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Kingsgate Hotel Autolodge Paihia

3.5 out of 5.0

Recent guest reviews

This hotel is situated right in the heart of Paihia and facing the waterfront and literally 25 meters to the nearest restaurant and bar on the strip. You can’t find a better location in Paihia. The rooms are well equipped with a great air conditioner, large beds, mini fridge, tea & coffee making facilities, but the cleanliness of the rooms lets this hotel down. When we checked in, the carpet between the two beds was very wet? The fridge contents from the previous occupants were left behind and the fridge was stained with food. The light above the vanity was flickering which should have been picked up by house keeping and the bedside tables had rings left behind from cups and glasses and were not wiped down and the toilet did not seem to be cleaned and smelt. The toilet is in a separate room where the shower and bath is located in, and this room was clean and the towels were clean. It appeared that house keeping were selective in what they cleaned in the room. We did report the flickering light and food left in the fridge and the Manager of the hotel who was lovely and dealt with the issues in a very timely manner. The staff at the hotel are friendly and efficient. The pool is great and you have a view of the waterfront from the pool. There is plenty of parking at the hotel. Great location, but the cleanliness and the limited WIFI let the hotel down. With the WIFI the Quota of 50MB of free data is too small considering the cost of what you pay for the room and other hotels in the area provide free unlimited WIFI.

Stayed for 3 nights and really enjoyed our visit. So handy to the wharf for excursions and also close to Waitangi. The swimming pool was a bonus for our grandchildren. Good facilities with a bar and restaurant by the pool

Wonderfully situated on the sea front Kingsgate is ideally situated for access to Russell, Waitangi and other centres while being handy for Paihai's shops, bars and restaurants. Our room was spacious, modern, well equipped and well serviced during our three-day stay. The front desk staff were excellent as were the bar staff.

The best thing to say about Kingsgate is that its location is ideal--near the harbor where you can catch the Cliffs and Caves cruise and then the next day catch the Great Sights bus tour that explores Cape Reinga, 90-Mile Beach and the Te Paki sand dunes (all terrific sites). The hotel itself is clean, the restaurant has tasty food, and the room provided comfortable beds in a quiet, relaxing atmosphere. In the near vicinity are shops and restaurants. The place lacks an elevator, however, which is a hassle if your room is on an upper level. Also, we had to ask for extra linens each of the three days we were there because enough were not stocked in the room. We shouldn't have had to do that.

If you are in Paihia, that's a very good place to spend the night. Located on the waterfront, close to Paihia wharf and beach. We stayed in a suite having a gorgeous view over the Bay of Islands. The suite was very good, parking and wifi for free, but unfortunately the breakfast was poor.

Recently, spent one pleasant night stay at the Kingsgate Hotel Autolodge Paihia. The room was clean, had a large balcony, and all the amenities that I required. The hotel did not have an elevator, so it could be awkward if you had a lot of luggage and are on the second floor. I found the stairways to be very narrow. I had a very good sleep as the bed was very comfortable. The lounge and restaurant is very nice and has a beautiful view of the waterfront. Overall a pleasant stay.

We stayed here one night. Rooms were above average, well equipped and comfortable. A clever feature I have not seen before was a long desk top/shelf opposite the bed which ran most of the length of the room. A good part of this was covered in carpet and was designed for putting suitcases on. Worked really well. Staff were friendly enough. Good location a short walk to the centre or for us the ferry to Russell. A massive negative for me was the wi fi. You only got 30 minutes free after which you had to pay. Why? Surely any hotel these days should have free wi fi? We had 2 iPhones and an iPad where we needed wi fi access for emails, WhatsApp’s and checking things on the internet. I am not talking about streaming films or anything like that. If the management are reading this please do something about it. I have reduced the rating from Very good to average for this reason.

Aneesh on the front desk was arrogant and unhelpful. I was checking in and he said "do you know where your room is?" I said 'well no, but hopefully once you've told me I will". He gave me a map, and literally the room was upstairs and right behind reception. We booked a slot for the hot tub (which was more the temp of a tepid bath). We asked for towels and he pointed to a shelf right beside him at the front desk and said we had to come around and grab them ourselves. The spa jets were on a set timer for 20min (according to sign) but they went off after 15. When we walked to our room it was about 6pm and there was a room service tray with pizza and wedges left over. We walked past it numerous times that evening and in the morning when we were leaving... yep. It was still there. Gross. Won't be back.

The management was friendly and very helpful Nice pool and gardens Our room was clean and well kept Beds and linen very comfortable Internet fast Stayed three nights ...close to restaurants and free parking Recommend

This hotel is having very nice location just near to Bay. They do not provide rooms on ground floor to elderly people, even though you request. NO FREE WIFI.. It is just 50 mb in lobby, which you will finish in 10 minutes. Very near to Town centre and all restaurants and bar. Room size OK. Ample parking space.

104 Marsden Road Paihia

Hotel highlights

  • Free parking
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located within a 5-minute walk of Paihia Wharf, Kingsgate Hotel Autolodge Paihia is within a 15-minute stroll of Paihia Beach. This 3.5-star hotel welcomes guests with 113 rooms and conveniences like an outdoor pool, free self parking, and a fitness center. In central Paihia, the hotel is also close to Waitangi Treaty Grounds and Waitangi Golf Club.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 7 AM to 9:30 AM.


Rooms

All 113 air-conditioned rooms provide refrigerators, coffee makers, and free weekday newspapers. Flat-screen TVs come with satellite channels, and WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are also available.


Property features

Kingsgate Hotel Autolodge Paihia features an outdoor pool, a children's pool, and a fitness center. You can put free parking to good use if you drive. Front-desk staff can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a spa tub, WiFi in public areas, and an arcade/game room.

Room options

Standard Twin Room (Breakfast Included)

Full 2 | Sleeps 2

Standard Double Room

Queen 1 | Sleeps 3

Junior Suite

Queen 1 | Sleeps 4

Standard Double Room (Breakfast Included)

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 508 reviews