Britannia Hotel Birmingham New Street Station

3.0 star property
Hotel with a 24-hour front desk, 3-minute walk to Bullring & Grand Central

Choose dates to view prices

Photo gallery for Britannia Hotel Birmingham New Street Station

Reception
Point of interest
Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board
Front of property
Reception

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
New Street, Birmingham, England, B2 4RX
  • Place, Bullring & Grand Central
    ‪3 min walk‬
  • Place, The Mailbox
    ‪6 min walk‬
  • Place, O2 Academy Birmingham
    ‪9 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

Standard Double Room

  • 36 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • 36 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 22 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room

  • 36 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

Standard Double or Twin Room

  • 22 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Birmingham

Located in Birmingham City Centre, Britannia Hotel Birmingham New Street Station is within a 5-minute walk of Bullring & Grand Central and within 15 minutes of other popular attractions like The Mailbox. This 241-room hotel welcomes guests with in-room amenities like electric kettles, flat-screen TVs, and free tea bags/instant coffee.

What's nearby

  • Bullring & Grand Central - 3 min walk - 0.2 miles
  • The Mailbox - 6 min walk - 0.4 miles
  • O2 Academy Birmingham - 9 min walk - 0.5 miles
  • Symphony Hall - 10 min walk - 0.6 miles
  • Utilita Arena Birmingham - 15 min walk - 0.8 miles

Getting around

  • Corporation Street Tram Stop - 2 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 25 min drive

Restaurants

  • ‪EL&N - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Bacchus Bar - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪200 Degrees Coffee - ‬2 min walk

About this property

Britannia Hotel Birmingham New Street Station

Hotel with a 24-hour front desk, 3-minute walk to Bullring & Grand Central
Britannia Hotel Birmingham New Street Station features free WiFi in public areas and a reception hall. The 24-hour front desk has staff always at the ready.
Guests can expect free WiFi and 35-inch flat-screen TVs with digital channels. Other standard amenities include electric kettles, hair dryers, and desks. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Designer stores
  • Shopping mall

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Reception hall
  • Renovated entire property - October 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Frequently asked questions

Is a free cancellation option available at Britannia Hotel Birmingham New Street Station?

Britannia Hotel Birmingham New Street Station provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What's there to do within easy reach of Britannia Hotel Birmingham New Street Station?

This hotel is situated in Birmingham City Centre within a short 3-minute walk of Bullring & Grand Central and also 16 minutes on foot from Utilita Arena Birmingham. You'll also find Victoria Square and Birmingham Christmas Market less than a mile away.

Is parking available on site at Britannia Hotel Birmingham New Street Station?

No, there isn't parking available at the hotel.

Does Britannia Hotel Birmingham New Street Station have a casino?

No, Britannia Hotel Birmingham New Street Station doesn't have a casino.

Will I find an indoor pool at Britannia Hotel Birmingham New Street Station?

No, there is no indoor pool at this hotel.

Is Britannia Hotel Birmingham New Street Station good for couples?

Amenities at this hotel that appeal to couples include a shopping mall and a 24-hour front desk.

Are there hot tubs at Britannia Hotel Birmingham New Street Station?

No, this hotel doesn't have a spa tub.

Does Britannia Hotel Birmingham New Street Station have a restaurant with a breakfast menu?

No, Britannia Hotel Birmingham New Street Station doesn't have a restaurant that serves breakfast.

Will Britannia Hotel Birmingham New Street Station allow pets to stay free of charge?

No, pets aren't allowed at Britannia Hotel Birmingham New Street Station though service animals are welcome.

Are there connecting rooms at Britannia Hotel Birmingham New Street Station?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Britannia Hotel Birmingham New Street Station?

The closest major airport to Britannia Hotel Birmingham New Street Station is Birmingham Airport (BHX), which is 15.3 mi away (25 minutes by car). Another top airport is Coventry (CVT), which is around 18.8 mi away.

Are there rooms with balconies at Britannia Hotel Birmingham New Street Station?

No, there aren't any guestrooms with balconies at Britannia Hotel Birmingham New Street Station.

Reviews

Britannia Hotel Birmingham New Street Station Reviews

5.8

6.0/10

Cleanliness

6.2/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 150 out of 1014 reviews
Rating 8 - Good. 195 out of 1014 reviews
Rating 6 - Okay. 228 out of 1014 reviews
Rating 4 - Poor. 198 out of 1014 reviews
Rating 2 - Terrible. 243 out of 1014 reviews

Reviews

6/10 Okay

Andrew

Business traveler
Liked: Cleanliness, staff & service
Fine fir a business stay
Stayed 1 night in Aug 2025

4/10 Poor

Tasha

Liked: Cleanliness, staff & service, amenities
The bed felt like cardboard count sleep well because of this apart from that all was well
Stayed 1 night in Aug 2025

8/10 Good

Zachariah

Stayed 1 night in Aug 2025

4/10 Poor

Ian

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Central Birmingham

Good central location. Maybe not the safest place late at night to walk around. My room was large enough but stayed on very hot night and the AC didn’t work and my room didn’t have any windows at all so my room touched 30C and was unpleasant to sleep in
Stayed 1 night in May 2025

10/10 Excellent

Peter, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed it
Stayed 3 nights in Aug 2025

2/10 Terrible

Darlington

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Lisa

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrid stay

Way 2 loud all mite only bad 3 hours sleep noise all nite hotel did not seem Bothered no fone in room Either 2 fone down 2 reception asked for 2 single beds and was given a double and there a constant hurried smell in and round the hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Stayed 1 night in Aug 2025

10/10 Excellent

Jalal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Adrian

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible hotel.

Terrible excuse for a hotel. Surely one of the worst in the city. Reception team were very good and changed my room. A disgusting building which needs a refit. The whole hotel is beyond filthy. I will never return.
Stayed 1 night in Aug 2025

6/10 Okay

Susan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel itself is somewhat dated. Although the bathroom has been renovated the bedroom itself needs some talc and aspects of it wasn’t particularly clean. I had to clean the dressing table myself
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandra

Stayed 1 night in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Outdide Looks like a bombs gone off

From the outside it could well be Beirut but surprisingly clean room and the bed was comfortable. The bathroom was a nightmare. An old type bath tub, no handles to get step in or out and tap water mixers to get the right water temperature. Cheap awful watered down liquid soap.
Stayed 1 night in Jul 2025

8/10 Good

mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant and good location

Ideal location, nice clean room. Could do with air con but other than that it was a pleasant stay
Stayed 1 night in Jul 2025

4/10 Poor

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No amenities. Very poorly kept. The toilet and facilities pipes made so much noise i didn't want to bathe. Bed was hard. Bathroom smelled like smoke. Elevator wasn't working needs total updating
Stayed 1 night in Jul 2025

8/10 Good

Alan

Disliked: Staff & service

Cheap and (fairly) cheerful

central, cheap, basic, it's OK
Stayed 1 night in Jul 2025

6/10 Okay

James

Traveled with group
Liked: Cleanliness
Disliked: Amenities
.
Stayed 1 night in Jul 2025

6/10 Okay

Colin

Liked: Cleanliness
Disliked: Amenities
Basic but cheap, clean and comfortable.
Stayed 1 night in Jul 2025

6/10 Okay

Marcus

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Ryan

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

It’ll do if you just need a bed.

One of the lifts was out of order. It was very hot in the corridors of the hotel. Bed sheets were dirty on arrival so had to ask for them to be swapped. Bathroom was immaculate and super modern. There was a huge TV on the wall too. But the beds weren’t very comfy. I barely trusted the door to stay closed. It’s not in a bad place though, there’s nothing spectacular about the hotel but if you just need a place to sleep, it’ll do.
Stayed 1 night in Jul 2025

4/10 Poor

David

Liked: Cleanliness
Disliked: Property conditions & facilities

Not the right oprion for me

Hotel was ok. Soulless but functional. Area was noisy, and threatening. Hotel entrance off a smelly, dirty alley. Did not feel safe. Staff barely spoke. One lift out of order so long waits at busy times. Booked 2 nights left after one.
Stayed 2 nights in Jul 2025

2/10 Terrible

Shafiq

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Curtis

Liked: Staff & service
Checking in was a nightmare because I was given access to someone else’s room who wasn’t present but had left their stuff in the room. So that makes security a little bit of an issue here. If I wanted to of taken something I easily could have but I returned to the desk to be given a new room immediately. Once this was rectified the room I was given was ok and was in good shape. However also at 12:45am the fire alarms all went off due to someone smoking in one of the rooms. Luckily this was sorted quite quickly but it certainly gave me a freight.
Stayed 1 night in Jul 2025

8/10 Good

Uyi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sandeep

Stayed 1 night in Jul 2025