Kameha Grand Bonn5.0 out of 5.0
Recent guest reviews
We stayed at the Kameha for one night during a stop over. My husband went to the spa which he enjoyed a lot. The room was nice, a little dark. Be aware of the open bathroom as not everybody likes that. The parking garage is conveniently located underneath the hotel. Staff was friendly, can’t complain. We were only disappointed in one thing: during check in we asked if the Alm would be open that night as we wanted to have dinner there. We were told yes. When we arrived at 8.50 pm, we were told that the kitchen was already closed. We were very disappointed, on one hand that they would close so early but also that we weren’t told during the check-in. It’s just a little detail, but we were very much looking forward to it. The dinner at the lobby bar was nice though.
Thismis not a five star hotel, but a nice middle class hotel Very modern feeling but it looks a bit cheap. Inwas booked in a room where they were expecting also a dog although I don’t have one. I had ro find out myself who everything worked in the room which was difficult. The safe was hidden in a drawer. At night a was able to put out all lights except for one. This was the shaving mirror which gave very much light. No turn down service at night. Terrible colors in corridors. Breakfast buffet was okay but not convenient located in an area where all the guests enter the restaurant. Kind service. High prices for a glass of wine and horrible chicken nuggets.
Just spent a night at the Kameha with my wife and the overall experience, hotel, dinner at Yunico, room was ‘Okay’ which in my view is not good enough for the price or ambitions of the hotel. I travel a lot and stay in hotels of all ranges. For the range this hotel situates itself in a junior suite should not have a broken mirror, the railing for the bathroom door visibly damaged, a desk with a hidden plug too narrow to fit your Mac laptop plug into and a light system that leaves you in the dark as you struggle to figure it out. The room on the whole was nice, large and comfortable but you expect those things at 3 star hotels or above. The service at Yunico was well done but the meal, while at some points eye-opening, in the end left my wife and I thinking about the value for the money. In my opinion that is a fail. Everyone knows going in what the costs will be but we expect an experience that leaves us feeling like it was a treat worth the money. If you are wondering whether it was worth it...then it wasn’t. Breakfast is great. Lots of variety and high quality. Check-in and check-out were fine but I still find their system a bit awkward. At check-in I noticed one family cut in front of a couple because no one is quite clear where to stand. The interior decor is quite well done and definitely puts you in the mood that this is not a standard experience or a standard hotel. And it is not. It is above the standard but not quite up to the standard they are aiming for.
While the check-in experience wasn't good (unfriendly staff) and you need to wait in line to get your parking ticket validated, the rooms are modern, colorful (as is the lobby) and overall an out-of-the-ordinary hotel stay experience. Both their Japanese and Italian restaurants are pricey but offer excellent choices and quality. Spacey parking garage (not standard in Europe).
5th or 6th time I have stayed here. Super hotel on the surface with a top class Japanese restaurant but the technology in the rooms is not working and service is shocking. They have a "just 4 u" button that is not answered and when it is the requested service does not arrive. Seems like cost cutting measures are being taken too far. I was upgraded to a wonderful room but touch screen did not work and the superb bathroom had only one shampoo (bath and shower). Empty minibar and no ironing facilities in room. Requested call back from reception did not happen to arrange wake up call. Falling a long way short for what should be a top class business hotel. Shocking and you can stay in far better business hotels in Bonn.
This is possibly the 5th or 6th time I've used this hotel. On the whole, as ever this was a pleasant stay. The staff are all excellent and the quirky rooms quiet & comfortable. A couple of minor irritations were that check in was slow, and the water (which is complementary) and coffee for the machine in the room wasn't replenished.
We visited for 1 night on our journey north and we were really pleased we chose this hotel. Inside was very decorative and the rooms were extremely spacious and well-equipped. Infinity pool was nice and the sauna very pleasant. Would recommend for overnight stays and longer.
The hotel is definitely hard to describe, in a good way. Bold décor at a grand scale! I have stayed there twice, during large events and the staff has been superb. They have been flexible and gone out of their way to help. The hotel has many features that are commendable with a very clean spa area, free lockers, pool, workout area, and even bikes for riding along the river. The rooms are well appointed, with heated floors near the sink area, and finished with deep, rich colors and art. If you want to wander along the river and relax while working hard and eating well, then this is a great place for you.
I stayed in this hotel on the occasion where the hotel was sacred 'Hotel of the Year' in Germany. A nice experience with refreshing decors. De luxe rooms, de luxe service and a huge breakfast buffet. Good food & drinks!
Highly disappointing. Unfriendly or rather rude check in. If it would have not been for the Guest Relations Manager the service would have been terrible. It is a shame. The beds and pillows super uncomfortable. Not what I expect in a 5*. Guest feedback can be given on the App of the hotel . Very impersonal. And with the Hotels speed on wifi that took forever to download. Reply's are also not done. After all I expected more from this hotel.
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Outdoor pool
Located in Beuel, Kameha Grand Bonn is within a few miles (5 km) of sights such as United Nations and World Conference Center Bonn. This 5-star hotel has 254 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an outdoor pool. It's on a river and also close to Bundeskunsthalle and Old Bundestag.
Enjoy dining at Brasserie Next Level, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with breakfast, served for a fee from 6:30 AM to 10:30 AM.
All 254 soundproofed accommodations feature sitting areas. LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. IPod docks, minibars, and free newspapers are also standard.
Guests of Kameha Grand Bonn enjoy a full-service spa, an outdoor pool, and a 24-hour fitness center. Parking is EUR 20 per night (EUR 25 per night for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the airport to the hotel (available 24 hours) for EUR 80.00 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 1019 reviews