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Hotel Bahia Chac Chi

3.0 star property

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Photo gallery for Hotel Bahia Chac Chi

Premium bedding, minibar, in-room safe, individually decorated
Business center
Balcony
Bar (on property)
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av. Rueda Medina Mz 8 Lt 12, Col. Centro, Isla Mujeres, QROO, 77500
  • Place, Isla Mujeres Ferry Terminal
    ‪2 min walk‬
  • Place, Miguel Hidalgo
    ‪3 min walk‬
  • Place, North Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪75 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(29 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(17 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Bay View

8.8 out of 10
Excellent
(14 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Bay View

Deluxe Double Room, 2 Double Beds, Bay View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room, 2 Double Beds, Bay View

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • 215 sq ft
  • Sleeps 2

Quadruple Room Standard

  • 215 sq ft
  • Sleeps 4

View all photos for Double Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Double Room Deluxe

  • Sleeps 2

View all photos for Quadruple Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Quadruple Room Deluxe

  • Sleeps 4

About the neighborhood

Isla Mujeres

Located in Centro - Supmza 001, Hotel Bahia Chac Chi is adjacent to Isla Mujeres Ferry Terminal and within a 10-minute walk of other popular attractions like North Beach. This 25-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Isla Mujeres Ferry Terminal - 2 min walk - 0.1 miles
  • Miguel Hidalgo - 3 min walk - 0.2 miles
  • beach - 6 min walk - 0.4 miles
  • North Beach - 8 min walk - 0.5 miles
  • Isla Mujeres Cemetery - 9 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive

Restaurants

  • ‪Luna Grill - ‬3 min walk
  • ‪MARINA BARTOLOMÉ - ‬1 min walk
  • ‪M7 Beach - ‬4 min walk
  • ‪Los Mariscos De Humo - ‬5 min walk
  • ‪Sonny's Pizza - ‬4 min walk

About this property

Hotel Bahia Chac Chi

At Hotel Bahia Chac Chi, guests have access to an outdoor pool, free WiFi in public areas, and meeting rooms. If you drive, take advantage of free parking. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and luggage storage. Additional amenities include conference space, a terrace, and a banquet hall.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Balconies, minibars, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 15 to 18 for adults and USD 12 to 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Restaurante Bahia
  • Sport Bar El Rey

Things to do

  • Designer stores
  • Outdoor pool
  • Wine tasting room

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 2.05 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 18 for adults, and USD 12 to 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Masks are required at the property for guests without COVID-19 vaccination
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Bahia Chac Chi
Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel
Hotel Bahia Chac Chi Adults Only
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel Isla Mujeres

Frequently asked questions

Is free cancellation available at Hotel Bahia Chac Chi?

Hotel Bahia Chac Chi offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Bahia Chac Chi?

As of Mar 18, 2026, prices found for a 1-night stay for 2 adults at Hotel Bahia Chac Chi on Apr 13, 2026 start from $111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Bahia Chac Chi?

This hotel is situated in Centro - Supmza 001 within a 10-minute walk of Isla Mujeres Ferry Terminal and North Beach. You'll also find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Garrafon Natural Reef Park less than a mile away.

Is parking available on site at Hotel Bahia Chac Chi?

Yes, uncovered self parking is offered for free at the hotel.

Does Hotel Bahia Chac Chi feature a casino at the property?

No, Hotel Bahia Chac Chi doesn't have a casino.

Will I find an indoor pool at Hotel Bahia Chac Chi?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Bahia Chac Chi?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and couples/private dining.

Are there hot tubs at Hotel Bahia Chac Chi?

No, there isn't a spa tub at this hotel.

Does Hotel Bahia Chac Chi have a restaurant that serves breakfast?

Yes, Hotel Bahia Chac Chi serves a cooked-to-order breakfast for a surcharge each morning at Sport Bar El Rey.

Will Hotel Bahia Chac Chi allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Bahia Chac Chi.

Are there connecting rooms at Hotel Bahia Chac Chi?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Bahia Chac Chi?

The closest major airport to Hotel Bahia Chac Chi is Cancun Intl. Airport (CUN), which is 21 mi away (112 minutes by car).

Are there rooms with balconies that I can book at Hotel Bahia Chac Chi?

Yes, every guestroom at Hotel Bahia Chac Chi comes with a balcony and some offer bay and city views.

Hotel Bahia Chac Chi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 524 out of 1000 reviews
Rating 8 - Good. 339 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

shelley, Spruce Grove

Traveled with group
Liked: Cleanliness, property conditions & facilities
The staff wasnt overly friendly compared to other Mexican hotels. The property and rooms are clean. The light sensors in the room are very annoying especially with 3 people. When one went to go out and get coffee while one in shower the lights we nt out once door was opened. Wouldnt stay there again. I believe Isla has better to offer for hotels.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Stayed 1 night in Dec 2025

10/10 Excellent

Laci

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went out of their way to be helpful, and it was in a convenient location with a nice pool.
Stayed 1 night in Nov 2025

10/10 Excellent

Cathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel 3 times already. Rooms are a good value. We decided to try the breakfast this time (early September) but was not open due to it being off season. The location is close to the ferry so no taxi needed. The hotel also secured our luggage until it was time to check in (we had an early arrival) so we were able to start our vacation without wasting time.
Stayed 6 nights in Sep 2025

10/10 Excellent

Katherine Ann

Liked: Cleanliness, amenities, property conditions & facilities
Clean nice rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Candice

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. The staff is amazing, the rooms are clean and linen fresh. Centrally located and walking distance to everything, the ferry, beach, dining and shopping.
Stayed 1 night in Nov 2025

10/10 Excellent

LaTonya

Liked: Cleanliness, amenities, property conditions & facilities
It is always a joy to stay at Bahia Chac Chi. The staff goes out of their way to ensure a pleasant experience, from checking in to checking out. They are warm, pleasant and always remember you. The rooms are always clean and the linen fresh. It’s centrally located and walking to distance to everything including the ferry.
Stayed 1 night in Nov 2025

10/10 Excellent

LaTonya

Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Stayed 4 nights in Nov 2025

10/10 Excellent

Andrea

Stayed 4 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel , awesome staff!!!!!!!
Stayed 1 night in Sep 2025

6/10 Okay

Jeffrey Guy

Stayed 6 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and safe place. nice area. the beach 10 minutes walking.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jackelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the main ports of many ferries, really close to North Beach and the small center so really useful as just a place to sleep
Stayed 3 nights in Aug 2025

8/10 Good

nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a good location. Price was good for what was offered. Staff was friendly, albeit some not good with English. We would stay again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Zachary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay within walking distance (~15min) to playa Norte. 1-2 minutes from Ferry terminal.
Stayed 1 night in Jul 2025

2/10 Terrible

Chayanne

Stayed 2 nights in Aug 2025

10/10 Excellent

Victor

Stayed 3 nights in Jul 2025

8/10 Good

Odorico Palacios

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 4 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The best part was the staff Jonathan e Isaac the best. I’ll be back with my whole family here for our next vacation. Thank you for the make us feel sooo comfortable, we really appreciated
Stayed 1 night in Jul 2025

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Yeni

Traveled with partner
Liked: Amenities
Excellent and clean place.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Stayed 1 night in Jul 2025

10/10 Excellent

Arnaldo

Stayed 4 nights in Jul 2025

8/10 Good

Casey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool location in the courtyard was nice and shaded, perfect for young kids. Playa Norte is within walking distance, but would recommend having a cart or using taxis if traveling with young kids.
Stayed 7 nights in Jun 2025

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