as West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. This 3-star hotel welcomes guests with 18 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • North Beach - 5 min walk - 0.3 miles
  • Miguel Hidalgo - 5 min walk - 0.3 miles
  • Isla Mujeres Cemetery - 5 min walk - 0.3 miles
  • Isla Mujeres Ferry Terminal - 11 min walk - 0.6 miles
  • Dolphin Discovery - 8 min drive - 4.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 118 min drive

Restaurants

  • ‪Stingray - ‬4 min walk
  • ‪Cañabar Beach Club - ‬5 min walk
  • ‪Snappers - ‬3 min walk
  • ‪Guru Beach Club & Restaurant - ‬6 min walk
  • ‪Buho's - ‬4 min walk

About this property

Hotel Playa la Media Luna, Isla Mujeres

On beach with outdoor pool for sandy fun near Isla Mujeres Ferry Terminal
Guests of Hotel Playa la Media Luna, Isla Mujeres enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. A stay here includes free parking. The front desk has multilingual staff that can help with luggage storage, securing valuables, and tours or tickets. Other amenities at this beach hotel include laundry facilities, wedding services, and a banquet hall.
Guests can expect free WiFi and 29-inch TVs with cable channels. Minibars, coffee makers, and ceiling fans are also standard. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 29-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.

Renovations and closures

The property will be renovating from August 15 2025 to October 20 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

  • A damage deposit of MXN 2615.83 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-10:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Playa la Media Luna Isla Mujeres
Hotel Playa Media Luna
Hotel Playa Media Luna Isla Mujeres
Isla Mujeres Playa Media Luna
Media Luna Hotel Isla Mujeres
Playa la Media Luna Isla Mujeres
Playa Media Luna
Playa Media Luna Hotel
Playa Media Luna Isla Mujeres
La Media Luna, Isla Mujeres
Hotel Playa la Media Luna Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel
Hotel Playa la Media Luna, Isla Mujeres Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel Isla Mujeres

Frequently asked questions

Is a free cancellation option available at Hotel Playa la Media Luna, Isla Mujeres?

Hotel Playa la Media Luna, Isla Mujeres provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to see close to Hotel Playa la Media Luna, Isla Mujeres?

This hotel is situated in Centro - Supmza 001 within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. You'll also find Isla Mujeres Ferry Terminal and Isla Mujeres Cemetery less than a mile away.

Is parking available on site at Hotel Playa la Media Luna, Isla Mujeres?

Yes, self parking is offered for free at the hotel.

Does Hotel Playa la Media Luna, Isla Mujeres have a casino?

No, Hotel Playa la Media Luna, Isla Mujeres doesn't have a casino.

Will I find an indoor pool at Hotel Playa la Media Luna, Isla Mujeres?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Playa la Media Luna, Isla Mujeres a good place to stay for couples?

Amenities that appeal to couples at this beachfront hotel include in-room massages and a minibar in each guestroom with some featuring ocean views.

Are there hot tubs at Hotel Playa la Media Luna, Isla Mujeres?

No, this hotel doesn't have a spa tub.

Does Hotel Playa la Media Luna, Isla Mujeres have a restaurant that serves breakfast?

No, Hotel Playa la Media Luna, Isla Mujeres doesn't have a restaurant that serves breakfast.

Will Hotel Playa la Media Luna, Isla Mujeres allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Playa la Media Luna, Isla Mujeres.

Does Hotel Playa la Media Luna, Isla Mujeres have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hotel Playa la Media Luna, Isla Mujeres?

The closest major airport to Hotel Playa la Media Luna, Isla Mujeres is Cancun Intl. Airport (CUN), which is 21.7 mi away (118 minutes by car).

Are there rooms with balconies at Hotel Playa la Media Luna, Isla Mujeres?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean or garden views.

Does Hotel Playa la Media Luna, Isla Mujeres have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Playa la Media Luna, Isla Mujeres.

Reviews

Hotel Playa la Media Luna, Isla Mujeres Reviews

8.4

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 284 out of 615 reviews
Rating 8 - Good. 210 out of 615 reviews
Rating 6 - Okay. 76 out of 615 reviews
Rating 4 - Poor. 29 out of 615 reviews
Rating 2 - Terrible. 16 out of 615 reviews

Reviews

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, relaxing location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rodney

Traveled with partner
Liked: Amenities, property conditions & facilities
Great place.
Stayed 7 nights in Jun 2025

10/10 Excellent

Janeth

Liked: Cleanliness, staff & service, property conditions & facilities
I love the place the service and the location like 3minutes awat from playa Norte the best beach in Isla mujeres
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this place and would definitely go back! The room was spacious and bright. The view of the Caribbean blue ocean was to die for!
Stayed 4 nights in May 2025

8/10 Good

Ronda Kay

Traveled with family
Liked: Cleanliness
Property is nice enough, nice view, few ques were answered ok. But staff not always easily found either. They decided to upgrade the small pool bar - closing it entirely at least two days. Complete nonsense while guests are looking for a drink. Lots of narrow stairs, might be concerning for some.
Stayed 7 nights in May 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Johnny

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We experienced several cleanliness issues during our stay, including ants in our room, near the coffee area, and in the seating area as well. Upon arrival, we also noticed a roach at the doorway. When we reported these concerns, the younger front desk staff member with glasses did not display any urgency or willingness to assist with any of our questions and needs which was disappointing. However, we appreciated the helpful attitude of the older woman and older man at the front desk, who were both courteous, helpful, and willing to go out their way for what we needed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
I love this property. The view is stunning. It’s walkable to shopping and dining. It’s usually very quiet unless there are families with small children staying there
Stayed 5 nights in Apr 2025

10/10 Excellent

Toto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and great staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
we stay here most often when we come to the island and they always have a nice clean. Well run place.
Stayed 7 nights in Mar 2025

2/10 Terrible

Veronica

Stayed 4 nights in Apr 2025

6/10 Okay

Valerie, Brooklyn

Traveled with family
Liked: Amenities
Beautiful area, perfect location on a quiet beach, very relaxing, but close to the best beach, shops and restaurants. The hotel could be so much better, there is no effort to decorate The rooms need to be renovated and linnen and towels upgraded. Reception staff unfriendly No breakfast, no restaurant This should be clearly stated upon reservation
Stayed 5 nights in Mar 2025

8/10 Good

Bradley Todd

Traveled with group
Nice hotel but no water access as the area wasn’t safe to swim in the ocean
Stayed 7 nights in Mar 2025

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Love it! Friendly, helpful, relaxing stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

Donalee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Heidi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good experience and loved having a pool with beach access. Excellent location to everything and friendly staff. Quiet and safe.
Stayed 5 nights in Mar 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, property conditions & facilities
Price went up too much for next year or we would book again.
Stayed 6 nights in Jan 2025

10/10 Excellent

Susan

Stayed 9 nights in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a little off beaten path
Stayed 7 nights in Jan 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to return!

AMAZING STAY! The staff is so friendly and the property is beautiful! It’s quiet and yet close to shopping and dining.
Stayed 7 nights in Jan 2025

6/10 Okay

Dan

Business traveler
Liked: Cleanliness
Stayed 3 nights in Jan 2025

8/10 Good

Trevor George, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous spot, wonderful facilities, great location.
Stayed 10 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025