This hotel is honest and honorable. I had an issue, perhaps a simple misunderstanding and management went above and beyond to satisfy the situation. Besides this, breakfast is good, location great next to the train station. Makes it a great base for day trips outside Bologna.
Very conveniently located right across the street from the train station. No cab needed. Room was very clean. Bed was slightly harder than normal but I found this to be the case in other hotels I stayed in in Italy. Breakfast was okay.
A great location and kind staff. The room condition was good and also available some VIP benefits. The gym needs to be upgraded, but other facilities are fine. Will definitely stay again.
for a mistake they gave a reservation one month before and you charge me for tha nigth I WILL NOT GO BACK AGAIN TO THIS HOTEL
Big room, quiet and clean. Staff was very helpful and the breakfast was nice to have right in hotel. Hotel was right across from train terminal which was convenient if traveling by train. The town was a fifteen minute walk to center. It was a good hotel and I would recommend it.
We chose this hotel primarily for its location right by the train station. Despite the central location, the rooms were quiet in addition to being very comfortable. We also liked that it's near a park, and that the historic center of Bologna is only a 15 minute walk away. The only negative was dining--we were shooed away from the coffee shop when we arrived at mid-afternoon, and the breakfast buffet was only average. That said, I'll use the Starhotels Excelsior as my go-to the next time I'm in Bologna.
Had no idea what to expect. Reserved in a hurry. Was very pleasantly surprised. Staff very helpful. The internet worked, although a little slow for video conferencing.
Excellent location, near the railway station and airport shuttle. 20 minutes of pleasant walk to the center. A lot of restaurants nearby. Perfect and tasty breakfast, friendly staff.
This is a fabulous hotel in Bologna. Super close to the airport, across the street from the train station, and a 15 minute walk from the city center. The staff was very welcoming and provided great upgrades. The breakfast in the morning was delicious with Italian and continental options. The only thing I wish was that parking was included with the stay. Would go back for another visit.
We were able to locate the hotel right away. We walked to the sites. There was plenty of shopping.
Located in Historic Center, Starhotels Excelsior is within a mile (2 km) of popular sights such as Land Rover Arena and Piazza Maggiore. This 193-room, 4.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7:00 AM to 10:00 AM.
All of Starhotels Excelsior's 193 rooms are soundproofed and have an array of amenities, including minibars, safes, and desks. TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries.
Guests of Starhotels Excelsior enjoy a gym, free WiFi in public areas, and conference space. Self parking is offered for EUR 35 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and express check-in.
This hotel is honest and honorable. I had an issue, perhaps a simple misunderstanding and management went above and beyond to satisfy the situation. Besides this, breakfast is good, location great next to the train station. Makes it a great base for day trips outside Bologna.
Very conveniently located right across the street from the train station. No cab needed. Room was very clean. Bed was slightly harder than normal but I found this to be the case in other hotels I stayed in in Italy. Breakfast was okay.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Starhotels Excelsior Management
Dear Guest, on behalf of all of us, thank you for your positive feedback. We are looking forward to welcoming you back soon. Warm Regards
A great location and kind staff. The room condition was good and also available some VIP benefits. The gym needs to be upgraded, but other facilities are fine. Will definitely stay again.
Dear Will il Orbitz, It’s such a pleasure to read your kind words regarding Starhotels Excelsior and its staff, but most importantly, for dedicating some of your personal time to us. We are looking forward to welcoming you back again soon. Best Regards The Starhotels Excelsior Management
for a mistake they gave a reservation one month before and you charge me for tha nigth I WILL NOT GO BACK AGAIN TO THIS HOTEL
Big room, quiet and clean. Staff was very helpful and the breakfast was nice to have right in hotel. Hotel was right across from train terminal which was convenient if traveling by train. The town was a fifteen minute walk to center. It was a good hotel and I would recommend it.
Dear Karen, It’s such a pleasure to read your kind words regarding Starhotels Excelsior and its staff, but most importantly, for dedicating some of your personal time to us. We are looking forward to welcoming you back again soon. Best Regards
We chose this hotel primarily for its location right by the train station. Despite the central location, the rooms were quiet in addition to being very comfortable. We also liked that it's near a park, and that the historic center of Bologna is only a 15 minute walk away. The only negative was dining--we were shooed away from the coffee shop when we arrived at mid-afternoon, and the breakfast buffet was only average. That said, I'll use the Starhotels Excelsior as my go-to the next time I'm in Bologna.
Dear Steve, Thank you so much for taking the time to share your feedback about your recent stay with us. We’re delighted you enjoyed our rooms and the location which is indeed, second to none. Looking forward to welcoming you back again soon. Kind Regards The Starhotels Excelsior Management
Had no idea what to expect. Reserved in a hurry. Was very pleasantly surprised. Staff very helpful. The internet worked, although a little slow for video conferencing.
Dear Steven, It’s such a pleasure to read your kind words regarding Starhotels Excelsior and its staff, but most importantly, for dedicating some of your personal time to us. We are looking forward to welcoming you back again soon. Best Regards The Starhotels Excelsior Management
Excellent location, near the railway station and airport shuttle. 20 minutes of pleasant walk to the center. A lot of restaurants nearby. Perfect and tasty breakfast, friendly staff.
Dear Guest, Thank you so much for taking the time to share your feedback about your recent stay with us. We’re delighted you enjoyed the location which is indeed, second to none. We are so pleased to read you had a great stay with us and thank you for highlighting our amazing staff. We hope to welcome you back to our hotel very soon! Sincerely, The Starhotels Excelsior Management
This is a fabulous hotel in Bologna. Super close to the airport, across the street from the train station, and a 15 minute walk from the city center. The staff was very welcoming and provided great upgrades. The breakfast in the morning was delicious with Italian and continental options. The only thing I wish was that parking was included with the stay. Would go back for another visit.
Dear Radha, It’s such a pleasure to read your kind words regarding Starhotels Excelsior and its staff, but most importantly, for dedicating some of your personal time to us. We are looking forward to welcoming you back again soon. Best Regards
Dear Alan, Thank you for your feedback. We are glad you enjoyed your stay with us and we are looking forward to welcoming you soon, again. Warm Regards