It took 10 minutes for someone to come out the back just to check in. There were roaches in the lobby. A guest complained at the front desk about to roaches in her room and a clogged toilet a her entire weeks stay.
Nice comfortable bed and cold a/c. Room service was very good and morning breakfast buffet had a good offering.
The property looked good and well maintained. The appearance of the property would certainly make you want to return again.
It WAS A LITTLE NOICY AND THE AIR CONDITIONER WAS SET ON THE LOWEST IT COULD GO AND BARELY KEPT US COOL
Only had access to one side of the king bed because it was so close to a wall. Part of the dinner was cold. Notified waitress. Said sorry. No offer to fix it until finished with the meal. Who cares at that point. Will never stay here again.
My daughter graduated from Lamar University. Location very good for our needs. Lobby was beautifully decorated. We took lots of family pictures.
Room had a smell that permeates clothes. Pool area very nice.However staff continually lied about time pool would be open to guests. Never got chance to access pool. I will neither recommend or stay here again. In addition I will never trust Orbit or travel advisor.
Hotel was ok but service was not great! Could never get roomsevice to answer! Front desk didn't answer very often. Food there was not great.
Nice area , great rooms,good service, I would stay there again
MCM Eleganté Hotel & Conference Center Beaumont places you within a few miles (5 km) of Baptist Hospitals of Southeast Texas and Dubuis Hospital of Beaumont. This 3.5-star hotel welcomes guests with 274 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with cooked-to-order breakfast served for a fee.
All 274 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other amenities include free weekday newspapers, safes, and ironing boards.
At MCM Eleganté Hotel & Conference Center Beaumont, guests enjoy a full-service spa, an outdoor pool, and a fitness center. For transportation, you can make use of a free airport shuttle (available 24 hours), as well as a free area shuttle. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and a 24-hour business center.
It took 10 minutes for someone to come out the back just to check in. There were roaches in the lobby. A guest complained at the front desk about to roaches in her room and a clogged toilet a her entire weeks stay.
Nice comfortable bed and cold a/c. Room service was very good and morning breakfast buffet had a good offering.
The property looked good and well maintained. The appearance of the property would certainly make you want to return again.
It WAS A LITTLE NOICY AND THE AIR CONDITIONER WAS SET ON THE LOWEST IT COULD GO AND BARELY KEPT US COOL
Only had access to one side of the king bed because it was so close to a wall. Part of the dinner was cold. Notified waitress. Said sorry. No offer to fix it until finished with the meal. Who cares at that point. Will never stay here again.
My daughter graduated from Lamar University. Location very good for our needs. Lobby was beautifully decorated. We took lots of family pictures.
Thanks for the 4 stars.....We are glad that you enjoyed your stay....enjoy the photos....and tell the Graduate congratulations from us!!! Merry Christmas Steve Mcgaha General Manager
Room had a smell that permeates clothes. Pool area very nice.However staff continually lied about time pool would be open to guests. Never got chance to access pool. I will neither recommend or stay here again. In addition I will never trust Orbit or travel advisor.
Lowtel, I apologize for your pool experience... during the winter the pool is open nightly from 5 pm till 10 pm for fire pit conversations.. The regular pool season begins April 1st when the pool will open daily at 9 am. My Apologies Steve McGaha General Manager
Hotel was ok but service was not great! Could never get roomsevice to answer! Front desk didn't answer very often. Food there was not great.
Patti, Please accept my apologies especially regarding roomservice. I plan to use your review for training purposes regarding answering the phones. Thank you for still giving us three stars, and we hope to do better on your next visit. Regards Steve McGahaGeneral Manager
Nice area , great rooms,good service, I would stay there again
Dear anonymous, I am sorry that your food was cold, and also that your stay was not at our standards....we do hope that you will change your mind and give us another chance to please you, as well as get more stars on your next visit... with my apologies, Steve McGaha General Manager