Staff was friendly. Room had several issues in the bathroom but the bed was comfortable. Morning breakfast left a lot to be desired.
It took more than 30 minutes to check in. At 1015 at night. Then when I got to my room it was occupied by someone else and I got to go back to the lobby to try again.
Place was clean. Staff Nice and polite. Just do not expect too much from breakfast.
The property was old , the room had a very bad odor to it . The TV didn’t work called maintenance, they never came it took 24 hours to finally get my tc working
I did not like that there was no breakfast. Even through the reservation said breakfast was going to be included.
The cleanliness and staff were very friendly. The bed was extremely comfortable and we had plenty of pillows.
I liked that it was easy to get to, facilities were clean and the staff was courteous--good connection between Orbitz and the Inn.
Less then a minute off the highway. Close to a lot of restaurants
Clean room and quiet surroundings. Git a good nights rest at a fair price.
Quick and friendly check in. Clean room where the cleaning staff didn’t show up too early for the next morning. Overall good experience.
At the time of check-in, the one and only clerk at the counter was swamped with phone calls. I waited too long for her to free herself from the call to check me in. There was a special event at a nearby that was causing increased reservation phone calls. The motel should have had extra staffing in anticipation.
Paid for a King Room. Called ahead to confirm my arrival, they had no idea what I was talking about. Orbitz got involved and corrected the issue. Arrived to be given a queen room. They said that all Kings were unavailable. Cleaning staff must not have shown up that day as there were only 5 cars in the whole lot. Water smell terrible. Woke up with a closed throat and sinus issues. Maybe you’ll have better luck???
For the price, this motel was far beyond my expectations.
Next to national corvette museum, and generally what I'm looking for when l'm on the road.
Close to our Activities and outings. Tv didn’t work too well and the staff wasn’t nice and didn’t explain anything
We very much enjoyed our stay at this hotel especially for the price. Room was clean. The staff was very kind. Breakfast was basically cereal, danishes and toast. At the price we paid, there was no reason to expect more. It was plenty of breakfast for us. Location was right off the interstate and a straight shot on in to WKU. We would stay again.
Friendly staff. just spent the night. got in late and left early. clean rooms.
National Corvette Museum is a short stroll from SureStay Hotel by Best Western Bowling Green North, and other popular attractions like Aviation Heritage Park are within a 10-minute drive. This 99-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is included with your stay and awaits you each morning.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
At SureStay Hotel by Best Western Bowling Green North, guests have access to free WiFi in public areas, a 24-hour business center, and laundry facilities. There's free parking if you drive. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations.
Staff was friendly. Room had several issues in the bathroom but the bed was comfortable. Morning breakfast left a lot to be desired.
It took more than 30 minutes to check in. At 1015 at night. Then when I got to my room it was occupied by someone else and I got to go back to the lobby to try again.
Dear Guest,On behalf of our entire staff please accept my apology for your unpleasant stay at SureStay Hotel by Best Western in Bowling Green, KY. We apologize for the inconveniences and wish we could have done more to make your night more comfortable. We strive to ensure our guests experience the best visits possible during their travels and we fell short of our goal this time. We hope that you allow us the opportunity to redeem ourselves and stay with us in the future. Once again we are sincerely sorry and hope to see you again. Have a great day!
Place was clean. Staff Nice and polite. Just do not expect too much from breakfast.
Hello Grigory, I am pleased to hear we could provide you with such wonderful service from our front desk to housekeeping teams. At our Bowling Green SureStay Hotel, we strive to create engaging experiences that add a premier value to each guest’s stay, and it sounds like that is the experience you had. We do hope that you return to create more timeless memories here at the best address in Bowling Green. Please consider us again in the future! All the best, Victor P., GM
The property was old , the room had a very bad odor to it . The TV didn’t work called maintenance, they never came it took 24 hours to finally get my tc working
Dear Guest, We apologize that you experienced anything less than a perfect stay while at our Sure Stay Hotel Bowling Green. We appreciate the feedback concerning the TV not working and took a longer time to fix the issue. Your comments provide us with an opportunity to improve and we are sorry that your stay was not up to par. Your feedback will be utilized to initiate coaching conversations with our maintenance team to remind them that attention to guest service and detail is a hallmark of the experience that we strive to provide. I do hope you were able to enjoy the rest of what the hotel has to offer. We will improve upon these conditions for a future visit. We hope to welcome you back soon and should you need any assistance please contact us. Thank You
I did not like that there was no breakfast. Even through the reservation said breakfast was going to be included.
The cleanliness and staff were very friendly. The bed was extremely comfortable and we had plenty of pillows.
I liked that it was easy to get to, facilities were clean and the staff was courteous--good connection between Orbitz and the Inn.
Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Americas Best Value Inn Bowling Green, and we look forward to welcoming you back soon. Sincerely, Assistant General Manager
Less then a minute off the highway. Close to a lot of restaurants
Thank you for the terrific review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Americas Best Value Inn Bowling Green, and we look forward to your next stay! Sincerely, Assistant General Manager
Dear Kevin,We truly appreciate your review. We pride ourselves on offering signature experiences, so I apologize for the missteps you encountered with breakfast. We’re always seeking out ways to improve our guests’ experience, and feedback like this helps us do this, so I appreciate you sharing this with us. As a valued guest, and we would be pleased to have another opportunity to showcase our true hospitality.Regards,Victor P., GM