Ramada Birmingham Solihull4.0 out of 5.0
Recent guest reviews
This was my 4th stay at this lovely hotel in Solihull, and I will definitely stay here again whenever I am in the area in the future. The Town House Apartments are very nice, and I like the view of the lawn in particular. The restaurant and the bar are two cozy places to dine and sit in, and I have enjoyed everything I ordered here. Not a big fan of the Indian cuisine, but I have enjoyed their rogan josh as well. Special thanks to Liz and Sarah. :) Tips for improvement - on hot days, air conditioning or at least a fan would come in handy. I would also appreciate a minibar in the room.
I was recommended by Jacqui Manning to try the Ramada's 2 for 1 lunch menu. Having not visited the hotel before I was more than pleasantly surprised. The 2 for 1 menu had generous portions and is extremely good value for money at only £9.99. The staff were very friendly from the minute I walked in the door and made me feel like a regular customer which equates to excellent customer service and is something I strive in my own line of business to ensure. I will be visiting again and recommended to my circle in Solihull. Thanks again!
A very hot day and no air cons in the room. You would expect that at a minimum. Rooms were very old and require modernisation. Room smelt musty and shower pressure was very bad. Overall an unpleasant stay and will not be coming back.
Hotel rooms are very modern and smart. Lovely friendly staff especially Liz in the restaurant. Liz made us feel very welcomed, very attentive! Looking forward to my next visit. The gym could do with air con would be the only negative :( apart from that I'm looking forward to my next visit.
My sister and have just returned home after having a beautiful afternoon tea at the Ramada hotel it was for my sisters birthday which is tomorrow every detail was so lovely even pyr sparkley happy birthdays ontbe table we had a lovey waitress her name wax marieahay she couldn't do enough for us I have been three times before but my sisters first visit she loved it we would like to thank the ramada for a lively afternoon .
This has to be the most dated, and poorly maintained hotel I've stayed at in years. I stayed last night and am writing this in the morning (stayed on 20/06/17) I booked on the day because the hotel I usually stay at (on a regular basis) was fully booked. This will be the last time I make the mistake of booking this hotel. The check in process was fine, the lady at reception was friendly and swift - sadly it went downhill from there. On reportedly the hottest day of the year, it was unbelievable to find that once I got out of the lift on to the second floor the heat in the corridor was so high that one person had wedged their door open to let cooler air run from in their room window. The room itself (214) was something out of the early 90's. Extremely dated, not clean and my initial thoughts weren't great. Then I walked in to the room properly to find that there is no air-con (or even a fan)...but what I was gifted with, was a fridge. Not a fridge plugged in to the wall or tucked away with a mini bar. A fridge that was in the middle of the room unplugged with nothing in! I then had a cold shower and tried to iron my shirt but had to call reception to get a replacement iron as the one in the room was broken. I asked for a fan, but they said none were available. Later I rang down for room service, waited 40 mins and rang again, but was told that they'd not received my order...?!? After cancelling it I went for a walk and found a local restaurant. Table for 1 isn't enjoyable, but at least I got some food. In the morning after only getting 3 hours sleep due to the heat, a mattress that was no better than a plank of wood (at least the wood wouldn't have have springs coming out of it) I again went for a walk, to find coffee elsewhere as my back had seized up. The lack of sleep was also affected by what can only be described as threadbare sheets - clearly the hotel management have got an image of how to best cut corners and save costs and they're sticking to it. I checked out - with a gentleman called Masamar (spelling may be incorrect), which unfortunately took around 10 minutes due to the hotel computer system crashing. When I asked if it happens a lot he said yes, as the computers were quite slow (seems another example of cost cutting). All in all - a terrible stay at a hotel that you couldn't pay me to stay in again. I can't believe hotels that charge circa £100/ night can exist at this standard in today's market. The hotel management clearly have no interest in providing good service to their guests - this shines down through the quality of the upkeep and what came across as quite ill-prepared staff (other than the lady who checked me in). At no point when checking out was I asked how my stay was, other than did I use the minibar? - to which I said, what minibar? There wasn't one in my room other than an empty fridge from what I could see. If they had asked, I would've mentioned all of the above, and also said clearly the only place they have spent money on the rooms is the tv's which in the case of 214 was new - that said, only freeview was on it which is behind the standard of the majority of brand names that the hotel competes with. I didn't stay for breakfast, by that time I was more than happy to not test something else at the hotel. It was good (I suppose) to hear that I wasn't the only person having a bad stay. The leader of a tourist group was at reception whilst I was checking out at 0745hrs stating that he'd requested an 0730hrs wake up call for all his party and none of them had had one.... hopefully they got more than 3hrs sleep.
As much as its a lovely hotel, with nice decor and nice staff, it seriously needs air conditioning. In 32° heat the rooms need air conditioning or at least fans readily available. Over all its nice but thats the only thing that lets it down.
The location of the Ramada is ideal for shopping in the lovely town of Solihull. The new two for one menu is extremely good value for money. The choice on the menu is very varied as the food is nicely presented and obviously all fresh so 10/10 to the chefs and backroom staff. The bar and restaurant staff both male and female are always friendly and polite and very professional. Particularly Paul who has been there for more years than he cares to talk about. An asset to the Ramada. The surroundings are conducive for a pleasant lunch or evening meal and the restaurant likewise. All members of the Ramada staff are willing to help and advise.
This place is well run well organised and a great place to stay. It is both quiet and enjoyable and caters for your needs. The gym is small but adequate and the restaurant and bar are well organised and well run. The icing on the cake is the Indian restaurant that you can walk into and charge to your room! Great place and would recommend if you want to stay in this area use this hotel.
My colleagues and I arrived late afternoon to the hotel after a long journey. We were greeted with a warm welcome and we were well informed about the hotel policies and restaurant serving times etc. After freshening up, we met at the bar to have a drink and a meal. We had the tough decision to make about what to have for dinner from the varied menu. Salima was our waitress for the evening and helped explain some of our options for what to choose. We do have some fussy eaters in the group and so Salima did have quite a job ensuring everyone had made the right choice. With no long wait, our dinner was served. The food itself was of fresh produce and was a healthy portion size. The young gentleman behind the bar, Jack, took great care of our drink needs, with a friendly and attentive nature he made us feel welcome to stay and enjoy our drink after our meal. For the rest of our stay (3 nights) we had no interest to eat and drink anywhere else in town after a hard days work. Thanks to the hospitality of Salima and Jack, we were taken care of for the duration of our stay. If you are in the area, don't hesitate to pop in for a meal or if you are in business then do book your room. Thanks again Ramada
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Fitness center
Ramada Birmingham Solihull places you within a 15-minute drive of popular attractions such as National Exhibition Centre and Sarehole Mill. This 4-star hotel has 145 guestrooms and offers free in-room WiFi, free self parking, and a fitness center. Centrally located in Solihull, the hotel is also within a 30-minute drive of Warwick Castle and Coventry University.
This hotel serves as home to a restaurant, which has garden views and specializes in international cuisine, along with a bar. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7:30 AM to 10 AM.
The 145 rooms have an array of amenities, including sofa beds, coffee makers, and computers. Guests can expect to find free WiFi and 23-inch TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other amenities include free bottled water, phones, and ironing boards.
At Ramada Birmingham Solihull, guests have access to a fitness center, free WiFi in public areas, and 15 meeting rooms. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include conference space, express check-in, and express check-out.
Reviews from Trip Advisor
63% of guests recommend this hotelTotal of 1155 reviews