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Superior Hotel

3.0 star property

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Photo gallery for Superior Hotel

Lounge
Exterior
Eco-friendly toiletries
Eco-friendly toiletries
Room

Reviews

6.4 out of 10

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Birmingham Road, Dudley, England, DY1 4RN
  • Place, Dudley Zoo and Castle
    ‪6 min walk‬
  • Place, Castle Casino
    ‪10 min walk‬
  • Place, Black Country Living Museum
    ‪15 min walk‬
  • Airport, Birmingham (BHX)
    ‪44 min drive‬

Room options

Standard Double Room, Accessible, Ensuite

  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Suite, Ensuite (Family Room )

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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  • Restaurant
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Jul 19 - Jul 20
Total with taxes and fees
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About the neighborhood

Dudley

Superior Hotel is a short stroll from Dudley Zoo and Castle and Dudley Town Hall. This 72-room, 3-star hotel welcomes guests with conveniences like a coffee shop/cafe and a 24-hour front desk.

What's nearby

  • Dudley Zoo and Castle - 6 min walk - 0.4 miles
  • Castle Casino - 10 min walk - 0.6 miles
  • Dudley Town Hall - 15 min walk - 0.8 miles
  • Black Country Living Museum - 15 min walk - 0.8 miles
  • Priory Park - 18 min walk - 1.0 mile

Getting around

  • Dudley Port Station - 4 min drive
  • Bradley Lane Tram Stop - 7 min drive
  • Birmingham Airport (BHX) - 45 min drive

Restaurants

  • ‪Toby Carvery Burnt Tree Island - ‬5 min walk
  • ‪BCLM Café - ‬17 min walk
  • ‪The Malt Shovel - ‬13 min walk
  • ‪Tesco Cafe - ‬9 min walk
  • ‪Costa Coffee - ‬6 min walk

About this property

Superior Hotel

Superior Hotel features free WiFi in public areas and a water dispenser. Onsite parking is offered for a fee. Front-desk staff are standing by 24/7 to assist with any requests.

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Premier Inn Dudley Town Centre
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  • Restaurant
  • Breakfast available
  • 24/7 front desk
8.8 out of 10, Excellent, 6 reviews
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Jul 19 - Jul 20
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (surcharge)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • At least 80% organic food
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used

Room amenities

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dudley Quality Hotel
Quality Dudley
Quality Hotel Dudley
Quality Inn Dudley
The Quality Hotel Dudley United Kingdom
Superior Hotel Hotel
Quality Hotel Dudley
Superior Hotel Dudley
Superior Hotel Hotel Dudley

Frequently asked questions

Is a free cancellation option available at Superior Hotel?

Superior Hotel offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see close to Superior Hotel?

This hotel is located in Dudley, a short 18-minute walk from Black Country Living Museum and also 8 minutes on foot from Dudley Zoo and Castle. You'll also find Merry Hill and Oak House within a short drive.

Is parking available on site at Superior Hotel?

Yes, extended parking and parking are available for a surcharge. Wheelchair-accessible parking is also available for guests.

Does Superior Hotel include a casino?

No, Superior Hotel doesn't have a casino.

Will I find an indoor pool at Superior Hotel?

No, there is no indoor pool at this hotel.

Is Superior Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a coffee shop/cafe plus some guestrooms include premium bedding and free WiFi.

Are there hot tubs at Superior Hotel?

No, this hotel doesn't have a spa tub.

Does Superior Hotel feature a restaurant that includes a breakfast menu?

No, Superior Hotel doesn't have a restaurant that serves breakfast.

Will Superior Hotel allow pets to stay for free?

No, pets aren't allowed at Superior Hotel.

Are there connecting rooms at Superior Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Superior Hotel?

The closest major airport to Superior Hotel is Birmingham Airport (BHX), which is 27.1 mi away (45 minutes by car). Another top airport is Coventry (CVT), which is around 26.3 mi away.

Are there rooms with balconies that I can book at Superior Hotel?

No, you won't find guestrooms with balconies at Superior Hotel.

Superior Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 56 out of 385 reviews
Rating 8 - Good. 112 out of 385 reviews
Rating 6 - Okay. 100 out of 385 reviews
Rating 4 - Poor. 76 out of 385 reviews
Rating 2 - Terrible. 41 out of 385 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly Surprised

The hotel was good considering the price we payed, everyone we spoke to was friendly, and the room was ideal for ourselves and two dogs. We stayed 3 nights, and will use this hotel again.
Stayed 3 nights in Dec 2021
Verified

6/10 Okay

krzysztof

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower of water was very safety about quantities
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

weekend break

we stayed at the superior hotel for a weekend break to catch up ith family . On arrival we needed to change room to a gound floor room due to problems I hve with stairs . The staff where very helpfull and gave us a ground floor room no problem.The hotel was clean and all staff where very help . There is a bus stop outside the hotel for easy of bus routes,and a kfc acroos the road.Dudley town centre is a five minute taxi ride or 15 minute walk. we enjoyed our stay and would reurn again.
Stayed 2 nights in Nov 2021
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Very handy location to local amenities and sites. Clean room and good customer service.
Stayed 1 night in Nov 2021
Verified

4/10 Poor

Ruth

Disliked: Property conditions & facilities

Not over thrilled

The rooms are very dated, nothing like on the advertising pictures.we drove past it once thinking it was a derelict building and looked closed down. Entrance is not inviting and the rooms are less than basic to be honest.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Room comfortable however we had to ask for toiletries as there was only conditioner in the bathroom this was quickly rectified you could smell the room was freshly painted but there splatters of paint on the bathroom floor and carpet think the later should be renewed , staff were friendly
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

It’s cheap for a reason

Just a very unpleasant hotel. The hotel door had previously kicked in and can be seen by the bad repair. The carpets were dirty in the corridors and room. Locals we visited said about its reputation.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, room comfort

Really good stay

Don't get the negative reviews, for the price we paid it was good. Was on the basic side, but everything worked, it's clean, comfortable, staff were helpful when I asked for more towels, no noise, slept really well. Lots around for food too.
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Rasa

Liked: Cleanliness, staff & service
People came back from a club or something and was playing loud music and banging the doors very loudly after 10, couldn’t fall asleep for a long time
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor - no - service

We didn’t stay. Very poor service, or no service, walked in and there was no one at front desk, had to wait in poorly decorated reception area with worn out furniture, hot drinks machine was out of order, had to contact front desk to use hot drinks machine which you couldn’t because there was no one available, had to ring the hotel on my mobile from reception to get someone’s attention, then they couldn’t find reservation and was told “you can give me a reservation number but it won’t mean anything to me”. Was given a key to a room which was also poorly decorated and in need of some tlc. The hallways stank of weed. We decided not to stay.
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Very run down, carpets were discusting
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was dirty, the sheets, water left in the shower etc
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

gavin

Disliked: Cleanliness, property conditions & facilities, room comfort

Not superior

Poor.if you like staying next to a racetrack or you like the smell of cannabis which people where smoking in a small yard behind reception then this is the place for you
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not great

Very old fashioned and out dated decor. Doors left open along corridor where washing machine/dirty linen kept which I think should really be kept shut. Dirty towels in bathroom, bath had old water at the bottom of it. Felt bit unclean. Thankfully Tesco was close to get antibacterial wipes. On ground floor and window didn’t close properly. Thankfully only stayed the one night
Stayed 1 night in May 2021
Verified

6/10 Okay

Elliot

Disliked: Cleanliness

ot great

The bar and resturant were closed during our stay , and i believe that they should invest in a new vacuum cleaner !
Stayed 1 night in Aug 2020
Verified

4/10 Poor

Lisa

Disliked: Property conditions & facilities, room comfort

Hot Hot Hot

Hot Hot Hot & they had the heating on. Asked for a fan but was told he didn't know where they were. Ended up having to take my dog to a friend's house cause he was close to passing out and we brought us a fan from tescos which thankfully was just over the road from hotel
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

How has this place not been reported to authoritie

This holet is absolutely disgusting, the condition of the rooms is absolutely appalling, dirty towels, vomet stains on the floor, dirt everywhere
Vomet stains not even washed off
Dirt & dust everywhere
Towels
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Janice

we have been to this hotel before to visit the black country musem and other sites round.we fund the hotel ok forthe cost of the rooms .could do with a bit of a refurb to clean it up a bitas very out dated food should be available during lunch hours and the bar should be available to residents all day and not close to them at 10.30 pm ,we found this was the case for our 2 day stop over . Patrick the bar man gave us exceptional service and did his best to supply me with what was asked off him .job well done to you patrick
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
The hotel was near for the venue we were visiting. The room we were given was dusty and carpet dirty the beds were clean. Asked for a change of room which they gave us a different one it was less dustier. The receptionist was a good help.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Kenneth

Liked: Staff & service

Last minute family crisis

It was okay and a last minute booking.Staff were friendly and the room was clean.only negative comment was our room was next to a busy squeaky fire door. But all in all a pleasant stay.Thank you.
Stayed 2 nights in Oct 2019
Verified

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service and place

waiting at reception for 20 min for someone to appear
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very good nite sleep apart from the wall paper been ripped the room but over all wouls recommend 100 % very pleasent stay
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Not alot needs help its dirty a d need updating , my room was ok old fashioned but the killer was no hot water so me and the life my two sons and thir wifes not happy i booked and payed not good
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service

Crap

Grubby room. Make up on pillows. Long hairs in the bed. I’d rather sleep in the car next time.
Stayed 4 nights in Sep 2019
Verified

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Room was ok. The hotel could do with updating. The breakfast staff could do with some training.
Stayed 3 nights in Aug 2019