Very good stay. Great area. Very nice large rooms.

Close to Rec areas and Volleyball facilities. Lots of places to eat in area.

Stayed for a night. Great property and friendly staff.

Spent two weeks and the friendly staff, great location, and spacious clean room made for a wonderful stay. Will stay here again

Hyatt Place was clean and updated. The staff (front desk Tina) was friendly and welcoming. The breakfast buffet had choices for even the most picky eater. The ladies who worked the buffer thanked us for our business. Thank you Hyatt Place for taking care of us!

Great place, value, great area. Hotel was going through renovations however there were minimal disturbances

While the hotel needs to be renovated, the staff was very helpful and provided a complimentary shuttle within a 3-mile radius, and I used it extensively! They even waited for me while I finished shopping. The breakfast was complimentary and filling. Therse benefits outweigh its disadvantages. The beds are also very comfortable and soft. Having a suite makes it easier to separate work from leisure.

Stayed here for a night. Hotel was nice. Room was nice. And staff was nice and helpful. They did not have an issue with extending outle checkout time when asked last minute.

This was the least expensive of comparable hotels in the area when we booked. We have a new Hyatt Place near where I live, and I could tell this had been another brand or chain that had been turned into a Hyatt. The staff was great, and the breakfasts were fantastic and varied (it really makes a big difference when a hotel has a full kitchen!). My only complaint is that I could tell the bathrooms were not as well renovated as the rest of the hotel. Although I felt the bathroom was clean, the bottom of the shower was stained with age, and the wallpaper and ceiling were showing their age. Overall we would definitely stay again!

Rooms were clean and spacious. Bed sheets and pillows were all comfortable. Staff is overly friendly. Breakfast is good. Location is great as well. Close to shopping and lots of food options.

The hotel staff was great. The GM was very pleasant and knowledgable. Rooms was clean and house keeping did a great job. Would diffnately stay with this hotel in the future and recommend it highly to others

Had to wait about 5-7 minutes to be greeted when entering the lobby to checkin. On employee was watching TV and the other was at the bar (with her back to the counter) caring on a conversation with someone sitting at the bar. Customer service was no where to be found. Overall it was not a pleasant experience.

Great room. Great value. Hotel is clean and staff was great

The staff was friendly but not effective. My room was not cleaned after the first night.

This was a great hotel with a fantastic staff friendly and courteous. My only issue was some older furniture and a few things that needed to be repair or replaced within the room but overall a great stay. I would defenitly stay here again.

The only negative with our room ( on the second floor) was that we could hear the washing machines making a loud noise from the first floor.

Arrived at Hyatt Birmingham after a 14-hour drive expecting a pleasant stay. I had made reservations through Orbitz for a party of 5 (my wife, 3 kids, and I) for 3 nights. Once I checked in, I headed to the room only to find out that our two-bed plus sleeper sofa had turned into a 1 bed suite. By the way, the room had a very strong mildew smell and was extremely small and warm. I immediately checked with the front desk for perhaps a mistake, yet the response I received was that they could not guarantee the reservation since it was done through a third party (Orbitz). They did not have another room available for us until the following day. I explained my situation to the front desk and they were willing to find me another hotel to stay until the following day. I ended up calling another hotel nearby and found accommodations for my family for my stay in Birmingham. The only positive thing I can say is that Hyatt did not charge me for the stay. Extremely disappointed. The hotel also looked very aged and did not resembled a typical Hyatt hotel. It was more like a Motel 6 (no disrespect to Motel 6).