Ixchel Beach Hotel in Cancun | Hotel Rates & Reviews on Orbitz

Property features

Guests staying at Ixchel Beach Hotel enjoy access to 2 outdoor pools, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available on request) for MXN 3535 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. This beach hotel also has a garden.

Room options

Standard Room

Full 2 | Sleeps 3

from $207

Suite, 1 Bedroom, Beachfront

King 1 | Sleeps 2

Suite, 2 Bedrooms, Partial Ocean View

Full 2 | Sleeps 6

Suite, 1 Bedroom, Partial Ocean View

King 1 | Sleeps 2

Suite, 2 Bedrooms, Beachfront

Full 2 | Sleeps 6

Arrivals + Departures

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

Check-in starts at 3 PM and ends at midnight
Check-out: noon

Special Check-in Details

Airport transportation is available on request from 9:30 AM to 10:30 AM. Fees may apply. Guests must make arrangements in advance by contacting the property.

Payment types

Kids + Beds

Rollaway/extra beds are available for MXN 20.0 per night

Pets

This property doesn't allow pets or service animals

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The following credit cards are accepted: American Express, Discover, Mastercard, and Visa.
The hotel provides transfers from the airport (fees apply). To make arrangements, contact the property with arrival details prior to travel, using the phone number on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for continental breakfast: MXN 130 per person (approximately)
Airport shuttle fee: MXN 3535 per person (roundtrip)
Airport shuttle fee per child: MXN 1767 (roundtrip), (from 2 to 18 years old)
Rollaway bed fee: MXN 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Hotel Ixchel
Ixchel
Ixchel Beach
Ixchel Beach Hotel
Ixchel Beach Hotel Isla Mujeres
Ixchel Beach Isla Mujeres
Ixchel Hotel

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4.3

out of 5

"Very good!"

See all 104 reviews

Room cleanliness 4.5

Service & staff 4.5

Room comfort 4.0

Hotel condition 4.5

This hotel is most popular for:

Recent guest reviews

Located at the best beach on the island near shopping, food, and entertainment. It functions like an all inclusive resort although it is not one. You can order from their menu or bring your own

I've been going to The Ixchel Beach Motel for 15 years. The location on the beach is perfect, and the proximity to EVERYTHING is wonderful. The staff and the facility are always great and we love the safety of being on the island.

The facility is conveniently located, clean and the staff is extremely friendly.

location and condition of beach was amazing. The staff was so accommodating in finding beach chairs and umbrellas no matter what time you showed up on the beach. our unit had a very loud mechanical sound for two of our five nights that was annoying, but otherwise, our stay was very good.

A great hotel! Perfect beach and close to great restaurants.

Perfect Hotel in a perfect spot. Great staff and close to everything you need.

Excellent hotel, right on the beautiful north beach, great views of the water. Outdoor heated pools. Very clean location, very friendly staff. I will def come back to this hotel everytime I am back on Isla Mujeres. Way better than Riu hotels.

We had a wonderful time at Ixchel! The hotel was clean and the staff were very nice and accomodating. We loved the restaurant, pool and beach area. We will definitely stay there again.

Right in the beach. Close to about everything. Lorie rooms and decks

Great location. Right on Playa Norte. AMAZING STAFF!!!

The best location on the island. They have wonderful staff. Great pool and close to restaurants. The view was incredible. I love this place.

This hotel is on the best beach on Isla Mujeres. The location couldn’t be better. Our rooms were okay... I paid for a beachfront room for my parents, which I was thinking would be on the beach and have a great view of the ocean. Nope. It was on the 2nd floor, not on the beach or ground floor, and the view was completely obstructed by palm trees so you could not see the ocean at all. That was pretty disappointing since I thought I had upgraded and got them the best one bedroom suite possible to celebrate their 50th anniversary. For my room, I got a 2 bedroom partial ocean view suite. From inside the room, you couldn’t see the ocean at all. You had to be standing out on the balcony. The room was a bit dated and smelled like stale cigar smoke. However, it did have a nice kitchenette and living room area and the balcony was lovely. All in all, it was a great location, ok rooms, amazing island.

Beautiful hotel with amazing views and awesome staff.

The location was in the center of the town. The best beach on the whole island. Room A/C was nice and cold. Staff was very friendly. Views from the balcony were amazing. Great hotel. Would recommend to friends and would go back.

Nice hotel, front desk staff very helpful, some of the bar staff are helpful some not so much

Just spent an amazing week here. I cannot complain about anything. Staff was amazing. Our “partial” ocean view room was huge and had an incredible ocean and sunset view! The beach and water was perfect and the first of was delicious. The location of this hotel is ideal for walking to too many restaurants and stores to count. Our family of 5 ate and drank a ton while here ordering from the attentive and vet pleasant beach staff. We were pleasantly surprised how reasonably priced everything was. My three daughters and I all had very nice peaceful massages on the beach at a total cost of $60usd. Amazing. Will definitely return as soon as we can.

The hotel has excellent staff and facilities. The location on the beach can't be beat. We had a great time and did not want to leave.

This was our first stay at Ixchel and we had a great experience. We will definitely stay there again.

Guest reviews for Ixchel Beach Hotel

Everyone

By a verified traveler on Jun 9, 2019

Partner Couples Friends

By a verified traveler on May 10, 2019

Review comment Customer Service responded on May 22, 2019

Thank you for your valuable rating!

By a verified traveler on Apr 22, 2019

Thank you for your valuable score, as it motivates us to keep up the good work! Sincerely.

Partner Couples

By Spyder, from Eliot, Maine on Mar 28, 2019

Review comment Customer Service responded on May 10, 2019

Greetings Spyder. Thank you for sharing your experience and we would love to have you back!

By a verified traveler on Feb 13, 2019

Review comment Customer Service responded on Feb 20, 2019

Thank you for evaluating our services and will look forward to have you back. All the best!

By a verified traveler on Feb 10, 2019

Thank you for sharing your experience and we appreciate your valuable input. Caribbean regards!

By Meg on Jan 15, 2019

Review comment Customer Service responded on Jan 16, 2019

Greetings Meg, many thanks for visiting us and we appreciate your rating. Our best wishes!

By Nelson on Dec 13, 2018

Review comment Customer Service responded on Dec 13, 2018

Dear Nelson, we highly appreciate your kind comments and we hope to see you again! Warmest regards.

By a verified traveler on Dec 11, 2018

Dear Guest, many thank for sharing your feel. We are pleased to now that you had enjoyed your time with and will be awaiting to be your host once again! Sunny regards.

By Alissa, from Houston, TX on Nov 13, 2018

Review comment Customer Service responded on Nov 27, 2018

Dear Guest, we highly appreciate your rating and hope to see you again! Warm regards.

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Ixchel Beach Hotel

Ixchel Beach Hotel

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This hotel is most popular for:

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Standard Room

Suite, 1 Bedroom, Beachfront

Suite, 2 Bedrooms, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View

Suite, 2 Bedrooms, Beachfront

Guest reviews for Ixchel Beach Hotel

Ixchel Beach Hotel

Hotel Amenities

Hotel Area

Hotel Policies

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