We were surprised by the cleanliness of the place. The staff was outstanding and the response to our needs was great. There was a nearby shopping and food - all walkable.
Check in was late, unorganized, the clerk was rushed and rude to us. We said we would go set in the jacuzzi and wait. She didn't bother to tell us it was out of service. She put others in rooms ahead of us while she knew we were waiting.
Friendly staff and excellent free breakfast! Not the fanciest place but very comfortable, lodge feel. Clean rooms, comfy beds. I would definitely stay here again.
Definently would recommend for a good Burlington, IA hotel. Stayed for 2 nights. No complaints
Our stay was pleasant. Check in was quick and easy. My children enjoyed the indoor pool and hot tub. The pool area was clean, but the chlorine content was high and our eyes were burning just from being in the area. The actual room was just fine, clean, recently remodeled, and everything was in working order. There was an overpowering smell like toilet bowl cleaner as soon as we opened the room door. But, once we got used to that, we enjoyed our stay. It was a quiet room. There were lots of choices for breakfast. Overall, we had an enjoyable, better than average stay at the AmericInn.
Easy access just off highway and close to Burlington attractions. Clean, comfortable, economical. Nice pool area with hot tub. Hot breakfast bar has good food. No frills. Just a nice homey feel with friendly staff. Will stay there again next year when we make a trip to see the eagles on the Mississippi.
We stayed at AmericInn in September, it was a great stay. Paid $60 for a suit, nice and quiet, clean. This time however, we paid $70 for regular room and had the wonderful experience of construction/remodeling being done. Now while I am all for updates, I believe you should warn guests and not up the price of the rooms. So we got to listen to a lot of banging and their music. We stayed there for four nights and our room was only cleaned once. One day we stayed out til about 2 so they could do housekeeping, when we got to the room we noticed they were cleaning a room across ours so we waited downstairs in the lobby and did my step sons laundry. We waited there til my husband saw housekeeping leave, it was about 2 hours. We went up to our room and NOTHING was cleaned. I had to go down stairs and ask for towels. The next day they left towels, took trash but didn't fix the beds. Housekeeping ladies were extremely loud talking about personal problems and such. We ended up having to extend our stay by a day, since we had already checked out we had to book another room, big mistake. We were given a room smack dab in the middle of room construction. Apparently a pet friendly room, there was fur on the bed sheet and the bathroom door had been scratched up by a dog that had been locked up in the bathroom. For this stay I'd say the only good thing about it was the front desk clerk with the short hair, unfortunately I didn't catch her name. She was so nice and friendly.
AmericInn by Wyndham West Burlington places you within 3 miles (5 km) of popular attractions like Catfish Bend Casino and FunCity. This 54-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's centrally located in West Burlington, connected to a shopping center,2.5 mi (4 km) from Community Field, and also 4.2 mi (6.7 km) from Snake Alley.
Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM.
All of AmericInn by Wyndham West Burlington's 54 soundproofed rooms provide microwaves, refrigerators, and coffee makers. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Free long-distance calls, free local calls, and ironing boards are other standard amenities.
At AmericInn by Wyndham West Burlington, guests have access to an indoor pool, a spa tub, and free WiFi in public areas. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Dear guest, Thanks for reviewing and we look forward to seeing you again.
We were surprised by the cleanliness of the place. The staff was outstanding and the response to our needs was great. There was a nearby shopping and food - all walkable.
Dear Guest, Thank you for you kind words and for your great review. We strive our best to make sure that our guests get the best value for their money. We look forward to your next stay with us soon.
Check in was late, unorganized, the clerk was rushed and rude to us. We said we would go set in the jacuzzi and wait. She didn't bother to tell us it was out of service. She put others in rooms ahead of us while she knew we were waiting.
Friendly staff and excellent free breakfast! Not the fanciest place but very comfortable, lodge feel. Clean rooms, comfy beds. I would definitely stay here again.
Dear RWS, We are glad that you enjoyed all aspects of your stay. We strive to provide clean, friendly and competitively priced accommodations in our lodge style AmericInn. We hope to see you again.
Definently would recommend for a good Burlington, IA hotel. Stayed for 2 nights. No complaints
Dear guest, Thank you for your great review. We are glad that you enjoyed all aspects of your stay. We look forward to your next visit.
Our stay was pleasant. Check in was quick and easy. My children enjoyed the indoor pool and hot tub. The pool area was clean, but the chlorine content was high and our eyes were burning just from being in the area. The actual room was just fine, clean, recently remodeled, and everything was in working order. There was an overpowering smell like toilet bowl cleaner as soon as we opened the room door. But, once we got used to that, we enjoyed our stay. It was a quiet room. There were lots of choices for breakfast. Overall, we had an enjoyable, better than average stay at the AmericInn.
Dear spring breakers, We thank you for staying at the AmericInn West Burlington. We are glad that the kids enjoyed our indoor pool and hot tub as well as you enjoyed all aspects of your stay including our wide selection for breakfast. We look forward to your next stay with us.
Easy access just off highway and close to Burlington attractions. Clean, comfortable, economical. Nice pool area with hot tub. Hot breakfast bar has good food. No frills. Just a nice homey feel with friendly staff. Will stay there again next year when we make a trip to see the eagles on the Mississippi.
Dear Karen, We are glad that you had a great stay at our AmericInn West Burlington. Seeing reviews like this from our satisfied guests encourages us to keep doing the right thing. Please let us know what we could do to earn full rating from you on your next visit.
We stayed at AmericInn in September, it was a great stay. Paid $60 for a suit, nice and quiet, clean. This time however, we paid $70 for regular room and had the wonderful experience of construction/remodeling being done. Now while I am all for updates, I believe you should warn guests and not up the price of the rooms. So we got to listen to a lot of banging and their music. We stayed there for four nights and our room was only cleaned once. One day we stayed out til about 2 so they could do housekeeping, when we got to the room we noticed they were cleaning a room across ours so we waited downstairs in the lobby and did my step sons laundry. We waited there til my husband saw housekeeping leave, it was about 2 hours. We went up to our room and NOTHING was cleaned. I had to go down stairs and ask for towels. The next day they left towels, took trash but didn't fix the beds. Housekeeping ladies were extremely loud talking about personal problems and such. We ended up having to extend our stay by a day, since we had already checked out we had to book another room, big mistake. We were given a room smack dab in the middle of room construction. Apparently a pet friendly room, there was fur on the bed sheet and the bathroom door had been scratched up by a dog that had been locked up in the bathroom. For this stay I'd say the only good thing about it was the front desk clerk with the short hair, unfortunately I didn't catch her name. She was so nice and friendly.
Dear Rita, We are extremely sorry for your recent experience at our AmericInn West Burlington. We want to assure you that this is not a typical experience of our guests. I will personally discuss your case with our housekeeping staff and make sure that this experience is not repeated for any of our guests. We just want to let you know that our renovation is complete and our future guests, including yourself, will not have any inconvenience from it anymore. We are glad that you had a great experience with our front desk staff. We hope that you will give us another chance to serve you in future.
Dear guest, Thank you for your time to review the most recent stay. We are glad that you enjoyed your stay and hope your next stay with us is even better.