Best Western Plus Kootenai River Inn Casino & Spa3.0 out of 5.0
Recent guest reviews
We have stayed here several times and always have a great stay. I recommend the balcony rooms as the view is beautiful. We stayed in the lodge section this time which is farthest from the lobby and casino. The king room was very large and the bed seemed new. Great pillows and very clean. Love the bathroom with the sink and counter separate. We always find the front desk staff to be courteous and helpful. The check in was fast as was checkout. There is a smoke odour in the lobby but no trace in the lodge section. We find this hotel to be a great value as breakfast is included (and it is yummy and plentiful). The casino is fun but I always lose. We have never used the pool or jacuzzi but it looks great from the outside. We will be back.
Hallway carpets and beds need to be replaced. Bar/lounge are chairs are over 20 years old and are dirty. Food is good in restaurant. Front desk staff needs to interact with customers better. I stayed at this location when it was fairly new decades ago. It was considered ver nice at that time. However, it seems that that only thing they have updated since then is the casino gaming area.
Loved the river view The hotel was all decorated for Christmas and the view of the river was beautiful with all the fresh fallen snow Would definitely go back again There is a nice little walkway from the hotel to downtown which goes right under neath the highway . The downtown has neat little shops you can explore a pretty cute little town
Great service, rooms, staff, casino (well .... I didn't win) but great experience! Definitely will be planning another stay or two this year! Promotional coupons are nice to receive with the casino players club!
We had to travel to Bonners Ferry from Spokane for business during a snow storm but made it safely to the hotel. We were allowed to check in early, which was great since we were cold and stressed from the drive. We had a beautiful room that had a small deck that overlooked the river. With the snow coming down, it was all so beautiful. I must say for a Casino, the hotel was very quiet at night. The casino itself was pretty tight....so we only played for about an hour or so since we weren't hitting any bonuses or anything...just throwing our money in the machine and that was about it. The staff was friendly and helpful. We ate at the Springs (dinner and breakfast) and the food and service was excellent!!! I have to say both waitresses Thursday night and Friday morning were personable and pleasant! I give the hotel and restaurant 5 stars but really disappointed in the casino.
This non smoking casino hotel is a very good stay for this area. Visited in November while visiting family for Thanksgiving. First time staying here but will be coming back for our next visit. Rooms were clean and comfortable. Staff was al very friendly and the food at the restaurant was quite good. Good value compared to other locations in the area and with a very nice view of the river.
Was a very laid back property. offering pet friendly rooms. Huge plus for our little dog. Front desk staff seemed overwhelmed with the check-in process. The day SPA is a must, the prices are reasonable, Staff is very friendly and the massage therapist was worth every dollar I spent. They treated you like you were special for a moment, a great way to pamper yourself. Rooms were well appointed, could use a microwave as an addition. There were several entrances so you didnt have to go thru the lobby to get outside. Could of done without the kids running up and down the halls both above us and on our floor.
We've actually stayed here twice since my last review but 'my bad', I just got around to reviewing it again. We have had a wonderful stay here every time, great casino with 2 smoking and 1 non smoking rooms, good choice of slot machines (some Canadian also), good/decent food, comfortable, clean & spacious room, and terrific service from wonderful staff. Wish they had wine coolers at their little bar counter; they have beer (great for hubby) and (I think) hard liquor. They do have a free soda/pop area where you can help yourself, so this suits me just fine. We find that the payouts are decent, you win some, you lose some. When we lived in Manitoba we used to enjoy going to a casino in Minnesota a couple of times a year and always had a great time. Then the band fired their managers and took over the operations themselves. They started getting greedier and greedier: the slot machines got tighter & tighter, service got really bad, everything got run down and prices kept going up. And we, our friends and relatives stopped going. Period. I really, really hope that the Kootenai River Inn Casino keeps doing what they're doing! Because so far, they're sure doing everything right!! We have come to love this casino and it is now our 'go to' place. See you at Christmas!!
We stayed over Thanksgiving this year. Overall, a good expereince. The checkin was smooth and easy with friendly people. The room was clean and large, tmade more so by the minimal amount of furniture in the room. It could have used a desk, but it did provide a small round table and two chairs. We enjoyed the view from the small balcony but did not spend much time out there. The shower was great! We had breakfast included with our room, so we had a wonderful start to each day (good food, friendly service). The Huckleberry pancakes were REALLY good, but plan to share! Now the reservations: 1. The AC was not terribly effective. We like a cool room at night, so we slept with the balcony door open...in November...in Idaho. And we were still not really in a "cool" room. 2. The TV did not work (could not change channels). The hotel was prompt about sending someone up to fix it but it took a while, so we were on of two days without TV (no biggy - it was Thanksgiving afterall). 3. We brought bathing suits and were excited to use the hottub. My husband went in once but I abstained throughout our visit. The pool/hottub area was overrun with children at almost all hours of the day! My husband sat in the tub for about 30+ minutes, with the young children (under 8 years old) that were in the tub when he showed up staying in until after he left (this is NOT safe for young kids, but no hotel employee appeared to be monitoring). He also said that the kids were not great about accommodating another person in the tub, nor were the parents really paying that much attention. 4. Our room was almost above the pool, so whenever we came in or left our room, we were treated to the pool exuberance. Luckily, the door had good soundproofing.
Had a room with our dogs on the third floor overlooking the river. PERFECT room! Lots of space, beautiful view, not noisy, ordered room service, gambled, used the restaurant to meet with friends. And we went home so relaxed. Great value from dinner, to lounge, to room. Next time - Spa!
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Best Western Plus Kootenai River Inn Casino & Spa places you next to Boundary County Library and Pearl Theater. This 3-star hotel welcomes guests with 101 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Mirror Lake Golf Course is also a short drive away.
Enjoy a bite to eat at Springs Restaurant , the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is available for a fee.
Best Western Plus Kootenai River Inn Casino & Spa's 101 rooms are air-conditioned and provide refrigerators, coffee makers, and free local calls. Guests can expect to find free WiFi and cable TV. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks.
At Best Western Plus Kootenai River Inn Casino & Spa, guests enjoy a full-service spa, an indoor pool, and a fitness center. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 469 reviews