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Recent guest reviews

The property was clean and the staff was very accommodating and helpful!

Access to beach and Hidalgo st was amazing. Only downfall a little too rowdy( noisy) patrons. But hey, the are on vacation as well

Locations great, beach staff leaves much to be desired. Front desk staff was friendly. Property condition isn’t worth the money you pay.

On Playa Norte, across the street from Hildalgo Street. Location, location, location.

Ixchel is a beautiful resort. We had a King ocean view suite that had an awesome view. It was like a small condo. Full kitchen. Beautiful white sand beach. Sadly still closed but not their fault. Nice pools. Easy walk down Hildago street to restaurants shopping. Golf cart rental next door. All staff were super nice. They take Covid 19 seriously and do require masks pretty much all of the time. Even when out doors. Remember they are a small island and cannot afford for their hospital to be overwhelmed. We will definitely go back when this pandemic is over.

I like the decor and the different variety of rooms you could get. I liked how the beach and everything was right there! Everyone was friendly

The staff was exceptionally nice and the room was fantastic. The beach was the most crowded I have ever been to with nearby smokers we couldn't avoid. We found if we went about 1/4 mile down the beach there was a lot of room but no chairs or umbrellas there which affected the level of comfort. It was a very easy walk to the ferry, unlimited choice of restaurants and shopping and the beautiful long paved promenade along the eastern coast.

Great place to stay convenient location for restaurants and shopping

Beach is beautiful! Restaurant could use some TLC, omelettes were over priced and significantly under good! Staff is friendly and kind, food needs upgrading...

There was not a thing that i didn’t like about this property. My 4th visit and will continue coming for years on end.

the location is great as well as the beach services. the room was very humid (as soon as you turn off the ac the floor is filled up with water. small ants in the kitchen.

I loved the fact that the hotel was right on the beach and the cleanliness.

Located at the best beach on the island near shopping, food, and entertainment. It functions like an all inclusive resort although it is not one. You can order from their menu or bring your own

I've been going to The Ixchel Beach Motel for 15 years. The location on the beach is perfect, and the proximity to EVERYTHING is wonderful. The staff and the facility are always great and we love the safety of being on the island.

The facility is conveniently located, clean and the staff is extremely friendly.

location and condition of beach was amazing. The staff was so accommodating in finding beach chairs and umbrellas no matter what time you showed up on the beach. our unit had a very loud mechanical sound for two of our five nights that was annoying, but otherwise, our stay was very good.

A great hotel! Perfect beach and close to great restaurants.

Playa Norte Isla Mujeres QROO

Hotel highlights

  • Walking distance to Norte Beach
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Norte Beach is within a 5-minute walk of Ixchel Beach Hotel while other popular sites like Garrafon Natural Reef Park are within a mile (2 km). This 111-room, 3.5-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a local cuisine breakfast is served for a fee each morning from 7:30 AM to 11:30 AM.


Rooms

Ixchel Beach Hotel's 111 rooms provide minibars, coffee makers, and free bottled water. TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Safes and phones are also standard.


Property features

Guests staying at Ixchel Beach Hotel enjoy access to 2 outdoor pools, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available on request) for MXN 3535 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include a terrace, laundry facilities, and a garden.

Room options

Suite, 2 Bedrooms, Beachfront

2 Double Beds and 1 King Bed | Sleeps 6

Suite, 2 Bedrooms, Partial Ocean View

2 Double Beds and 1 King Bed | Sleeps 6

Suite, 1 Bedroom, Partial Ocean View

1 King Bed | Sleeps 3

Standard Room

2 Double Beds | Sleeps 4

Guest reviews for Ixchel Beach Hotel

Everyone (31) Couples (45) Family (15) Friends (11)
5
Family

The property was clean and the staff was very accommodating and helpful!

By on Feb 23, 2021

Review comment responded on Feb 23, 2021

We appreciate your valuable comments and we would love to see you again.

5
Everyone

By on Jan 31, 2021

Review comment responded on Feb 10, 2021

Thank you for visiting us!

5
Family

Access to beach and Hidalgo st was amazing. Only downfall a little too rowdy( noisy) patrons. But hey, the are on vacation as well

By on Jan 19, 2021

Review comment responded on Jan 19, 2021

Greetings Darla, we appreciate your comments!

3
Family

Locations great, beach staff leaves much to be desired. Front desk staff was friendly. Property condition isn’t worth the money you pay.

By , from Minneapolis on Jan 5, 2021

Review comment responded on Jan 14, 2021

Thank you for your feedback, it certainly helps us to review and impreve where needed.

5
Family

On Playa Norte, across the street from Hildalgo Street. Location, location, location.

By , from Keller, TX on Oct 22, 2020

Review comment responded on Nov 17, 2020

Dear DoubleJ, many thanks for visiting us and we highly appreciate your kind words.

5
Partner Couples Friends

Ixchel is a beautiful resort. We had a King ocean view suite that had an awesome view. It was like a small condo. Full kitchen. Beautiful white sand beach. Sadly still closed but not their fault. Nice pools. Easy walk down Hildago street to restaurants shopping. Golf cart rental next door. All staff were super nice. They take Covid 19 seriously and do require masks pretty much all of the time. Even when out doors. Remember they are a small island and cannot afford for their hospital to be overwhelmed. We will definitely go back when this pandemic is over.

By , from Myrtle Beach, SC on Aug 23, 2020

Review comment responded on Aug 24, 2020

Dear Adrienne, many thanks for sharing your experience and we appreciate the opportunity you gave us to be your host; especially during this uneasiness times.

5
Family with small children

I like the decor and the different variety of rooms you could get. I liked how the beach and everything was right there! Everyone was friendly

By on Mar 16, 2020

Review comment responded on May 27, 2020

Thank you so much for rating us. We are glad to know you liked it and that you had a great time. We hope to see you again soon!

4
Family

The staff was exceptionally nice and the room was fantastic. The beach was the most crowded I have ever been to with nearby smokers we couldn't avoid. We found if we went about 1/4 mile down the beach there was a lot of room but no chairs or umbrellas there which affected the level of comfort. It was a very easy walk to the ferry, unlimited choice of restaurants and shopping and the beautiful long paved promenade along the eastern coast.

By on Feb 29, 2020

Review comment responded on May 27, 2020

Thank you so much for rating us and for your feedback. We look forward for improvements. Greetings and we hope to see you soon again.

5
Family

Great place to stay convenient location for restaurants and shopping

By on Jan 10, 2020

Review comment responded on Jan 19, 2020

Thank you for your review!

5
Family Friends

Beach is beautiful! Restaurant could use some TLC, omelettes were over priced and significantly under good! Staff is friendly and kind, food needs upgrading...

By on Dec 14, 2019

Review comment responded on Jan 26, 2020

How wonderful to know that you enjoy your time with us and we appreciate your kind comments. We wish you all the best!

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