The shower was a concern as water wouldn't exit down the drain quickly and my daughter was showering with standing water which could constitute a health concern, especially in a publicly utilized bathroom such as a hotel room. I, therefore did not take a shower after we discovered it was not draining properly. Also, the AC unit would not allow us to change the temperature, it was freezing in our room last night. The only option was on or off. Off setting made it feel humid and warm, and on setting was freezing, no in between. There were no coffee cups at breakfast time and plastic cups were substituted in place of coffee cups, no creamer for the coffee, regular milk substitution instead.The one employee we encountered this morning was pleasant and polite.