Hotel du Commerce3.0 out of 5.0
Recent guest reviews
We stayed here while on a short city break in Basel, it was very easy to get to with several tram stops within a 5 minute walk. The staff were friendly and helpful, the room was very clean and with a large bathroom, and the breakfast buffet was decent. While compared to the same price for other countries it maybe wasn't as high a standard, for Switzerland it was reasonable. The TV had very few English channels but we weren't in the room very often to watch it. Lots of restaurants in the surrounding area so plenty to choose from. Seems to be some renovations going on at the moment but we weren't disturbed by them.
Nice apartment but not a great location and the hotel staff are terrible! Upon checkin we were told that breakfast wasn't included but when I booked the hotel it was clearly stated that it was included. No big deal we just went to a local cafe and got food, although the local cafe's are very expensive so the inclusive breakfast would have been a welcome saving! On the 2nd night in Basel we were locked out of our room when we returned at approx midnight, I called into reception and they had to make a phonecall to the manager so the keycard could be re-activated to gain accress to our room. The reason of blocking our keycard was due to "damage" to a lamp shade in our bedroom apparently occured the evening before. Anyway, the re-activation of the card took about an hour by which stage I was glad to see my bed! The next morning was checkout and that's when I found out the hotel had charged me (without my authorisation) for the damage to the lamp. I wouldn't have minded paying IF we had caused any damage but we were barely in our room and at the times we were in our room we only slept so it couldn't have possibly been us. The crack in the lamp must have been done previously. After some minutes of arguing with hotel staff I departed under the assumption that I wouldn't be billed... but after landing home and calling my bank I found my bank balance to be shy of £175!! This was one expensive lamp shade and as you can imagine I was not happy, I have since contacted the fraud team in Santander and I hope that somewhere down the line they can claim this back but I'm not holding much hope. DO NOT BOOK THIS HOTEL or if you do then please check everything is in order before they charge you for breakages that you didn't cause.
Been thee for 1 night, likely! They gave me a room not on the main building on the ground floor! Very dark, I could not keep the window open as very noisy but no air conditioning; breakfast ok but the overall not worth the price!
This is a mid-range hotel in Basel, which means its pretty expensive when compared with most other cities in neighbouring EU countries. I stayed 1 night for business and was "upgraded" to an apartment in the adjoining building. The extra space and kitchenette was there but not needed. There was no air conditioning and missing towels. The staff at reception were kind on my arrival but the hotel itself was pretty ordinary. I travel to Basel quite frequently and I have yet to find a reasonably priced hotel that exceeds expectations. Hotel du Commerce also fails to do this. It's not terrible, it's not great and you will forget it 2 nights after you have stayed there.
Standard hotel room. Nothing special. There seemed to be a water heater attached to the room which made noise all night. Breakfast was relatively basic. Price was reasonable compared to other hotels in the area. Would probably stay again
We Stayed at Hotel Du Commerce Apartment with Kitchenette . The place was clean and is located opposite to Rhening tram station. This makes life easy for people planning to visit in and around Basel . They provide free mobility card for the duration of your stay and this is a great bonus as you don't have to pay for any travel on Tram / Bus within Basel city limits. Stores like coop are located at stones throw distance , but just make sure you visit them before 7 pm. The staff are extremely warm and helpful.
stayed here for 2 nights. a fantastic locale. ready access to bus and the exhibition centre and within reach of offices as well as tourist paces. kitchen facility was good. bathroom and bedroom V clean and lots of space . good quality of lotion and cosmetics provided.bathroom door can be provided with a latch. staff was friendly but low on interactions with visitors from India. it was difficult to take luggage to the apartment from the street level as the lift was only from the top of five steps.
I am currently staying at the Hotel Du Commerce and have found the hotel to be great. Well located in Basel and comfortable environment. The room was comfortable and clean. I am staying on the 1st Floor at the front and I had read reviews about the trams being noisy, they make some noise when they go past but this didnt disturb my sleep at all. I aso read some bad reviews regarding the hotel staff and all I can say is my experience has been great, the staff are very friendly and helpful. I had a few questions before my stay which I sent via email and I got an answers back quickly. On my arrival I was welcomed and my room was ready early as requested in advance. Breakfast was nice, good coffee and a nice selection of breads, pastries and jams. Good boiled eggs.
The worst hotel I have stayed so far. Should have trusted your reviews guys about ongoing renovation (which was not mentioned prior booking) the staff is really rude and not friendly what so ever even the manager (don't know his name but with glasses). Had few issues with the room asked several times to help me out but no one cared it is like they hate their job so much that they don't even care about the customer. The mattresses are old and worn out. Breakfast ends at 10 and who wants to wake up at 9 in the morning just to eat some cold food well except boiled eggs but thats it its either cereal or making sandwich. I have stayed in a hotel which did not meet expectations but the staff was so nice that I even forgot about those issues, well in this hotel it is not the case if I would have know prior what dump it is I would better pay 10€ more per night but stayed in a place were customer is valued. By the way there are loads of places near this dump with similar prices. Hope I saved someone from this hell hole :)
Arrived around 15.30 and the room still was not ready, later was @upgraded@ to the apartment, 4 minutes walk from the hotel itself, on the ground floor next to tram stop. Ok for one night. Despite featuring a kitchen, this door remained closed. Rooms simple and reminded of a hospital - white walls, grey cheap furniture. Very soft mattress. Internet fast. Biggest drawback - breakfast where no hot items were offered (except boiled egg). Their croissants were from previous day obviously. All in all, OK 3 star clean place with good potential. Good price for Basel though.
- Walking distance to Messeturm Basel
- Free breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in Basel City Centre within a short walk of Messeturm Basel, Hotel du Commerce is within a mile (2 km) of other popular sights such as Basel Town Hall. This 62-room, 3-star hotel has conveniences like free breakfast, a restaurant, and free in-room WiFi. Near the airport, it's also near Basler Muenster and Basel Historical Museum.
Start your day off right with a free breakfast, offered each morning from 6:30 AM to 11 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
Hotel du Commerce's 62 rooms provide coffee makers, free newspapers, and laptop-compatible safes. Guests can expect to find free WiFi and cable TV. Other standard amenities include hair dryers and desks.
Guests of Hotel du Commerce enjoy access to free WiFi in public areas, a meeting room, and coffee in a common area. Self parking is available for CHF 35 per night. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include express check-in, free newspapers, and laundry facilities.
Reviews from Trip Advisor
61% of guests recommend this hotelTotal of 126 reviews