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Hotel & Restaurant Bucaneros, Isla Mujeres

3.0 out of 5.0

Recent guest reviews

Really really like this hotel. It isn't anything fancy but it's quite comfortable and homey, which was all we needed for our trip. It was the last leg of our Rivera Maya trip and I'm glad we picked this place. Walking by, you might even pass it, we did...several times. It blended in with the rest of the action blur of Hidalgo. Compadres is right downstairs from the hotel for a quick bite to eat. We were able to check in early into our room and received a free upgrade to a room with a kitchnette and Queen Sized bed vs the standard double room, which was a nice surprise. I had fun playing with the Yorkie dog that's in the hotel as well! Wifi was spotty...other than that, I'd totally recommend this hotel!

My husband and I are not ones for large resorts so if you are looking for a resort review you won't find it here. Now for Hotel Bucaneros - after staying for 4 nights of our 5 night stay here, we are extremely pleased with our digs. The room is large, appears new, is clean, and has basic kitchen/cooking facilities with a microwave, electric skillet, frig. and coffee pot. We have used the coffee pot and frig. only. We are staying in room 302 which overlooks the street and has a balcony. It is quiet at night. The hotel staff has been attentive and the free breakfast of pastries, fruit, cereal, and yogurt is a perfect way to start the day. The beach is a short walk away. I definitely recommend Hotel Bucaneros if you are ok being away from the resort atmosphere.

I am giving it 5 stars because it is exactly as advertised and because there is nothing to take off stars for! The hotel staff is very very nice, patient and helpful. The common areas are beautiful, there are beach towels and spring water provided (large bottle dispensers - you need a bottle or a cup) and the place is impeccably clean. The beds are comfortable and we felt very safe. The location cannot be any better: it is in the middle of everything (beaches, golf card rentals, boardwalk and even the supermarket). The air con works perfectly. We rented the golf cart at Ciros (sp?) and were happy with the choice. A vegan place across the street makes delicious smoothies and fresh juices and bowls. Short walk to the ferry. The continental breakfast was more than adequate: fresh fruit, yoghurt, coffee, baked goods, cereal etc. Very convenient to start the day. For people who want to stay in the "downtown" it's a great choice! Good memories and not one bad word to say.

We arrived in Isla Mujeres on a Saturday with no reservations. My husband had seen good reviews for Bucaneros, so we decided to give it a try. It was an easy walk from the ferry, even with our luggage and 2 toddlers in strollers. The gentleman at the front desk (Jesus?) was very polite and patient as we asked a few too many questions about the available rooms and rates. We ended up getting a room with 2 queens for hubby, myself, daughter, and grand-daughter. It would be just for the weekend, after all. My other daughter, her husband, and 2-yr-old took another room with a queen and a twin. Both rooms came with continental breakfast. Self serve coffee, pastries, toast, and upon request you could get fresh fruit and yogurt. and service with a smile. We spent 2 good nights. the beds were very comfortable. the rooms were spacious and so clean. and although our room faced Hidalgo Street, there was no excessive noise. But in my opinion the best things at Bucaneros were the amazing AC and the superb service. I would definitely recommend this hotel for price, cleanliness, service, and walking distance to everything.

הגענו ללילה אחד באיסלה מוחרס. מצאנו את המלון דרך בוקינג והסוכנות נסיעות שלנו אפילו לא הכירה את המלון אבל אמרה שהמיקום שלו מצוין והסתמכנו על זה. המלון באמת במיקום מצוין, נקי ומסודר החדרים נראים בדיוק כמו בתמונות. דקת הליכה מבית חב״ד, מכל החנויות ושתי דק הליכה מהמעבורת. ללא ספק אמליץ עליו לאנשים שלא מחפשים מלון פאר אבל עדיין רוצים לישון בנוחות. We arrived for one night in Isla Mujeres. We found the hotel through booking and our travel agency did not even know the hotel but said its location was excellent and we relied on it. The hotel is really in an excellent location, clean and tidy and the rooms look exactly like in the pictures. A minute's walk from the Chabad House, all the shops and a two minute walk from the ferry. I will certainly recommend it to people who are not looking for a luxury hotel but still want to sleep comfortably.

המלון במיקום מעולה ברחוב הראשי של איסלה מוחרס ושתי דקות מהמעבורת. יש מים חמים, מייבש שער ובסך הכל חדרים נקיים וחמודים מאוד. ארוחת הבוקר הייתה סבירה, לא היה הרבה מבחר. לחם,ריבה וחמאת בוטנים, פירות,דגני בוקר וקפה. בשביל הכספת צריך להפקיד 500 פסו בקבלה ובסוף השהות מקבלים את הכסף חזרה. It has an excellent location on the main street of Isla Mujeres and two minutes from the ferry. There is hot water, a hairdryer and a total of clean and very nice rooms. Breakfast was reasonable, there was not much selection. Bread, jam and peanut butter, fruit, cereals and coffee. For the safe you have to deposit 500 pesos at the reception and at the end of the stay you get the money back.

A budget hotel in the middle of "the town". Pretty small rooms, outdated and old fashioned, clean though. The breakfast included is VERY basic, do not expect eggs. Next stay in Isla Mujeres we will defenitely stay closer to the beach.

The room as described, clean and nice. The location as described as well, which means hat it is very close to the beach and all the attractions but is on the main street, so it is normal that is noisy especially at night. Jesus from the staff speaks English and the staff is simpatic.

My husband and I stayed here for 10 days at the end of March. My adult daughter also stayed in a separate room with her friend. I love that it was in the middle of everything. You can walk to everything on the North side of the island. Everyone at Hotel Bucaneros is very friendly. The rooms are small but very clean. We originally had room #102 directly above the entrance. The only problem we had was they were doing construction directly across the street from our room. The hammering early in the morning woke me. We are night people so, coming in late and being woken up to hammers didn't work for me. I ask to be moved to a different room half way through our visit. They were more than happy to move us without a problem to a room in the back of the hotel, room #204. It was a slightly bigger room. I was able to sleep much better after that. Bucaneros was exactly what I was expecting and I’m happy for that. I plan on going back many, many times. I will say, if you are a smoker, you can not smoke anywhere in the hotel. Not on the balcony's, not anywhere on the property. You can smoke everywhere else. In all the bars, in all the restaurants, in the jewelry stores, in all the shops. I love Isla Mujeres! The beach is beautiful! The sand feels like baby powder between your toes. It is slightly annoying that all the little shop owners constantly bug you to shop in their stores. We eventually got used to it. Just keep walking. Don't stop unless you are interested in looking in the shops. Once you stop, they got you. They all like to say everything is "almost free, cheaper then Wal-Mart." LOL!! We ate at a lot of the restaurants. All were pretty good and reasonable priced. My husband is very picky so if you’re looking for burgers, "real" burgers, try Nash's. They are about 20 steps from the hotel, on the opposite side of the street. They have many different burgers and all the staff seems to be American. Everyone is very friendly. When you do eat at the restaurants and you get your bill, they are all stamped saying tip IS NOT included. This is NOT true. If you take the time to calculate all the charges, you will see some places DO include the tip. Everything is in pesos and the exchange rate changes per day, per store, restaurant. We found it easier to pay the checks in pesos and tip in US dollars. This way we knew we weren’t short tipping. There is a bank (*Elektra, Banco Azteca) within walking distance from the hotel where you can exchange US cash for pesos. They are open every day until 9pm. Just be prepared to stand in line and make sure you take your passport. The bank looks like a rent to own store here in the states. They have scooters, washers, dryers, appliances, cell phones all in the bank. We visited there often. They also have a pharmacy/grocery store at the end of Hidalgo Street near the municipal building. There is an ATM in the store. The machine dispenses only pesos. Isla Mujeres is a small beautiful island that I look forward to visiting for many years.

For the price, Hotel Bucaneros is fantastic as a budget/no-frills accommodation. It is located very centrally on Isla Mujeres - close to many restaurants and Playa Norte on the Northern end of the island. It is a very quick walk to the hotel from the ferry stop. I spent three nights as a solo female traveler and had no issues with the accommodation. When I arrived late afternoon on the first day, my room on the third floor was ready. As others have mentioned there is no elevator, so you must walk up the very narrow staircase to get to your room (the lobby is the ground floor). I had a double bed and a single bed in my room and it was very clean. Be forewarned that there are signs in the restroom asking that you place all soiled toilet tissue in a bucket due to the plumbing. (I did not adhere to this, I'm sorry!). You can place a deposit on a beach towel and switch it out each day, as well as rent the safe in your room. I had no problem with this procedure and just hold on to your handwritten receipt for the last day to receive back your deposit. Breakfast was included each day and it was completely satisfactory. Breads, cereals, yogurt, fresh fruit and coffee/tea included. There is a 7/11 style convenience store close by the hotel if you want to get coffee/snacks/water to bring to the beach. There are also water dispensers on each floor for you to fill up your empty bottles. All of the employees were incredibly kind, and I was able to store my luggage on the last day. Additionally, there is a bathroom with a shower near the lobby that I was able to use before my flight back to the US (late evening, so I had checked out of my room but spent the day at the beach). I would recommend Hotel Bucaneros without reservation for anyone traveling on a budget to Isla Mujeres. The only caveat is that if you happen to be there during Carnival (as I was) know that it will be very, very, very loud outside until very late. Bring ear plugs if you are not planning on joining in the revelry! As an aside - I would highly encourage bringing pesos with you on island as I didn't really see anywhere to change money and it's just so much easier to pay for everything in pesos.

Av. Hidalgo #11 Isla Mujeres QROO

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located within a leisurely stroll of Norte Beach, Hotel & Restaurant Bucaneros, Isla Mujeres is within a few miles (5 km) of Crayola House. This 30-room, 3-star hotel has conveniences like free breakfast, a restaurant, and free in-room WiFi. Located centrally in Isla Mujeres, it's also near Mundaca House and Dolphin Discovery.


Free continental breakfast is included with your stay and awaits you each morning. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a bite to eat at the onsite restaurant or coffee shop/café.


All 30 air-conditioned rooms feature free local calls, ceiling fans, and safes. 24-inch LED TVs come with cable channels, and guests can stay connected with free WiFi.

Property features

Hotel & Restaurant Bucaneros, Isla Mujeres offers free WiFi in public areas and coffee in a common area. Friendly staff can provide tour or ticket assistance, and also offer advice about sightseeing.

Room options

Standard Room Deluxe Garden View

Full 2 | Twin 1 | Sleeps 3

Superior Room Classic (City View)

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 352 reviews