View all photos for Premium Double Room, 2 Queen Beds, Balcony, City View
Premium Double Room, 2 Queen Beds, Balcony, City View
8.08.0 out of 10
Very good
3 reviews
(3 reviews)
215 sq ft
City view
Sleeps 2
2 Queen Beds
View all photos for Standard Double Room, Balcony
Standard Double Room, Balcony
8.08.0 out of 10
Very good
1 review
(1 review)
323 sq ft
City view
Sleeps 3
2 Double Beds
About the neighborhood
Isla Mujeres
Located in Centro - Supmza 001, Hotel Isleño is within a 5-minute walk of Isla Mujeres Ferry Terminal and within 15 minutes of other popular attractions like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This 15-room hotel welcomes guests with conveniences like a business center, an arcade/game room, and a terrace.
What's nearby
Miguel Hidalgo - 2 min walk - 0.1 miles
Isla Mujeres Cemetery - 5 min walk - 0.3 miles
Isla Mujeres Ferry Terminal - 5 min walk - 0.3 miles
North Beach - 6 min walk - 0.4 miles
Dolphin Discovery - 7 min drive - 3.7 miles
Getting around
Cancun Intl. Airport (CUN) - 114 min drive
Restaurants
Los Mariscos de Humo - 1 min walk
Aroma Isla - 1 min walk
Cafe Mogagua - 1 min walk
Los Tacos de Humo - 1 min walk
El Patio - 2 min walk
About this property
Hotel Isleño
Beachside hotel walking distance from Isla Mujeres Ferry Terminal
Guests of Hotel Isleño enjoy free WiFi in public areas, a business center, and an arcade/game room. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. This beach hotel also has a terrace.
For entertainment, guests can expect to find TVs. Minibars, safes, and desks are also available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Mosquito nets
Smoking not allowed
Room amenities
Bathroom
Heated bathroom floor
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
TV
Food and drink
Minibar
More
Air conditioning
Desk
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11 AM
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
This property doesn't allow pets or service animals
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3 PM
Check-out: 1 PM
Minimum check-in age: 18
The front desk is open 24 hours a day.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards, debit cards, and cash.
Additional information about polices, regulations, and more:
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Property is also known as
Hotel Isleño
Hotel Isleño Isla Mujeres
Isleño Isla Mujeres
Hotel Isleño Hotel
Hotel Isleño Isla Mujeres
Hotel Isleño Hotel Isla Mujeres
Hotel Isleño Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Isla Mujeres is a tiny island with many choices. Ive been coming here for 18 yrs. I needed a ladt minute room for a friend visiting. This hotel is in a PRIME location! The rooms are clean & very comfortable. The hotel itself is a disaster & poorly run. Xmas deco in February. Laundry, waterbottles, towels everywhere. Extremely rude staff. Balcony & stair railings broken. There is a reason that they were 3/4 empty at the peak of the season.
Great stay (overnight). Good air conditioning (quiet).
Staff were great, friendly and always smiling.
Small balcony off room, 2 double beds, refrigerator, small bathroom with a large shower (shower head could use a tightening or replacement - water spraying over)
Quiet location, close to board walk.
The staff was very friendly and helpful. The room was clean with a large shower and plenty of hot water. The only reason I didn’t give 5 stars is there was a musty smell in my room.
Kate
Stayed 4 nights in Jan 2025
10/10 Excellent
John
Traveled with family
Feb 3, 2025
Excellent budget hotel. Small number of rooms. Friendly staff. Clean, comfortable rooms. Short walk to north beach and restaurants.
The property has an excellent location. The staff was pleasant and helpful. The check in and check out process was easy. The only downside was the low water pressure. Otherwise, will probably stay again.
A wonderful little hotel in an excellent location near market, golf cart rental, numerous restaurants and a few blocks from the beach. The front rooms were noisy at night, but with ac, no problem. I definitely would stay there again.
BEWARE, hidden charges. Hotel manager tried to charge me extra for "local environmental fee" and when I disputed it stating I paid on hotels.com he said it was a separate charge. Extortion is what it is, when I agreed to pay it because I was tried and hot, attempted to use credit card and he said it would be DOUBLE the fee. Scam, should be removed from site. I would never stay here. Did I mention the scruffy dog that came out in the lobby to bark at us? What a joke of an operation. Stay far away!
A quiet, well maintained hotel. They are doing a great job with conservation on the tiny island. The internet worked well and the staff was very pleasant and attentive.
Gwen
Stayed 8 nights in Mar 2023
6/10 Okay
Dianilda
Traveled with partner
Mar 12, 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
Para una estadias rapida esta bien, no nos gusto que no tuvieramos nevera ni plancha.
Dianilda
Stayed 2 nights in Mar 2023
6/10 Okay
David
Traveled with partner
Mar 7, 2023
Liked: Staff & service
When the Isleno was first built it was wonderful. State of the art electrical system, modern style. All good. Now it needs a major cleaning. Things have become dingy. The towels should have been moved to the cleaning rag department a long time ago. The place could be sparkling and beautiful. It is not.
David
Stayed 1 night in Mar 2023
8/10 Good
Mathew
Feb 23, 2023
Liked: Staff & service
Disliked: Cleanliness
so so
We had tonget the front deskntpnsweep the floors as it was covered with hair. The mattress covers made sleeping awful all they did was make you sweat. Woke up several times soaked. Very disgusting
Great hotel....location perfect..near places to eat ,beach ,market...and just at the end of the busy area ..quiet at night....front desk and house keeping where great..room very big ..great TV..bathroom..very clean..i would stay here again..great hotel!!!!
Barry
Stayed 2 nights in Jan 2023
6/10 Okay
Danielle
May 2, 2022
Liked: Cleanliness
Disliked: Staff & service
I like the hotel it had a lot of amenities such as a tv and fridge I just couldn't sleep at night sometimes because there was a bar across the street and because of the noise also the room I had was mid hotel so you can hear the reception at all hours talking. I did enjoy the room though as its close to everything and centrally located.