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Ixchel Beach Hotel

3.5 out of 5.0

Recent guest reviews

When booking this hotel it stated we had a partial ocean view, I expected to have to look out a window with a small view of the ocean between buildings, But! it was a great view, especially since it was only on 3rd floor, I don't think this hotel has any rooms without good views, I definitely wouldn't call room 301 a partial ocean view; But everything went great, rooms were clean, cleaning staff very accommodating and nice, front desk attendants very nice and helpful, the beach was great, attendants at beach were great for getting chairs, umbrella, and drinks. Unbelievable clean beach, apparently why all the boats from cancun bring groups of people to swim at this beach. Our only problem here was that the temperature was about 200 I think, well maybe closer to 100, think we will come back at a different time of year next time.

Good service, walking distance to everything you need. Dining was good at the property. Plenty of beach chairs.

The food is very good. The maid does a very good job cleaning and the whole hotel is very clean. Wonderful beach access.

This is the second time my sister and I have stayed at Ixchel. We love having our separate bedrooms and the shared living and kitchen space. The two bedrooms would be perfect for small families! Staff is great and you can't beat the location!

This is a very comfortable hotel with courteous staff. They are adjacent to the most beautiful beach and close to town. If staying here watching a golf cart is a must to enjoy the full extent of the island

friendly staff and close to restaurants and shopping

We were very pleased and actually a bit suprised at how nice the hotel was. Our room had an amazing view and was very clean and comfortable! The staff was amazing and accommodating! Mauricio helped us plan all of put excursions which really made our trip easy and stress free. Our beach waitor David was so nice and helpful we made sure he was our waitor every time we went to the beach. My only complaint about pur entire stay would be the fact that the beach is public and was very crouded. We had people pitching tents right in front of us which took away from our view and relaxation.

I had a lovely standard room facing the beach. #302 in the east tower. Everything in my room worked. No problems with noise . I was so pleased with every aspect of the hotel. The staff was so accommodating, helpful, friendly, informed, proficient, knowledgeable. They assisted me with a couple airline problems. I was so grateful for that. The receptionist Mariana said "You do not worry about this, I will worry about this and fix it" And she did!!!! There are 2 clean pools that have a ledge for lounge chairs. The beach is a few steps from the pool. Incredible, clean, no sea weed , soft white sand all the way to the waters edge, it takes just a few seconds to put your feet in the ocean. Best beach you will find on the island. No kidding. The staff gives you a big beach towel and gets you a chair and umbrella where ever you want it set up. Drinks and food from the beach bar are top quality at good prices. Beach service is quick and friendly. I especially loved the waiters Enrique, Angel, Santiago, Charley. The reception staff Fabiola, Mariana, Francesco went out of their way to make me happy . The housekeeping staff is curtious and well trained. The landscaping is pretty with well maintained cacti, palms and flowers. There are elevators which is a big plus. There are laundry facilities, I took only a carry on and washed clothes mid week. The hotel is only 1 block from all the wonderful restaurants and shops on the main st.

The location on the north beach was great! Wonderful view. Great staff.

This was our easy part of the trip, we wanted to be close to the beach. The beds were a little uncomfortable but not impossible to sleep on. The staff was all wonderful and very nice except the front desk clerk (young man on days) that made us feel very unwelcome but other than him we loved everyone that worked there.

Hotel was great, located directly next to Playa norte. Rent a golf cart next door and explore the whole island. Extremely close to all the action on Hidalgo street.

Except for the inability to get the hotel to repair a shower hot water problem, no balcony and a view of some construction next door instead of the beach we really enjoyed our stay. The location to North Beach and downtown main street was excellent. Would highly recommend

This became one of my favorite hotel.I loved the location.Best beach I've ever been!

Value, great and close to everything! Best beach. Water is like a clear bath tub- super safe. Town was calm and we were never worried about a thing. Jamal restaurant isn't great, but Mayan is in the beach and close- eat there.

My husband and I had a great stay at the Ixchel for our anniversary. The location was amazing- Playa Norte right out back and all of the restaurants and shopping right out front. You can walk to almost everything including to and from the ferry port. The service at the beach was excellent- no need to look for an open chair just tell the beach attendents that you need chairs and an umbrella and they set it right up for you and bring you food and drinks from the restaurant. The rooms were nice- a bit humid but overall clean and comfortable. All things considered this hotel can not be beat as far as location, price, and service. I would definitely return.

This was our second visit to Ixchel, and once again enjoyed our visit. Staff is excellent and willing to respond to any request. Room was clean, and location right on beach is perfect!

We have stayed here a few times on our visits to Cancun and Isla. Location is ideal if you like the beach. Lots of great places for foodies. Probably cheaper rooms nearby, but we have been so pleased over the years, I would never stay anywhere else.

The hotel is realy nice. The location is perfect, near the main street with all the restaurant. The stuff in the hotel and in the beach was realy great. The problem here is the wi fi. There is no wi fi in the rooms. Only in the loby and the pool. If you have lucky you can get a room with wi fi but you cant know it.

great staff, place is well kept, but kids stay free! if you have kids great but its too much noise and who wants to here crying on your vacation and its not so much the kids its the parents there the worse, leave the kids with grandma. i guess its really the hotels fault promoting kids stay free, i still like the place and have stayed here a couple of time but have moved on, and if you find your bed to hard suck it up and get over with it your on a tiny tiny island. enjoy

The concierge consistently over promised and under delivered on outside excursions

Playa Norte Isla Mujeres QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 2 outdoor pools

Ixchel Beach Hotel places you next to Norte Beach and within a 10-minute walk of Secreto Beach. This 48-room, 3.5-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi. In central Isla Mujeres, the hotel is also close to Crayola House and Dolphin Discovery.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a continental breakfast is available for a fee.


Rooms

All 48 air-conditioned rooms provide microwaves, coffee makers, and free bottled water. TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. In-room massages are available, and rooms also include safes.


Property features

Guests staying at Ixchel Beach Hotel enjoy access to 2 outdoor pools, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a garden, a gift shop, and wedding services.

Room options

Suite, 1 Bedroom, Partial Ocean View

King 1 | Sleeps 2

Suite, 1 Bedroom, Beachfront

King 1 | Sleeps 2

Suite, 2 Bedrooms, Partial Ocean View

Full 2 | King 1 | Sleeps 6

Suite, 2 Bedrooms, Beachfront

Full 2 | King 1 | Sleeps 6

Guest reviews for Ixchel Beach Hotel

Everyone (10) Couples (49) Family (11) Friends (11)
5

awesome view

Everyone

When booking this hotel it stated we had a partial ocean view, I expected to have to look out a window with a small view of the ocean between buildings, But! it was a great view, especially since it was only on 3rd floor, I don't think this hotel has any rooms without good views, I definitely wouldn't call room 301 a partial ocean view; But everything went great, rooms were clean, cleaning staff very accommodating and nice, front desk attendants very nice and helpful, the beach was great, attendants at beach were great for getting chairs, umbrella, and drinks. Unbelievable clean beach, apparently why all the boats from cancun bring groups of people to swim at this beach. Our only problem here was that the temperature was about 200 I think, well maybe closer to 100, think we will come back at a different time of year next time.

By , from Natchitoches, LA on Jul 23, 2017

5

nice hotel in a perfect location.

Everyone

Good service, walking distance to everything you need. Dining was good at the property. Plenty of beach chairs.

By , from NY on Jul 5, 2017

5

clean hotel with friendly staff right on the beach

Everyone
Steps from the beach

The food is very good. The maid does a very good job cleaning and the whole hotel is very clean. Wonderful beach access.

By , from g on Jun 8, 2017

4

great location, great two bedroom suite.

Everyone

This is the second time my sister and I have stayed at Ixchel. We love having our separate bedrooms and the shared living and kitchen space. The two bedrooms would be perfect for small families! Staff is great and you can't beat the location!

By , from Dallas on Jun 2, 2017

4

nice hotel on the beach

Everyone

This is a very comfortable hotel with courteous staff. They are adjacent to the most beautiful beach and close to town. If staying here watching a golf cart is a must to enjoy the full extent of the island

By on May 29, 2017

5

easy beach access and nice pool

Everyone

friendly staff and close to restaurants and shopping

By , from Texas on May 17, 2017

4

nice hotel in perfect location

Everyone

We were very pleased and actually a bit suprised at how nice the hotel was. Our room had an amazing view and was very clean and comfortable! The staff was amazing and accommodating! Mauricio helped us plan all of put excursions which really made our trip easy and stress free. Our beach waitor David was so nice and helpful we made sure he was our waitor every time we went to the beach. My only complaint about pur entire stay would be the fact that the beach is public and was very crouded. We had people pitching tents right in front of us which took away from our view and relaxation.

By on Apr 25, 2017

5

i had the time of my life!

Everyone

I had a lovely standard room facing the beach. #302 in the east tower. Everything in my room worked. No problems with noise . I was so pleased with every aspect of the hotel. The staff was so accommodating, helpful, friendly, informed, proficient, knowledgeable. They assisted me with a couple airline problems. I was so grateful for that. The receptionist Mariana said "You do not worry about this, I will worry about this and fix it" And she did!!!! There are 2 clean pools that have a ledge for lounge chairs. The beach is a few steps from the pool. Incredible, clean, no sea weed , soft white sand all the way to the waters edge, it takes just a few seconds to put your feet in the ocean. Best beach you will find on the island. No kidding. The staff gives you a big beach towel and gets you a chair and umbrella where ever you want it set up. Drinks and food from the beach bar are top quality at good prices. Beach service is quick and friendly. I especially loved the waiters Enrique, Angel, Santiago, Charley. The reception staff Fabiola, Mariana, Francesco went out of their way to make me happy . The housekeeping staff is curtious and well trained. The landscaping is pretty with well maintained cacti, palms and flowers. There are elevators which is a big plus. There are laundry facilities, I took only a carry on and washed clothes mid week. The hotel is only 1 block from all the wonderful restaurants and shops on the main st.

By , from Minneapolis, MN on Feb 28, 2017

4

north beach hotel

Everyone

The location on the north beach was great! Wonderful view. Great staff.

By , from columbus ohio on Feb 23, 2017

4

great beach

Everyone

This was our easy part of the trip, we wanted to be close to the beach. The beds were a little uncomfortable but not impossible to sleep on. The staff was all wonderful and very nice except the front desk clerk (young man on days) that made us feel very unwelcome but other than him we loved everyone that worked there.

By on Jun 14, 2016