Hilton Brussels Grand Place4.0 out of 5.0
Recent guest reviews
I stayed here for one night in February with my girlfriend. For the size of the hotel, the staff were very attentive and also helped us pick out a place to eat not far. The location was ideal, with it not being central to our needs (we wanted to visit the old town and need la gare du nord in the morning). Room service was disappointing however. Ordered a Pizza and a salad - both underwhelmed.
Our stay was excellent. The location of the hotel is very central, walking distance to a lot of great sights, restaurants and shops. Room was a very good size and the staff were friendly and helpful. Would definitely recommend.
at Euro 350 per night, I was disappointed with the quality of my room. The 5th floor was shabby, AC didn't work and there was an obvious difference with the rooms on the 3rd floor where my colleagues were. The hotel is located within a 5-minute walk to the Grand Square and across from the train station which is why I chose it. The accommodation was disappointing. Breakfast choices and staff service were good.
Just outside the Central Station. Near a lot of good places to visit - Grand Palace, first station of the hop on hop off city tour bus, Lombard St for chocolates and waffles, the manequin pis. Breakfast is acceptable. But the rooms are old, the bathroom curtain smells bad and needs to be replaced. Good thing, housekeeping service is good.
The Hilton was just awesome. It was two blocks from our Hop on Hop Off Bus pickup. Three blocks from the main square and across the street was the Brussels Central train station. We visited Antwerp, Ghent and Brugge all by train.
On a road trip and wanted somewhere nice in Brussels.......I'm a Hilton junkie so that was the first place to look. A quick phone call confirmed the availablility of parking - in a public, underground car park that is linked to the hotel (very fair price for a big city parking lot). We found the hotel easily and it is walking distance to a lot of restaurants and bars; perfect for an unplanned stop. Nice executive lounge with good drinks and nibbles. Pleasant room with all the necessary amenities and the (usual) comfy Hilton bed. The concierge recommended a very good restaurant and gave directions/map. Won't bother looking anywhere else if I find myself in Brussels again!
I stayed at the Hilton Grand Place between 9/9~9/11 (two nights) using my Hilton points. The location was great that it's literally across from the Central Station and few minutes from the Grand Place. The staff was very nice. The thing that annoyed me was that I was not provided with a receipt on my last morning, and I did not receive an email receipt. I went to Hilton Honors website to review my receipt but it said "No Receipt Available". I had a miscellaneous charge to my credit card that I did not know about (I didn't purchase anything during my stay), and unfortunately calling Hilton Honors (U.S.) could not solve the problem. So I just sent them an email to ask what this charge is about. Obviously, this is a waste of my time on my part trying to figure out why they would charge me for something I didn't purchase. This experience ruined my very nice stay at the hotel.
The positives; location is great and rooms are spacious and lovely. The improvement areas: one word, Staff. Arrogant, clueless, slow, unwilling to help, and not taking your requests/comments seriously. They need serious training! The concierge was good but always on the walk; difficult tracking him down. If you can avoid this hotel, i'm sure there are better options around here...especially for such a price.
A very good hotel in the best location in Brussels, specially if you arrive by train: it is just crossing the square. Near walking distance of "must see". Very comfortable accomodation, but needs a little more maintenance.
I have stayed in this hotel when it was a Meridien, Hilton has taken over and maintained the level. A little pricy but good accomodation and quite hotel in the centre of Brussels serving good belgian beer. Good personnel.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 1371 reviews