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Paradise Palms Resort

Property class: 3.5

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Photo gallery for Paradise Palms Resort

Pool
Exterior
Lobby
Lobby
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Restaurant
  • Gym
  • Parking available
  • Business services
  • Bar

Explore the area

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Paradise Palms Dr, Kewarra Beach QLD, Cairns, QLD, 4879
  • Place, Paradise Palms Country Club
    ‪2 min walk‬
  • Place, Kuranda National Park
    ‪1 min drive‬
  • Place, Cairns Esplanade
    ‪19 min drive‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪22 min drive‬

Room options

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About the neighborhood

Cairns

Located in Kewarra Beach, Paradise Palms Resort is within a 5-minute walk of sights such as Wet Tropics of Queensland and Kuranda National Park. This 73-room, 3.5-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a gym.

What's nearby

  • Paradise Palms Country Club - 2 min walk - 0.1 miles
  • Kuranda National Park - 1 min drive - 0.3 miles
  • Palm Cove Beach - 4 min drive - 2.0 miles
  • Kewarra Beach - 4 min drive - 1.8 miles
  • Cairns Esplanade - 19 min drive - 14.1 miles

Getting around

  • Redlynch Station - 14 min drive
  • Cairns Intl. Airport (CNS) - 20 min drive

Restaurants

  • ‪Nu Nu Restaurant - ‬6 min drive
  • ‪Palm Cove Tavern - ‬6 min drive
  • ‪Kuranda Hotel - ‬26 min drive
  • ‪The Bluewater Tavern - ‬7 min drive
  • ‪Burger Inn - ‬6 min drive

About this property

Paradise Palms Resort

Paradise Palms Resort features 2 outdoor pools, a children's pool, and a gym. You can take advantage of onsite parking for a fee, along with an airport shuttle (available 24 hours) for AUD 25 per person one way. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this family-friendly hotel include WiFi in public areas, meeting rooms, and conference space.
Flat-screen TVs come with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include balconies, refrigerators, and coffee makers. Housekeeping is not available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free RV/bus/truck parking on site
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Golf
  • Gym
  • Mini golf
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 3:00 PM)
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during June, July, and August:
  • One of the swimming pools
  • Bar/Lounge
  • Dining venue(s)
  • Meeting facilities

Access methods

Staffed front desk, key retrieval

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for AUD 10 per day

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: AUD 25 per person (one way)
  • Airport shuttle fee per child: AUD 18.00 (one-way), (from 3 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
  • Check-in: 2:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Paradise Palms Country Club
Paradise Palms Country Club Kewarra Beach
Paradise Palms Resort & Country Club
Paradise Palms Resort & Country Club Kewarra Beach
Paradise Palms Hotel Country
Paradise Palms Resort & Country Club Hotel Kewarra Beach
Paradise Palms Resort And Country Club
Paradise Palms Apartment Kewarra Beach
Paradise Palms Kewarra Beach
Paradise Palms Resort Country Club
Paradise Palms
Paradise Palms Resort Hotel
Paradise Palms Resort Cairns
Paradise Palms Resort Hotel Cairns

Frequently asked questions

What's there to do close to Paradise Palms Resort?

This hotel is situated in Kewarra Beach within a 10-minute walk of Wet Tropics of Queensland and Kuranda National Park. You'll also find Palm Cove Beach and Clifton Beach within a short drive.

Is parking available on site at Paradise Palms Resort?

Yes, parking is available for a surcharge. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Paradise Palms Resort include a casino on the premises?

No, Paradise Palms Resort doesn't have a casino.

Is there an indoor pool at Paradise Palms Resort?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Paradise Palms Resort?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub as well as 2 outdoor pools and a restaurant.

Does Paradise Palms Resort have a hot tub?

No, this hotel doesn't have a spa tub.

Does Paradise Palms Resort have a restaurant that serves breakfast?

No, Paradise Palms Resort doesn't have a restaurant that serves breakfast.

Does Paradise Palms Resort allow pets to stay free of charge?

No, pets aren't allowed at Paradise Palms Resort though service animals are welcome.

Does Paradise Palms Resort have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Paradise Palms Resort?

The closest major airport to Paradise Palms Resort is Cairns Intl. Airport (CNS), which is 13.1 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Paradise Palms Resort?

Yes, every guestroom at Paradise Palms Resort comes with a balcony.

Does Paradise Palms Resort offer wedding services?

There are wedding services available at Paradise Palms Resort if that's in your vacation plans.

Paradise Palms Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 276 out of 468 reviews
Rating 8 - Good. 146 out of 468 reviews
Rating 6 - Okay. 31 out of 468 reviews
Rating 4 - Poor. 12 out of 468 reviews
Rating 2 - Terrible. 3 out of 468 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
When I arrived there was no key for my room. I had to call the manager who came to reception. She was sure I hadn't booked in even after I showed her my booking confirmation. She was under the impression I had made a mistake. At some point she must have found my booking email because she eventually gave me my key but I received no apologies for the mix up or inconvenience.
Stayed 1 night in Aug 2020
Verified review

6/10 Okay

Liked: Property conditions & facilities
We stayed here as a family of 5 over the new year period. Despite the car park being full (so I’m assuming lots of guests) the restaurant was closed for dinner most nights. The place feels a little understaffed. The reception desk was constantly unattended and the paths and pool need a good clean. That said, the kids loved the pool and playground and the apartment was nice and spacious.
Stayed 5 nights in Dec 2019
Verified review

8/10 Good

Liked: Staff & service, amenities
Customer service was efficient and excellent especially from Tom. The cleaning was more of changing linens and not floor cleaning and dusting. Main golf course wasn't useable, the big swimming pool was not in working condition either...
Stayed 7 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've stayed here a few times and have found that it's a really great place. Everything from the pool and children's play areas and restaurant to the accommodation are all well maintained. We will definitely be back.
Stayed 8 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smuk og fantastisk beliggenhed, dejlige værelser og sødt personale. Vi boede her i 9 dage og det var et perfekt udgangspunkt til at snorkle, udflugter i regnskoven, til de smukke omkringliggende strande og Cairns. Nemt at komme til og dejligt fredeligt mist i regnskoven. Aldrig har boet så smukt et sted. Tak paradise Palms palms for et dejligt ophold
Stayed 9 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The property is spacious, great location and well maintained gardens with good staff. The apartment was great size and good facilities the only negative was some marks on wall and bottom of door particularly in bathroom needed to be replaced.
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large and very quiet with all the facilities need for a homely stay. The gardens and pool area are a delight to see. The undercover parking is very convenient as one can park near to ones room. All the staff very friendly and helpful. The only weak point was the breakfast, the same thing everyday and very plain breakfast at that. We were told when we arrived at the airport that Cairns was not known for its food and the breakfast here was no exception.
Stayed 5 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room and beautiful grounds

The hotel grounds were very nice and the rooms were quite spacious. The hotel was very quiet and it almost felt like we were the only ones there.
Stayed 4 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise!

Just a quick stop but it was nice! Pool, restaurant and helpful staffs.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise Palms Great Family Facilities

Loved the golf course and the facilities were good
Stayed 2 nights in Jan 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
They neglected to mention that the restaurant and bar were not open Sunday to Wednesday so had to drive a distance for food, no ice or cold water in fridge and no drinks, no remote for TV so could not watch anything, lower row of tiles in shower had not been cleaned for a long time, fresh plaster repair to hole in wall and powder still had not been vacuumed off carpet...heard every step made be person in room above, reception not around at 6.50pm and actually closed after 7pm, and the 'king bed was 2 singles pushed together....has gone downhill since I last stayed 5 years ago.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Awesome! Stayed 2 nights and found it to be clean, quite and a central location but you’ll need a hire car.
Stayed 2 nights in Jan 2019
Verified review

4/10 Poor

Liked: Property conditions & facilities
No wifi? stayed for 4 nights and cleaning had extra charges, breakfast was charged. despite paying $$$ for it
Stayed 4 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and relax. Nice clean rooms and brilliant pool for the kids to swim in.
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick check in, staff were very friendly and welcoming.
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

All good

It was good but one of the toilet sinks was blocked, the washing machine leaked so needed to turn it off after use and the aircon in the bedroom only kinda worked and made squeaking noises. Service was good and the site was pleasant.
Stayed 2 nights in Nov 2018
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
No wifi in rooms. No one at front desk early or late.
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay. Clean and friendly. Grounds and ammenities are great. Would love to come again.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Happy stay

Very nice and close to the golf ⛳ course. Would go back. Wasn't there long enough to enjoy the the swimming pool. Not far from the town. The meals were great.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and clean

Friendly staff. Clean facilities and great facilities. Great location
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Was great great staff very friendly good food too
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

hotellvärldens Ryanair

Väldigt mysig och vacker miljö runtomrking. Perfekt för långa promenader och avkoppling. hyrbil rekommenderas. Sängarna var hårda. Städning obefintlig. Under 2 veckors boende här kom städaren in 2 gånger och bytte handdukar och bäddade sängen. Vi frågade i receptionen och fick som svar att man får betala extra om man vill ha städning dagligen och att det inte är vanligt utan är en europeisk grej. Nej, städning är vanlig i Australien också men tydligen inte här. Handdukar, toapapper och tvål, fick man gå till receptionen för att be om att få nya. Efter att ha frågat 2 gånger får man höra att vi inte kommer få fler gånger. Har dom tänkt att man ska tvätta handdukar själv och köpa tvål själv? Om du har tänkt bada i deras pooler, tänk på att ha med dig en egen handduk. Har du inte det får du låna från hotellet men det kostar också pengar. Wifi har dom inte i rummen utan endast receptionen, som stänger kl 21.00. Kommer du hem sent efter middagen så får du vänta med att surfa till dagen efter. Wifi finns efter stängning i ett rum precis vid receptionen (om du vill stå då det endast finns 2 stolar och en minisoffa) som lär vara upptagna.dock är anslutningen dålig här. Personalens service var urusel. Dom informerar inte vid incheckning och vad som gäller. Och när du ska ner för att ex fråga om ny tvål var beredd på att vänta i 20 min då dom prioriterar privata samtal. Om du går in med inställning att det är en lägenhet och inte hotell så lär du inte bli besviken.
Stayed 13 nights in Jul 2018
Verified review

8/10 Good

Liked: Room comfort

Spacious for family of 4

Pretty good overall starting to get worn in areas toilet roll holder falling off toilet leaking towels getting old sliding door to balcony mental bit at bottom can catch toes scrap skin off. Appliances were good quality in kitchen & bonus having washing machine & dryer would be good to have few more condiments salt pepper handy towels glad wrap or more containers with lids to store left over food. It was a great location for our family & time & I would go back priced well also you do need a car though.
Stayed 4 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
キッチンの設備が素晴らしく、調味料を持って行き自炊すれば良かったと思う。部屋は広くて素晴らしいが、ベッド２台頼んでいたのがシングルベッドのめちゃ狭いベッドであったのが残念。クイーンベッド２台であれば、最高点でした。ゴルフ４連チャンでしたが、難しいコースで面白い。次回も行くこと決定！
Stayed 4 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice resort

We enjoyed an excellent couple of days at Paradise Palms. The room was spacious, well appointed, modern, and very clean and tidy. It had almost everything we could have wanted, including a full kitchen and a balcony. The only negative aspects were the bed, which was two singles joined together rather than a proper king-sized bed, and the lack of Wi-Fi, although it sounds like that will be an option in the future. Being so close to an excellent bar and restaurant, as well as mini-golf and various other activities, was a real bonus.
Stayed 2 nights in Jul 2018