Mercure Budapest Korona Hotel4.0 out of 5.0
Recent guest reviews
I stayed at the Mercure Budapest for two nights because of a business meeting - I stayed in room 636 with an average price of 125 EUR per night. What I liked + Hotel in the middle of the city in easy walking distance to main attractions + Easy reachable by Taxi or Car - it´s located at the street towards the airport ... just at the other end. A Taxi cost is about 25 EUR + Friendly check-in in English language, quick and professional + Good internet speed + Large bed + Nice shower What I did not like + The rooms show their age and cleaning is not done very well + Getting fresh air into the room is complicated + The walls are paper thin - you can hear everything from the neighbors + The hotel setup is akward. If you want to go to building B you need to pass the bridge over the street. However you cannot get my stairs there. You need to take the elevators which are old an run down and not very reliable + Conference rooms are not well equipped. Even worse: They have one very good room which they show when people are interested. However the actual room is way lower quality. + Breakfast is OK but really not much tasty. Might be hard to get good bread, sausage and cheese in Hungary but I am sure it would be better quality possible. Considering the location of the hotel I can recommend the Mercure Budapest Korona.
This is a nice, clean and modern hotel with all the facilities you'd expect and more (including a pool and sauna!) and a very impressive lobby. The rooms were cleaned daily, and were a decent size, and the hotel is right next to a metro station (literally a few meters away from the entrance), and the new 100E express bus from the airport stops about a 1 minute walk away. It was very close to most touristy sights which were all within a walk away or so (we actually only ever got the metro once, which was on our last day to get to the train station), and there's a very hand 24/7 mini supermarket nearby to stock up on essentials for the room ;)
Perfect 'cat' view: On a bridge, observing people walking on the street whilst enjoying a glass of wine or beer. Frequent service by both Zoltan and Alexandra: first class! Review independent. Frequent traveller for 18 years now. Ageshegadra. (Local pronunciation of 'cheers')
I had a complaint after arrival on my room, but the Quality Host on Duty Endre Katona (hope i remembered the Name right) took care about it immediately and solved it. I was happy about the quick and pleasant solution. Finally i enjoyed a relaxing and silent night and good breakfast. I would stay there again.
The room was a bit tired and needed a bit of a refurbishment however the stay was enjoyable and the staff very friendly / helpful. We would certainly stay there again. A special mention to Zoltan and Alexandra who were very attentive and provided excellent service.
We have used the Mercure in other countries so we knew what to expect and were not disappointed. Very good location, 50 metres from the metro and the bus and tram, very helpful staff, well equipped rooms and an excellent bar. Free WiFi! The hotel is only 15 minutes on foot from the Danube and all tourist attractions are within easy distances.
The hotel transferred my reservation to another hotel without prior notice upon my arrival. After battling myself through rush hour, I was forced to take a u-turn and head off for yet a long taxi transfer in bad traffic. Not the staffs fault, but definitely bad customer management from my point of view. Had I known, I could've gone directly to the other hotel. What's the point in leaving contact information with the hotel if they won't use it in cases like this? The transfer left me out of the area of my business meeting, and as I had a short stay in Budapest I never got to see any of the city as I had planned.
Nice hotel, I was pleasantly surprised on my first visit. There is a bridge connecting both buildings of the hotel across the street. There is also a bar on the bridge with a free-of-charge view. Huge thanks to Alexandra and Zoltán for saving the evening with strong espresso.
This hotel is the third biggest hotel in Budapest, but you still feel welcomed personally when I come back. One of the highlight is when you find time to take a drink at my bridge. Great personnel that know how to care and creative appetizers. Most important you feel welcomed and you look forward to come back already.
Excelent location, near the Museum ans the metro station and a lot of restaurants. The room had some problems, like a broken reading lamp and broken toilet door. They only fixed the first. The hairdryier was really slow and not so practical. The room was smaller than in photos, and didn't have the nespresso machine. The small fridge and kettle were good, like the bed.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 2542 reviews