When I arrived, there was nobody at the the check-in counter. I waited for a full hour before I called the owner. The owner mentioned that the reservation was never confirmed, although I paid and had a confirmation number. Eventually, he mentioned that the hotel was overbooked and he couldn’t do anything to me even thought I messaged the hotel on WhatsApp three days prior to arriving to make sure everything was good. After a long argument he called another hotel that was next door and they took me in. I still had to pay the other hotel and apparently that happens often, at least according to the other hotel. The hotel never followed up with me or even apologized, which shows the obvious lack of care towards their customers.
Located in Al Haram, Comfort Pyramids inn is next to popular attractions like Giza Pyramid Complex and Giza Plateau. This 11-room, 3-star bed & breakfast has free breakfast, free in-room WiFi, and free self parking. It's connected to the convention center in central Giza and also close to Great Sphinx of Giza and Pyramid of Khufu.
Free local cuisine breakfast is included with your stay and awaits you each morning from 8:00 AM to noon. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.
42-inch LCD TVs come with satellite channels and first-run movies, and guests can stay connected with free WiFi. Select Comfort beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Patios, dining areas, and sitting areas are other standard amenities.
Guests of Comfort Pyramids inn enjoy free WiFi in public areas, coffee in a common area, and free newspapers. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 20 per vehicle one-way. The front desk is staffed 24/7 to help with luggage storage, access to locker space, and concierge services. Additional amenities include laundry facilities, a TV in a common area, and a gift shop.
When I arrived, there was nobody at the the check-in counter. I waited for a full hour before I called the owner. The owner mentioned that the reservation was never confirmed, although I paid and had a confirmation number. Eventually, he mentioned that the hotel was overbooked and he couldn’t do anything to me even thought I messaged the hotel on WhatsApp three days prior to arriving to make sure everything was good. After a long argument he called another hotel that was next door and they took me in. I still had to pay the other hotel and apparently that happens often, at least according to the other hotel. The hotel never followed up with me or even apologized, which shows the obvious lack of care towards their customers.
