The only problem we had was that we were told multiple times there would be a shuttle to Ford Park that evening. After checking in, we were told that the shuttle wasnt available, leaving us having to "find" an uber or another means to get to our destination. While at the event, I received a call from the hotel asking what they could do to make things right. I had Ms. Brenda's number from previous stays and gave her a call. I found out, she had a death in the family causing her to not be at work. I have no idea why the "other" driver couldnt take us to Ford Park; however, we were given complimentary breakfast, and I was able to see Ms. Brenda the next morning. She is definitely an asset to your establishment!
The rooms are amazing - the bed was extremely comfortable!
Big Nice hotel. Staff is very attentive and the pool is huge. Starbucks inside with a good breakfast.
It took 10 minutes for someone to come out the back just to check in. There were roaches in the lobby. A guest complained at the front desk about to roaches in her room and a clogged toilet a her entire weeks stay.
Nice comfortable bed and cold a/c. Room service was very good and morning breakfast buffet had a good offering.
The property looked good and well maintained. The appearance of the property would certainly make you want to return again.
It WAS A LITTLE NOICY AND THE AIR CONDITIONER WAS SET ON THE LOWEST IT COULD GO AND BARELY KEPT US COOL
Only had access to one side of the king bed because it was so close to a wall. Part of the dinner was cold. Notified waitress. Said sorry. No offer to fix it until finished with the meal. Who cares at that point. Will never stay here again.
My daughter graduated from Lamar University. Location very good for our needs. Lobby was beautifully decorated. We took lots of family pictures.
Room had a smell that permeates clothes. Pool area very nice.However staff continually lied about time pool would be open to guests. Never got chance to access pool. I will neither recommend or stay here again. In addition I will never trust Orbit or travel advisor.
Hotel was ok but service was not great! Could never get roomsevice to answer! Front desk didn't answer very often. Food there was not great.
Nice area , great rooms,good service, I would stay there again
MCM Eleganté Hotel & Conference Center Beaumont places you within a few miles (5 km) of Baptist Hospitals of Southeast Texas and Gator Country. This 3.5-star hotel welcomes guests with 274 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start each morning off right with cooked-to-order breakfast served for a fee.
TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
At MCM Eleganté Hotel & Conference Center Beaumont, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a conference center, a 24-hour business center, and a computer station.
The only problem we had was that we were told multiple times there would be a shuttle to Ford Park that evening. After checking in, we were told that the shuttle wasnt available, leaving us having to "find" an uber or another means to get to our destination. While at the event, I received a call from the hotel asking what they could do to make things right. I had Ms. Brenda's number from previous stays and gave her a call. I found out, she had a death in the family causing her to not be at work. I have no idea why the "other" driver couldnt take us to Ford Park; however, we were given complimentary breakfast, and I was able to see Ms. Brenda the next morning. She is definitely an asset to your establishment!
The rooms are amazing - the bed was extremely comfortable!
Thank you so much for your response. We hope to see you again soon!
Big Nice hotel. Staff is very attentive and the pool is huge. Starbucks inside with a good breakfast.
Thank you so much for choosing our property. We hope to see you again soon!
It took 10 minutes for someone to come out the back just to check in. There were roaches in the lobby. A guest complained at the front desk about to roaches in her room and a clogged toilet a her entire weeks stay.
Nice comfortable bed and cold a/c. Room service was very good and morning breakfast buffet had a good offering.
The property looked good and well maintained. The appearance of the property would certainly make you want to return again.
It WAS A LITTLE NOICY AND THE AIR CONDITIONER WAS SET ON THE LOWEST IT COULD GO AND BARELY KEPT US COOL
Sorry for the inconvenience that you experienced. I Hope that the rest of your stay here was great and thank you again for choosing the MCM Elegante Hotel.