The outside of the property was nasty. Trash cans over run. Cigarette butts all over. Landscaping was not maintained. The 1st night there we were on the road side the traffic noise was awful. We moved to the other side, a car with no muffler backed up to our window and they cranked their car many times in the night. After the 3rd night we moved to another hotel. Slept like a baby. I went to the desk several times in the night no one was able to be found
Cleanliness
Snow everywhere around the property. Breakfast very poor
I will not stay st this property again until the get new beds and train front desk staff to speak and talk like they respect their job!! Front desk staff was nice but was dressed in school street clothes and was not wearing a mask as mandated in boone.
During Covid, I appreciate the paperless checkin... I just gave my last name and they handed me a room key.
Nice hotel. Clean, convenient, comfortable bed. Nice place to stay!
Incredibly gross! My family rented multiple rooms and each room was gross. One set of pillows were stuck together with a crusty tissue nearby. I can only imagine that semen was the sticky substance between pillows. Another room had pubic hair in the bed, so sheets weren’t changed in two separate rooms. My bathroom had hair in the corners of the floor. My parents bathroom had 2 of 3 of their bath towels with chemical burns on them so they were completely bald in patches. The elevator’s phone was broken and kept beeping all night and I could hear it from my room.
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Convenient, good value for money, friendly staff, nice breakfast.
The only issue was that our reservation came in as 2 different nights so i had to check in the out the next day the check back in. They tried to make us move rooms since the next day was a new check in.
Desk attendant was very rude. Room: not properly cleaned
The beds were not comfortable. The air in our room made a loud noise and you could hear the traffic going by with no sound proof to the windows. You could also hear the people above us walking back and forth. The room itself was nice and spacious though.
Hotel room was clean, the only thing is they are not doing the breakfast buffet
Bathroom was not clean. Lot of stains and cracks. Staff was not courteous. Breakfast wasnt served
Fast and friendly service. I would visit again in the future.
It has a good location and the staff is pretty nice. The only bad thing was that there is no cleaming service for Covid, that means nobody will clean you room even if you stay for a week. Kind of weird, but its happening.
first day well, on the second night the fire alarm kept coming off and we had to move to the hotel next door
Country Inn & Suites by Radisson, Boone, NC places you within a 15-minute stroll of popular sights such as Appalachian State University and Daniel Boone Native Gardens. This 68-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.
Free self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests staying at Country Inn & Suites by Radisson, Boone, NC enjoy an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
The outside of the property was nasty. Trash cans over run. Cigarette butts all over. Landscaping was not maintained. The 1st night there we were on the road side the traffic noise was awful. We moved to the other side, a car with no muffler backed up to our window and they cranked their car many times in the night. After the 3rd night we moved to another hotel. Slept like a baby. I went to the desk several times in the night no one was able to be found
Thank you for staying with us, and for posting your comments. We appreciate the feedback. I apologize that we did not provide all the services you expect and deserve. That holiday we were very busy and a little short staffed. We are endeavoring to do much better.Thanks again for communicating with us.
Cleanliness
Thank you for staying with us and for posting your score. We are glad you had a good visit. We hope to see you again soon.
Snow everywhere around the property. Breakfast very poor
Thank you for staying with us, and for taking the time to post your comments. We really appreciate your business. I am very sorry that we did not supply you with the product and service you deserve and expect. We had a skeleton crew due to the snow, and apologize for any lapse in our services. Some breakfast product was out-of-stock with no appropriate alternatives. Again, thanks for your business. I do hope that we will have the pleasure of serving you again in the future to your greater satisfaction.
I will not stay st this property again until the get new beds and train front desk staff to speak and talk like they respect their job!! Front desk staff was nice but was dressed in school street clothes and was not wearing a mask as mandated in boone.
On behalf of our entire staff at Country Inn & Suites by Radisson, Boone, NC - BNNC we apologize for the concerns you shared about your experience at this hotel. Thank you for taking the time to post your comments. We appreciate the feedback. I will check the beds in your room, and speak with the front desk about masks and attire. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
During Covid, I appreciate the paperless checkin... I just gave my last name and they handed me a room key.
Thank you for staying with us and posting your comments. Happy Fall !
Nice hotel. Clean, convenient, comfortable bed. Nice place to stay!
Thanks so much for staying with us and posting your comments. We are glad you had a good experience, and hope to see you again soon,.
Incredibly gross! My family rented multiple rooms and each room was gross. One set of pillows were stuck together with a crusty tissue nearby. I can only imagine that semen was the sticky substance between pillows. Another room had pubic hair in the bed, so sheets weren’t changed in two separate rooms. My bathroom had hair in the corners of the floor. My parents bathroom had 2 of 3 of their bath towels with chemical burns on them so they were completely bald in patches. The elevator’s phone was broken and kept beeping all night and I could hear it from my room.
Thank you for staying with us, and for taking the time to post your comments. We really appreciate your business. I am very sorry that we did not supply you with the product and service you deserve and expect. I am a new GM here, and will take steps to correct any and all deficiencies in housekeeping. Based on your comments, I will inspect you room and implement corrective training with involved staff. Again, thanks for your business. I do hope that we will have the pleasure of serving you again in the future to your greater satisfaction.
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Thanks for staying with us and for posting your comments. We hope to see you again soon.
Convenient, good value for money, friendly staff, nice breakfast.
Thanks for staying with us and for posting your comments. We hope to see you again soon.
Thanks for staying with us, and for posting your score. I apologize that we did not meet your expectations. If there are any details you would care to share, so we could follow-up, please let me know.