Popular property highlights

Breakfast included
Free self parking
Free valet parking
Free WiFi
Restaurant

Isla Mujeres Palace Couples Only All Inclusive Resort places you next to Mundaca House and within a 10-minute walk of Tortugranja Turtle Farm. This 62-room, 4-star resort has free breakfast along with conveniences like a full-service spa and an outdoor pool. It's on the beach and also close to Capitán Dulché Museum and Joysxee Floating Bottle Island.

Dining

Free buffet breakfast is served each morning from 6:30 AM to 11:30 AM. This resort serves as home to a restaurant, which has ocean views and specializes in international cuisine, along with a lobby lounge. Satisfy your hunger from the comfort of your room with 24-hour room service.

Isla Mujeres Palace Couples Only All Inclusive Resort's 62 rooms are air-conditioned and provide free minibar items, balconies, and iPod docks. Guests can expect free WiFi and 21-inch LED TVs with satellite channels. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Coffee makers, free long-distance calls, and free local calls are also available.

Rooms

Guests of Isla Mujeres Palace Couples Only All Inclusive Resort enjoy a full-service spa, an outdoor pool, and a 24-hour fitness center. Free valet and self parking are available, and there's also an airport shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this adults-only resort include a rooftop terrace, free WiFi in public areas, and a meeting room.

Property features

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Highlights

Isla Mujeres Palace Couples Only All Inclusive Resort

Carretera Garrafon Vista Alegre K.M. 4.5 SM, 8 Mza. 62 QROO 77400

Resort Amenities

All-Inclusive Details

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling
  • Snorkeling excursions

Land activities

  • Bicycling

Lessons/classes/games

  • Bartending
  • Language

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Not included

  • Motorized water sports
  • Premium food items
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Resort Amenities

Isla Mujeres Palace All Inclusive Resort sits on a span of golden beach, 3 miles (5 kilometers) from downtown Isla Mujeres and 6 miles (9.5 kilometers) from downtown Cancún.

This couples-only all-inclusive resort features a freeform outdoor pool and poolside bar with palapa and swim-up seating. A lobby bar, snack bar, and restaurant serving all meals are also on site, and room service is available 24 hours a day. Massage, facials, pedicures, and manicures are offered at Awe-Spa (surcharge). Jutting out from the beach is a pier that accommodates small vessels, and guests have the use of kayaks. Enjoy a luxurious yacht ride on the Casanova. Guests can enjoy a comfortable yacht ride, from mainland Cancun directly to Isla Mujeres Palace, without the need to take a ferry and taxi. Complimentary valet parking is available in addition to an airport transportation (surcharge). Complimentary wireless Internet access is available throughout the resort.

  • Beach umbrellas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Year Built 2007 
  • 24-hour business center 
  • Wedding services 
  • Number of buildings/towers - 1 
  • 24-hour front desk 
  • ATM/banking 
  • Number of floors - 3 
  • Bar/lounge 
  • Newspapers in lobby (surcharge) 
  • Concierge services 
  • 24-hour fitness facilities 
  • Dry cleaning/laundry service 
  • Full-service spa 
  • Free ferry terminal shuttle 
  • Designated smoking areas (fines apply) 
  • Grocery/convenience store 
  • Designated smoking areas 
  • Airport transportation 
  • Hair salon 
  • Elevator/lift 
  • Gift shops or newsstand 
  • Shopping on site 
  • One meeting room 
  • Laundry facilities 
  • Tours/ticket assistance 
  • Rooftop terrace 
  • Luggage storage 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Total number of rooms - 62 
  • Free valet parking 
  • Garden 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Free self parking 
  • Snack bar/deli 
  • Spa services on site 
  • Outdoor pool 
  • Swim-up bar 
  • Free breakfast 
  • Free WiFi 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

Isla Mujeres Palace Couples Only All Inclusive Resort offers 62 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. 21-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Balcony 
  • Phone 
  • Free long-distance calls 
  • Bathrobes 
  • Minibar (stocked, free items) 
  • Private bathroom 
  • Free toiletries 
  • Blackout drapes/curtains 
  • In-room safe (laptop compatible) 
  • Free bottled water 
  • Coffee/tea maker 
  • Free local calls 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board 
  • Jetted bathtub 
  • Satellite TV service 
  • iPod docking station 
  • Premium TV channels 
  • Separate bathtub and shower 
  • Slippers 
  • Turndown service 
  • Room service (24 hours) 
  • LED TV 
  • Free WiFi 

Where to Eat

Azul - International cuisine. Buffet breakfast, buffet lunch, and à la carte dinner.

Lobby Bar - Continental breakfast. Snacks and drinks.

Snack Bar - Sandwiches and snacks.

Poolside Bar - Poolside and swim-up seating. Sandwiches, snacks, and tropical drinks.

Room service - Available 24 hours a day.

Nearby Things to Do

Isla Mujeres Palace All Inclusive Resort has an outdoor pool and a small fitness room with cardio machines and free weights. Guests also have the use of kayaks and bicycles.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Beach volleyball on site 
  • Sailing nearby 
  • Windsurfing nearby 
  • Free bicycles on site 
  • Ecotours nearby 
  • Kayaking on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Volleyball on site 

Spa Services

  • Hot stone massage 
  • Number of treatment rooms 3 
  • Couples treatment rooms 
  • Massages 

Resort Policies

Check-in

Minimum check-in age is 18

Check-in time ends at 11:30 PM

Check-in time starts at 3 PM

Special check-in instructions:

Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the rate and benefits. The hotel reserves the right to amend the rate if valid proof is not provided. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • This property welcomes adults only.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Caters to adults only

No rollaway/extra beds available

No cribs (infant beds) available

Resort Name

  • All Inclusive Isla Mujeres
  • Isla Mujeres All Inclusive
  • Isla Mujeres Palace Couples Only
  • Isla Mujeres Palace Couples Only All Inclusive Resort
  • Palace Couples Only All Inclusive Resort
  • Palace Resort Isla Mujeres

We should mention

This property offers transfers from the ferry terminal. Guests must contact the property with arrival details 72 hours prior to arrival prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

Promotions

Resort Credit Offer

Book a stay in any room or rate category and receive a resort credit fixed amount based on length of stay.

Resort credit and redemption details provided at check-in. Credit is not cumulative or combinable. Taxes and gratuity may not be included. Resort credit cannot be applied towards room rate or tax. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Unlimited Phone Calls Promotion

Book a stay in any room/rate category for travel anytime and receive complimentary unlimited in-room phone calls to phone-numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada.

Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico. Valid anytime, subject to availability. Other restrictions may apply.

Complimentary Honeymoon Offer

Book a 3-night minimum stay in any room and rate category and contact the property after booking using the information on the reservation confirmation received after booking to receive the following benefits: Mini honeymoon cake, bottle of sparkling wine, complimentary honeymoon dinner at select restaurants, 2 honeymoon t-shirts, breakfast in bed (upon request), guaranteed turndown service, and late check-out until 6 PM (subject to request and availability).

Proof of marriage required at check-in; marriage date must be less than 1 year prior to arrival. Upon arrival, guests will be directed to the Honeymoon Desk to make arrangements. Taxes and gratuity may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Eat & Play All Palace Resorts Promotion

Book a stay now and your rate will include access to the facilities and restaurants at the resort’s sister properties, including Beach Palace Resort All Inclusive, Moon Palace Golf & Spa Resort All Inclusive, Playacar Palace All Inclusive, Sun Palace Couples Only All Inclusive, and Cozumel Palace All Inclusive.

Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.

Complimentary Yacht Ride Offer

Book a stay in any room or rate category for travel after February 14, 2016 and receive a complimentary yacht transfer to the hotel from Marina Hacienda del Mar, Cancun, for up to 9 guests, including luggage.

Full details provided by hotel. Guests are responsible for their own transportation from the airport to the Marina Hacienda del Mar office. Offer valid for up to 9 guests. Guests must contact the hotel directly at least 24 hours in advance, between 9 AM-6 PM, with their flight details to arrange transfer; contact information is provided on the booking confirmation email. Same-day applications will not be permitted. Guests arriving late are responsible for their own transportation. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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