Mercure Budapest Korona Hotel4.0 out of 5.0
Recent guest reviews
This hotel fit our need as we were only staying one night. We had a corner room that looked out on the street, yet was quiet. It certainly wasn't a high end room but was clean and had two chairs to sit in and a table for the computers. The metro and bus lines are just outside the door. The area is flat and easily walkable. We did not do breakfast in the hotel - just walked across the street to California Coffee. Staff friendly and helpful. The main floor bar had all our needs for supper as the restaurant was closed.
If you want a 4 star hotel this is not for you, the not renovated rooms are terrible and beds very old and not comfortable, if you want to pay more you can get better rooms but for that price you can stay at a more central place than this. The location is good, the service if ok. Our experience was not the best due to the room we got on arrival, also the wifi was not working in our building. The managers tried to sort our problems but as the complaints are normal there, it is hard to get anything from them. We were upgrade to a privilege room which turned the experience a bit less unpleasant. Pay attention to the type of room that you book, compare the prices and evaluate if a bad night sleep is worth it. The inside pool and sauna were very good. If you have a privilege room you can also have a breakfast in the lounge bridge on second floor and a snack time in the afternoon as a compliment. Be aware that they start to remove food a few minutes before the breakfast time is over.
I thought Mercure Korona was going to be the best of all the hotels I stayed in during my trip around Central Europe. Boy was I wrong. The room I was first given didn't have functioning lights in the bathroom, plus the door wouldn't lock. You would think a 4-star hotel as respectable as this one would ensure that the rooms are completely well-equipped before assigning it to a guest, but apparently not. Called in the reception and they told me I'd have to wait another hour or so while they cleaned another room for me... but since I only had two days in the city, I wasn't prepared to waste time puttering around the hotel for something that was clearly their fault, and after demanding a second room immediately, they found me another one... which begs the question, why wasn't that option offered right away? Speaking of the room... not that great. I had booked a standard room with a single bed, but I swear it felt more like a closet than a room. The bathroom were old and the toiletries were barely there. Another major beef I have with the hotel is that for the duration of my stay I had no internet... apparently they had a technical issue that was somehow magically nonexistent in the main building of the hotel, and I was kindly requested to use the hotel lobby if I wanted WiFi access. Way to make your guests feel like second-class citizens, as though people in Building B didn't deserve the same amenities guests in the main building received. They didn't even offer some compensatory service for the lack of WiFi, and just expected the guests to deal with it. Finally, on the day of check out, I come down to the lobby to wait for my pre-booked airport transfer. I called the supplier when 20 minutes had passed, and they told me that the hotel had informed the driver that I'd checked out TWO HOURS AGO, when I was still clearly in my room! The poor guy had to drive back to pick me up, and they just wasted an hour of my time and his. The only good thing I have to say about the hotel is its location, very near to the metro and bus station and main attractions, but otherwise I can find nothing to compliment.
We had a few days in Budapest, the city is wonderful and we had so much fun. We were walking all day and also tried to visit all the sightseeing in a short time holiday. The hotel was nice, way too big and there is a bridge where you need to go through to have your breakfast (we were lost a few times), anyway breakfast was nice just limited spaces, i think it was a busy time. We had also some snacks in the restaurant which was really tasty, the staff was really nice and helpful, especially Daniel who was helping us with the sightseeing, what should we see and what we should not miss, and telling us the ruin pubs what we really enjoyed. In all it was a great time, hopefully we will be back In Budapest sometime.
I stayed in Mercure Korona for 4 days this April, I had a conference here. The location of the hotel is really good as it is directly in the center, not far from the famous Váci street. This is a large hotel with lot of meeting rooms. I was really satisfied with the staff as they are so professional, attentive, smiley, and always ready to help you in any situation. I would like to mention two great guys from the restaurant staff: Daniel and Kristian, they were fantastic.Bravo, guys,Thank You for all of your help!!! Unfortunately, I have to say some negative things also, for example the air-condition system was awful, it was so hot during our meetings... My room was nice, just the bed was to hard for me. All in all, I will come back to Korona during the summer holiday with my husband, hopefully the air-conditioning will be fixed by that time.
Mercure Korona is meant for those who can afford to compromise on many things be it room space,service, hygiene etc.etc.even after paying premium price. Situated in Kelvin Ter is better than many hotels from location perspective. Cramped old fashioned rooms and lousy service however puts one off and makes you think again before choosing it next time.Breakfast spread also puts one off with not many options available for vegetarians. In a nutshell it is thumbs down for my next stay.
Location: strategic location! The underground station Kalvin Ter is next to the building (take exit A) and the direct bus to the airport (100E) stops across the road. You are close to the touristic area but still not inside it. There is indeed a tram in front of the hotel, but you do not hear it a lot and it anyhow stops at night. Room: the privilege rooms (we had a privilege junior suite for 3 adults) are really big and the beds (incl additional bed quite comfortable). The rooms was indeed a bit outdated but the hotel is currently refurbishing all rooms, so I guess this will change soon. Amenities in Privlege rooms are really good and refilled every day WIFI: works good, no matter where you are in the building Swimming-pool / Fitness: did not use it Breakfast / Snack at 5 pm: we had Privilege breakfast in the bridge connecting the 2 buildings, where you could also get a free snack from 5 to 8 pm. This has been completed rebranded and opened on day 2 of our stay. Food quality and variety is outstanding and not far from a Sofitel breakfast. Small downside: hot drinks have to be ordered with the waiters, which sometimes takes a bit too long as not all waiters are up to speed yet (new personnel). Nice when on holiday, a problem for business. Suggestion: keep that but add a coffee / tea machine for people who need to hurry up. Reception / Assistance: nice and knowledgeable people. Suggestion: add a counter with a concierge so that you can ask information about Budapest, order a taxi , etc. even if the reception is busy Bar: nice atmosphere, good cocktails. Value as a whole: great, about 40 EUR per pers per day, incl breakfast and evening snack
Group Booking went great, mainly Business Hotel not for romance or leisure As part of the Accor group big range in Budapest, this is definitely the one to pick up for Business-Budget, and for big groups bookings. It is not a 5 stars hotel and it shows in not perfect rooms (old carpets, odd leak in shower, etc) But if you are booking for a company event this is PERFECT. I would not book my senior managers there, I’ll book a 5 star period (see my review of Hotel Nemzeti). But for a large company event is great as it has different levels of services and rooms. I stayed in Superior double in Privilege building. The room service is okay but menu is limited, you have complimentary coffee and good minibar but limited channels and no movies. Also it has a gym (outside the main building), and a small but good enough pool and sauna, for the delegates free (if any) time. The restaurant offers a really good breakfast range. You have a separate privilege catering zone, and meeting rooms. All in one place. I stay there as it is 5min walk to the Corvinus University. You also have access to the best areas of Budapest 5-10min walks, next door you have the National Hungarian Museum, in front of Metro and trams, 5min walk river, big covered market, 10min 6th District (Bars and Restaurants), 15min Big Shopping Centre ‘Corvin Plaza’, 10min Citadella and Castle. So book with confidence for a successful business trip. If you are booking for family holidays and are worried about budget this is good enough if you plan to be out most of the time, in the sense that there is no much to do in the hotel for little/young ones. But it is a well-priced hotel and great strategic place to stay for fun and interesting places to visit! So don’t be discouraged for my mainly business view review. Thank you for a very friendly service as well for everyone at the front desk! Felt Welcome ;0) Ps. Oh yes... I made the mistake to go down the service stairs to go to pool. DON'T. Staff stairs smelly! Please Accor do something and clean them NOW!
The hotel is well placed but it does need a refurbishment and the sooner the better. The noise of the street can be heard and knowing there is a tramway with a curve just nearby, it is a real issue. We also suffer from drunk people who decided to sing in the street from 2am to 5am. Was thinking that the reception would call the police to stop that, but .... Also the room has not been made the first day! Still the location of the hotel is good and the breakfast is good to.
Stayed here for 1 week on business trip. Should have complained but put up with it for 1 week as i was not paying. Cant believe this is considered a 4 star hotel with rooms like i stayed in!!! Have found out since they are rennovating hotel so make sure you dont get one of the old tatty rooms on the other side of the bridge. Room was disgusting. Bathroom smelt like raw sewerage, had to keep the toilet seat down and door closed. Air con did not work properly. Room looked like it was last decorated in the 1970's. Dark and tatty. Bed uncomfortable and was lumpy. Towels chenged on one day were dirty. Prostitutes outside the hotel. The metro undergorund outside the hotel was a disgrace. Rough sleepers and beggars everywhere. Not part of the hotel but be warned this is right outside the hotel! Central area of Budapest very nice and good for tourists. Be warned if travelling outside centre as the place is a dump.
- Walking distance to Hungarian National Museum and Gellert Thermal Baths and Swimming Pool
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
Located in 05. Belváros - Lipótváros, Mercure Budapest Korona Hotel is adjacent to Hungarian National Museum and within a 15-minute walk of popular sights like Gellert Thermal Baths and Swimming Pool. This 421-room, 4-star hotel has conveniences like an indoor pool, free in-room WiFi, and a 24-hour business center. Located centrally in Budapest, it's also close to Rudas Baths and St. Stephen's Basilica.
Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM. Order from 24-hour room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.
Mercure Budapest Korona Hotel's 421 soundproofed rooms provide minibars, coffee makers, and free weekday newspapers. Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes, phones, and desks.
Mercure Budapest Korona Hotel offers an indoor pool, a sauna, and free WiFi in public areas. Self parking is available for HUF 6900.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 9 meeting rooms, a 24-hour business center, and a computer station.
Reviews from Trip Advisor
68.0% of guests recommend this hotelTotal of 2820 reviews