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Copthorne Hotel Merry Hill-Dudley

4.0 star property

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Photo gallery for Copthorne Hotel Merry Hill-Dudley

Daily buffet breakfast (GBP 15.00 per person)
Terrace/patio
Front of property
Exterior
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
The Waterfront, Level Street, Brierley Hill, England, DY5 1UR
  • Place, Merry Hill
    ‪3 min walk‬
  • Place, Quest
    ‪12 min walk‬
  • Place, Saltwells Nature Reserve
    ‪17 min walk‬
  • Airport, Birmingham (BHX)
    ‪36 min drive‬

Room options

View all photos for Standard Room (Family with King Bed + Single Bed)

In-room safe, desk, laptop workspace, soundproofing

Standard Room (Family with King Bed + Single Bed)

8.8 out of 10
Excellent
(9 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Waterfront)

View from room

Standard Room, 1 King Bed (Waterfront)

8.0 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Waterfront Family KingBed + SingleBed)

In-room safe, desk, laptop workspace, soundproofing

Standard Room (Waterfront Family KingBed + SingleBed)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

8.4 out of 10
Very good
(71 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Brierley Hill

Merry Hill is a short stroll from Copthorne Hotel Merry Hill Dudley, and other popular attractions like Saltwells Nature Reserve are within a mile (2 km). This 138-room, 4-star hotel has conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Merry Hill - 3 min walk - 0.2 miles
  • Quest - 12 min walk - 0.7 miles
  • Saltwells Nature Reserve - 17 min walk - 0.9 miles
  • West Midland Safari Park - 22 min drive - 13.5 miles
  • Cadbury World - 27 min drive - 13.9 miles

Getting around

  • Cradley Heath Station - 4 min drive
  • Bradley Lane Tram Stop - 12 min drive
  • Birmingham Airport (BHX) - 54 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪The Waterfront Inn - ‬5 min walk
  • ‪Five Guys - ‬10 min walk
  • ‪Burger King - ‬9 min walk

About this property

Copthorne Hotel Merry Hill-Dudley

Guests of Copthorne Hotel Merry Hill Dudley enjoy a steam room, free WiFi in public areas, and meeting rooms. Self parking is offered for GBP 6 per night. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and express check-out.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include electric kettles, safes, and phones.
Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and sports massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Faradays

Things to do

  • Designer stores
  • Shopping mall
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to January 02:
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 6 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copthorne Dudley
Copthorne Dudley Hotel
Copthorne Hotel Merry Hill
Copthorne Hotel Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Merry Hill
Copthorne Merry Hill Dudley
Copthorne Merry Hill Dudley Brierley Hill
Dudley Copthorne
Hotel Merry Hill Dudley
Copthorne Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Hotel
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Hotel Merry Hill Dudley Hotel Brierley Hill

Frequently asked questions

Is free cancellation available at Copthorne Hotel Merry Hill Dudley?

Copthorne Hotel Merry Hill Dudley provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see around Copthorne Hotel Merry Hill Dudley?

This hotel is located in Brierley Hill, a short 6-minute walk from Merry Hill and also 16 minutes on foot from Quest. You'll also find Dudley Zoo and Castle and Black Country Living Museum within a short drive.

Is there parking available at Copthorne Hotel Merry Hill Dudley?

Yes, parking is offered for GBP 6 per night. Accessible parking and bicycle parking are also available.

Is there a spa at Copthorne Hotel Merry Hill Dudley?

Spa services at the hotel include deep-tissue massages.

Does Copthorne Hotel Merry Hill Dudley include a casino?

No, Copthorne Hotel Merry Hill Dudley doesn't have a casino.

Is there an indoor pool at Copthorne Hotel Merry Hill Dudley?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Copthorne Hotel Merry Hill Dudley?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant.

Does Copthorne Hotel Merry Hill Dudley have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Copthorne Hotel Merry Hill Dudley have a restaurant with a breakfast menu?

Yes, Copthorne Hotel Merry Hill Dudley serves buffet breakfast for a surcharge each morning at Faradays.

Does Copthorne Hotel Merry Hill Dudley allow pets to stay for free?

No, pets aren't allowed at Copthorne Hotel Merry Hill Dudley though service animals are welcome.

Are there connecting rooms at Copthorne Hotel Merry Hill Dudley?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Copthorne Hotel Merry Hill Dudley?

The closest major airport to Copthorne Hotel Merry Hill Dudley is Birmingham Airport (BHX), which is about 16.3 mi away. Another top airport is Coventry (CVT), which is around 27.6 mi away.

Can I book a room with a balcony at Copthorne Hotel Merry Hill Dudley?

No, you won't find guestrooms with balconies at Copthorne Hotel Merry Hill Dudley.

Does Copthorne Hotel Merry Hill Dudley host weddings?

There are wedding services available at Copthorne Hotel Merry Hill Dudley if that's in your vacation plans.

Copthorne Hotel Merry Hill Dudley Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 485 out of 1010 reviews
Rating 8 - Good. 319 out of 1010 reviews
Rating 6 - Okay. 132 out of 1010 reviews
Rating 4 - Poor. 32 out of 1010 reviews
Rating 2 - Terrible. 42 out of 1010 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Claus

Stayed 3 nights in Nov 2025

8/10 Good

Diane

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Dinner service was poor, slow and wrong meal choice delivered to me and i heard at least 2 other diners with similar problems. The Manager apologised but no offer of a deduction on the bill or a foc drink. Felt like the restaurant had gone back to early post covid days.
Stayed 1 night in Nov 2025

4/10 Poor

Stuart

Business traveler
Disliked: Staff & service
Staff a bit rude on check in to my wife who went to check in whilst k wax at work
Stayed 2 nights in Nov 2025

8/10 Good

GEORGE GOPAL

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Room was toasty on a cold day. Clean room. Lovy breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Stayed 1 night in Nov 2025

6/10 Okay

J J

Business traveler
Disliked: Staff & service, property conditions & facilities
Room is tired and not great. Fridge in room was iced over, furniture old and broken. Pillows poor but mattress okay. Got charged for parking because I didn’t book direct so will not be using any Copthorne again.
Stayed 1 night in Nov 2025

10/10 Excellent

Bill

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very quiet and staff are very accommodating
Stayed 1 night in Nov 2025

10/10 Excellent

Dave

Stayed 2 nights in Nov 2025

10/10 Excellent

Julie

Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Lovely club room corner room. Friendkt lady on reception.
Stayed 1 night in Nov 2025

10/10 Excellent

vinay

Stayed 1 night in Nov 2025

2/10 Terrible

Anmol

Stayed 1 night in Nov 2025

6/10 Okay

Nancy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very hot and could use a good paint job Staff were helpful
Stayed 1 night in Nov 2025

4/10 Poor

Alice

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Whilst the rooms initially seemed clean, we found the wrapper of some cigarette filters on the floor, which made me think the rooms hadn’t been hoovered properly since the last guests. Alongside this, when walking on the carpets, after a shower, it was clear there was hair that hadn’t been hoovered properly as it was sticking to my feet.Similarly, whilst the bathrooms appeared clean, when the mirrors steamed up you could see the drawing on them from previous guests. This shouldn’t have happened if they had been cleaned properly. The staff at reception were great - friendly and helpful, and organised a room on the top floor with a fridge. We stayed at this hotel last year and the breakfast was so bad we couldn’t eat it and so this year we didn’t opt for the breakfast and ate at a cafe around the corner instead and it put us off considering to eat at the restaurant for dinner. The bathrooms seemed like they needed a revamp this time, the wood is chipped and looks tired, whereas last year it seemed fine still. The shampoo in the shower smelt amazing!!
Stayed 2 nights in Nov 2025

8/10 Good

Sean

Stayed 1 night in Nov 2025

6/10 Okay

valerie

Liked: Cleanliness, staff & service, amenities
Had very little loo roll or tea and coffee. Sink was blocked but quickly rectified. Bath plug missing but again quickly rectified
Stayed 1 night in Nov 2025

6/10 Okay

Emma

Business traveler
Liked: Amenities
The staff were all fabulous - could not fault them in the slightest - but tough to believe this was a 4* hotel. The rooms were very basic but served a purpose. The food was on par but nice enough, but the staff really set the stay apart.
Stayed 1 night in Nov 2025

10/10 Excellent

Bill

Liked: Cleanliness
Couldn’t fault it
Stayed 1 night in Oct 2025

8/10 Good

S

Liked: Cleanliness, staff & service
Disliked: Amenities
Very friendly and helpful staff. Nice room (apart from shower and sound proofing). Good breakfast. I don't agree with hotels charging guests for parking. How else am I going to get to the location?
Stayed 2 nights in Oct 2025

2/10 Terrible

Hazel

Stayed 1 night in Oct 2025

8/10 Good

Bronwen

Stayed 2 nights in Oct 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities
Staff are always pleasant and helpful
Stayed 2 nights in Oct 2025

2/10 Terrible

Julie

Stayed 3 nights in Oct 2025

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