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San Mateo Hotel

Property class: 5 and above

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Photo gallery for San Mateo Hotel

Outdoor pool
Breakfast, lunch and dinner served
Property amenity
Outdoor pool
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Plaza San Mateo 1, Caceres, Caceres, 10003
  • Place, Casa del Sol
    ‪2 min walk‬
  • Place, Golfines de Abajo Palace
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬

Room options

About the neighborhood

Cáceres

Located in Caceres Old Town, San Mateo Hotel is next to Torre de los Sande and Church of San Mateo. This 25-room, 5-star hotel has 2 restaurants along with conveniences like an outdoor pool and an indoor pool.

What's nearby

  • Torre De Las Ciguena - 1 min walk - 0.0 miles
  • Casa del Sol - 2 min walk - 0.1 miles
  • Golfines de Abajo Palace - 2 min walk - 0.1 miles
  • Plaza Mayor - 3 min walk - 0.2 miles
  • Santa Maria Cathedral - 3 min walk - 0.2 miles

Getting around

  • Cáceres Station - 10 min drive

Restaurants

  • ‪Las caballerizas - ‬3 min walk
  • ‪La Taperia - ‬4 min walk
  • ‪La Traviata - ‬5 min walk
  • ‪Restaurante José Marquez - ‬3 min walk
  • ‪La Tapería - Torre de Sande - ‬1 min walk

About this property

San Mateo Hotel

Guests of San Mateo Hotel have access to an indoor pool, an outdoor pool, and a steam room. Valet parking is EUR 45 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 400 per vehicle one-way. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a business center.
Guests can expect free WiFi and wired Internet, along with TVs. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Minibars, safes, and phones are also standard.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

The property is a member of Relais & Chateaux.

Similar properties

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Palacio De Godoy Caceres, Curio Collection By Hilton
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  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 33 reviews
$104 nightly
The price is $115
May 7 - May 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered valet parking on site (EUR 45 per day)

Food and drink

  • Daily full breakfast available 8:30 AM to 11:00 AM for a fee: EUR 45 for adults and EUR 45 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 295; reservation required
  • Snack bar/deli

Restaurants on site

  • Atrio

Things to do

  • Indoor pool
  • Outdoor pool
  • Private wine tours
  • Steam room
  • TV in common areas

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Computer monitor
  • Connecting rooms available
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 49.50 per pet, per day
  • Dogs and cats only
  • Pet weight must not exceed 55 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 108.9 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 45 for adults and EUR 45 for children
  • Airport shuttle fee: EUR 400 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 400 (one-way), (up to 18 years old)
  • Covered valet parking fee: EUR 45 per day
  • Pet fee: EUR 49.50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 108.9 per night
  • Hosted evening meal: EUR 295

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Atrio Restaurante Hotel Caceres
Atrio Restaurante Hotel
Atrio Restaurante Caceres
Atrio Restaurante Hotel Hotel
Atrio Restaurante Hotel Caceres
Atrio Restaurante Hotel Hotel Caceres

Frequently asked questions

Is a free cancellation option available at San Mateo Hotel?

San Mateo Hotel provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What can I see near San Mateo Hotel?

This hotel is situated in Caceres Old Town, just steps from Casa del Aguila and Casa del Sol, and within a short walk of Torre De Las Ciguena. You'll also find Cáceres Museum and Golfines de Abajo Palace less than a mile away.

Is a spa located at San Mateo Hotel?

Spa services at the hotel include massages.

Does San Mateo Hotel feature a casino?

No, San Mateo Hotel doesn't have a casino.

Will I find an indoor pool at San Mateo Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool.

Does San Mateo Hotel have a restaurant with a breakfast menu?

Yes, San Mateo Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will San Mateo Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at San Mateo Hotel for a fee of EUR 49.50 per pet, per day. The property also provides food and water bowls.

San Mateo Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 12 out of 13 reviews
Rating 8 - Good. 0 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little bit of luxury

Loved the comfort and Michelin starred meal after 2 weeks of hiking across Spain. It was our splurge.

10/10 Excellent

Basílio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素敵なホテル

素敵な素晴らしいサービスで快適に過ごせました。スタッフもよく気がつくし、日本人シェフもレストランでお忙しい所を出てきて色々助けていただき、本当に感謝しています。また、泊まりに行きたいと思いました。
Stayed 1 night in Apr 2019

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo. Sobre todo la comida y la atención
Stayed 1 night in Aug 2017

10/10 Excellent

Heloisa, Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Requinte dentro das muralhas de Caceres

Nossa experiencia foi fantastica. Desde a acomodação, staff e a gastronomia sensacional. Nos sentimos muito a vontade, em um ambiente requintado, porem muito cordial.
Stayed 1 night in Jun 2017

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Boris, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class

Hospitalidad muy personal. Lujo muy cálido. Sin duda un destino a repetir.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desconectar en un entorno histórico

Hotel elegante sin estridencias, tranquilo y cómodo, te invita a descansar. Piscina muy agradable y una terraza coqueta y magnifica para relajarse y tomar una copa

10/10 Excellent

manolo, madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amabilidad, y profesionalidad

Magnifica experiencia, servicio profesional y pendiente de cualquier deseo de los clientes, trato amable y cercano. Instalaciones modernas y cuidadas

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Lack of respect and understanding of customer

We went to atrio recommended by a friend of us, since we were on honey moon, we went for the last room, a junior suite. The very close surrounding of the hotel is medieval but the rest is of no interest. First, the junior suite is big but with no particular highlight, like a nice view or amenities offered like a bottle of water ! The price of 385 euros for this room is far too much with regards to the benefit and in consideration of being in caceres, since that level of price is similar to a capital city and not a small regional city. When complaining on the parking price. 33 euros a day with no alternative options and the breakfast supposed to be gastronomic 30 euros per person ! well, he disguised me and insulted me saying that all was written in the reservation. Definitely not a place you would want to spend your money in.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel, a nivel arquitectonico impresiona y un buenisimo restaurante.

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