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Hotel Bahia Chac Chi

Property class: 3

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Photo gallery for Hotel Bahia Chac Chi

A hotel room with a large bed, a red armchair, and a view of the ocean through sheer curtains.
A spacious lounge area with a stone wall, comfortable seating, a flat-screen TV, and large windows.
A modern bar area with a stone wall, wooden furniture, and large windows with curtains.
A woman working at a desk by a large window with a view of the sea and boats.
A modern indoor space with a staircase leading to a seating area, a kitchen in the background, and potted plants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Av. Rueda Medina Mz 8 Lt 12, Col. Centro, Isla Mujeres, QROO, 77500
  • Place, Miguel Hidalgo
    ‪3 min walk‬
  • Place, North Beach
    ‪8 min walk‬
  • Place, Isla Mujeres Cemetery
    ‪9 min walk‬

Room options

View all photos for Deluxe Room, 1 King Bed

A bedroom with a bed, a red lamp, a small table with a vase of flowers, and a red chair.

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A hotel room with a bed, a nightstand with a red lamp, and a tray with a newspaper, coffee cup, and saucer.

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

A hotel room with a bed, a TV mounted on the wall, a red chair, a small table, and a view of the ocean through a large window.

Deluxe Room, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Bay View

A hotel room with two beds, a desk with a computer, a TV, and a view of the sea.

Deluxe Double Room, 2 Double Beds, Bay View

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Isla Mujeres

Located in Centro - Supmza 001, Hotel Bahia Chac Chi is adjacent to Isla Mujeres Ferry Terminal and within a 10-minute walk of other popular attractions like North Beach. This 25-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Miguel Hidalgo - 3 min walk - 0.2 miles
  • Parador Fotográfico - 6 min walk - 0.4 miles
  • North Beach - 8 min walk - 0.5 miles
  • Faro de Punta Norte - 9 min walk - 0.5 miles
  • Isla Mujeres Cemetery - 9 min walk - 0.5 miles

Restaurants

  • ‪Luna Grill - ‬3 min walk
  • ‪Los Tacos De Humo - ‬4 min walk
  • ‪Tiny Gecko - ‬2 min walk
  • ‪M7 Beach - ‬4 min walk
  • ‪Mininos Cockteleria - ‬7 min walk

About this property

Hotel Bahia Chac Chi

At Hotel Bahia Chac Chi, guests have access to an outdoor pool, free WiFi in public areas, and meeting rooms. If you drive, take advantage of free parking. The front desk has multilingual staff that can help with luggage storage, securing valuables, and tours or tickets. Additional amenities include conference space, a terrace, and a banquet hall.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Balconies, minibars, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 15 to 18 for adults and USD 12 to 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Restaurante Bahia
  • Sport Bar El Rey

Things to do

  • Designer stores
  • Outdoor pool
  • Wine tasting room

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 1.86 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 18 for adults, and USD 12 to 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Masks are required at the property for guests without COVID-19 vaccination
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Bahia Chac Chi
Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel
Hotel Bahia Chac Chi Adults Only
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel Isla Mujeres

Frequently asked questions

Is free cancellation available at Hotel Bahia Chac Chi?

Hotel Bahia Chac Chi offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Bahia Chac Chi?

As of Nov 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Bahia Chac Chi on Dec 2, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Bahia Chac Chi?

This hotel is situated in Centro - Supmza 001 within a 10-minute walk of North Beach and Isla Mujeres Ferry Terminal. You'll also find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Punta Sur within a short drive.

Is parking available on site at Hotel Bahia Chac Chi?

Yes, uncovered self parking is offered for free at the hotel.

Does Hotel Bahia Chac Chi feature a casino at the property?

No, Hotel Bahia Chac Chi doesn't have a casino.

Will I find an indoor pool at Hotel Bahia Chac Chi?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Bahia Chac Chi?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and couples/private dining.

Are there hot tubs at Hotel Bahia Chac Chi?

No, there isn't a spa tub at this hotel.

Does Hotel Bahia Chac Chi have a restaurant that serves breakfast?

Yes, Hotel Bahia Chac Chi serves a cooked-to-order breakfast for a surcharge each morning at Sport Bar El Rey.

Will Hotel Bahia Chac Chi allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Bahia Chac Chi.

Are there connecting rooms at Hotel Bahia Chac Chi?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Bahia Chac Chi?

The closest major airport to Hotel Bahia Chac Chi is Cancun Intl. Airport (CUN), which is about 17 mi away.

Are there rooms with balconies that I can book at Hotel Bahia Chac Chi?

Yes, every guestroom at Hotel Bahia Chac Chi comes with a balcony and some offer bay and city views.

Hotel Bahia Chac Chi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 531 out of 1001 reviews
Rating 8 - Good. 328 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, all walking distance we loved it, we had a group of 30 and they did amazing to accommodate all of us
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

It was a great place great location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! I will definitely stay again
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect small Lil get away spot.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel in Isla Mujeres. Close to the ferry terminal, and a ten minute walk from Playa Norte and many great food options. My room was clean, well-maintained, and the staff were friendly and helpful. I appreciated that the hotel will let you borrow beach towels.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, nice and clean. Great view
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff stood out the most for me. Juan and Airan (Alex) were very helpful during my stay. The hotel is conveniently located steps away from the ferry port and walking distance to everything on the island.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really found that we enjoyed this hotel despite its affordability and modest decor. The staff was super friendly. The location was fantastic, only a 1 min walk from the ferry and centrally located within the central area in town with all the restaurants and shopping. We’d come back.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean. Bed was terrific. Staff was amazing.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view, nice room, only drawback is the mattress and pillows were very hard. That made it very difficult to get comfortable and so I had a very restless night, but otherwise the hotel is in a great location with a fabulous view of the bay and Cancún across the water.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and comfortable bed, walking distance to restaurants and bars, also to the beach
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean, staff was very friendly and helpful, overall great stay, would definitely stay there again
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Front staff Jonathan was SUPER helpful and made the stay so much better! Location and cleanliness was great! Highly recommend
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Friendly staff Always clean
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times and it’s now my “go-to” spot in Isla Mujeres. The staff has always been very friendly and welcoming, and the property in general (rooms, pool area, gym and other common areas are very well maintained). I have sent a few friends there and everyone was happy with their stay. And, you can’t beat the location and views! 😍 I had a last-minute change in plans during my last stay and they were very accommodating, went above and beyond! Highly recommend!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place to stay
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Perfect for the price point. Clean and very conveniently located.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from the ferry . Nice pool . Good location .
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The room was a little small and dated, but it was clean and quiet. Hotel was close to everything and good for a short stay
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. The staff is amazing, the rooms are clean and linen fresh. Centrally located and walking distance to everything, the ferry, beach, dining and shopping.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
It’s an old place, but the staff does a good job keeping it clean
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing spot! Happy to be there!
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
I stayed at this hotel in January too. It was better than this trip. It's not bad for the money, but they were having laundry issues. No hand towels, no wash clothes, 1 bath towel for 2 adults and sometimes no beach towels. The place was clean, but there was sand in the bed daily - They just made the bed, they didn't change the sheets. Location is good and staff is friendly. Over all, the experience was good for the money, but I will probably look at other arrangements on my next trip.
Stayed 7 nights in Jul 2026