Location was the best factor for this property.... No elevator with heavy bags is kind of challenging and the heater/ac/fan was unplugged and found out why after plugged it back in..... nasty smell
The sheets appeared to be clean but the comforter on my bed definitely wasn’t. There were scuff marks on the white comforter as well as tiny amount of what appeared to be blood. Could have been Ketchup but the fact that it was a dirty comforter was hard to get out of my mind. The housekeeping staff were pleasant but maybe they missed this comforter by accident.
the hotel is close to the Redmond airport. Great helpful staff. The room was clean and comfortable. I highly recommend this hotel.
Checked in and went to the room. Nice room. Did not have a controller for the TV, so called the front desk and within no more than a couple of minutes, they brought one to our door and made sure it worked before they left.
Location was ok, value was the best thing. Our room was nice. Staff was as helpful as expected. In summary it was a good value for a place to stay.
The hotel was very comfortable and a lot better than I expected. My experience was something I would have expected from a much more expensive establishment. Unbeatable quality for the price I paid.
Again, everything was super great and super nice, especially the Hotel staff of outstanding people. Most enjoyable time. The breakfast was also top quality, super great and wonderful. The rooms were very clean, very nice, again, most enjoyable. Also, room "comfort" top notch, top quality. Hopefully I can come again, someday .... Looking forward to staying again at your very wonderful Hotel.
Very nice staff. Rooms need to be upgraded but was relatively clean.
Room was large, clean and comfortable. Very quiet, but close to downtown. Good value.
A little outside of town but right on 97. Downtown Bend and restaurants about 15 minutes away.
First I would like to thank night shift front desk clerk for her friendliness. As an out of towner, she was awesome in providing incite as to where to go/what to eat (Abbies was a good call for pizza). The rooms were dated and it showed. If you expect the perk of breakfast buffet, forget about it when there are over 20 contractor employees (some I do not think even were staying there) that overwhelmed the lobby leaving nothing for us that paid. Thumbs down!
This is an older hotel that is in decent, but not excellent, condition. The room was clean and comfortable but clearly showed signs of its age, especially in the bathroom. But it was a good value for the money. And the continental breakfast was acceptable - although the dining area is very small for the size of the hotel. It is located between the Redmond airport and downtown Bend, and very close to several excellent shopping centers.
This hotel was just ok. Wasn't worth the money!! Wasn't that clean. The first room they gave us had no pillow cases!! Would not stay there again!!
The front desk staff are very helpful and cheery. The bedroom and bathroom were tidy and up to par.
My daughter and I found the Quality Inn in Bend to be very clean, friendly staff and a good location. It's next to a large shopping mall and just a short distance to downtown. I would stay there again.
the room was fine, service could have been better.
The location was easy to find and despite being right off the main highway, we never heard trucks drive by and it was quiet. We enjoyed swimming in the pool. They had a great selection for breakfast and made more eggs and sausages when they were low. We would return.
Hot tub was luke warm and very limited jets fairly weak. Treadmill never worked and this was reported on first day there and again the next few days. Internet access very poor...was kicked out often. Since I can work using the Internet for my work...this was a problem. Staff were very nice.
Great location as we traveled from Columbia River Gorge area to Crater Lake. Right on I-97 so no wasted time getting off the highway to find it. Breakfast was good for the price we paid for the room.
Located in Boyd Acres, Quality Inn is within a few miles (5 km) of sights such as Deschutes River and Tumalo State Park. This 50-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.
All of Quality Inn's 50 rooms are recently renovated and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include free weekday newspapers, free local calls, and safes.
At Quality Inn, guests enjoy features like an indoor pool, a fitness center, and a spa tub. There's free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and a computer station.
Location was the best factor for this property.... No elevator with heavy bags is kind of challenging and the heater/ac/fan was unplugged and found out why after plugged it back in..... nasty smell
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager
The sheets appeared to be clean but the comforter on my bed definitely wasn’t. There were scuff marks on the white comforter as well as tiny amount of what appeared to be blood. Could have been Ketchup but the fact that it was a dirty comforter was hard to get out of my mind. The housekeeping staff were pleasant but maybe they missed this comforter by accident.
Dear Guest, Thanks for your stay at our hotel and glad to know that it was a good one, but at the same time, we are sorry for the little inconvenience caused to you because of the dirty comforter. We shared your report to the housekeeping in the hope that they can see that this does not happen to any more of our valued guests. Please do visit us again. Sincerely, Hotel Manager
the hotel is close to the Redmond airport. Great helpful staff. The room was clean and comfortable. I highly recommend this hotel.
Dear Guest Greetings from the Quality Inn Bend OR Thank you for your stay. I’m so pleased that you liked our hotel rooms. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
Checked in and went to the room. Nice room. Did not have a controller for the TV, so called the front desk and within no more than a couple of minutes, they brought one to our door and made sure it worked before they left.
Dear Guest, Thanks for your stay , We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. We take pride in offering a good experience at a quality of amenities, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager.
Location was ok, value was the best thing. Our room was nice. Staff was as helpful as expected. In summary it was a good value for a place to stay.
Dear Guest, Thank you for the wonderful review of your stay at our hotel, rooms & staff. We are delighted to know everything went great during your stay and that our location was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager
The hotel was very comfortable and a lot better than I expected. My experience was something I would have expected from a much more expensive establishment. Unbeatable quality for the price I paid.
Again, everything was super great and super nice, especially the Hotel staff of outstanding people. Most enjoyable time. The breakfast was also top quality, super great and wonderful. The rooms were very clean, very nice, again, most enjoyable. Also, room "comfort" top notch, top quality. Hopefully I can come again, someday .... Looking forward to staying again at your very wonderful Hotel.
Very nice staff. Rooms need to be upgraded but was relatively clean.
Room was large, clean and comfortable. Very quiet, but close to downtown. Good value.
Dear Guest, Thanks for staying at our hotel during your recent visit to our area. We appreciate your review and the observations both positive as well as negative They are precious to us and we shall surely take them for improvement. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager