See all properties

Fairmont Palliser

4.0 star property
Hotel with a full-service spa, steps from Calgary Tower

Choose dates to view prices

Photo gallery for Fairmont Palliser

Bar (on property)
Property preview
Lobby
Exterior
Heritage Suite, 1 Bedroom, City or Courtyard View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
133 9th Avenue SW, Calgary, AB, T2P 2M3
  • Place, Calgary Tower
    ‪2 min walk‬
  • Place, Stephen Avenue
    ‪2 min walk‬
  • Place, Calgary TELUS Convention Centre
    ‪3 min walk‬
  • Airport, Calgary, AB (YYC-Calgary Intl.)
    ‪15 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(27 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(67 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(27 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Double Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Non Smoking

  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Gold, Junior Suite, 1 King Bed, Non Smoking

Fairmont Gold, Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Fairmont Gold, Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Junior Suite, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Fairmont Gold, Junior Suite, 2 Queen Beds, Non Smoking

  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Fairmont Gold King)

Bar (on property)

Room, 1 King Bed, Non Smoking (Fairmont Gold King)

9.6 out of 10
Exceptional
(4 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Fairmont Gold)

Bar (on property)

Room, 1 Queen Bed, Non Smoking (Fairmont Gold)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Double Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Signature Double Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Signature Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room - 2 Queen beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Signature Room - 2 Queen beds

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Heritage Suite, 1 Bedroom, City or Courtyard View

Heritage Suite, 1 Bedroom, City or Courtyard View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Heritage Suite, 1 Bedroom, City or Courtyard View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Palliser Suite, 1 Bedroom, City or Courtyard View

Palliser Suite, 1 Bedroom, City or Courtyard View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Palliser Suite, 1 Bedroom, City or Courtyard View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom (City or Courtyard View)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Royal Suite, 1 Bedroom (City or Courtyard View)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Wild Rose Suite, 1 Bedroom, City or Courtyard View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Wild Rose Suite, 1 Bedroom, City or Courtyard View

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

You may also like

Ad
Breakfast, lunch, dinner served; local and international cuisine

Sheraton Suites Calgary Eau Claire

Downtown Calgary
  • Pool
  • Hot tub
  • Pet friendly
  • Waterslide
9.4 out of 10, Exceptional, 1,113 reviews
$129 nightly
The price is $141
Jan 9 - Jan 10
Total with taxes and fees
Sheraton Suites Calgary Eau Claire

About the neighborhood

Calgary

Located in Downtown Calgary, Fairmont Palliser is adjacent to Calgary Tower and within a 5-minute walk of other popular sights like Calgary TELUS Convention Centre. This 407-room hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Calgary Tower - 2 min walk - 0.1 miles
  • Stephen Avenue - 2 min walk - 0.1 miles
  • Calgary TELUS Convention Centre - 3 min walk - 0.2 miles
  • TD Square - 5 min walk - 0.3 miles
  • BMO Centre - 10 min walk - 0.5 miles

Getting around

  • 1st Street SW Station - 4 min walk
  • Calgary Heritage Station - 17 min drive
  • Calgary International Airport (YYC) - 19 min drive

Restaurants

  • ‪Bottlescrew Bill's Old English Pub - ‬2 min walk
  • ‪Sky 360 - ‬2 min walk
  • ‪Greta Barcade - ‬3 min walk
  • ‪Thai Tai Ultimate Sub n' Grill - ‬1 min walk
  • ‪The Bank & Baron Pub - ‬2 min walk

About this property

Fairmont Palliser

Hotel with a full-service spa, steps from Calgary Tower
At Fairmont Palliser, guests enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for CAD 65 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
42-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with WiFi and wired internet. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and free newspapers are also available. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

RNR Wellness has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Similar properties

Exterior
Hyatt Regency Calgary
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.4 out of 10, Exceptional, 1,144 reviews
$136 nightly
The price is $148
Jan 17 - Jan 18
Total with taxes and fees
Hyatt Regency Calgary

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 14.65 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 25 per night)
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: CAD 22 to 55 for adults and CAD 11 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hawthorn Dining Room

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Microwave on request
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center

Outdoors

  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1914
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access to this property’s Fitness center, Pool and Hot Tub is currently limited to allow social distancing and open 7 AM-9 PM. Reservations are required at check-in (subject to availability).

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 40 per pet, per night
  • 2 total (44 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 25 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately CAD 22 to 55 for adults, and CAD 11 to 20 for children
  • Fee for in-room wireless internet: CAD 14.65 per night (rates may vary)
  • Fee for in-room wired internet: CAD 14.65 per night (rates may vary)
  • Self parking fee: CAD 25 per night
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Pet fee: CAD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Palliser
Fairmont Palliser Calgary
Fairmont Palliser Hotel
Fairmont Palliser Hotel Calgary
Palliser Fairmont
Calgary Fairmont
Fairmont Calgary
Fairmont Hotel Calgary
Fairmont Hotel Palliser
The Fairmont Palliser Hotel Calgary
The Fairmont Palliser
Fairmont Palliser Hotel
Fairmont Palliser Calgary
Fairmont Palliser Hotel Calgary

Frequently asked questions

Is a free cancellation option available at Fairmont Palliser?

Fairmont Palliser provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Fairmont Palliser?

As of Jan 2, 2026, prices found for a 1-night stay for 2 adults at Fairmont Palliser on Jan 3, 2026 start from $145.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Fairmont Palliser?

This hotel is situated in Downtown Calgary within a short 2-minute walk of Calgary Tower and also 18 minutes on foot from Scotiabank Saddledome. You'll also find Stampede Park and Calgary Zoo within a short drive.

Will I be able to park at Fairmont Palliser?

Yes, valet parking is offered for CAD 65 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa at Fairmont Palliser?

RNR Wellness is the hotel's spa and services include deep-tissue massages, hot stone massages, couples treatments, and body wraps.

Does Fairmont Palliser include a casino?

No, Fairmont Palliser doesn't have a casino.

Will I find an indoor pool at Fairmont Palliser?

Yes, this hotel has an indoor pool along with a hot tub.

Is Fairmont Palliser a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as an indoor pool.

Are there hot tubs at Fairmont Palliser?

Yes, guests can enjoy a spa tub at this hotel.

Does Fairmont Palliser have a restaurant that serves breakfast?

Yes, Fairmont Palliser serves continental breakfast for a surcharge each morning at Hawthorn Dining Room.

Will Fairmont Palliser allow pets to stay for free?

Although they can't stay for free, pets are welcome at Fairmont Palliser for a fee of CAD 40 per pet, per night. The property also provides food and water bowls.

Does Fairmont Palliser have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Fairmont Palliser?

The closest major airport to Fairmont Palliser is Calgary International Airport (YYC), which is 11.9 mi away (19 minutes by car).

Are there rooms with balconies at Fairmont Palliser?

No, there aren't any guestrooms with balconies at Fairmont Palliser.

Does Fairmont Palliser have a wedding venue?

Take advantage of the wedding venue at Fairmont Palliser if you plan to say "I do" during your trip.

Fairmont Palliser Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 715 out of 1008 reviews
Rating 8 - Good. 132 out of 1008 reviews
Rating 6 - Okay. 87 out of 1008 reviews
Rating 4 - Poor. 41 out of 1008 reviews
Rating 2 - Terrible. 33 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mario, Sarasota

Stayed 3 nights in Oct 2025

10/10 Excellent

Winston

Stayed 1 night in Jul 2025

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet service was awesome. They were very helpful being that I am disabled and had a walker very hard to get into the spa because I had a walker, but I know how to work it. At one point, our room was so cold and the maid came and brought us a heater to heat up our room. She was so phenomenal. Also helped us learn how to work the coffee maker because there was no directions in the room as to how to use it. I was a little disappointed because I wanted to upgrade to the gold to where I could have access to the amenities there but my fault because I should’ve booked it earlier.
Stayed 1 night in Sep 2025

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and my husband and I really enjoyed the restaurant and lounge downstairs. However, we were unable to rent movies from our room and weren’t told that was because we decided to use our debit card at check in for damage deposit rather then a credit card. We would have GLADLY used our credit card but the front desk did not tell us there were restrictions if we used our debit. Overall, we really enjoyed our stay and will definitely come back but will make sure to use the credit card next time lol.
Stayed 2 nights in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Sara

Stayed 3 nights in Jul 2025

10/10 Excellent

Raymond

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Staff very helpful. Not a fan of their dining but good bar.
Stayed 3 nights in Jul 2025

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Dining in hotel is expensive, small cup of tea $7.00! Otherwise great room and hotel. Right next to the Calgary tower.
Stayed 1 night in Sep 2025

10/10 Excellent

Joe

Stayed 1 night in Sep 2025

10/10 Excellent

Dania

Stayed 3 nights in Sep 2025

10/10 Excellent

Rajashekar

Stayed 1 night in Aug 2025

10/10 Excellent

Joanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

fatane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,spa good customer service,
Stayed 3 nights in Sep 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Nabil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best property in Calgary, Staff have always been amazing!
Stayed 3 nights in Sep 2025

4/10 Poor

Nariman, Caledon

Traveled with family
Liked: Cleanliness, property conditions & facilities
We paid for Fairmount gold and we were given non-Fairmount gold without our knowledge. And this is not the first time they have done this to us at this hotel. They’ll check you in as Fairmont gold then they send you to the lower floors that are not Fairmont gold. And if you book with Expedia, they’ll always put you on the train track side. Will not stay at this property again after being cheated twice in a row.
Stayed 4 nights in Sep 2025

10/10 Excellent

kyounghun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a Fairmont Gold junior suite and everything was perfect, the staff make you feel like you are a VIP guest. From checking in to check out staff went out of their way to make your stay perfect.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ravikumar

Traveled with family
Liked: Cleanliness, staff & service
The facility completely failed to provide air conditioning, despite charging more than $2,700. Instead, they insisted that only a fan would be available, which led to severe suffocation and made the stay intolerable. This was by far one of the worst experiences of this trip. On the final day of my stay, the suffocating conditions triggered one of the worst migraines I’ve ever had.
Stayed 2 nights in Aug 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
It is showing it’s age in spaces like the bathroom and guest room but it was very clean snd the staff were excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
love it stay often
Stayed 2 nights in Aug 2025