Icaco Island Village - Adults Only

I was in the hotel together with my girlfriend and we were speechless! It was just amazing! The hotel room was decorated in detail, the view was fantastic and the terrace with pool was the highlight. The front desk was very friendly and gave us a great roomtour including given us tips to eat and visit. We will definitely come back :)

My parents, husband and I stayed here for a week in March and could not have had a better experience. We got married on the island and the entire staff was so accommodating of us. They allowed our wedding party to get ready at the hotel, which couldn't have been more perfect for the photos (the interior design is phenomenal) and made sure all of our guests knew where to go when arriving. Huge shout-out to staff, who made our experience so special. The room itself is beautiful and comfortable and the rooftop pool area is to die for. I highly recommend staying here!

We stayed at Icaco for two nights and had the luck to stay in room no. 3. From there you have not only a great ocean view but also a breathtaking sunrise view while laying in bed or in your hammock on the balcony. From the rooftop you can enjoy a 360 view of the island which was pretty awesome during sunrise as well as sunset. Every morning they serve a cute little complimentary breakfast to your room. The staff is super nice and they have great tipps what to do on the island. We highly recommend this cute little oasis.

We stayed here for 2 nights on March 4-6 in room #4. It's a King bed (felt more like a California King) that's extremely comfy, huge room with nice balcony with sea views. Giant windows all around which makes you feel outside even when inside. The T.V had plenty of channels in English and the rooftop lounge/pool area is perfect. A couple of comfy beds, chairs,bbq,bar area and a nice sized dipping pool with views everywhere. The breakfast in the morning was a perfect way to start your day with a generous amount of fruit, bread and yogurt. It was also nice having a secure spot to park our rented golf cart on site. I did have a couple issues though and the first was there was zero hot water in the shower so we literally took cold showers which was annoying and the second issue was at check in. I had pre paid for the room in full months before we arrived and when we did they had no record of it. So we had to sit there going through emails, PayPal, etc and find a receipt which was found but it was a waste of time and should've been handled before we arrived. Still had a wonderful time here and would 100% stay here again.

We booked the suite "Casita" (Delux Double Room With A Terrace and Sea View") without knowing that it will be so disappointing, so low level accommodation and we are claiming to the owners, Matthew and Mattia and not less, against Booking.com Here is what I wrote to Matthew McNeil: The fault for our disappointment is your DECEPTIVE, misleading, Website and that of Booking.com too (who got the information from you) The suite called "Casita" description and photos in the property's Website and in booking.com do not represent the"Casita" at all. We were so disappointed that although we booked 5 nights (Booking.com, #1416448056) we decided to leave after 2 nights only and our dream of Isla Mujeres was totally spoiled so we even left the Island back to Playa del Carmen. Any hope that Matthew McNeil will take some responsibility on the DECEPTIVE description and photos of the CASITA did not become true. I am attaching photos of the Suite CASITA and I hope that "booking.com" and Tripadvisor will add those photos to the description of the property Icaco Island Village. I do hope that the owners Matthew and Mattia will include my photos of the CASITA in their Photo Gallery in their Website. Here is a description of this suite: - The 140cm wide bed for two in a 350cm wide bedroom, - The blurred very old TV screen, - The spiral unsafe staircase, - The useless ground floor with no A/C, - The narrow "shelve width" breakfast "table" with its 2 small uncomfortable bar chairs. - The weak and unstable Wi-Fi signal. - The small heat capacity of the hot water heater. - The 80 cm wide useless empty terrace that cannot accommodate 2 chairs and a table.

We stayed 14 nights! We loved the location it is close enough to everything we enjoy doing on the island. The decor of our room was beautifully decorated and the beds & pillows are top of the line. The roof top was amazing; we spent many evenings relaxing up there enjoying the sunset and overview of the island. The light breakfast that was delivered was perfect for us to start the day. Most of all we loved the suggestions that Matthew shared with us! He is truly passionate about the island and he takes time to Make sure everything is going well during your stay. Thank you Mathew ! See you next year.

I can't say enough about how much I loved staying here! The rooms are absolutely beautiful and Matt the owner could not be a more perfect host. The free breakfast were not just a thrown together continental breakfast. Fresh fruit and such with my favorite the fresh watermelon juice! I will not stay anywhere else but here each time I visit the island from here on out. I don't miss just the vacation and island, I miss Matt and my room! Thank you for such a great experience!

We spent 1 night at Icaco before getting back to the mainland. The whole place including the room is really beautiful. The breakfast was delicious. Besides, Matthew, the owner, is a great help for any question / recommendation one might have / need. There are a couple of things, though, which I would like to mention as I expect them from a place in this price range but have not been 100% satisfactory: (1.) no flexibility: the breakfast is served at a fixed time and cannot be changed so if you have to leave early you just dont get it. (2.) barely warm water: after 5min we ran out of warm water (3.) location: the location is next to the road which can get noisy if you have a room facing the street. (4.) payment: part in cash and part as upfront payment is very unpractical with additional cost for the guest. that is why I rate Icaco all in all as a 4 stars hotel.

Icaco is a perfect place for a couple getaway! We stayed there for one week, just before christmas eve. The place is better than in the pictures, beautiful decorations, comfortable bed and a really nice view. Every morning there is a healthy and tasty breakfast delivered to your room. The owner, Mathew has been amazing! Excellent service and great recommandations for places to go, and were to eat. It is not located in the center, but it is very easy to either walk or take a taxi to the center if you dont rent a golfcart. In summary - This is the place to stay if you are going to Isla!! Thank you so much Mathew <3