Wellington Park Hotel3.0 out of 5.0
Recent guest reviews
The hotel was in a great location, across the road from Queens University, within walking distance of the City Centre, excellent restaurants in the vicinity, and with great WIFI. The Hotel itself was in serious need of a makeover. The bedroom for two adults, had a small double and a single bed, the bathroom was not cleaned properly and had poorly finished/broken parts. The Bar/Restaurant had a very strange setting and again the carpets were lifting the ceiling was obviously damaged and badly repaired, with paint peeling off the walls, I ordered a coffee and it was served cold. This was by no means a cheap hotel, and far more expensive than it’s worth! I normally like to finish on a positive note, and compliment the staff but, unfortunately not in this case, it was a very disappointing stay.
I stayed here for two nights on business. The hotel is in excellent location for Queens University, and is located close to the botanic gardens. There are plenty of nice restaurants and pubs nearby. There is a hotel car park that is available for a small charge. The staff were very helpful, and professional. It does however need updating, which I believe is being done at the moment. The cleaning could also be improved too. Good for a business stay, but not great for a romantic visit.
Stayed here over valentines and it was a lovely stay. The room was spacious enough for two people and the bathroom was very clean too. The receptionist was very nice and helpful. Over all we had a great stay with the hotel.
The hotel is going through a renovation period but the work is unobtrusive. The food is great and the staff are extremely friendly, from Hannah at reception to Felix and Aaron in the bar/lounge. The rooms are a great size and comfortable. Well worth the money if you want to stay near the centre of Belfast.
Large open-plan lounge, very cold with old soft furnishings that had seen better days greeted us on arrival. Very drafty with no ambience. Definitely not somewhere you would want to linger. Dining room was closed due to refurbishment. Problem was DBB rates were still being offered! The makeshift dining room was very inaccessible, up two lots of stairs. It was very uninviting - brightly lit, with no heating and absolutely terrible food. Tables with bain maries were set up in one corner and food was carried in from wherever. Something like carnival dances in times gone past. Menus were basic: chicken was served on two consecutive evenings. Curry was unlike anything worthy of the name food. Pasta was in dried tomato sauce, also inedible. Portions of fish were so small it was incredible. Need I go on! No veg, except potatoes, accompanied the main meal each evening, but there was a bowl of tired-looking salad leaves, no dressing, on a table to tempt us. You would have to see it to believe it! Casual waiting staff, untrained and embarrassingly inexperienced, seemed to have been brought in for dinner service and the dispense bar during our stay... Wine was not available by the glass, only in those annoying small bottles. The dispense bar was not stocked prior to service and I, along with others, had to wait ten minutes while the bar man went to find the wine. Then he didn't know how to work the till. In fairness to the young man in question, he seemed to have been thrown in the deep end! My bedroom was equally depressing, looking out on a bottle bank, with no blind or net curtain to hide the ugly view. The radiator was behind the black-out curtains when closed, which caused the room to be very cold. Shorter curtains are definitely needed. The sliding wardrobe was adequate but there was a large crack in the mirror in one of the doors. Not acceptable by any standards. I gave the hotel one point in my rating as the bed was comfortable, and staff did their best, otherwise it was not worthy of any rating. I realise that part of the hotel is closed due to refurbishment - however, the decent thing would have been to close during the renovations and re-decorations, thus avoiding negative reviews like mine.
We decided to stay at the Wellington Park for valentine day as they had an offer of stay and dinner which appeals to our plans for the night. I haven't stayed here before so we wanted to check out a different hotel for a change The staff were friendly and helpful and check in was straight forward. We were booked into room 140 on the first floor but due to the layout it's a bit confusing when you step out of the lift/elevator as this is the main conference area with conference rooms along this floor. After a few minutes checking out the floor we found the rooms are behind the bar area down a narrow corridor. The room was very nice and big but felt a bit tired and in need of a update. We went down for dinner and drinks and we were told that it would be served in the lounge due to the restaurant undergoing renovation work. The staff were friendly and helpful and the food was excellent. We had glasses of wine complimentary with our dinner and our meal was great with good quality and portions. I would recommend this place for a meal if you are in the area.
We have stayed here several times but this time we were disappointed. The place seems shabbier with old carpets and everything dated. We went to the bar and asked for a glass of prosecco but were told that we would have to buy a bottle. We asked for a glass of Sauvignon Blanc but they only had those awful small bottles. We went out for a drink and meal. When we cam back we asked for a sambuccaneacg. It took about fifteen minutes and was served in tiny plastic glasses. We were wakened at about two in the morning with the noise from the room next door. There was a party going on. We had to ring reception about four times to ask them to deal with it. Eventually they did not answer the phone. Overall very disappointing.
Arrived on Saturday evening and checked in to room, only in 5 minutes when we discovered our electric wasn't working. We rang reception and reported this and were told it was a problem in the area but someone would come up to check for us, we also requested a room service menu to be sent up. So Kieran the duty manager arrives to check electricity and give us menu told us we could order anything but it may take a while longer due to the problems with electric. We didn't mind so we rang and tried to order hot food only to be told it was sandwiches only witch we didn't really want but ordered anyway because we were hungry, Kieran then returned with an update on the electric and told us we could have anything off the menu and that he would sort it which he did and we had a lovely hot meal delivered with a complementary drink. Due to the electric problem in our room we were upgraded to a suite by Kieran and it was great. Everything was dealt with very professionally and quickly and he even made me my favourite cocktail which isn't on the menu. Nothing was too much trouble for him and he is an asset to the hotel. All the other staff were very friendly and helpful also.
Comfortable beds and pillows but unfortunately the noise seems to travel in this hotel. The bathroom was amenable but there was damp in the shower/ bath which left a lingering smell in the hotel room. Reception staff were pleasant
Stayed here Sat night a group of 11, yes the hotel is a bit dated but found it clean and comfortable, the staff were lovely and extremely helpful and breakfast was lovely the next morning, good location with onsite parking.
- Walking distance to Queen's University of Belfast and Ulster Museum
- Free WiFi in rooms and public areas
- Onsite dining
- Business center
Located in Queens Quarter, Wellington Park Hotel is within a 5-minute walk of Queen's University of Belfast and within 15 minutes of other popular attractions like Ulster Museum. This 75-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's in central Belfast and also close to Belfast Botanic Gardens and Ulster Hall.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served each morning for a fee.
The 75 rooms have coffee makers and desks. Guests can enjoy free WiFi and TVs. Bathrooms offer hair dryers and free toiletries.
Guests of Wellington Park Hotel enjoy access to free WiFi in public areas, conference space, and a business center. Self parking is offered for GBP 5 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include wedding services and an ATM.
Reviews from Trip Advisor
65.0% of guests recommend this hotelTotal of 838 reviews