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Southern Cross Atrium Apartments

4.0 star property
Aparthotel with 3 outdoor swimming pools, near Cairns Esplanade

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Photo gallery for Southern Cross Atrium Apartments

3 outdoor pools, sun loungers
Exterior
In-room safe, iron/ironing board, free WiFi, bed sheets
Flat-screen TV
Deluxe Room One Bedroom. Pool View - Non Serviced | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Barbecue grill
  • Parking included
  • Laundry
  • Outdoor Space

Explore the area

View in a map
3-11 Water Street, Cairns, QLD, 04870
  • Place, Cairns Central Shopping Centre
    ‪1 min walk‬
  • Place, Cairns Esplanade
    ‪10 min walk‬
  • Place, Cairns Night Markets
    ‪10 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Studio - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Studio - Non Serviced

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Pool view - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Pool view - Non Serviced

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Bedroom - Non Serviced

  • 462 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room One Bedroom - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room One Bedroom - Non Serviced

  • 559 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room One Bedroom. Pool View - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room One Bedroom. Pool View - Non Serviced

  • 559 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 2 Bedrooms - Non Serviced

  • 936 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room Two Bedroom. - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room Two Bedroom. - Non Serviced

  • 979 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Studio Apartment with Pool View

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Apartment with Pool View

  • Sleeps 2

View all photos for Deluxe One-Bedroom Apartment with Pool View

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe One-Bedroom Apartment with Pool View

  • Sleeps 3

View all photos for Studio Apartment

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Apartment

  • Sleeps 2

View all photos for Deluxe One Bedroom Apartment

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe One Bedroom Apartment

  • Sleeps 3

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About the neighborhood

Cairns

Located in Cairns Central Business District, Southern Cross Atrium Apartments is adjacent to Cairns Central Shopping Centre and within a 10-minute stroll of Cairns Performing Arts Centre. This 160-room, 4-star aparthotel welcomes guests with 3 outdoor pools and conveniences like free in-room WiFi and free self parking.
View more Aparthotels in CairnsOpens in a new window

What's nearby

  • Cairns Central Shopping Centre - 1 min walk - 0.1 miles
  • Cairns Esplanade - 10 min walk - 0.6 miles
  • Cairns Night Markets - 10 min walk - 0.6 miles
  • Esplanade Lagoon - 13 min walk - 0.7 miles
  • Reef Fleet Terminal - 15 min walk - 0.8 miles

Getting around

  • Cairns Station - 5 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪T2 Tea - ‬6 min walk
  • ‪Gong Cha - ‬6 min walk
  • ‪KFC - ‬6 min walk
  • ‪The Grand Hotel - ‬4 min walk
  • ‪KFC - ‬5 min walk

About this property

Southern Cross Atrium Apartments

Aparthotel with 3 outdoor swimming pools, near Cairns Esplanade
Guests staying at Southern Cross Atrium Apartments enjoy access to 3 outdoor pools, a gym, and a sauna. If you decide to drive, there's free parking. A multilingual staff is on hand to assist with luggage storage and tours/tickets. Additional amenities include free WiFi in public areas, laundry facilities, and a gift shop.
Each apartment is air-conditioned and has an array of amenities, including a balcony or patio, a microwave, and a stovetop. Guests can enjoy a flat-screen TV and stay connected with free WiFi. Other standard amenities include a coffee maker, a rice cooker, and free local calls. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

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Property amenities

Pool/Spa

  • 3 outdoor pools
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 2-device limit

Parking and transportation

  • Car rental
  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Rice cooker
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Laundry facilities
  • Laundry service

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Free local calls
  • Gift shop/newsstand
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 12 buildings
  • 160 units
  • 3 floors
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 6:00 PM) and Saturday - Sunday (7:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: AUD 300 per week

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair.
  • This property accepts major credit cards. Cash is not accepted.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Free in-room WiFi has a 2-device limit.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southern Cross Apartments
Southern Cross Atrium
Southern Cross Atrium Apartments
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Cairns
Southern Cross Atrium Apartments Hotel Cairns
Southern Cross Atrium Apartments Apartment Cairns
Southern Cross Atrium Apartments Apartment
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Apartments Aparthotel
Southern Cross Atrium Apartments Aparthotel Cairns

Frequently asked questions

Is a free cancellation option available at Southern Cross Atrium Apartments?

Southern Cross Atrium Apartments offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What can I see close to Southern Cross Atrium Apartments?

This aparthotel is situated in Cairns Central Business District, just steps from Cairns Central Shopping Centre, and within a 10-minute walk of Cairns Performing Arts Centre and Cairns Night Markets. You'll also find Cairns Esplanade and Muddy's Playground less than a mile away.

Is parking available on site at this aparthotel?

Yes, covered self parking is offered for free at the aparthotel.

Does Southern Cross Atrium Apartments have a casino?

No, Southern Cross Atrium Apartments doesn't have a casino.

Is there an indoor pool at Southern Cross Atrium Apartments?

No, this aparthotel doesn't have an indoor pool; however, there are 3 outdoor pools.

What will couples enjoy most about a stay at Southern Cross Atrium Apartments?

Couples staying at this aparthotel will appreciate amenities like 3 outdoor pools plus some apartments include kitchens and pool views.

Does Southern Cross Atrium Apartments have a hot tub?

No, but this aparthotel does have a sauna.

Does Southern Cross Atrium Apartments have a restaurant with a breakfast menu?

No, Southern Cross Atrium Apartments doesn't have a restaurant that serves breakfast.

Does Southern Cross Atrium Apartments allow pets to stay for free?

No, pets aren't allowed at Southern Cross Atrium Apartments.

Are there connecting rooms at this aparthotel?

Yes, there are connecting guestrooms at this aparthotel book for your group event or vacation.

How close is the airport from Southern Cross Atrium Apartments?

The closest major airport to Southern Cross Atrium Apartments is Cairns Intl. Airport (CNS), which is 4 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Southern Cross Atrium Apartments?

Yes, every apartment at Southern Cross Atrium Apartments comes with a balcony with some featuring pool views.

Reviews

Southern Cross Atrium Apartments Reviews

8.4

Very Good

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 673 out of 1601 reviews
Rating 8 - Good. 676 out of 1601 reviews
Rating 6 - Okay. 177 out of 1601 reviews
Rating 4 - Poor. 49 out of 1601 reviews
Rating 2 - Terrible. 26 out of 1601 reviews

Reviews

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pools were great 👍
Stayed 8 nights in Sep 2025

10/10 Excellent

Erin

Liked: Cleanliness, property conditions & facilities
This was a great place to stay
Stayed 9 nights in Aug 2025

6/10 Okay

John

Liked: Cleanliness
frig very noisy had to be replaced, toilet leaking water, heated pool did not work and was not going to be fixed.
Stayed 8 nights in Sep 2025

10/10 Excellent

Difei

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

sharyn

Liked: Cleanliness, amenities, property conditions & facilities
We were very happy there.Everything was close.If we go there again we will request the bottom floor as going up and down the stairs was a lot but not your fault. Thankyou
Stayed 8 nights in Aug 2025

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We chose a 1 bedroom deluxe apartment & it was compact but very clean & good self contained apartment with everything we needed. Big kitchen with large fridge, but no indoor eating table. Retiled new shower, washing machine, dryer in bathroom (timer wasn’t working & only hot cycle worked), comfortable queen size bed. Outdoor patio leading into nice pool area with good size dining table. It’s very close to Cairns Central Shopping Centre It is a dark apartment so have to have lights on. It isn’t sound proof so outside noises can be heard as well as some noises in other apartments & door between bathroom & bedroom is bifold so noises can be heard. It’s quite noisy in mornings with comings & going’s but generally quiet other times & security gates close at. 9.30 pm so quieter at night. The pools/spa were not heated The Kuranda rail line runs at back & it is near a main road
Stayed 5 nights in Aug 2025

10/10 Excellent

Javier

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Scott

Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Just a great place to stay
Stayed 4 nights in Aug 2025

8/10 Good

Jasmine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Complaint would be the wireless internet and the streaming device on the TV in our room was constantly dropping out and the internet was terrrible. Only other issue I was on crutches and we were placed on the top floor and there are no lifts this meant that we could not go out as planned due to this issue. The apartment was nice clean and well maintained just the above let it down.
Stayed 5 nights in Aug 2025

6/10 Okay

Debra

Traveled with family
Disliked: Amenities
We did not know there was no elevator for the apartment. We had a lot of luggage and I just had a knee replacement so the stairs were an inconvenience. The apartment was very muggy even with the a/c on. It was conveniently located for what we needed.
Stayed 3 nights in Aug 2025

6/10 Okay

Allan

Disliked: Property conditions & facilities
Rooms small
Stayed 6 nights in Aug 2025

4/10 Poor

Robert

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very dated and in need of a Reno. The mattress was damaged and the springs made a twanging noise every time I got in and out of bed. The lady at reception showed no interest in fixing it. The lady at reception treated customers as though they were an inconvenience to her day. Some garbage truck came in and clanged and had its reversing noise on shortly after 6:00am every other day. After electing not to pre-pay the apartment tried to charge my credit card anyway. The pools were ok but squashed in between apartment blocks and therefore never saw sunlight and therefore were cold.
Stayed 12 nights in Aug 2025

10/10 Excellent

francis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
good location. very nice accommodation
Stayed 6 nights in Aug 2025

10/10 Excellent

Tasi

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Noisy at night when guests use the pool. To be expected.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sachiko

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Japanese receptionist was very gentle and kind. The room is clean and tidy. Everything you need is prepared. Shopping center is next to the hotel so we enjoyed cooking and had breakfast and dinner at the balcony using stand light. Not gorgeous but enough to do everything.
Stayed 5 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Great place to stay very clean and quite
Stayed 5 nights in Jul 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were awesome, rooms were clean and comfortable. Walking distance to everthing we needed.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Nice apartment. Good location. We were quite comfortable there.
Stayed 2 nights in Jul 2025

8/10 Good

judith

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, room comfort

Home away from home

Great location and facilities, just a bit dated. From 2024 to 2025, they have updated the tv set up. Shopping centre is a 2 min walk and centre of town takes 5 mins, prominade about 10 mins. Has a set of three pools where only one is heated. Great for the hot days!! Cooking facilities are always good. Always our go to.
Stayed 11 nights in Jun 2025

8/10 Good

John, Elwood

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

martin

Business traveler
Liked: Cleanliness, room comfort
Good rooms clean property Gym is starting to look a bit old and tired and sauna didn't work But in a good location
Stayed 5 nights in Jun 2025

10/10 Excellent

Jonelle

Liked: Cleanliness, amenities, property conditions & facilities
Cooking facilities, good fridge in room. Clean bathroom/toilet. Comfy bed. Balcony with chairs and table. Multiple pools with bbqs. Laundry room. Walking distance to shopping mall and town. View of mountains. Parking close.
Room.
Pools
Room, bed.
Stayed 5 nights in Jun 2025

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