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Hotel Playa la Media Luna, Isla Mujeres

3.0 star property

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Photo gallery for Hotel Playa la Media Luna, Isla Mujeres

A poolside area with wicker furniture, a table, and a view of the ocean.
Media Luna Apartment | Minibar, in-room safe, iron/ironing board (on request), WiFi (free)
A beach with clear water, palm trees, and a building with a thatched roof.
Aerial view
A reception area with a counter, a large potted plant, a hanging decorative piece, and a view of the outdoors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Seccion Rocas, Lotes 9 y 10, Punta Norte, Smz. 1, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪3 min walk‬
  • Place, North Beach
    ‪5 min walk‬
  • Place, Isla Mujeres Cemetery
    ‪5 min walk‬

Room options

View all photos for King with Hot Tub

A bathtub with water and rose petals, a stone wall, and a small stone structure.

King with Hot Tub

9.0 out of 10
Wonderful
(8 reviews)
  • Ocean view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Palm Garden View

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of palm trees through the window.

Palm Garden View

8.8 out of 10
Excellent
(14 reviews)
  • Garden view
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Cozy Guest Room

Cozy Guest Room | Minibar, in-room safe, iron/ironing board (on request), WiFi (free)

Cozy Guest Room

8.8 out of 10
Excellent
(5 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Media Luna Apartment

Media Luna Apartment | Minibar, in-room safe, iron/ironing board (on request), WiFi (free)

Media Luna Apartment

  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for King Garden View

A spacious bedroom with a large bed, a canopy, a nightstand with a lamp, and a view of a balcony with a chair.

King Garden View

8.4 out of 10
Very good
(9 reviews)
  • Garden view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Classic Ocean Front

A hotel room with two beds, a balcony with a view of the ocean, and a ceiling fan.

Classic Ocean Front

8.4 out of 10
Very good
(11 reviews)
  • Ocean view
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for King Ocean View

A bedroom with a four-poster bed, a ceiling fan, and two bedside lamps.

King Ocean View

8.4 out of 10
Very good
(6 reviews)
  • Ocean view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Isla Mujeres

Located in Centro - Supmza 001, Hotel Playa la Media Luna, Isla Mujeres is within a 5-minute walk of popular attractions such as North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This 3-star hotel welcomes guests with 18 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Miguel Hidalgo - 3 min walk - 0.2 miles
  • North Beach - 5 min walk - 0.3 miles
  • Isla Mujeres Cemetery - 5 min walk - 0.3 miles
  • beach near Centro - 6 min walk - 0.4 miles
  • Faro de Punta Norte - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 118 min drive

Restaurants

  • ‪Stingray - ‬4 min walk
  • ‪Cañabar Beach Club - ‬5 min walk
  • ‪Buho's - ‬4 min walk
  • ‪Rock Bar - ‬5 min walk
  • ‪Lola Valentina - ‬4 min walk

About this property

Hotel Playa la Media Luna, Isla Mujeres

Guests of Hotel Playa la Media Luna, Isla Mujeres enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. A stay here includes free parking. The front desk has multilingual staff that can help with securing valuables, luggage storage, and tours or tickets. Other amenities at this beach hotel include laundry facilities, wedding services, and a banquet hall.
Guests can expect free WiFi and 29-inch TVs with cable channels. Minibars, coffee makers, and ceiling fans are also standard. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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8.4 out of 10, Very Good, 802 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 29-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

  • A damage deposit of MXN 2615.83 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-10:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Playa la Media Luna Isla Mujeres
Hotel Playa Media Luna
Hotel Playa Media Luna Isla Mujeres
Isla Mujeres Playa Media Luna
Media Luna Hotel Isla Mujeres
Playa la Media Luna Isla Mujeres
Playa Media Luna
Playa Media Luna Hotel
Playa Media Luna Isla Mujeres
La Media Luna, Isla Mujeres
Hotel Playa la Media Luna Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel
Hotel Playa la Media Luna, Isla Mujeres Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel Isla Mujeres

Frequently asked questions

Is a free cancellation option available at Hotel Playa la Media Luna, Isla Mujeres?

Hotel Playa la Media Luna, Isla Mujeres provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Playa la Media Luna, Isla Mujeres?

As of Jul 28, 2026, prices found for a 1-night stay for 2 adults at Hotel Playa la Media Luna, Isla Mujeres on Aug 7, 2026 start from $179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Playa la Media Luna, Isla Mujeres?

This hotel is situated in Centro - Supmza 001 within a 10-minute walk of North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Isla Mujeres Ferry Terminal and Isla Mujeres Cemetery less than a mile away.

Will I be able to park at Hotel Playa la Media Luna, Isla Mujeres?

Yes, self parking is offered for free at the hotel.

Does Hotel Playa la Media Luna, Isla Mujeres have a casino?

No, Hotel Playa la Media Luna, Isla Mujeres doesn't have a casino.

Will I find an indoor pool at Hotel Playa la Media Luna, Isla Mujeres?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Playa la Media Luna, Isla Mujeres good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a beach and an outdoor pool.

Does Hotel Playa la Media Luna, Isla Mujeres have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Playa la Media Luna, Isla Mujeres have a restaurant that serves breakfast?

No, Hotel Playa la Media Luna, Isla Mujeres doesn't have a restaurant that serves breakfast.

Will Hotel Playa la Media Luna, Isla Mujeres allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Playa la Media Luna, Isla Mujeres.

Does Hotel Playa la Media Luna, Isla Mujeres have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hotel Playa la Media Luna, Isla Mujeres?

The closest major airport to Hotel Playa la Media Luna, Isla Mujeres is Cancun Intl. Airport (CUN), which is 21.7 mi away (118 minutes by car).

Can I book a room with a balcony at Hotel Playa la Media Luna, Isla Mujeres?

Yes, some guestrooms at this hotel offer a furnished balcony/patio where guests can enjoy ocean and garden views.

Does Hotel Playa la Media Luna, Isla Mujeres have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Playa la Media Luna, Isla Mujeres.

Hotel Playa la Media Luna, Isla Mujeres Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 324 out of 679 reviews
Rating 8 - Good. 227 out of 679 reviews
Rating 6 - Okay. 81 out of 679 reviews
Rating 4 - Poor. 30 out of 679 reviews
Rating 2 - Terrible. 17 out of 679 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Quiet and great location.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and had what we needed. You can’t beat the view! Nice quiet little spot away from the crowds
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall. Well maintained, great location. Nice relaxing place. Not a lot of amenities but if you’re looking for a great quiet location this is it. Only a short beach walk to Playa Norte. Staff weren’t overly friendly but we had no issues with anything so didn’t have the need for much interaction
Stayed 7 nights in Apr 2026
Verified

6/10 Okay

Paige

Liked: Cleanliness
Disliked: Staff & service, amenities
Good location, not very helpful staff
Stayed 1 night in Apr 2026
Verified

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, central and quiet, and great communal amenities, pool, coffee, water. Wifi great, had a problem with the lock on my door and it was fixed straight away
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Great location,
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somehow hidden from the constant wind. Nice to get away from crowds.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Room was clean, ample space and the air conditioning worked great. Only complaint about the room was it was tricky to get the water temperature to a good temp and the water pressure was non existent which made it difficult to rinse your hair. The pool area was very nice as well as the beach. All staff we encountered were very nice.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and super close to North Beach. Lots of great dining options close by.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Staff nice and very helpful. Very nice quiet stay, but close to everything Playa Norte. Would definitely stay again and plan to soon.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Very clean room. Nice beach.
Stayed 14 nights in Jan 2026
Verified

8/10 Good

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service
Nice pool!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
So quiet and calm!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
The location
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Rodney

Liked: Amenities, property conditions & facilities
Great place.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay. Nice and quiet
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Ana Patricia Olenscki

Liked: Cleanliness
Disliked: Property conditions & facilities
The structure of this property is good, but it is definitely lacking in upkeep. The room was very spacious (king bed, garden view) but it needs maintenance: - The door to the room was peeling and the rubber sweep on the bottom was cracked, which made opening and closing the door difficult - The door to the mini fridge (in a cabinet) would scrape the floor every time we opened it and we had to lift it so as to not disturb the downstairs guests - The shower head needed cleaning, as it was half-clogged - The pool had tons of sand on the bottom, which didn't seem to be cleaned at all in the 5 days I was there. Location is good, close enough to the main strip but far enough to be quiet at night time. It was an ok stay. Not terrible, but I would not stay there again.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, relaxing location.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness
The hotel is really a hidden gem. The staff are lovely and the pool and beach area are very special. The rooms just need a reno and are a bit small.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! Comfortable beds, plenty of towels and they do have a hairdryer, it wasn’t mentioned! The hotel is set back on a promontory so it was quiet and relaxing. The pool (s) overlooks a lovely seascape, although a short stroll to the left would take you to North Beach for better swimming. A five minute walk out the front door would put you on the main strip for food and entertainment. Live music and street performances were ongoing nightly. Five minutes to the left of the hotel is a nice bike path skirting the ocean. Bikes can be rented for about $12.00 for the day. It’s a little interrupted but we rode al the way to Punta Sur.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Toto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and great staff
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location directly on the beach. The hotel was beautiful and the atmosphere was tranquil. Within walking distance to excellent restaurants and boutique shops.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The views were amazing.
Stayed 5 nights in Jul 2025

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