Hilton Brussels Grand Place4.0 out of 5.0
Recent guest reviews
The hotel is directly opposite the train station so its very convenient to travel to tourist attraction of to the airport. The Grand Place is just walking distance from the hotel and many restaurant and shops around this area.
Stayed in this hotel a number of times for business. Rooms are good, spacious, comfortable, clean with all you need. The location is second to none - perfect for business meetings, exploring the city during the day or night. The hotel also has a nice bar and the staff are very helpful and accommodating.
In January, I returned to Brussels and stayed in the Hilton Grand Place. Located near the main train station and not far from the the Grand Place, the hotel offers a wide variety of comfort and space to relax. My room was spacious with comfortable beds and bedding. It had lovely windows, making the room very light and fresh. My view was the Rue du Marché aux Herbes. The TV was excellent, and the wifi strong. My room included a desk and an additional small side table. The bathroom was equally spacious, with a large tub and a separate, walk-in shower. All functioned perfectly. The towels were superb, and the bathroom was supplied with the necessary amenities. Closet space was large and included an iron and ironing board. And there was a safe for individual storage of valuables too. The room also had a small fridge and a hot pot for tea/coffee. The food service in the hotel was excellent. Breakfast offered a variety of warm and cold items on the buffet. The coffee was splendid, and the staff was attentive and very welcoming. The bar was equally welcoming and relaxed, especially after a long day of work. I had access to the Executive Area, which offered beverages, wine, snacks, and desserts. The area was relaxed and well-appointed with superb comfortable tables and wonderful windows. A plus after a long afternoon! There is also a Godiva chocolate store which offers a variety of chocolates , coffee, and other delights. Finally, the reception desk and staff was extremely helpful. They greeted me upon my arrival with exuberant enthusiasm and made my check-in efficient and quick. During my stay, the staff attended to several of my requests with promptness and solved one of my problems almost immediately. I was very satisfied and appreciative of their help. A definite recommendation. Because of its comfort and amenities, the hotel offers an oasis in which to disconnect from work and relax. And its proximity to transit, taxis, and the central area made it easier to accomplish my tasks. I look forward to returning soon and enjoying the hospitality and excellent service .
Hotel has good connection near the central train station, underground and main attractions. Heating in the room was nto working and in room was very cold, we were ensured it is working but at the end we got extra heater. The hotel has 2 floors under construction. Breakfast nice.
This hotel offers outstanding hospitality. Arriving by train I would suggest to get of at Brussels Central station. The hotel is located literally opposite of the railway station. Could not get any easier than that. Apart from being so easy to reach, the hotel is located right in the centre of Brussels, hence it is named “Grand Place”, which is one of the main squares in the centre of Brussels. I once again took the chance to check-in online, using the Hilton Honors iPhone app. However, as I arrived around noon time, my room has not been ready. Therefore, they assigned a different room, similar to the one I have chosen before. Check-In was really efficient, I was greeted as a Hilton Honors Gold member, hotel facilities and opening hours have been explained accordingly. Just found it a bit weird that the front office clerk kept on looking towards his screen while talking to me. They were kind of enough to upgrade my reservation to a King Executive Room. My room was located on the 3rd floor. As always the bed has been very comfortable. The bathroom was nice and big. It did not only offer a bathtub, but also a walk-in shower. Apart from the regular shower head, it was also equipped with a so called “rainforest” shower. Steady water temperature and a nice water pressure is something that is not to be taken for granted, therefore I would also like to list these two points. In terms of Food & Beverage, the hotel has quiet a lot to offer. There is a Bar and Lounge area as well as a restaurant on the ground floor. Certainly they have an Executive Lounge on site. I felt like having something light in the afternoon and took a seat in their bar. It seemed like they had two trainees working at that time, so it took a bit until I got to see the menu. I don’t mind, all of them were extremely polite, and to be honest, we all start somewhere, don’t we? I ordered a Ceasar Chicken Salad a pint of Stella Artois. The salad was extremely tasty. Moreover I loved the way they served it, as they left the lettuce leaves a whole. Did not see it served this way at any Hilton property before. I finished my meal with a double espresso. Breakfast is served in their restaurant. As I did not feel that peckish I preferred to go the Executive Lounge for a light breakfast snack and my mandatory double espresso. The waiter was kind enough to point out that the full breakfast was also complimentary for me, after he checked my room number. Really appreciated that advice, however I wanted to stay in the Lounge. Check-Out experience has been efficient. The front office clerk in the morning. was outstanding. I passed by earlier to ask for directions to the Executive Lounge. Instead of pointing out the way, he offered to accompany me, which I highly appreciated. Nice service! I would definitely consider booking this hotel again for my next trip to Brussels.
I stayed with my family for two nights. The location of the hotel is excellent, right next to the railway station, metro, city center, good restaurants and events. The rooms are comfortable, spacious with large and comfortable beds. The seating area is nice. The bathroom is large, with a tub and shower cabin, equipped with all necessary toiletries and poppies, slippers. There are also two TVs with a very good selection of TV channels from different countries.There is a large wardrobe with ironing board and iron in the room. There is also a whirlpool, coffee and tea.The hotel staff is very friendly and always available. They have helped us a lot about our excursions and the discovery of good and affordable restaurants, as well as everything else we needed. We also took a laundry service, which was done in the shortest time possible. Breakfast is diverse and rich. The dining room also has a space for children with toys, crayons and picture books.Parking is within the hotel and the taxi is also very close. We are very satisfied with this hotel and we would recommend it to everyone. I look forward to coming back here!
The property is in a very central and convenient location - with only two nights in brussels, that was the reason I chose this hotel. As everyone has said, it is right across the main entrance of Brussels Central and is in easy walking distance of the places you would want to go in the city. We appreciated that the rooms manager himself took care of our check in, and our twin executive room was spacious, comfortable and impeccably clean. What I did not like was the fact that the air conditioning system was on full "heater" mode in winter so you had to deal with an overheated room or shut the thing off and open the windows (at least you could open the windows) and listen to the "interesting" "city sounds" throughout the night. The executive lounge, which I should also mention was also way overheated, is pleasantly appealing but it is the smallest I have seen in any of the Hilton properties I have stayed in. It is open from 6AM to 10PM, but God help you if you have an early morning train and are planning to have breakfast when they open - you can't because breakfast isn't available until 7AM. The coffee machine isn't even up and running yet, which makes me wonder why they bother at all to open the place at 6AM? It is also the only Hilton executive lounge where Ive seen guests (executive level guests!) practically shooed out the door at exactly 8PM. I have not stayed in that many Hilton properties but my limited experience had led me to believe that all Hilton properties operated under more or less similar standards. This is the first time that I have stayed in a Hilton executive room and left not exactly unhappy but decidedly unimpressed.
We went to the Godiva cafe in the hotel and it was lovely! The waffles and the tea/coffee were amazing but mostly the two girls that were serving us were so nice! They helped us look at places to go around while in Brussels and were so polite!
Great location,cant get better access to transportation, be it going to airport or other city through train. Front staff is very approachable and helpful too. They offered a coffee during a early morning checkout. Rooms are well maintained.
This hotel is in a perfect location--steps away from the train station and close to the Grand Place, museums, etc. Excellent room, friendly staff, and the breakfast was very good. I would definitely stay here again.
- Walking distance to Cathedral of St. Michael and La Grand Place
- Free WiFi in rooms and public areas
- Onsite dining
- Business center
Located in Upper Town, Hilton Brussels Grand Place is next to popular attractions like Square Brussels Meeting Centre and Moof Museum. This 224 -room, 4-star hotel has conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi. Centrally located in Brussels, the hotel is also a short walk from Mont des Arts and Galeries Royales Saint-Hubert.
Enjoy dining at one of 2 onsite restaurants including Brasserie La Place, which specializes in international cuisine. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning with full breakfast, available for a fee from 7 AM to 10:30 AM.
All 224 soundproofed rooms provide refrigerators, laptop-compatible safes, and phones. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Other standard amenities include ironing boards and desks.
Guests of Hilton Brussels Grand Place enjoy access to free WiFi in public areas, 19 meeting rooms, and a business center. If you drive, self parking is EUR 14.90 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a library, express check-in, and express check-out.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 1555 reviews