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Recent guest reviews

From the moment we entered the lobby and announced who we were, the staff welcomed us with a warm welcome........ almost felt family like with such respect...... The services, prompt.. efficient...friendly, as if the task for you is the only thing they have to do today.. Not hurried or rude with a smile.... we all have been there. Clearly clean with a fresh polished look at all times Linens where soft, and did not have the bleachy smell. The location has easy access to their large parking lot. And in ten minutes you can be in any part of the city.. driving of course And the view of the mountains The pool and hot tub .... very clean. Ample towels comfortable sitting areas The only negative comment is the exercise equipment..... it isn’t the best.

Very clean and staff are great! Kids enjoyed the Pool, Hot tub and Water Slide. Breakfast was great. (Homemade) Waffle machine was a hit. Close to Costco, winners, timmys etc. Was in town for Okotoks Oilers hockey and rink was 5 mins away.

We were in the area for a sports tournament, so took the recommendation of previous participants and they didn't lead us astray. We had a King with a pullout and our room was clean and comfortable. Did hear a couple of dog barks, as the hotel is evidently pet friendly, but nothing too bad. Breakfast was good, pool was good, staff was friendly. Would stay here again on our next visit

Love the Best Western group. Always stay there when ever it is available. Service professional and pleasant. Breakfast very nice. Beds very comfortable. Only down side, can hear people talking in gall way, doors not noise proof.

Hotel rooms could REALLY need some work. Rust in corner of showers, now grouting around toilets, grout in bathroom stained and dirty, Microwaves ! Not fastened to anything so be careful opening doors. The whole thing may come out. The revolving plate wasn't fixed to anything so it just wobbled around and the answer was... it broke and they couldn't get one to fit. OK!!! I was there 10 days so it was very expensive ordering meals, eating out, because microwaving was an adventure to say the least. No power level on microwave why?Answer: Because they have all been disabled. OK The only things I can say positive about this place was Autumn the Housekeeper, a kindhearted, helpful, sweet angel. Give her more hours and KEEP HER. I couldn't get my wifi hooked up with the password given at the front desk so called the hotel tech. He couldn't manage it because " it's an Apple" Later I tried the password with no caps and one work and it worked. Great wife reception . They did bring me breakfast three of ten days so that was great service but Ron on Front desk didn''t bother to call back even. Later he just said " we don't normally do that."

Right by grocery, gas,everything you need. Booked by phone with a real person at the desk with lots of patience. Good breakfast with a smiling staff. Could use a little more fruit but it was all tasty .

I can't say enough how much we enjoyed our recent stay while attending a family wedding in Okotoks. Everyone was very professional and friendly right from the minute we checked in through to the day we checked out. The good old fashioned prairie hospitality was front and center. The rooms were well appointed and clean and quiet. The breakfast was also very busy for a reason. Great food and they made sure you never ran out of anything. Always smiling and willing to assist with anything you may require. A very well run hotel. I highly recommend this hotel to anyone traveling in the Okotoks area.

We have stayed here several times. It is conveniently located. Our business is in the south end of Calgary and it’s quick and easy to get where we need to go. Costco is right next door so that’s handy and there are decent restaurants not too far away. Whenever I have had an issue they addressed it right away.

Loved, loved, loved our stay at the Best Western Plus. The hotel team went out of their way to make our stay so enjoyable. Super nice and clean hotel and room. Hot breakfast everyday! THANK YOU for an awesome experience Best Western Plus!!

This was the hotel that our son and daughter-in-law chose as lodging for their wedding guests. If there are any downfalls whatsoever, those are quickly forgotten, as the staff is exceptional. When a hotel employee asks you the day after the wedding "well Mom & dad, did you get your son married off"...that pretty much says it all...they are very attentive. No room complaints, no pool room complaints, no continental breakfast complaints (other than 4-place seating limitations), no location and amenity proximity complaints...this lodging is very adequate...

100 Southbank Road Okotoks AB

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Best Western Plus Okotoks Inn & Suites places you 23.8 mi (38.3 km) from Heritage Park Historical Village. This 82-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Start your day off right with a free full breakfast.


Rooms

All 82 rooms feature refrigerators, coffee makers, and ironing boards. Guests can expect free WiFi and 39-inch LED TVs with cable channels. Bathrooms have hair dryers and free toiletries. Rooms also include desks.


Property features

Guests of Best Western Plus Okotoks Inn & Suites have access to an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Suite, 2 Bedrooms, Non Smoking

Twin 2 | Sleeps 6

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

92.0% of guests recommend this hotel

Total of 377 reviews

Best Western Plus Okotoks Inn & Suites

100 Southbank Road, Okotoks, AB T1S0L3
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