This hotel smelled terrible. Breakfast was gross. Way too expensive for how crappy it was.
Decent hotel for the money.
I have pet allergies. I did not realize that if I went to a pet friendly hotel I would have an asthma attack.
everyone was very helpful and very nice. the room was clean and quiet. would have liked to have a trash can in the bed room. only one was in the bathroom.
Location was the best factor for this property.... No elevator with heavy bags is kind of challenging and the heater/ac/fan was unplugged and found out why after plugged it back in..... nasty smell
The sheets appeared to be clean but the comforter on my bed definitely wasn’t. There were scuff marks on the white comforter as well as tiny amount of what appeared to be blood. Could have been Ketchup but the fact that it was a dirty comforter was hard to get out of my mind. The housekeeping staff were pleasant but maybe they missed this comforter by accident.
the hotel is close to the Redmond airport. Great helpful staff. The room was clean and comfortable. I highly recommend this hotel.
Checked in and went to the room. Nice room. Did not have a controller for the TV, so called the front desk and within no more than a couple of minutes, they brought one to our door and made sure it worked before they left.
Location was ok, value was the best thing. Our room was nice. Staff was as helpful as expected. In summary it was a good value for a place to stay.
The hotel was very comfortable and a lot better than I expected. My experience was something I would have expected from a much more expensive establishment. Unbeatable quality for the price I paid.
Again, everything was super great and super nice, especially the Hotel staff of outstanding people. Most enjoyable time. The breakfast was also top quality, super great and wonderful. The rooms were very clean, very nice, again, most enjoyable. Also, room "comfort" top notch, top quality. Hopefully I can come again, someday .... Looking forward to staying again at your very wonderful Hotel.
Very nice staff. Rooms need to be upgraded but was relatively clean.
Room was large, clean and comfortable. Very quiet, but close to downtown. Good value.
A little outside of town but right on 97. Downtown Bend and restaurants about 15 minutes away.
First I would like to thank night shift front desk clerk for her friendliness. As an out of towner, she was awesome in providing incite as to where to go/what to eat (Abbies was a good call for pizza). The rooms were dated and it showed. If you expect the perk of breakfast buffet, forget about it when there are over 20 contractor employees (some I do not think even were staying there) that overwhelmed the lobby leaving nothing for us that paid. Thumbs down!
This is an older hotel that is in decent, but not excellent, condition. The room was clean and comfortable but clearly showed signs of its age, especially in the bathroom. But it was a good value for the money. And the continental breakfast was acceptable - although the dining area is very small for the size of the hotel. It is located between the Redmond airport and downtown Bend, and very close to several excellent shopping centers.
Located in Boyd Acres, Quality Inn is within a few miles (5 km) of sights such as Deschutes River and Sun Mountain Fun Center. This 50-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
At Quality Inn, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a spa tub, a 24-hour business center, and a computer station.
This hotel smelled terrible. Breakfast was gross. Way too expensive for how crappy it was.
Dear CINDY,Thanks so much for your 5 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.
Decent hotel for the money.
Dear Jason, Thanks for your stay. We are glad that you had a great experience, got value for your money staying at our hotel. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to your next stay. Sincerely,Hotel Manager
Dear Margaret,Thanks for stay at our hotel and great feedback by giving us a 4-star rating. Our mission is to provide the best service and ensure that the guest rate us the most comfortable hotel in our area. Hope you had a satisfactory stay. We would like to know what we can improve to earn a 5 Star Review on your next stay.Sincerely Hotel Manager
I have pet allergies. I did not realize that if I went to a pet friendly hotel I would have an asthma attack.
Dear Guest, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager
Dear Richard,Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager
everyone was very helpful and very nice. the room was clean and quiet. would have liked to have a trash can in the bed room. only one was in the bathroom.
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It’s great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager
Location was the best factor for this property.... No elevator with heavy bags is kind of challenging and the heater/ac/fan was unplugged and found out why after plugged it back in..... nasty smell
Dear Guest, Thanks for staying at our hotel during your recent visit to our area. We appreciate your review and the observations both positive as well as negative They are precious to us and we shall surely take them for improvement. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager
The sheets appeared to be clean but the comforter on my bed definitely wasn’t. There were scuff marks on the white comforter as well as tiny amount of what appeared to be blood. Could have been Ketchup but the fact that it was a dirty comforter was hard to get out of my mind. The housekeeping staff were pleasant but maybe they missed this comforter by accident.
Dear Guest, Thanks for your stay at our hotel and glad to know that it was a good one, but at the same time, we are sorry for the little inconvenience caused to you because of the dirty comforter. We shared your report to the housekeeping in the hope that they can see that this does not happen to any more of our valued guests. Please do visit us again. Sincerely, Hotel Manager
Dear Elizabeth,We're sorry to hear about your negative experience at our hotel. Your feedback is important to us, and we apologize for any discomfort you faced due to the smell and breakfast quality. We strive to provide a pleasant stay for our guests, and it's clear that we fell short in this instance. We'll use your comments to make necessary improvements in our services and amenities. We understand your frustration with the value for the price paid, and we regret that your overall impression was disappointing. We appreciate your honesty and hope you'll consider giving us another chance to provide you with a better experience in the future.Sincerely,Hotel Manager