Novotel Bologna Fiera4.0 out of 5.0
Recent guest reviews
no friendly staff at the reception, when you ask something its to much to give a correct answer.... i m a platinum member but even then you are served like a dog .... room old , not clean, bathroom same breakfast was ok, but staff you didnt see .... so hope not to come here again
If you live in a corporate world where everything is paid for you and you don’t mind paying top money for mediocre food or €20 for a taxi into the city then this location would probably be ideal. There were so many things wrong it’s difficult to know where to start: The hotel location: Set in a desolate area of wasteland surrounded by motorways, slip roads and roundabouts. No local amenities except for prostitutes who ply their trade on the street outside the hotel. No local transport options, 1.4km to nearest bus stop which involves walking along three lane dual carriageway with no footpath. The hotel will call you a taxi but be aware that the taxi account will charge you from the moment it’s called. So if they say it will be here in 3 minutes, expect a €6 meter fee when you get in, and 5 minutes will be €8.50 so the longer you have to wait, the more it costs you. Room: Bed is about as comfortable as someone else’s false teeth. The shower door doesn’t fit properly and the bathroom floods when you use it. The room is hotter than a thousand suns because the air conditioning doesn’t work. After complaining three times the technician came to fix it and it does actually work but the receptionist said that the manager insists on keeping it switched off to save money. The window was broken and hanging off the hinge (room 525). Electrical socket at desk unusable as impossible to fit plug and adapter in. Facilities: Swimming pool closed (the only reason we booked the hotel). The pool was green and full of algae which attracted swarms of mosquitoes. It was apparently too cold for the pool to open (despite being 25c/80f). In summary the hotel is not worthy of being called 4* and should be avoided at all costs.
I stayed here for a business meeting but my spouse came along. This location was abysmal. If you put Bologna up on a giant map there would not be a more secluded spot on it within the city. You either eat off the hotel's short menu of mediocre items or you pay cabs to come out to this wasteland or you walk 1.8km to a bus stop. Cabs in Italy start charging as soon as you request them. At this hotel a cab in the evening to go out to dinner would be at 7.5EU when it arrived to start you trip back to civilization. The room has another set of issues. The centerpiece of the room is a platform that has a pile of cloths on it that the desk will confirm is the mattress. We asked and all the rooms in the hotel have this thing. The A/C didn't work. So they send someone up and he spends 10-15 minutes on it and leaves. I call the front desk again and this time they tell me the A/C is still off in the building. What was the guy doing futzing around? She told me they turned off the heat. I told her the fan had never come on so there was no issue with the room heating. Even warm airflow would have been an improvement. After two showers the room was a sauna. We kept the window open for the rest of the week as best we could because ours only opened a couple inches. Fortunately there were no bugs. Other guests told me their fan was blowing. Others had the no air movement like us but said their window would open wide. The plug situation in the room was a joke. I mean really. There was a plug on the desk but the desk had this swinging arm on it about 3cm in front of the outlet. Guess how big a converter plug is - about 5cm with the metal prongs. It was like an idiot test to see if you could fit a square peg in a round hole. The two of us shared the one plug next to one side of the bed for the week. We had 4 things to charge so that was good test of our fairness. Shower knobs were all broken and it was obvious why: they were unusable. This is Hansgrohe's fault though really. I hate their crap, I have it in one bathroom at home and it's crap there too (buy Moen!). Most of the bathroom lights were out but that was at least consistent with the wall switches that had no function. Water container in the coffee pot was full of gunk. How does that even happen? It should have been fresh water in there, no? I think you'd have to neglect water for years for that to happen. Here's a tip for the bar - charge to your room. While waiting after checkout for the cab we ordered a wine. Since we were checked out I had to use a credit card. You'd think they never saw one before. We didn't get to have the drink together. It was so long I took my wife her glass and then drank mine while watching the fun at the register wtih my visa card. Free breakfast was OK, but the cappuccino was a fully automatic that sucked. You can get a good one though if you are willing to risk a 1km walk that takes you under an highway overpass with no sidewalk. Just scoot through quickly when you see a gap. We did that most mornings for breakfast. It was also on the route to the bus stop. The bus is only 1.5EU and will take you all the way to Piazza Maggiore BTW. Here's the real rub, my company paid 180EU per night. Here on tripadvisor I could have booked it for $88 (and I still would have overpaid).
Whilst OK, this hotel just isn’t a four star property. Certainly nothing akin to any 4 star we have stayed in before. Visited with family over the Easter school hols. We thought the room was very basic, much more so than the reviews suggest. We once stayed in a Premier Inn and the rooms were definitely more basic than that. It was great to find a family room as we only have one child at present but the sofa bed really was uncomfortable, even for a 6 year old. The partially glass doors on the bathroom creaked which woke the family up when you went to the bathroom in the night (you couldn’t leave them open as they opened outwardly, so no space) , it was bizarre going to the bathroom with a door you could see through (not particularly opaque) and the shower was a bit grim (mould build up in places). There was a whole part missing next to a tap in the sink (not sure was was meant to be connected but there was a broken bit of metal sticking out). The air conditioning didn’t work and from prior reviews, it would suggest it was turned off. We did open the window (which in fairness we prefer to aircon) but it would have been nice to have been able to cool the room down during the day. Breakfast we really struggled with. An awful lot of sweet options, very poor hot food and limited of anything else. Certainly nothing like I’ve had elsewhere in Italy. It was a tad like eating in a school canteen, such was the look, feel and atmosphere. There were not enough staff at all to deal with the clear up of of tables, so the host was struggling to seat guests as so many tables were dirty - this happened 4 mornings in a row, so I assume a usual occurrence. Location was interesting. Certainly simple to get into the city centre and to FICO Eataly World (although advised the FICO bus into the city centre, which is the closest bus stop, is a €7 each return journey (less than 10 mins bus, hence feeling it expensive), which does add up and is practically the same as getting a taxi there & back). Very industrial rather than in a conference zone. The staff however, were very welcoming and very much do the hotel justice. The 2 stars are entirely for them. Everyone we spoke to was pleasant and helpful. This is probably a good hotel for business travellers but not great for families and certainly not the star rating suggested.
We stayed here for 1 night due to a tournament. The location is ok - limited free parking for guests. Tons of paid parking space. The room is an ok size for a family of 4. Bear in mind that you have to present identification for all people staying at the hotel even for kids. The hot breakfast selection is limited to scramble eggs, hotdogs and bacon. You have tons of cornettos choices.
large room, rather clean, comfortable bathroom with both shower and tub (separated). the beds were clean and comfortable. there is also a large parking area and small kid playground. all very nice, with just one exception: coffee was unbelievably disgusting. except for coffee, the rest of the breakfast was good, wide selection of different types of food and good quality
I visited this hotel when I was on a business trip to the city. I recommend this hotel as it offers all the comforts for the clients in a 5 star environment. Excellent service in every way and delicious dishes that are comparable to Bologna's famous restaurants
Well situated for travelers to bologna region: not far from the airport and the highway, very nice hotel with a restaurant that offers a good breakfast. Staff professional and helpful. The room are clean and quit
Our family of four - two adults and children aged 11 and 8, stayed in this hotel for two nights in January. The family room is a room with a sofa bed and a double bed. The sofa bed fitted our children perfectly, it is actually two separate single beds and our kids found them comfortable. The good-sized bathroom has both, a bath and a shower cabin. The only thing we found strange is the swinging partly-glass bathroom door without a possibility to lock it. So anyone using the bathroom at night lights up the whole room. Buffet breakfast was good, had a choice of everything, but nothing too fancy either. Coffee and croissants were excellent, but not too much choice for cooked breakfast. The hotel is situated near the motorway exit of Bologna Fiera, about 10 minutes drive from the city center and about 5 minutes drive from FICO. We found it excellent value for money.
This hotel is very well located for motoring visitors, the rooms are large, well furnished/equipped, the staff is very professional, friendly and helpful. To top it all up, a very nice restaurant at ground level. Highly recommended!
- Close to BolognaFiere
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
Located in Bologna Fiere District, Novotel Bologna Fiera is within a mile (2 km) of popular sights such as BolognaFiere and EuropAuditorium Theater. This 207-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour fitness center. Parco Nord Arena and Luigi Bombicci Museum of Mineralogy are also nearby.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Full breakfast is offered for a fee each morning from 6:30 AM to 9:30 AM.
Novotel Bologna Fiera's 207 soundproofed rooms provide minibars, coffee makers, and safes. LCD TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers, free toiletries, and bidets. Other amenities include phones, ironing boards, and desks.
At Novotel Bologna Fiera, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for EUR 15 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 8 meeting rooms, conference space, and a 24-hour business center.
Reviews from Trip Advisor
85.0% of guests recommend this hotelTotal of 1285 reviews