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Extended Stay America - Boise - Airport

2.0 out of 5.0

Extended Stay America - Boise - Airport

2.0 out of 5.0
Vista Ave, Boise, ID
1-844-663-2276

Recent guest reviews

Easy location to get to from interstate. Comfortable and inviting.

Great place to stay while traveling. Comfortable and close to reasonable dining

I've been to many hotels and honestly this is the best hotel I've been to. Clean rooms. Friendly staff. Comfort. Not overpriced, and good deal on what you get.

Everything was fine and in place for good experience!

Very clean and accommodating. Staff very kind and courteous.

I have been here nearly a week & not once has housekeeping knocked to even offer services, much less clean towels! Most staff is accommodating & friendly. But one older lady is extremely rude & unafraid to show just how judgemental she is. No ice machine, and as far as "comp breakfast" the options are little to none. Oatmeal, coffee, hot chocolate & individual muffins. No milk no juice, but it is better than absolutely nothing! I recommend else where if you want satisfaction...

Room was alittle smaller than the one in Utah. But quite adequate. Full size refrigerator as always which is a plus to me.

The place advertised a continental breakfast , upon checking in we are informed that the continental breakfast is muffins, granola bars and coffee. No ice machine , and bugs on the bed.

Nice room, clean, had everything you needed. Able to cook in your room, warm up food. Regular size fridge is a plus. Wifi is a little slow.

When I arrived on Aug. 18 they said I did not have a reservation and that they had no rooms. I showed them my printed room reservation fom Orbitz. They said, " that is an Orbitz confirmation and not from them". They would not honor it. Does Orbitz have an Agreement with Extended Stay America, particularly the one in Boise, Idaho??? Finally they did rent me a room but made me pay for it again. I am not happy with Orbitz. The room was OK.

Overall I had a pretty good stay. I don't have any major complaints.

Everything about this hotel is fantastic. We checked in really late due to a delayed flight and the night staff was awesome helping us check in. The room was big and very clean. The bed was really firm which my husband loved. We really enjoyed our night there. My only complaint is that they advertise continental breakfast and that was a big reason why i chose this hotel. Its not breakfast. Its a coffee bar with some granola bars and store bought muffins (little Debbie style.) I was really bummed because I was looking forward to breakfast and we are not coffee drinkers so we ended up going to McDonald's for breakfast. All in all though the hotel was nice...just don't expect a good breakfast!

Beds parked right by AC fan blew on us all night.

Staff friendly and helpful. Room was comfortable and roomy.

Room is big with a stove, large fridge, microwave and sink, A sort of dining table is also there The hotel will give you all the plates silverware pots and pans you might need if you choose to cook in the room. It's a nice change from trying to survive without those amenities for a while in a normal hotel room. If you plan to eat out every meal, it's still an OK room. No daily maid service. Its more of an apartment. Good prices. Coffee and rolls in the lobby each morning. Wish they would provide non flavored creamer.

Efficient and adequate. Nice size room with kitchenette

Enjoyed my stay. Would recommend this property any time.

Room clean and comfortable. The staff were friendly and helpful

The staff & room w ere real nice. My only problem is that they advertise a breakfast and it was breakfast bars, oranges & coffee & tea . That is not a breakfast

A great spot to stay unfortunately we had a rough first night when our room started to smell like cigarettes. We had to wait till the next afternoon to get a new room, but the staff was friendly and accommodating.

2500 Vista Ave Boise ID

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Extended Stay America - Boise - Airport places you within a 10-minute drive of popular sights such as Boise State University and Taco Bell Arena. This 107-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. It's near the airport and also near Boise Centre and National Interagency Fire Center and Wildland Firefighters Monument.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with cable channels. Other standard amenities include a kitchen, a refrigerator, and a microwave. Weekly housekeeping is available.


Property features

Renovated in 2016, Extended Stay America - Boise - Airport offers free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is included with your stay. Front-desk staff can help secure valuables, and provide local restaurant recommendations.

Room options

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America - Boise - Airport

Everyone (19) Couples (5) Business (12) Family (8) Other (6) Friends (2)
5
Everyone

Easy location to get to from interstate. Comfortable and inviting.

By on Jan 1, 2019

Review comment responded on Jan 4, 2019

Thank you for being our guest and for posting your review. We're so glad you were so impressed with our perfect location and that you had a great stay. Thanks again for your review, and we hope you will choose Extended Stay America again! Sincerely, Hotel Management

4
Everyone

Great place to stay while traveling. Comfortable and close to reasonable dining

By , from Federal Way, WA on Oct 13, 2018

Review comment responded on Oct 14, 2018

John, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. We are pleased to read that you liked our convenient location and your comfortable room. Please come back to stay with us the next time you are in the area. Sincerely, Hotel Management

5

nice hotel, great for the price

Everyone

I've been to many hotels and honestly this is the best hotel I've been to. Clean rooms. Friendly staff. Comfort. Not overpriced, and good deal on what you get.

By , from Connecticut on Aug 5, 2018

Review comment responded on Aug 5, 2018

Josh, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so nice to know how much you enjoyed your stay, and we are happy you were impressed with our service, suites and our amenities. We look forward to your next visit soon. Sincerely, Hotel Management

5
Everyone

Everything was fine and in place for good experience!

By on Jul 12, 2018

Review comment responded on Jul 12, 2018

We appreciate you for taking time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for an excellent stay. Your business is appreciated, and we hope you will come back to stay at Extended Stay America again soon. Sincerely, Hotel Management

5

very nice

Everyone

Very clean and accommodating. Staff very kind and courteous.

By , from boise on Jul 3, 2018

Review comment responded on Jul 6, 2018

It was a pleasure to read your fantastic review of Extended Stay America! We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. Thanks again, and we hope to be your hotel of choice every time you visit the area. Sincerely, Hotel Management

2
Everyone

I have been here nearly a week & not once has housekeeping knocked to even offer services, much less clean towels! Most staff is accommodating & friendly. But one older lady is extremely rude & unafraid to show just how judgemental she is. No ice machine, and as far as "comp breakfast" the options are little to none. Oatmeal, coffee, hot chocolate & individual muffins. No milk no juice, but it is better than absolutely nothing! I recommend else where if you want satisfaction...

By , from Boise on Mar 12, 2018

Review comment responded on Mar 14, 2018

Thanks for being our guest. We sincerely apologize for not explaining our policy to you on arrival and for the service issue from one of our staff member. Kindly know, housekeeping is done on a weekly basis to respect the privacy of our guests. Also note, we have a full-size refrigerator with ice trays for guests’ convenience in every room and therefore, we do not have ice machines. Your concerns regarding our breakfast offerings and the poor service are discussed with the concerned individuals in an effort to improve our future guest experience. Please consider giving us a chance to serve you better on a future date. Sincerely, Hotel Management

5
Everyone

Room was alittle smaller than the one in Utah. But quite adequate. Full size refrigerator as always which is a plus to me.

By on Feb 27, 2018

Review comment responded on Feb 27, 2018

Thanks for the wonderful feedback. We are glad you were satisfied with your stay with us. It was such a pleasure hosting you at Extended Stay America, and we look forward to seeing you again soon. Sincerely, Hotel Management

2

extended stay

Everyone

The place advertised a continental breakfast , upon checking in we are informed that the continental breakfast is muffins, granola bars and coffee. No ice machine , and bugs on the bed.

By on Jan 30, 2018

Review comment responded on Feb 1, 2018

Michelle, we sincerely apologize for the cleanliness issue you experienced in your room. We are very concerned about your experience and have immediately brought this to the attention of our housekeeping department for review and action. Also, your concern regarding our complimentary grab-and-go breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management

5

nice hotel

Everyone

Nice room, clean, had everything you needed. Able to cook in your room, warm up food. Regular size fridge is a plus. Wifi is a little slow.

By , from Boise on Jan 18, 2018

Review comment responded on Jan 18, 2018

Josh, thanks for the comments regarding your visit to our hotel. We are thrilled to read you were impressed with your well-appointed room and that our offerings were to your satisfaction. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management

3
Everyone

When I arrived on Aug. 18 they said I did not have a reservation and that they had no rooms. I showed them my printed room reservation fom Orbitz. They said, " that is an Orbitz confirmation and not from them". They would not honor it. Does Orbitz have an Agreement with Extended Stay America, particularly the one in Boise, Idaho??? Finally they did rent me a room but made me pay for it again. I am not happy with Orbitz. The room was OK.

By , from Albuquerque, NM on Aug 29, 2017

Review comment responded on Aug 31, 2017

Bryant, we appreciate you choosing us and are happy that you were comfortable in your room. That being said, we are sorry for the inconvenience you had with the third party reservations. Thanks for being our guest, and we hope to welcome you again. Sincerely, General Manager

Extended Stay America - Boise - Airport

2500 Vista Ave, Boise, ID 83705