Hotel Bahia Chac Chi

3.0 star property
Bayside hotel with an outdoor pool and a restaurant

Choose dates to view prices

Photo gallery for Hotel Bahia Chac Chi

Enjoy ocean views from the large window in this inviting room, featuring a comfortable bed, a stylish armchair, and a dining table for two.
Enjoy a view of the marina from this room's large window, perfect for a workspace or office area.
Relax in this inviting living room with two sofas, a coffee table, and a TV, offering stunning views of the sea and boats.
Relax in our spacious lobby with a comfortable seating area, staircase, and lush greenery.
Enjoy breathtaking views of the sea from this balcony, featuring a comfortable chair and a small table.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
Av. Rueda Medina Mz 8 Lt 12, Col. Centro, Isla Mujeres, QROO, 77500
  • Isla Mujeres Ferry Terminal
    ‪2 min walk‬
  • North Beach
    ‪8 min walk‬
  • Dolphin Discovery
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪69 min drive‬

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Room options

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Bay View

8.8 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Double Beds, Bay View

8.0 out of 10
Very good
(8 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Double Room Deluxe

  • Sleeps 2
  • 1 Queen Bed

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

Quadruple Room Deluxe

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Isla Mujeres

Located in Centro - Supmza 001, Hotel Bahia Chac Chi is adjacent to Isla Mujeres Ferry Terminal and within a 10-minute walk of other popular attractions like North Beach. This 25-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Isla Mujeres Ferry Terminal - 2 min walk - 0.1 miles
  • Miguel Hidalgo - 3 min walk - 0.2 miles
  • North Beach - 8 min walk - 0.5 miles
  • Isla Mujeres Cemetery - 9 min walk - 0.5 miles
  • Dolphin Discovery - 6 min drive - 3.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive

Restaurants

  • ‪Picus - ‬3 min walk
  • ‪Muelle 7 - ‬4 min walk
  • ‪Mocambo Lancheros - ‬3 min walk
  • ‪luna Grill - ‬3 min walk
  • ‪Los Mariscos de Humo - ‬5 min walk

About this property

Hotel Bahia Chac Chi

Bayside hotel with an outdoor pool and a restaurant
At Hotel Bahia Chac Chi, guests have access to an outdoor pool, free WiFi in public areas, and meeting rooms. If you drive, take advantage of free parking. The front desk has multilingual staff that can help with securing valuables, luggage storage, and tours or tickets. Additional amenities include conference space, a terrace, and a banquet hall.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Balconies, minibars, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 15 to 18 for adults and USD 12 to 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Restaurante Bahia
  • Sport Bar El Rey

Things to do

  • Designer stores
  • Outdoor pool
  • Wine tasting room

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 18 for adults, and USD 12 to 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Masks are required at the property for guests without COVID-19 vaccination
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Bahia Chac Chi
Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel
Hotel Bahia Chac Chi Adults Only
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel Isla Mujeres

Frequently asked questions

Is free cancellation available at Hotel Bahia Chac Chi?

Hotel Bahia Chac Chi offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Bahia Chac Chi?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Hotel Bahia Chac Chi on Jul 21, 2025 start from $84.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Bahia Chac Chi?

This hotel is situated in Centro - Supmza 001 within a 10-minute walk of Isla Mujeres Ferry Terminal and North Beach. You'll also find Garrafon Natural Reef Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park less than a mile away.

Is there parking available at Hotel Bahia Chac Chi?

Yes, uncovered self parking is offered for free at the hotel.

Does Hotel Bahia Chac Chi feature a casino at the property?

No, Hotel Bahia Chac Chi doesn't have a casino.

Will I find an indoor pool at Hotel Bahia Chac Chi?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hotel Bahia Chac Chi?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hotel Bahia Chac Chi have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Bahia Chac Chi have a restaurant that serves breakfast?

Yes, Hotel Bahia Chac Chi serves a cooked-to-order breakfast for a surcharge each morning at Sport Bar El Rey.

Will Hotel Bahia Chac Chi allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Bahia Chac Chi.

Does Hotel Bahia Chac Chi have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Bahia Chac Chi?

The closest major airport to Hotel Bahia Chac Chi is Cancun Intl. Airport (CUN), which is 21 mi away (112 minutes by car).

Can I book a room with a balcony at Hotel Bahia Chac Chi?

Yes, every guestroom at Hotel Bahia Chac Chi comes with a balcony with some featuring bay or city views.

Hotel Bahia Chac Chi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 508 out of 1004 reviews
Rating 8 - Good. 361 out of 1004 reviews
Rating 6 - Okay. 95 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Melissa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
AC was not cold. Open air bathroom w/shower. Bar was not open or gift shop. Towels were limited. We were not told about breakfast when checking in. So I’m not even sure there was any. But will definitely not be back to stay here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a short walk to the ferry port and close to a bunch of shops and restaurants. The taqueria around the corner was awesome so is the coffee shop across the street. We will be back.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice quiet hotel. Staff was attentive and super chill. Would definitely stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Staff really helpful
Stayed 3 nights in Mar 2025

6/10 Okay

Gregory

Liked: Staff & service
Stayed 8 nights in Mar 2025

8/10 Good

Robert, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the view of the bay and the close walking distance to North Beach, restaurants and shopping.
Stayed 7 nights in Mar 2025

10/10 Excellent

LaTonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay here. The staff is amazing and make sure you have a great experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Joann

Traveled with partner
Liked: Amenities
Great stay! Hotel was walking distance to everything..
Stayed 6 nights in Mar 2025

10/10 Excellent

STEVEN

Traveled with family
Stayed 1 night in Mar 2025

10/10 Excellent

XIAO LI

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice location. A few minutes walk from the ferry dock and 15 minutes walk from the North Beach. Their staff is very friendly. They helped us to book the Dolphin Discovery in a discounted price and offered us beach towels when we were going to the beach.
Stayed 1 night in Mar 2025

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Great stay! Very clean, comfortable beds, super sweet staff.
Stayed 1 night in Mar 2025

8/10 Good

Liliana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We always come back
Stayed 1 night in Mar 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I returned to Isla Mujeres for the first time in 10 years and was so pleasantly surprised to find the island vibrant, lively and with so many things to do. I had a great feeling about Hotel Bahia Chac Chi and I was correct. It was lovely. The shower was everything after a long day of snorkeling. I loved having a balcony that looked out over the ocean. The pool was small but why use the pool when you have Playa Norte just a small walk away. The hotel staff were super helpful in both Spanish and English. I Would Highly Recomend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Denise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very helpful and friendly, particularly Jonathan (Johnny Cash). The room was clean and in an easily walkable area from the ferry and town shopping and restaurants. I would stay here again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelvis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and clean 👌
Stayed 3 nights in Mar 2025

10/10 Excellent

Bhavisha

Stayed 1 night in Feb 2025

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally a very enjoyable stay. Room was very comfortable and pleasant. Shower was great. Location was very convenient as it was so close to the ferry port
Stayed 14 nights in Feb 2025

8/10 Good

CHRISTOPHER

Liked: Staff & service
The water view rooms (from a previous stay) were much better than the interior room that we had (#106) and seemed to be more updated. The location is great and the staff were great
Stayed 3 nights in Feb 2025

6/10 Okay

Bridgette Anne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would be good to have coffee in lobby for guests in the morning. And more seats in lobby sitting area
Stayed 5 nights in Feb 2025

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff facilitated an easy check in. I picked this hotel because it was in easy walking distance from the ferry. The room was clean, bed Súper comfortable. The AC would have felt much better if the room had a ceiling fan to circulate the cool air. In the evenings the room was a bit on the warmer side. They have a place where you can fill your water bottle … huge because the weather is so warm it’s important to hydrate. Right next to is a place to rent golf carts .
Stayed 3 nights in Feb 2025

10/10 Excellent

Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely book again. This hotel is literally down the street from the ferry very convenient. Yes, it’s on a busy street but everything is within walking distance the beach, food, convenient stores. We found so many local food vendors within walking distance and the food was delicious which we enjoyed and awesome getting to know the local people so welcoming. The church is down the street and has morning vendors and evening ones too and there’s a small grocery store too. Our evening receptionist Jonathan was so great very welcoming enjoyed talking to him and getting tips about things to do around the island. The hotel is small which in my opinion I preferred not crazy busy we’ve done resorts which are ok but if you’re looking for something convenient and welcoming and really want to get to know the island and it’s people this place is a must. Definitely booking again!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Barbie

Stayed 1 night in Feb 2025

10/10 Excellent

Cortnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay and my favorite hotel on the island!
Stayed 5 nights in Feb 2025