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Ixchel Beach Hotel

3.5 out of 5.0

Recent guest reviews

Nice hotel, front desk staff very helpful, some of the bar staff are helpful some not so much

Just spent an amazing week here. I cannot complain about anything. Staff was amazing. Our “partial” ocean view room was huge and had an incredible ocean and sunset view! The beach and water was perfect and the first of was delicious. The location of this hotel is ideal for walking to too many restaurants and stores to count. Our family of 5 ate and drank a ton while here ordering from the attentive and vet pleasant beach staff. We were pleasantly surprised how reasonably priced everything was. My three daughters and I all had very nice peaceful massages on the beach at a total cost of $60usd. Amazing. Will definitely return as soon as we can.

The hotel has excellent staff and facilities. The location on the beach can't be beat. We had a great time and did not want to leave.

This was our first stay at Ixchel and we had a great experience. We will definitely stay there again.

Good stay, good service nice location, overall very nice

Great hotel and location, perfect if you want to get away from the party scene down the beach

I always stayed in Cancun when visiting, but I was single. Now I have a family and wanted to be away from the partying and nightlife. Ran into this hotel online and saw it was in Isla Mujeres and took a chance. Best thing that I could've of done! Room was sensacional and the beach was beautiful. They offer exclusive lawn chairs and umbrellas to relax at the beach. You have staff waiting on you while you enjoy the Mexican sun. We had a crazy flight that came in at 5:30 am and check in wasn't until 3:00pm. Dilema...not for the hospitality of the hotel! Front desk quickly found us a temporary single "on the house" while our room was ready. They also featured cold lavender towels to help with the long trip and humidity. We also opted out of the all inclusive because our daughter is vegan....2 to 5 star restaurants are withwalking distance from the hotel that feature options for everyone! I could go on and on, but we will defintaley plan our trip around this hotel again.

When booking this hotel it stated we had a partial ocean view, I expected to have to look out a window with a small view of the ocean between buildings, But! it was a great view, especially since it was only on 3rd floor, I don't think this hotel has any rooms without good views, I definitely wouldn't call room 301 a partial ocean view; But everything went great, rooms were clean, cleaning staff very accommodating and nice, front desk attendants very nice and helpful, the beach was great, attendants at beach were great for getting chairs, umbrella, and drinks. Unbelievable clean beach, apparently why all the boats from cancun bring groups of people to swim at this beach. Our only problem here was that the temperature was about 200 I think, well maybe closer to 100, think we will come back at a different time of year next time.

Good service, walking distance to everything you need. Dining was good at the property. Plenty of beach chairs.

The food is very good. The maid does a very good job cleaning and the whole hotel is very clean. Wonderful beach access.

This is the second time my sister and I have stayed at Ixchel. We love having our separate bedrooms and the shared living and kitchen space. The two bedrooms would be perfect for small families! Staff is great and you can't beat the location!

This is a very comfortable hotel with courteous staff. They are adjacent to the most beautiful beach and close to town. If staying here watching a golf cart is a must to enjoy the full extent of the island

friendly staff and close to restaurants and shopping

We were very pleased and actually a bit suprised at how nice the hotel was. Our room had an amazing view and was very clean and comfortable! The staff was amazing and accommodating! Mauricio helped us plan all of put excursions which really made our trip easy and stress free. Our beach waitor David was so nice and helpful we made sure he was our waitor every time we went to the beach. My only complaint about pur entire stay would be the fact that the beach is public and was very crouded. We had people pitching tents right in front of us which took away from our view and relaxation.

I had a lovely standard room facing the beach. #302 in the east tower. Everything in my room worked. No problems with noise . I was so pleased with every aspect of the hotel. The staff was so accommodating, helpful, friendly, informed, proficient, knowledgeable. They assisted me with a couple airline problems. I was so grateful for that. The receptionist Mariana said "You do not worry about this, I will worry about this and fix it" And she did!!!! There are 2 clean pools that have a ledge for lounge chairs. The beach is a few steps from the pool. Incredible, clean, no sea weed , soft white sand all the way to the waters edge, it takes just a few seconds to put your feet in the ocean. Best beach you will find on the island. No kidding. The staff gives you a big beach towel and gets you a chair and umbrella where ever you want it set up. Drinks and food from the beach bar are top quality at good prices. Beach service is quick and friendly. I especially loved the waiters Enrique, Angel, Santiago, Charley. The reception staff Fabiola, Mariana, Francesco went out of their way to make me happy . The housekeeping staff is curtious and well trained. The landscaping is pretty with well maintained cacti, palms and flowers. There are elevators which is a big plus. There are laundry facilities, I took only a carry on and washed clothes mid week. The hotel is only 1 block from all the wonderful restaurants and shops on the main st.

The location on the north beach was great! Wonderful view. Great staff.

This was our easy part of the trip, we wanted to be close to the beach. The beds were a little uncomfortable but not impossible to sleep on. The staff was all wonderful and very nice except the front desk clerk (young man on days) that made us feel very unwelcome but other than him we loved everyone that worked there.

Hotel was great, located directly next to Playa norte. Rent a golf cart next door and explore the whole island. Extremely close to all the action on Hidalgo street.

Except for the inability to get the hotel to repair a shower hot water problem, no balcony and a view of some construction next door instead of the beach we really enjoyed our stay. The location to North Beach and downtown main street was excellent. Would highly recommend

This became one of my favorite hotel.I loved the location.Best beach I've ever been!

Playa Norte Isla Mujeres QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 2 outdoor pools

Ixchel Beach Hotel places you next to Cocal Beach and Aztlán Galería. This 48-room, 3.5-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi. In central Isla Mujeres, the hotel is also close to Norte Beach and Crayola House.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a continental breakfast is available for a fee.


Rooms

All 48 air-conditioned rooms provide microwaves, coffee makers, and free bottled water. TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. In-room massages are available, and rooms also include safes.


Property features

Guests staying at Ixchel Beach Hotel enjoy access to 2 outdoor pools, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a garden, a gift shop, and wedding services.

Room options

Suite, 1 Bedroom, Partial Ocean View

King 1 | Sleeps 2

Suite, 1 Bedroom, Beachfront

King 1 | Sleeps 2

Suite, 2 Bedrooms, Partial Ocean View

Full 2 | King 1 | Sleeps 6

Suite, 2 Bedrooms, Beachfront

Full 2 | King 1 | Sleeps 6

Guest reviews for Ixchel Beach Hotel

Everyone (17) Couples (49) Family (11) Friends (11)
4

great location

Everyone

Nice hotel, front desk staff very helpful, some of the bar staff are helpful some not so much

By on May 13, 2018

Review comment responded on May 19, 2018

Dear Guest! Thank you for let us be part of your vacations, it was a true honor being your Host. We highly appreciate your valuable feedback and please be confident that your input will be considered to polish our performance at our bar. Hope to see you again and share wonderful memories! Warm regards.

5
Everyone

Just spent an amazing week here. I cannot complain about anything. Staff was amazing. Our “partial” ocean view room was huge and had an incredible ocean and sunset view! The beach and water was perfect and the first of was delicious. The location of this hotel is ideal for walking to too many restaurants and stores to count. Our family of 5 ate and drank a ton while here ordering from the attentive and vet pleasant beach staff. We were pleasantly surprised how reasonably priced everything was. My three daughters and I all had very nice peaceful massages on the beach at a total cost of $60usd. Amazing. Will definitely return as soon as we can.

By , from Boston Mass on Apr 24, 2018

Review comment responded on Apr 27, 2018

Dear Emily, thank you for such kind comments! How wonderful to know that your recent vacations was such an enjoyable timed and we always be looking forward to deliver the best experience to all of our Guest. your opinion is highly valued and will be certainly looking forward to welcoming you back. Best regards! Customer Service, Ixchel Beach Hotel.

4
Everyone

The hotel has excellent staff and facilities. The location on the beach can't be beat. We had a great time and did not want to leave.

By on Apr 1, 2018

Review comment responded on Apr 4, 2018

Greetings! We highly appreciate your rating such as your kind comments! From our side we already look forward to a new opportunity to have you back! Warm regards!

4

great location and nice facilities

Everyone

This was our first stay at Ixchel and we had a great experience. We will definitely stay there again.

By , from Doylestown, PA on Jan 16, 2018

Review comment responded on Mar 16, 2018

Thank you! Glad to hear you had a great experience, hope to have you stay with us soon!

4

very nice location in front of the beautiful beach

Everyone

Good stay, good service nice location, overall very nice

By on Sep 8, 2017

Review comment responded on Mar 16, 2018

Thank you! for staying at Ixchel Beach Hotel

5
Everyone

Great hotel and location, perfect if you want to get away from the party scene down the beach

By on Aug 22, 2017

Review comment responded on Mar 16, 2018

Thank you! for staying with us

5

breathtaking

Everyone

I always stayed in Cancun when visiting, but I was single. Now I have a family and wanted to be away from the partying and nightlife. Ran into this hotel online and saw it was in Isla Mujeres and took a chance. Best thing that I could've of done! Room was sensacional and the beach was beautiful. They offer exclusive lawn chairs and umbrellas to relax at the beach. You have staff waiting on you while you enjoy the Mexican sun. We had a crazy flight that came in at 5:30 am and check in wasn't until 3:00pm. Dilema...not for the hospitality of the hotel! Front desk quickly found us a temporary single "on the house" while our room was ready. They also featured cold lavender towels to help with the long trip and humidity. We also opted out of the all inclusive because our daughter is vegan....2 to 5 star restaurants are withwalking distance from the hotel that feature options for everyone! I could go on and on, but we will defintaley plan our trip around this hotel again.

By , from El Paso, TX on Jul 29, 2017

5

awesome view

Everyone

When booking this hotel it stated we had a partial ocean view, I expected to have to look out a window with a small view of the ocean between buildings, But! it was a great view, especially since it was only on 3rd floor, I don't think this hotel has any rooms without good views, I definitely wouldn't call room 301 a partial ocean view; But everything went great, rooms were clean, cleaning staff very accommodating and nice, front desk attendants very nice and helpful, the beach was great, attendants at beach were great for getting chairs, umbrella, and drinks. Unbelievable clean beach, apparently why all the boats from cancun bring groups of people to swim at this beach. Our only problem here was that the temperature was about 200 I think, well maybe closer to 100, think we will come back at a different time of year next time.

By , from Natchitoches, LA on Jul 23, 2017

Review comment responded on Jul 29, 2017

Greetings, Thank you so much for sharing your recent experience at Ixchel, your ipunt certainly helps us improve in areas where needed.

5

nice hotel in a perfect location.

Everyone

Good service, walking distance to everything you need. Dining was good at the property. Plenty of beach chairs.

By , from NY on Jul 5, 2017

5

clean hotel with friendly staff right on the beach

Everyone
Steps from the beach

The food is very good. The maid does a very good job cleaning and the whole hotel is very clean. Wonderful beach access.

By , from g on Jun 8, 2017