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Smartflats Design - Place Jourdan

3.5 star property
Guesthouse in Brussels, near La Grand Place

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Photo gallery for Smartflats Design - Place Jourdan

City Apartment | Private kitchen
City Apartment | Living room
Living area
Iron/ironing board, free WiFi, bed sheets
Terrace/patio

Reviews

4.6 out of 10

Popular amenities

  • Free WiFi

Explore the area

Map
42 Hoornstraat, Brussels, 1040
  • European Union Parliament Building
    ‪10 min walk‬
  • Avenue Louise
    ‪7 min drive‬
  • La Grand Place
    ‪8 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪22 min drive‬

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Room options

View all photos for Duplex

Iron/ironing board, free WiFi, bed sheets

Duplex

  • City view
  • 450 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Iron/ironing board, free WiFi, bed sheets

Classic Room

  • City view
  • 400 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for City Apartment

City Apartment | Living area

City Apartment

  • City view
  • 900 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for City Room

Iron/ironing board, free WiFi, bed sheets

City Room

  • City view
  • 400 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Brussels

Located in Upper Town within a short walk of European Union Parliament Building, Smartflats Design - Place Jourdan is within a mile (2 km) of other popular sights such as Royal Palace of Brussels. This 4-room, 3.5-star guesthouse has conveniences like free in-room WiFi.
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What's nearby

  • Berlaymont Building - 9 min walk - 0.5 miles
  • European Union Parliament Building - 10 min walk - 0.5 miles
  • Royal Palace of Brussels - 6 min drive - 1.9 miles
  • Avenue Louise - 7 min drive - 1.9 miles
  • La Grand Place - 8 min drive - 2.4 miles

Getting around

  • Brussels-Schuman Station - 11 min walk
  • Acacias Tram Stop - 11 min walk
  • Brussels Airport (BRU) - 22 min drive

Restaurants

  • ‪Oats Day Long - ‬2 min walk
  • ‪Takumi Jourdan - ‬2 min walk
  • ‪Sofitel Brussels Europe - ‬2 min walk
  • ‪Au Vatel - ‬3 min walk
  • ‪La Vita e Bella & La Pizza è Bella Gourmet - ‬3 min walk

About this property

Smartflats Design - Place Jourdan

Guesthouse in Brussels, near La Grand Place
Guests of Smartflats Design - Place Jourdan have access to free WiFi in public areas. Friendly staff can provide tour or ticket assistance, and also offer advice about sightseeing.
Guests can stay connected with free WiFi. Sitting areas and ironing boards are other standard amenities. Weekly housekeeping is available.

Languages

Dutch, English, French, German, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in

Access methods

Access code, private entrance

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.18 per room, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Smartflats Design Jourdan
Smartflats Design Place Jourdan
Smartflats Design - Place Jourdan Brussels
Smartflats Design - Place Jourdan Guesthouse
Smartflats Design - Place Jourdan Guesthouse Brussels

Frequently asked questions

Is a free cancellation option available at Smartflats Design - Place Jourdan?

Smartflats Design - Place Jourdan provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What's there to see near Smartflats Design - Place Jourdan?

This guesthouse is situated in Upper Town within a 10-minute walk of European Union Parliament Building and Cinquantenaire Park. You'll also find La Grand Place and Avenue Louise within a short drive.

Is there parking available at Smartflats Design - Place Jourdan?

No, there isn't parking at this guesthouse.

Does Smartflats Design - Place Jourdan include a casino?

No, Smartflats Design - Place Jourdan doesn't have a casino.

Will I find an indoor pool at Smartflats Design - Place Jourdan?

No, there is no indoor pool at this guesthouse.

What do couples enjoy most about Smartflats Design - Place Jourdan?

Amenities at this guesthouse that appeal to couples include kitchens and city views in some accommodations.

Are there hot tubs at Smartflats Design - Place Jourdan?

No, there isn't a spa tub at this guesthouse.

Does Smartflats Design - Place Jourdan have a restaurant that serves breakfast?

No, Smartflats Design - Place Jourdan doesn't have a restaurant that serves breakfast.

Will Smartflats Design - Place Jourdan allow pets to stay free of charge?

No, pets aren't allowed at Smartflats Design - Place Jourdan.

Are there connecting rooms at Smartflats Design - Place Jourdan?

No, there aren't connecting guestrooms at this guesthouse.

How far is the airport from Smartflats Design - Place Jourdan?

The closest major airport to Smartflats Design - Place Jourdan is Brussels Airport (BRU), which is 7.9 mi away (22 minutes by car). Another top airport is Antwerp (ANR-Antwerp Intl.), which is around 24.5 mi away.

Are there rooms with balconies at Smartflats Design - Place Jourdan?

No, there aren't any accommodations with balconies at Smartflats Design - Place Jourdan.

Smartflats Design - Place Jourdan Reviews

Reviews

4.6
Rating 10 - Excellent. 0 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 4 out of 9 reviews

5.2/10

Cleanliness

4.4/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort

Avoid

Would avoid staying at this place. There was no hot water. The living area had terrible seats (2 very uncomfortable wooden seats). There was no doors in the place - not even on the bathroom! Contact was impossible with those in charge.
Stayed 2 nights in Apr 2023

2/10 Terrible

Matt

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book

Don’t book these. Staff didn’t send access details, nobody responded to emails or phone. Had to contact hotels.com and got codes minutes before I got on my flight. Pictures are not necessarily the apartment you get. Facilities listed weren’t there. Flat was falling apart. Pictures taken off walls and just thrown in cupboards. No TV, no bath. Overall really poor experience
Stayed 2 nights in Apr 2023

6/10 Okay

Fernande, Brookline

Business traveler
Liked: Cleanliness, property conditions & facilities
It was a a pain in the next to get the information to get into the apartment but the apartment itself was nice. Everyone was always friendly—it just didn’t all work easily.
Stayed 4 nights in Mar 2023

2/10 Terrible

Michail

Business traveler
Disliked: Cleanliness, room comfort

Crooks. Avoid smartflats at all costs!

Unfortunately, it was not possible to stay at Smartflats - place jourdan, even though this was the place that I booked via Hotels.com, so my review will be based in the whole experience with smartflats. I booked this place for 10 nights but the day that I arrived in Brussels, when I contacted Smartflats I was informed then and only then that I could not use check-in in this apartment due to 'technical difficulties' and that they had moved my reservation to a total different location (Madou), which was a smaller apartment and having a view from half of the windows to the wall from another building. Smartflats had the audacity to call this an 'upgrade' moving me from Place Jourdan to Madou and to a smaller apartment with the same price and even tried to hide the fact that it was in a bad neighbourhoud of Brussels (st. josse) by sending me a wrong address stating that it was in Brussels-1000 instead of St. josse 1210. When I confronted the person who send me the information and asked to speak to a manager the communication abruptly was interrupted and I had to go through hotels.com to complaint. With the intervention of hotels.com smartflats had promised a 20% refund but they have not honored their promise so far. Furthermore, before my arrival and even though, the terms of the reservation stipulated that smartflats would charge me 150 euros as a guarantee and the rest of the amount upon my check-in, two unauthorized transactions occurred on my credit with the full amount!
Stayed 10 nights in May 2022

2/10 Terrible

Anthony

Disliked: Amenities, property conditions & facilities
Do NOT book this property. There is no hot water and the reception does not reply by email and their phone staff are unhelpful. I stayed here for a week and tried to get transferred to somewhere with hot water and they did not. My entire building didn't so everyone else in the building also didn't have hot water, but there's no mention. They said they would fix it but they didn't, so it seems like it's a known issue. DO NOT BOOK
Stayed 5 nights in Apr 2022

8/10 Good

Cristina

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2021

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad

not a good experience. I have never received the email with the access codes. I had to call multiple times the helpdesk to be able to get in the flat. when I finally got in, it was even worse, as I discovered that the bed had not been cleaned, and it was still like the previous guest left it. Even after informing the helpdesk and sending pictures, no solutions were proposed nor anyone even apologized for the situation.
Stayed 2 nights in Apr 2023

2/10 Terrible

Franziska

Disliked: Cleanliness, staff & service
Das Apartment ist in einem schlechten Zustand. Es ist eine Steckdose aus der Wand gerissen, die Kühlschranktür kann nicht vollständig geschlossen werden und der Alarm piept, der Geruch in dem Apartment ist unangenehm, im Badezimmer sind Kalkablagerungen und der Seifenspender ist verschmutzt. Eine Übernachtung ist in diesem Apartment nicht möglich.
Stayed 1 night in Mar 2023

8/10 Good

Ruud

Traveled with group
Liked: Cleanliness, staff & service, amenities
de accomodatie heeft alle potentie echt top te zijn. super leuke layout en ruim . locatie is prima , en het geeft je echt het thuis gevoel op reis zoals beloofd. aandachtpunten zijn wel de badkamer. super leuk ingericht maar in een losstaand bad douchen is heel erg niet handig. en het heeft een klusjesman nodig een paar uurtjes. al met al voor mij prima
Stayed 2 nights in Feb 2023

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