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Southern Cross Atrium Apartments

4.0 star property
Aparthotel with 3 outdoor pools, near Cairns Esplanade

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Photo gallery for Southern Cross Atrium Apartments

3 outdoor pools, sun loungers
Exterior
Flat-screen TV
In-room safe, iron/ironing board, free WiFi, bed sheets
Deluxe Room One Bedroom. Pool View - Non Serviced | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym

Explore the area

View in a map
3-11 Water Street, Cairns, QLD, 04870
  • Place, Cairns Central Shopping Centre
    ‪1 min walk‬
  • Place, Cairns Esplanade
    ‪10 min walk‬
  • Place, Cairns Night Markets
    ‪10 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Studio - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Studio - Non Serviced

  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Pool view - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Pool view - Non Serviced

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Bedroom - Non Serviced

  • 462 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room One Bedroom - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room One Bedroom - Non Serviced

  • 559 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room One Bedroom. Pool View - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room One Bedroom. Pool View - Non Serviced

  • 559 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 2 Bedrooms - Non Serviced

  • 936 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room Two Bedroom. - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room Two Bedroom. - Non Serviced

  • 979 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Studio Apartment with Pool View

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Apartment with Pool View

  • Sleeps 2

View all photos for Deluxe One-Bedroom Apartment with Pool View

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe One-Bedroom Apartment with Pool View

  • Sleeps 3

View all photos for Studio Apartment

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Apartment

  • Sleeps 2

View all photos for Deluxe One Bedroom Apartment

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe One Bedroom Apartment

  • Sleeps 3

About the neighborhood

Cairns

Located in Cairns Central Business District, Southern Cross Atrium Apartments is adjacent to Cairns Central Shopping Centre and within a 10-minute stroll of Cairns Performing Arts Centre. This 160-room, 4-star aparthotel welcomes guests with 3 outdoor pools and conveniences like free in-room WiFi and free self parking.
View more Aparthotels in CairnsOpens in a new window

What's nearby

  • Cairns Central Shopping Centre - 1 min walk - 0.1 miles
  • Cairns Performing Arts Centre - 5 min walk - 0.3 miles
  • Cairns Esplanade - 10 min walk - 0.6 miles
  • Cairns Night Markets - 10 min walk - 0.6 miles
  • Esplanade Lagoon - 13 min walk - 0.7 miles

Getting around

  • Cairns Station - 5 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪T2 Tea - ‬6 min walk
  • ‪Gong Cha - ‬6 min walk
  • ‪The Grand Hotel - ‬4 min walk
  • ‪KFC - ‬6 min walk

About this property

Southern Cross Atrium Apartments

Aparthotel with 3 outdoor pools, near Cairns Esplanade
Guests staying at Southern Cross Atrium Apartments enjoy access to 3 outdoor pools, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. A multilingual staff is on hand to assist with tours/tickets and luggage storage. Additional amenities include laundry facilities, barbecue grills, and a gift shop.
Each apartment is air-conditioned and has an array of amenities, including a balcony or patio, a microwave, and a stovetop. Guests can enjoy a flat-screen TV and stay connected with free WiFi. Other standard amenities include a coffee maker, a rice cooker, and free local calls. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

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Property amenities

Pool/Spa

  • 3 outdoor pools
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 2-device limit

Parking and transportation

  • Car rental
  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Rice cooker
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Laundry facilities
  • Laundry service

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Free local calls
  • Gift shop/newsstand
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 12 buildings
  • 160 units
  • 3 floors
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 6:00 PM) and Saturday - Sunday (7:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: AUD 300 per week

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair.
  • This property accepts major credit cards. Cash is not accepted.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Free in-room WiFi has a 2-device limit.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southern Cross Apartments
Southern Cross Atrium
Southern Cross Atrium Apartments
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Cairns
Southern Cross Atrium Apartments Hotel Cairns
Southern Cross Atrium Apartments Apartment Cairns
Southern Cross Atrium Apartments Apartment
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Apartments Aparthotel
Southern Cross Atrium Apartments Aparthotel Cairns

Frequently asked questions

Is a free cancellation option available at Southern Cross Atrium Apartments?

Southern Cross Atrium Apartments offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What can I see close to Southern Cross Atrium Apartments?

This aparthotel is situated in Cairns Central Business District, just steps from Cairns Central Shopping Centre, and within a 10-minute walk of Cairns Performing Arts Centre and Cairns Night Markets. You'll also find Cairns Esplanade and Esplanade Lagoon less than a mile away.

Is there parking available at this aparthotel?

Yes, covered self parking is offered for free at the aparthotel.

Does Southern Cross Atrium Apartments have a casino?

No, Southern Cross Atrium Apartments doesn't have a casino.

Is there an indoor pool at Southern Cross Atrium Apartments?

No, this aparthotel doesn't have an indoor pool; however, there are 3 outdoor pools.

What amenities will couples enjoy at Southern Cross Atrium Apartments?

Couples staying at this aparthotel will appreciate amenities like 3 outdoor pools plus some apartments include kitchens and pool views.

Are there hot tubs at Southern Cross Atrium Apartments?

No, there isn't a spa tub at this aparthotel.

Does Southern Cross Atrium Apartments have a restaurant with a breakfast menu?

No, Southern Cross Atrium Apartments doesn't have a restaurant that serves breakfast.

Does Southern Cross Atrium Apartments allow pets to stay for free?

No, pets aren't allowed at Southern Cross Atrium Apartments.

Are there connecting rooms at this aparthotel?

Yes, there are connecting guestrooms at this aparthotel book for your group event or vacation.

How close is the airport from Southern Cross Atrium Apartments?

The closest major airport to Southern Cross Atrium Apartments is Cairns Intl. Airport (CNS), which is 4 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Southern Cross Atrium Apartments?

Yes, every apartment at Southern Cross Atrium Apartments comes with a balcony with some featuring pool views.

Southern Cross Atrium Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 678 out of 1611 reviews
Rating 8 - Good. 681 out of 1611 reviews
Rating 6 - Okay. 177 out of 1611 reviews
Rating 4 - Poor. 49 out of 1611 reviews
Rating 2 - Terrible. 26 out of 1611 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantasic stay here, full kitchen, washing machine, dryer, 3 amazing pools to pick from. Very peaceful and quiet. Short walk to restaurants and cafes. Definitely great value
Stayed 7 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Clean room, good location, great pool.
Stayed 7 nights in Oct 2025

8/10 Good

Erin, Surf Beach

Stayed 8 nights in Oct 2025

6/10 Okay

Laura J

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
This property is nice however parking can be an issue, the Bed’s are not the best. Needs sharper knifes for cooking.
Stayed 7 nights in Oct 2025

10/10 Excellent

Bradley

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was perfect for us as we needed 2 connecting rooms. Property Manager was great as he was always there to help ordering a Cab when Ubers cancelled trips. Kids loved the option of 3 pools. Great aircon and fans in rooms. Would definatley stay again.
Stayed 5 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, room comfort
I loved staying here. Very close to everything, even a mall next door with grocery stores. Easy walk to the esplanade. Except for nighttime hours there was always someone available to assist....sometimes even before I asked. They fixed a power problem immediatly and quickly arranged a cab for the airport.
Stayed 9 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Lovely place
Stayed 7 nights in Sep 2025

10/10 Excellent

Kerry

Liked: Cleanliness, room comfort

Very happy overall

I did love it here. The room was very comfortable, clean and with great view of the pool. This hotel is situated in a great part of the city, very close to the shops and transport. Two things that I found not ideal was 1: the position of the smoking section. It is situated on the walking path. 2: exiting the pool and spa I found quite difficult and I am able bodied. There needs to be extra not so high steps and bars to grip as exiting the pool and spa.
Nice to sit on the balcony overlooking this.
Stayed 5 nights in Oct 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, property conditions & facilities
It was a lot minute booking for me as I hag a problem with my original hotel stay. This worked out well and it was clean and most convenient. Not may restaurants near by especially for dinner otherwise it worked out well for me.
Stayed 3 nights in Oct 2025

8/10 Good

Saichaitanya

Liked: Cleanliness, amenities, property conditions & facilities
Good one but not 4 star standards
Stayed 4 nights in Oct 2025

10/10 Excellent

Antonio Dominico

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apratmants have everything you need, The staff go beyond so friendly, helpful and real good knowledge of the area and things to do. Its well located walking distance to the local shopping mall for and bit an peices. Walking distance to alot of the local attractions. Rustys markets and night markets good place to try so many differnt foods from around the world. Highly Recomended
Stayed 4 nights in Sep 2025

6/10 Okay

Svetlana

Traveled with family
Disliked: Cleanliness
We liked: pleasant receptionist and very helpful night manager Scotty. Location was okay, close to Shopping center, first floor, 15 minutes' walk to marina, We enjoyed fresh towels and bed cloth. We didn't like: The Day time manager that has shown absolutely Zero empathy, when on the very rainy day we asked for a late check out for my 91y.o. mother, so she could just rest in bed for 3-4 hours before our way to airport..It was very stressful conversation, I was in tears, and, at the end, we paid $60 for late check out. We found that man as being greedy and inconsiderate. Also, the shower didn't work, it was almost impossible to get warm water, it was cold or hot only. And, the cleaning in the middle of our 7 night's stay wasn't done properly, they just changed beds and placed a new bin liner inside the empty bin. The floor wasn't mopped. We won't recommend this place.
Stayed 6 nights in Sep 2025

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
We have stayed here twice now and the facilities are very good.
Stayed 6 nights in Aug 2025

8/10 Good

Lorne

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pools were great 👍
Stayed 8 nights in Sep 2025

10/10 Excellent

Erin

Liked: Cleanliness, property conditions & facilities
This was a great place to stay
Stayed 9 nights in Aug 2025

6/10 Okay

John

Liked: Cleanliness
frig very noisy had to be replaced, toilet leaking water, heated pool did not work and was not going to be fixed.
Stayed 8 nights in Sep 2025

10/10 Excellent

Difei

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

sharyn

Liked: Cleanliness, amenities, property conditions & facilities
We were very happy there.Everything was close.If we go there again we will request the bottom floor as going up and down the stairs was a lot but not your fault. Thankyou
Stayed 8 nights in Aug 2025

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We chose a 1 bedroom deluxe apartment & it was compact but very clean & good self contained apartment with everything we needed. Big kitchen with large fridge, but no indoor eating table. Retiled new shower, washing machine, dryer in bathroom (timer wasn’t working & only hot cycle worked), comfortable queen size bed. Outdoor patio leading into nice pool area with good size dining table. It’s very close to Cairns Central Shopping Centre It is a dark apartment so have to have lights on. It isn’t sound proof so outside noises can be heard as well as some noises in other apartments & door between bathroom & bedroom is bifold so noises can be heard. It’s quite noisy in mornings with comings & going’s but generally quiet other times & security gates close at. 9.30 pm so quieter at night. The pools/spa were not heated The Kuranda rail line runs at back & it is near a main road
Stayed 5 nights in Aug 2025

10/10 Excellent

Javier

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Scott

Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Just a great place to stay
Stayed 4 nights in Aug 2025

8/10 Good

Jasmine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Complaint would be the wireless internet and the streaming device on the TV in our room was constantly dropping out and the internet was terrrible. Only other issue I was on crutches and we were placed on the top floor and there are no lifts this meant that we could not go out as planned due to this issue. The apartment was nice clean and well maintained just the above let it down.
Stayed 5 nights in Aug 2025

6/10 Okay

Debra

Traveled with family
Disliked: Amenities
We did not know there was no elevator for the apartment. We had a lot of luggage and I just had a knee replacement so the stairs were an inconvenience. The apartment was very muggy even with the a/c on. It was conveniently located for what we needed.
Stayed 3 nights in Aug 2025

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