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Hotel Playa la Media Luna, Isla Mujeres

3.0 star property
On beach with outdoor pool for sandy fun near Isla Mujeres Ferry Terminal

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Photo gallery for Hotel Playa la Media Luna, Isla Mujeres

Sundeck
King Garden View | Balcony view
Reception
Classic Ocean Front | Minibar, in-room safe, individually decorated, individually furnished
Outdoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
Seccion Rocas, Lotes 9 y 10, Punta Norte, Smz. 1, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪3 min walk‬
  • Place, North Beach
    ‪5 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪87 min drive‬

Room options

View all photos for King with Hot Tub

King with Hot Tub | Minibar, in-room safe, individually decorated, individually furnished

King with Hot Tub

9.2 out of 10
Wonderful
(7 reviews)
  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Palm Garden View

Palm Garden View | Minibar, in-room safe, individually decorated, individually furnished

Palm Garden View

8.8 out of 10
Excellent
(14 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Cozy Guest Room

Cozy Guest Room | Minibar, in-room safe, individually decorated, individually furnished

Cozy Guest Room

8.8 out of 10
Excellent
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Media Luna Apartment

Media Luna Apartment | Minibar, in-room safe, individually decorated, individually furnished

Media Luna Apartment

  • 431 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for King Garden View

King Garden View | Minibar, in-room safe, individually decorated, individually furnished

King Garden View

8.4 out of 10
Very good
(7 reviews)
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Ocean Front

Classic Ocean Front | Minibar, in-room safe, individually decorated, individually furnished

Classic Ocean Front

8.6 out of 10
Excellent
(8 reviews)
  • 301 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Ocean View

King Ocean View | Minibar, in-room safe, individually decorated, individually furnished

King Ocean View

8.4 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Isla Mujeres

Located in Centro - Supmza 001, Hotel Playa la Media Luna, Isla Mujeres is within a 5-minute walk of popular attractions such as West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. This 3-star hotel welcomes guests with 18 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Miguel Hidalgo - 3 min walk - 0.2 miles
  • North Beach - 5 min walk - 0.3 miles
  • Isla Mujeres Cemetery - 5 min walk - 0.3 miles
  • beach - 6 min walk - 0.4 miles
  • Isla Mujeres Ferry Terminal - 11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 118 min drive

Restaurants

  • ‪Cañabar Beach Club - ‬5 min walk
  • ‪Stingray - ‬4 min walk
  • ‪Snappers - ‬3 min walk
  • ‪Guru Beach Club & Restaurant - ‬6 min walk
  • ‪Las Hamacas - ‬4 min walk

About this property

Hotel Playa la Media Luna, Isla Mujeres

On beach with outdoor pool for sandy fun near Isla Mujeres Ferry Terminal
Guests of Hotel Playa la Media Luna, Isla Mujeres enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. A stay here includes free parking. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach hotel include laundry facilities, wedding services, and a banquet hall.
Guests can expect free WiFi and 29-inch TVs with cable channels. Minibars, coffee makers, and ceiling fans are also standard. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Parking included
8.6 out of 10, Excellent, 1,034 reviews
$136 nightly
The price is $164
Dec 8 - Dec 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 29-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

  • A damage deposit of MXN 2615.83 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-10:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Playa la Media Luna Isla Mujeres
Hotel Playa Media Luna
Hotel Playa Media Luna Isla Mujeres
Isla Mujeres Playa Media Luna
Media Luna Hotel Isla Mujeres
Playa la Media Luna Isla Mujeres
Playa Media Luna
Playa Media Luna Hotel
Playa Media Luna Isla Mujeres
La Media Luna, Isla Mujeres
Hotel Playa la Media Luna Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel
Hotel Playa la Media Luna, Isla Mujeres Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel Isla Mujeres

Frequently asked questions

Is a free cancellation option available at Hotel Playa la Media Luna, Isla Mujeres?

Hotel Playa la Media Luna, Isla Mujeres provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to see close to Hotel Playa la Media Luna, Isla Mujeres?

This hotel is situated in Centro - Supmza 001 within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. You'll also find Isla Mujeres Ferry Terminal and Isla Mujeres Cemetery less than a mile away.

Will I be able to park at Hotel Playa la Media Luna, Isla Mujeres?

Yes, self parking is offered for free at the hotel.

Does Hotel Playa la Media Luna, Isla Mujeres have a casino?

No, Hotel Playa la Media Luna, Isla Mujeres doesn't have a casino.

Will I find an indoor pool at Hotel Playa la Media Luna, Isla Mujeres?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Playa la Media Luna, Isla Mujeres a good place to stay for couples?

Amenities that appeal to couples at this beachfront hotel include in-room massages and a minibar in each guestroom with some featuring ocean views.

Are there hot tubs at Hotel Playa la Media Luna, Isla Mujeres?

No, there isn't a spa tub at this hotel.

Does Hotel Playa la Media Luna, Isla Mujeres have a restaurant that serves breakfast?

No, Hotel Playa la Media Luna, Isla Mujeres doesn't have a restaurant that serves breakfast.

Will Hotel Playa la Media Luna, Isla Mujeres allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Playa la Media Luna, Isla Mujeres.

Does Hotel Playa la Media Luna, Isla Mujeres have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hotel Playa la Media Luna, Isla Mujeres?

The closest major airport to Hotel Playa la Media Luna, Isla Mujeres is Cancun Intl. Airport (CUN), which is 21.7 mi away (118 minutes by car).

Are there rooms with balconies that I can book at Hotel Playa la Media Luna, Isla Mujeres?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean or garden views.

Does Hotel Playa la Media Luna, Isla Mujeres have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Playa la Media Luna, Isla Mujeres.

Hotel Playa la Media Luna, Isla Mujeres Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 286 out of 620 reviews
Rating 8 - Good. 212 out of 620 reviews
Rating 6 - Okay. 76 out of 620 reviews
Rating 4 - Poor. 30 out of 620 reviews
Rating 2 - Terrible. 16 out of 620 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gretty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Playa Media Luna is a small and lovely hotel that allowed us to relax and enjoy a quiet and peaceful day at the beach. The hotel provided an amazing view of the ocean during the day and night. This hotel is very special as sea turtles come out during the night to lay their eggs at the hotel’s private beach. I was very lucky to witness such an amazing event.
Stayed 1 night in Aug 2025

10/10 Excellent

Edward, Smithfield

Liked: Cleanliness, staff & service, property conditions & facilities
The views were amazing.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sarah

Stayed 4 nights in Jul 2025

6/10 Okay

Joanna, Johns Creek

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is quiet, clean, and has friendly staff. Beautiful little beach but no swimming allowed which should have been noted in the hotel description. Run down cinder block building either in construction or vacant pretty close was a bit of a eyesore. Pool is nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Guillermo, Chicago

Stayed 6 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 4 nights in Jun 2025

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, relaxing location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rodney

Traveled with partner
Liked: Amenities, property conditions & facilities
Great place.
Stayed 7 nights in Jun 2025

10/10 Excellent

Janeth

Liked: Cleanliness, staff & service, property conditions & facilities
I love the place the service and the location like 3minutes awat from playa Norte the best beach in Isla mujeres
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this place and would definitely go back! The room was spacious and bright. The view of the Caribbean blue ocean was to die for!
Stayed 4 nights in May 2025

8/10 Good

Ronda Kay

Traveled with family
Liked: Cleanliness
Property is nice enough, nice view, few ques were answered ok. But staff not always easily found either. They decided to upgrade the small pool bar - closing it entirely at least two days. Complete nonsense while guests are looking for a drink. Lots of narrow stairs, might be concerning for some.
Stayed 7 nights in May 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Johnny

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We experienced several cleanliness issues during our stay, including ants in our room, near the coffee area, and in the seating area as well. Upon arrival, we also noticed a roach at the doorway. When we reported these concerns, the younger front desk staff member with glasses did not display any urgency or willingness to assist with any of our questions and needs which was disappointing. However, we appreciated the helpful attitude of the older woman and older man at the front desk, who were both courteous, helpful, and willing to go out their way for what we needed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
I love this property. The view is stunning. It’s walkable to shopping and dining. It’s usually very quiet unless there are families with small children staying there
Stayed 5 nights in Apr 2025

10/10 Excellent

Toto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and great staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
we stay here most often when we come to the island and they always have a nice clean. Well run place.
Stayed 7 nights in Mar 2025

2/10 Terrible

Veronica

Stayed 4 nights in Apr 2025

6/10 Okay

Valerie, Brooklyn

Traveled with family
Liked: Amenities
Beautiful area, perfect location on a quiet beach, very relaxing, but close to the best beach, shops and restaurants. The hotel could be so much better, there is no effort to decorate The rooms need to be renovated and linnen and towels upgraded. Reception staff unfriendly No breakfast, no restaurant This should be clearly stated upon reservation
Stayed 5 nights in Mar 2025

8/10 Good

Bradley Todd

Traveled with group
Nice hotel but no water access as the area wasn’t safe to swim in the ocean
Stayed 7 nights in Mar 2025

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Love it! Friendly, helpful, relaxing stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

Donalee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Heidi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good experience and loved having a pool with beach access. Excellent location to everything and friendly staff. Quiet and safe.
Stayed 5 nights in Mar 2025

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