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Eatern Hotel

3.0 star property
Hotel in Batam with free parking

Choose dates to view prices

Photo gallery for Eatern Hotel

Lobby sitting area
Lobby
Interior
Deluxe Room | Desk, free WiFi
Deluxe Room | Desk, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Komplek Ruko Penuin Block X No. 1-4, Batam, Kepulauan Riau, 29433
  • Place, BCS Mall
    ‪1 min walk‬
  • Place, Grand Batam Mall
    ‪5 min walk‬
  • Place, Nagoya Hill Mall
    ‪19 min walk‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪28 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, free WiFi

Standard Room

  • 12 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Desk, free WiFi

Deluxe Room

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Batam

Eatern Hotel places you next to BCS Mall and within a 15-minute walk of Grand Batam Mall. This 55-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and concierge services.

What's nearby

  • BCS Mall - 1 min walk - 0.1 miles
  • Grand Batam Mall - 5 min walk - 0.3 miles
  • Nagoya Hill Mall - 19 min walk - 1.0 mile
  • Batam Centre Ferry Terminal - 14 min drive - 7.9 miles
  • Batam Centre - 14 min drive - 7.9 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive

Restaurants

  • ‪Eatern Food Court - ‬1 min walk
  • ‪C8 Kopitiam - ‬2 min walk
  • ‪Honey Kopitiam - ‬2 min walk
  • ‪Kangen Café - ‬4 min walk
  • ‪Kedai Kopi Laris - ‬2 min walk

About this property

Eatern Hotel

Hotel in Batam with free parking
Guests of Eatern Hotel enjoy features like free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with concierge services and luggage storage.
LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries and slippers. Desks are also included.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

More

  • 5 floors
  • Built in 2015

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: IDR 50000.0 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Eatern Hotel Batam
Eatern Batam
Eatern Hotel Hotel
Eatern Hotel Batam
Eatern Hotel Hotel Batam

Frequently asked questions

What's there to do within easy reach of Eatern Hotel?

This hotel is located in Batam, just steps from BCS Mall. You'll also find Harbour Bay Ferry Terminal and Batam Centre within a short drive.

Will I be able to park at Eatern Hotel?

Yes, self parking is offered for free at the hotel.

Does Eatern Hotel feature a casino on the premises?

No, Eatern Hotel doesn't have a casino.

Is there an indoor pool at Eatern Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Eatern Hotel?

Couples staying at this hotel will appreciate amenities like slippers as well as concierge services and a 24-hour front desk.

Are there hot tubs at Eatern Hotel?

No, this hotel doesn't have a spa tub.

Does Eatern Hotel have a restaurant that serves breakfast?

No, Eatern Hotel doesn't have a restaurant that serves breakfast.

Does Eatern Hotel allow pets to stay for free?

No, pets aren't allowed at Eatern Hotel.

Are there connecting rooms at Eatern Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Eatern Hotel?

The closest major airport to Eatern Hotel is Batam Batu Besar (BTH-Hang Nadim), which is 10.6 mi away (24 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 15.4 mi away.

Are there rooms with balconies at Eatern Hotel?

No, there aren't any guestrooms with balconies at Eatern Hotel.

Eatern Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 15 out of 58 reviews
Rating 8 - Good. 32 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Siew tiem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing much to say .
Stayed 3 nights in Jun 2025

8/10 Good

Chia Ching

Stayed 1 night in Mar 2025

8/10 Good

Eileen

Traveled with family
Liked: Cleanliness, staff & service, amenities
I book 2 deluxe rooms & 1 normal room. 2 deluxe rooms clean & cold but normal room. Air con spoil, hot. Please improve this
Stayed 2 nights in Jan 2025

4/10 Poor

Pei Shan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels are brownish in colour, so don't dare to use them. Wifi connection is unstable and keep dropping. I put the tag on the door to request to make up my room, but nobody came to do that. When I asked for the 2 complimentary bottles of water, the reception said they ran out of it and will give me 4 bottles tomorrow which doesn't help as I'm checking out the next day. The AC is just outside the window and you’ll hear the noise throughout the night. The only good thing is the location, really near to eateries, massage plaves and shopping mall. Although the room is cheap, I won't be staying here again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sridhar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Han

4/10 Poor

J

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros - close to BCS, food area. rates are great only if you’re not fussed and looking for very basic accommodation Cons - yellowish & torn bedding, no windows, yellow towels for the room we stayed, suggest to bring your own towels. Maybe it’s just the lowest priced rooms as we saw another window room with cleaner bedding and towels. It’s a no Grab zone meaning grab can’t pick you up from there.
Stayed 1 night in Dec 2019

8/10 Good

Bob

Attitude problem

Front office service sucks
Stayed 2 nights in Nov 2019

10/10 Excellent

Mirriam Jocelyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Convenient but noisy.location good for food and shopping.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location is very good, just a road across the mall, but the room is small so ventilation is not as good. overall is good with the pricing.
Stayed 1 night in Jul 2019

8/10 Good

Pauline

Liked: Staff & service
Stayed 2 nights in Jul 2019

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Quek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Ong

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I find it a valuable price to stay in this hotel. It is easy to access very convenient to go anywhere within the city.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Davin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Affordable

Hotel was clean and room was well maintained, although it's a little small. The walls aren't really soundproof so my friends could not sleep as well because the other rooms were making too much noise. Location and convenience is a big selling point for this hotel. I paid about $26 for a room with 2 beds
Stayed 1 night in Mar 2019

8/10 Good

YEO

Liked: Room comfort
Stayed 1 night in Mar 2019

8/10 Good

Bob

Liked: Staff & service, property conditions & facilities

Reasonable

Quiet ok convenience,gòod location
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with family
The hotel toilet not so clean because a bit smelly .
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2019

2/10 Terrible

CM

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk female staff ( chubby, not wearing glasses & spoke distorted Teochew/Hokkien) on Jan 28th around 1pm was extremely rude, unprofessional & offensive. it’s the worst experience I had w a hotel in Batam it’s gave me a negative experience. COMSUMER ALERT: I’m pretty sure the so call ‘excellent’ & ‘good’ ratings & reviews .... majority r POSTED BY STAFF / OWNER. I’m not the typical complaining consumer but this horrid female staff take the cake of providing truly a miserable stay. Eatern is a MOTEL not a hotel n such horrendous experience make it more like a JOINT. it is located at the seedy area near the Mall and there were strange looking men placing their feet up at Eatern tiny lobby almost all hours of the day. For the same price and without complimentary breakfast GO TO HOTEL VANILLA ( nearby) instead.
Stayed 1 night in Jan 2019