Hotel Ortuella

2.0 star property
Hotel in Ortuella with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Ortuella

Exterior
Single Room | Bathroom | Shower, free toiletries, hair dryer, bidet
Front of property
Bar (on property)
Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Avenida Bilbao S/n Pol Granada 1, Ortuella, 48530
  • Place, Vizcaya Bridge
    ‪5 min drive‬
  • Place, Bilbao Exhibition Centre
    ‪6 min drive‬
  • Place, Port of Bilbao
    ‪7 min drive‬
  • Airport, Bilbao (BIO)
    ‪19 min drive‬

Room options

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Single Room

  • Sleeps 1
  • 1 Twin Bed

Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Ortuella

Located in Valle de Trápaga within 2 miles (3 km) of Museo de la Mineria del Pais Vasco, Hotel Ortuella is within a few miles (5 km) of Vizcaya Bridge. This 20-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Vizcaya Bridge - 5 min drive - 2.4 miles
  • Bilbao Exhibition Centre - 6 min drive - 4.2 miles
  • Port of Bilbao - 7 min drive - 5.3 miles
  • San Mames Stadium - 11 min drive - 7.2 miles
  • Guggenheim Museum Bilbao - 13 min drive - 9.4 miles

Getting around

  • Portugalete Metro Station - 4 min drive
  • Ortuella Urioste Station - 8 min walk
  • Bilbao Airport (BIO) - 20 min drive

Restaurants

  • ‪Las Quinielas - ‬18 min walk
  • ‪Cafeteria Plolideportivo Kabiezes - ‬6 min drive
  • ‪Blakand - ‬20 min walk
  • ‪Café London - ‬13 min walk
  • ‪La Pinta - ‬17 min walk

About this property

Hotel Ortuella

Hotel in Ortuella with a 24-hour front desk and a restaurant
Hotel Ortuella features free WiFi in public areas, meeting rooms, and a business center. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a terrace, a reception hall, and a vending machine.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets. Desks are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekday continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 2.75 to 5.60 for adults and EUR 2.75 to 5.60 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante HotelOrtuella

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 15.0 per night
  • Cribs/infant beds are available for EUR 10 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 2.75 to 5.60 for adults, and EUR 2.75 to 5.60 for children
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards
  • Check-in: 1:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hotel Ortuella
Ortuella
Hotel Ortuella Hotel
Hotel Ortuella Ortuella
Hotel Ortuella Hotel Ortuella

Frequently asked questions

Is free cancellation available at Hotel Ortuella?

Hotel Ortuella offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Ortuella?

As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at Hotel Ortuella on Oct 26, 2025 start from $79.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Ortuella?

This hotel is situated in Valle de Trápaga, close to Port of Bilbao, San Mames Stadium, and Guggenheim Museum Bilbao. You'll also find Vizcaya Bridge and Bay of Biscay within a short drive.

Will I be able to park at Hotel Ortuella?

Yes, self parking is offered for free at the hotel.

Does Hotel Ortuella include a casino at the property?

No, Hotel Ortuella doesn't have a casino.

Will I find an indoor pool at Hotel Ortuella?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Ortuella?

Couples will appreciate amenities like a bar, a restaurant, and a terrace at this hotel.

Are there hot tubs at Hotel Ortuella?

No, this hotel doesn't have a spa tub.

Does Hotel Ortuella have a restaurant with a breakfast menu?

Yes, Hotel Ortuella serves continental breakfast for a surcharge on weekday mornings at Restaurante HotelOrtuella.

Will Hotel Ortuella allow pets to stay free of charge?

No, pets aren't allowed at Hotel Ortuella.

Does Hotel Ortuella have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Ortuella?

The closest major airport to Hotel Ortuella is Bilbao Airport (BIO), which is 13.5 mi away (20 minutes by car).

Are there rooms with balconies at Hotel Ortuella?

No, there aren't any guestrooms with balconies at Hotel Ortuella.

Reviews

Hotel Ortuella Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 41 out of 94 reviews
Rating 8 - Good. 36 out of 94 reviews
Rating 6 - Okay. 12 out of 94 reviews
Rating 4 - Poor. 2 out of 94 reviews
Rating 2 - Terrible. 3 out of 94 reviews

Reviews

10/10 Excellent

Arwel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel convenient for ferry crossing
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Ortuella

The receptionists were helpful and friendly. My room was clean and the bed was comfortable. The bathroom was very clean. It had an easy to use walkin shower. Toiletries were provided. There is a restaurant/cafeteria in the hotel. I only had breakfast which was adequate. .
Stayed 1 night in Jun 2025

8/10 Good

Mark

Stayed 1 night in Apr 2025

10/10 Excellent

Agnieszka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, friendly staff, free underground parking is a bonus
Stayed 2 nights in Apr 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

David

Very clinical internally no nearby bars - the on site cafe/bar - uncomfortable.
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient stopover

We have stayed here before. It is close to The ferry port. It is also close to the railway station for a trip into Bilbao
Stayed 1 night in Nov 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a nice room in good condition. The property was clean and well kept. There’s parking in the basement and surface parking on 2 sides of the building. The hotel has a restaurant which we were unable to use due to closed dates. There are restaurants in the area but parking is at a premium and walking on the road (no sidewalks) is an adventure. Finding an open restaurant with parking was our biggest challenge. The hotel has an attached gas station and convenience store.
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

Lovely clean rooms. Menu del Dia in restaurant was lovely and reasonable.
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to get to ,but staff very helpful and happy .parking small underground ,but easy to use .food excellent and reasonable .😎
Stayed 1 night in Jun 2024

8/10 Good

Karel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Stayed 1 night in Aug 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience with this hotel. The room was clean and nice. It smelled like smoke around reception, which we did not like, but the rest of the hotel was not that way. There was a convenience store and cafeteria nearby which was nice. It was fairly close to the metro stop, which was good as it is pretty far from the center of Bilbao. The parking was also convenient and included, which we appreciated!
Stayed 1 night in Oct 2023

4/10 Poor

Alan

Disliked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect

Clean spacious and very comfortable. Will certainly use the hotel again when travelling to Spain. Great value for money
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 1 night in Oct 2022

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location on outskirts of Bilbao for overnight stop on way to ferry back to UK
Stayed 1 night in Sep 2022

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for motorcycle stopover before ferry

Great secure free garage parking. Basic but comfortable accommodation and clean. I would happily stay here again if taking a morning ferry from Bilbao
Stayed 1 night in May 2022

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities

Handy stopover for ferruginous

Very handy stopover for ferry next morning. Secure and safe underground carpark. Food was available but cannot comment as we did not partake. Bed a bit hard and pillow a bit lumpy for me. Very clean. Overall would use again.
Stayed 1 night in Aug 2021

6/10 Okay

N

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not for us

The room was clean but smelt of drains and mosquito were an issue. All of us didn’t get a good nights sleep. It was a short stay, did the trick, but wouldn’t stay again.
Stayed 1 night in Aug 2020

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would recommend this hotel

Friendly service, good quality hotel and near Port but rather difficult to locate
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean and friendly staff. Didn't like location in an industrial estate.
Stayed 1 night in Jan 2020

6/10 Okay

Steven

Liked: Room comfort
Hotel is located on industrial estate, We booked this hotel as it was conveniently located for access to port for the ferry,
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Underground locked free parking, fast efficient check in, nice quiet clean room, nice food available in site, and a good continental breakfast before the ten minute journey to the ferry! Thank you, Great service.
Stayed 1 night in Oct 2019

8/10 Good

Ingrid

Liked: Cleanliness, staff & service
Hotel was in the middle of an industrial estate,it was a little difficult to find.
Stayed 1 night in Sep 2019