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Britannia Hotel Birmingham New Street Station

Property class: 3

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Photo gallery for Britannia Hotel Birmingham New Street Station

A spacious lobby with a wooden floor, a staircase, and a reception desk with a computer monitor.
A modern, multi-story building with a glass facade, surrounded by water and a bridge.
The exterior of the Britannia Hotel with a prominent entrance, a large potted plant, and a sign indicating the hotel's name.
A modern kitchen with a wooden floor, grey cabinetry, a built-in island, and a TV mounted on the wall.
A hotel room with a large bed, two armchairs, a desk with a TV, and a window with curtains.

Reviews

6.0 out of 10

Popular amenities

  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
New Street, Birmingham, England, B2 4RX
  • Place, Bullring & Grand Central
    ‪2 min walk‬
  • Place, The Mailbox
    ‪7 min walk‬
  • Place, O2 Academy Birmingham
    ‪9 min walk‬
  • Airport, Birmingham (BHX)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and a view of the city through the window.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

A hotel room with a bed, two armchairs, a TV, a desk with a lamp, and a window with curtains.

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two single beds, a nightstand with a lamp, and a carpeted floor.

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

A single bed with a wooden headboard, a white pillow, and a wall-mounted light fixture. A framed picture of trees is visible on the wall.

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

A hotel room with two single beds, wooden headboards, a nightstand with a lamp, and a framed picture on the wall.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for City Double Room, No Windows

A neatly made bed with white linens, a wooden headboard, and a nightstand with a lamp.

City Double Room, No Windows

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for City Double or Twin Room, No Windows

A hotel room with a bed, a wardrobe, a radiator, and a shower area.

City Double or Twin Room, No Windows

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

A hotel room with a large bed, a desk with a chair, a mirror, and a nightstand with a lamp.

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4

View all photos for Double Executive

A hotel room with a large bed, two armchairs, a desk with a lamp, and a nightstand with a lamp.

Double Executive

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

DOUBLE EXECUTIVE

  • Sleeps 4

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About the neighborhood

Birmingham

Located in Birmingham City Centre, Britannia Hotel Birmingham New Street Station is within a 5-minute walk of Bullring & Grand Central and within 15 minutes of other popular attractions like The Mailbox. The 241 rooms at this 3-star hotel include electric kettles, flat-screen TVs, and free tea bags/instant coffee.

What's nearby

  • Bullring & Grand Central - 2 min walk - 0.1 miles
  • The Mailbox - 7 min walk - 0.4 miles
  • O2 Academy Birmingham - 9 min walk - 0.5 miles
  • Broad Street - 10 min walk - 0.6 miles
  • Utilita Arena Birmingham - 15 min walk - 0.8 miles

Getting around

  • Corporation Street Tram Stop - 2 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 25 min drive

Restaurants

  • ‪EL&N - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪LEON - ‬3 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Five Guys - ‬4 min walk

About this property

Britannia Hotel Birmingham New Street Station

Britannia Hotel Birmingham New Street Station features free WiFi in public areas and a reception hall. The 24-hour front desk has staff always at the ready.
Guests can expect free WiFi and 35-inch flat-screen TVs with digital channels. Other standard amenities include electric kettles, hair dryers, and desks. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Designer stores
  • Shopping mall

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Reception hall
  • Renovated entire property - October 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Frequently asked questions

Is a free cancellation option available at Britannia Hotel Birmingham New Street Station?

Britannia Hotel Birmingham New Street Station provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Britannia Hotel Birmingham New Street Station?

As of Sep 26, 2026, prices found for a 1-night stay for 2 adults at Britannia Hotel Birmingham New Street Station on Oct 26, 2026 start from $59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Britannia Hotel Birmingham New Street Station?

This hotel is situated in Birmingham City Centre within a 10-minute walk of Bullring & Grand Central and The Mailbox. You'll also find Utilita Arena Birmingham and Victoria Square less than a mile away.

Will I be able to park at Britannia Hotel Birmingham New Street Station?

No, this hotel doesn't offer parking.

Does Britannia Hotel Birmingham New Street Station have a casino?

No, Britannia Hotel Birmingham New Street Station doesn't have a casino.

Will I find an indoor pool at Britannia Hotel Birmingham New Street Station?

No, there is no indoor pool at this hotel.

Is Britannia Hotel Birmingham New Street Station good for couples?

Couples staying at this hotel will appreciate amenities like designer stores and a 24-hour front desk plus some guestrooms include free WiFi.

Are there hot tubs at Britannia Hotel Birmingham New Street Station?

No, there isn't a spa tub at this hotel.

Does Britannia Hotel Birmingham New Street Station have a restaurant with a breakfast menu?

No, Britannia Hotel Birmingham New Street Station doesn't have a restaurant that serves breakfast.

Will Britannia Hotel Birmingham New Street Station allow pets to stay free of charge?

No, pets aren't allowed at Britannia Hotel Birmingham New Street Station though service animals are welcome.

Are there connecting rooms at Britannia Hotel Birmingham New Street Station?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Britannia Hotel Birmingham New Street Station?

The closest major airport to Britannia Hotel Birmingham New Street Station is Birmingham Airport (BHX), which is 15.3 mi away (25 minutes by car).

Can I book a room with a balcony at Britannia Hotel Birmingham New Street Station?

No, you won't find guestrooms with balconies at Britannia Hotel Birmingham New Street Station.

Britannia Hotel Birmingham New Street Station Reviews

Reviews

6.0
Rating 10 - Excellent. 195 out of 1003 reviews
Rating 8 - Good. 185 out of 1003 reviews
Rating 6 - Okay. 228 out of 1003 reviews
Rating 4 - Poor. 186 out of 1003 reviews
Rating 2 - Terrible. 209 out of 1003 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, affordable and very friendly staff
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location very simple price very reasonable and the friendly rest of the stuff I’ve stayed here many times
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Staff & service
Near the high street and restaurants
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, close to the shops and train station.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good price for location.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
In Birmingham City Centre, very close to New Street Train Station and Bullring shopping centre. Many pubs, bars and restaurants nearby. A basic hotel but good value for money.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is centrally located and easy to find from the station in central Birmingham - perfect for an overnight stay
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Basic room but clean, tidy and good value for the price. Centrally situated and very near New Street station, bus stops, shops and restaurants.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The location is very good right across the street from the the new street station so it's great for travel The room was decent and clean For any other trips I have to the area I would be looking to stay at this location again
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a few minutes from the train station and plenty of shops nearby ive stayed a few times in the past year here
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

not the best and is in an alley way not really that safe
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean, better than expected ,
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The rooms were basic and clean, good enough for travelling on a budget. Really friendly staff and good location, very central.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
not stayed here for a while but the rooms have improved. good location for centre and station
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good.location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Only 1 issue where the room keys stopped working and the couldn't fix it. They had to keep letting us in to the room
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
It’s well situated for town, however noise levels are high, not so bad on second trip as at the back. Issue this trip was cold shower, evening and morning. Plus there is a bar but it’s never open
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Shocking hotel
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to the station
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station , amazing value , walls are thin and single glazing man’s a bit noisy but the price made up for that as well as the very good staff
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room ok for a budget hotel but all the Communal areas were not in the best of condition with a musty old smell. Looks like the upper floors are being used as long term Accommodation not Ideal.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very good place to say
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most awful place I've ever encountered, I felt so unsafe I left and found a new hotel, I wouldn't have been comfortable staying a few hours let alone overnight.
Stayed 1 night in Jun 2026