Carpet had large stains on it, tv was broken, bedspread was stained, broken glass on bathroom floor, generally speaking, the hotel was poorly maintained. The staff was unprofessional and not helpful.
Our room was filthy. Hair all over, pizza toppings, stains in the carpet. We complained and they moved us to a new room twice, which was just as bad. We then cancel the stay and the people at the front desk said it was fine and we would get our money back. Here we sit a week later and they are refusing to refund us our money. The worst experience I’ve ever had and we travel a lot!
The property was not its best. They need to update and clean a lot better. The microwave was broke and thr refrigerator was not clean. Never again will i use this property.
We were in town for MCRD graduation. The staff was very helpful and accommodating. If you’re coming for graduation, their breakfast starts at 5am, which gives you plenty of time to eat and get to base (25 minute drive) before events begin. Their check-out is 12 noon, which is plenty of time for you to go to graduation on Friday morning, enjoy getting pictures afterwards, and still get back to the hotel to change before making your way out of town.
Appeared to be updated inside the rooms and exterior of the hotel.
Staff was friendly and the hotel was very clean. Definitely would stay here again.
The staff was amazing everyone was very nice the breakfast was delicious overall it was a nice hotel ty ❤️
What a wonderful stay! I stayed here for my daughters graduation from USMC boot camp. The staff was brilliant. They were friendly and UBER helpful. I highly recommend this property.
Happy with the stay. Staff was friendly. Hoyel room was clean.
Front desk staff, Thomas was pleasant and accommodating when room reserved wasn’t what was given to us initially. He apologized and provided us an upgrade room with jacuzzi tub at no additional cost. However, we found out the next morning that handle wouldn’t lock from the outside and we had to hold the inside handle down then the outside down to get the door to stay closed and locked properly. We reported this each morning of our stay which was to be “reported to management and maintenance” however was still not fixed when we checked out. We reported it again one last time at check out. Hopefully the next guest won’t have the same issue.
Nice hotel friendly staff and very clean we will stay here again as we come up here every 6 months or so
I have called Country Inn and Suites Corporate. Prostitution going on at hotel, with staff involved. Curtains hanging off windows...mirrors off walls...holes in walls...no basemoldings...writing on floors...checked in to hotel and was given a key to a room that had another couple having sex in it at 12:30 am. Very very very dangerous situation for my wife and I. I’ve called the Country Inn and Suites corporate offices to file a complaint. I was not supposed to be billed for Saturday night 8/25...and have been as of today. This is a dangerous and unfit hotel, with seemingly illegal operations.
This was the WORST hotel I have every stayed at. We had no choice but to stay once arrived. We came with a large group on a busy weekend for Bootcamp graduation. The hotel never disclosed was being renovated. The hotel was so nasty! the room!!! OMG terrible, and with a toddler and an infant! the floors has no base boards, peeling walls at bottom, saw dust and dry wall everywhere. the bathroom had hanging fixtures, the tub not sealed, the sink not sealed water got everywhere, we had to use my sisters room down the hall, which her room was just as bad. Had to shower with sandals on. There was blood on the sheets! and went meet room attendant to address issue she was rude, like I offended her. front office offered another room but the other room was just as bad! I would never recommend this hotel. and they should be ashamed, over pricing for a crappy room! we checked out early and still haven't got our refund.
Dirty, had to move rooms due to the tub leaking . Smelled awful and was filthy
Convenient location, friendly and personal staff, very welcoming and gracious.
Everything about my stay was horrible. Won't stay again. Location was horrible. Everything was filthy. Trash behind front desk. Trash in my room when I arrived. Torn sheets. Just awful.
Fantastic breakfast. Staff is friendly and willing to help with anything
Checked in and room had apparently not been cleaned thoroughly. Curtain had a large hole in it. Fire alarm defective which resulted all the guests having to evacuate outside at 1:30 am. I was also told that it is always better to book directly with the Hotel to obtain the best rate. A terribly disappointing experience.
Located within a leisurely stroll of Pick Pocket Plantation, Country Inn & Suites by Radisson, Beaufort West, SC is within a few miles (5 km) of St. Helena's Episcopal Church. This 77-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free full breakfast, served each morning from 6 AM to 9:30 AM. This hotel has a restaurant that's perfect for a leisurely bite to eat.
All 77 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Free local calls, safes, and ironing boards are other standard amenities.
Guests of Country Inn & Suites by Radisson, Beaufort West, SC have access to an indoor pool, a fitness center, and free WiFi in public areas. You'll find RV, bus, and truck parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Carpet had large stains on it, tv was broken, bedspread was stained, broken glass on bathroom floor, generally speaking, the hotel was poorly maintained. The staff was unprofessional and not helpful.
Our room was filthy. Hair all over, pizza toppings, stains in the carpet. We complained and they moved us to a new room twice, which was just as bad. We then cancel the stay and the people at the front desk said it was fine and we would get our money back. Here we sit a week later and they are refusing to refund us our money. The worst experience I’ve ever had and we travel a lot!
The property was not its best. They need to update and clean a lot better. The microwave was broke and thr refrigerator was not clean. Never again will i use this property.
We were in town for MCRD graduation. The staff was very helpful and accommodating. If you’re coming for graduation, their breakfast starts at 5am, which gives you plenty of time to eat and get to base (25 minute drive) before events begin. Their check-out is 12 noon, which is plenty of time for you to go to graduation on Friday morning, enjoy getting pictures afterwards, and still get back to the hotel to change before making your way out of town.
Appeared to be updated inside the rooms and exterior of the hotel.
Staff was friendly and the hotel was very clean. Definitely would stay here again.
The staff was amazing everyone was very nice the breakfast was delicious overall it was a nice hotel ty ❤️
What a wonderful stay! I stayed here for my daughters graduation from USMC boot camp. The staff was brilliant. They were friendly and UBER helpful. I highly recommend this property.
Thank you for posting a review. It saddens us to hear that your stay was less than satisfying due to the condition and cleanliness of the hotel, the microwave and the elevator at that time. Providing our guests with a comfortable and relaxing accommodation is of extreme importance to us and we are sorry if we may have missed the mark. Know that your voice has been heard and this will be forwarded to the hotel management for further improvement. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience in the future.