As a professional airline pilot i have stayed in thousands of hotels over the decades. Compared to others, the hotel staff gets an A on friendliness and trying to do everything they can to make your stay more comfortable. Good breakfast, clean place, convenient (beside Walmart and 20 min from ski resort). If you want to save high resort hotel fees, and have a nice place to stay to ski, this is the place. Small refrigerator & microwave in room.
everyone was nice and would answer any question we had. The place was nice and clean
The rooms were clean. Friendly staff. The outdoor fireplaces were nice. Breakfast was great. Always stocked. The biggest down was someone was smoking on our floor although it was non-smoking. Spoke to manager and they looked into it.
I had reservations here for two nights. I ended up changing a plan and only needing it for 1 but was inside the cancellation period. I had already done battle to no avail w/ an airline and was disheveled, wet and cold. I simply wanted to just check in and get situated. Even thought I was 4-5 hours early to check-in, I explained my terrible day to the front desk person, who didn't even think, she simply said she's get me a room so I could get in a better place and help turn the day around. Imagine that, a normal and empathetic person for once! That meant more to me than any amenity. However the place is also great! Seemingly newly remodeled and clean. Comfortable beds and linens. One thing of note and maybe random but it was nice to have an a/c-heating unit that didnt sound like a 727 taking off all night. Ill also note the location is great. Close to everything you could need...town and country Cheers to the Hotel Ruby! THANKS!!
Location was great for a visit to Sandpoint and places north.
Clean, nicer room, good experience. Will stay here again.
No fridge,no microwave.tiny room.nurse ratchet work s the afternoon shift.
This hotel has no coffeemaker or fridge in the room, breakfast is without any proteins ( only cereals), no decent blankets, patchy internet service, and thin walls. Bearable for one night, but not longer than that.
Comfortable and clean. Very good value. Sry friendly and helpful staff.
This is a nice, clean hotel and easy to find. The themed room with a jacuzzi was a great surprise that totally made the trip! The staff was pleasant and helpful. The continental breakfast did leave us wanting as there was not much of a selection available. All in all this is a charming property and I definitely recommend it!
Modern room and furnishings. Two hot pools in the main pool area.
Room felt a little small. Beds were comfortable. Price was good for the area. Jets in hot tub didn't work very well.
Amenities for the dog were excellent. Sasha loved the dog run and the treats. Hotel staff were kind to our pet as well.
The hotel is quite nice, but my dog was especially happy about the very nice, fenced dog park area. What a great amenity for pets!
Stayed here twice so far. Excellent service, good location, friendly staff.
Located within 2 miles (3 km) of Sandpoint Elks Golf Course, Hotel Ruby Ponderay/Sandpoint places you within a few miles (5 km) of Panida Theater. This 69-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour fitness center.
Free continental breakfast is served each morning from 6 AM to 9:30 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat.
All of Hotel Ruby Ponderay/Sandpoint's 69 rooms are air-conditioned and have an array of amenities, including free local calls, ironing boards, and desks. 39-inch LED TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and bathrobes. Wardrobes or closets are also available.
Hotel Ruby Ponderay/Sandpoint features an indoor pool, a children's pool, and a 24-hour fitness center. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with tours/tickets and securing valuables. Additional amenities include 2 spa tubs, free WiFi in public areas, and a meeting room.
As a professional airline pilot i have stayed in thousands of hotels over the decades. Compared to others, the hotel staff gets an A on friendliness and trying to do everything they can to make your stay more comfortable. Good breakfast, clean place, convenient (beside Walmart and 20 min from ski resort). If you want to save high resort hotel fees, and have a nice place to stay to ski, this is the place. Small refrigerator & microwave in room.
everyone was nice and would answer any question we had. The place was nice and clean
Thank you for the excellent review Linda! I'm so glad you enjoyed your stay with us, and that our staff was so helpful. It was a pleasure having you as our guest, and we hope to see you in the future!
The rooms were clean. Friendly staff. The outdoor fireplaces were nice. Breakfast was great. Always stocked. The biggest down was someone was smoking on our floor although it was non-smoking. Spoke to manager and they looked into it.
Thank you for the wonderful review! We're so happy you enjoyed your stay with us. We were able to locate the smoking guest and get that taken care of, I'm very sorry you had to experience that during your stay. Thanks again for staying with us, and we hope you have a fantastic day!
Thank you for the fantastic rating! Have a nice day!
Thank you for the great rating!
Thank you for the great rating! Have a wonderful day!
I had reservations here for two nights. I ended up changing a plan and only needing it for 1 but was inside the cancellation period. I had already done battle to no avail w/ an airline and was disheveled, wet and cold. I simply wanted to just check in and get situated. Even thought I was 4-5 hours early to check-in, I explained my terrible day to the front desk person, who didn't even think, she simply said she's get me a room so I could get in a better place and help turn the day around. Imagine that, a normal and empathetic person for once! That meant more to me than any amenity. However the place is also great! Seemingly newly remodeled and clean. Comfortable beds and linens. One thing of note and maybe random but it was nice to have an a/c-heating unit that didnt sound like a 727 taking off all night. Ill also note the location is great. Close to everything you could need...town and country Cheers to the Hotel Ruby! THANKS!!
Thanks for taking the time to leave us such an awesome review! I'm so glad our front desk staff was so accommodating to you, she was pretty ecstatic to read your review as well! Thanks for staying with us, and we hope to see you again!
Thank you for the excellent rating! We're happy you enjoyed your stay with us. Have a great day!
Thank you for the great rating! Have a fantastic day.
Location was great for a visit to Sandpoint and places north.
Thank you greatly for your review. We are glad you enjoyed your stay, and we can't wait to see you again!