Great staff. Helpful, diligent and Very friendly!!
The Front desk staff was excellent. On at least 3 occasions, the cleaning staff knocked on the room door, and when I instinctively said "Hello", they just used their card and opened it. It happened once while I was in the bathroom; she opened the door and kept talking to me as I was asking her to please leave. It was odd and disconcerting. Once I complained to the front desk it stopped happening; but I felt uneasy in the room for the rest of my stay.
Olivia has the most helpful and responsive staff one can ask for. Special shout-out to Rubin, Josef and the other front desk staff (that I cannot remember.) We will return for sure!
The staff was very friendly from check-in to check-out. The room was gorgeous, clean and packed with amenities. It was really nice to relax in the rooftop pool. The location was also ideal - it is close to major attractions, metro stops and nice restaurants. I would definitely recommend booking your stay here!
Viajé a Barcelona por solo 1 día (domingo-lunes) y gracias al recibimiento tan acogedor del personal del hotel hicieron que pareciera más tiempo del que fue. Para comenzar llegamos al hotel a las 9:00h pensando en dejar el equipaje en el front desk debido a que el check-in era a las 15:00 h. Para nuestra sorpresa nos prepararon la habitación antes de tiempo. Hicieron sugerencias de lugares que podíamos visitar, y hasta se ofrecieron a trazar un mapa para así llegar más fácil a los lugares y poder aprovechar nuestro tiempo. En adición, estuvieron atentos a que nuestro acomodo fuera más placentero, siempre con una sonrisa brindando un servicio de calidad. La ubicación y las facilidades son impecables. El servicio a la habitación lo tienen disponible hasta las 22:30h llamé cerca de esa hora, y aunque no ordené nada, el personal de room service tuvo la gentileza de llevar la carta a la habitación y este nos dejó saber que no había prisa y que podía llamar nuevamente en cuanto supiera lo que quería. Para culminar, no contábamos con un retraso en una de las atracciones que visitaríamos, por lo que nos permitieron hacer un late check out a las 17:30 h. En resumen Hotel Olivia Balmes - BCN … completamente RECOMENDADO!
The very friendly and helpful staff is what made this hotel fantastic!! I wish some of the customers had been more courteous !
The hotel staff was amazing, welcoming, and helpful. The location was great, 15 min walk to Plaza Catalunya. Lots of places to eat, bars, and close to a metro station. The rooms are spacious, free bottles of water daily. The shower is a bit slippery and glass dividers separate it from the bedroom.
Unfortunately breakfast is not included in this expensive hotel.
They picked pocketed my stuff inside the hotel and stole over 600 US Dollars.
Gym has very little equipment and has no weights although is brand new.
Location, cleanliness, hotel staff was excellent! We will definitely consider returning to this hotel for our next trip to Barcelona!
Excellent staff and superb accommodations. Great location!
Great location, everybody very friendly and helpful will stay here again!
The staff is amazing, always with a big smile and exceeded our expectations
Great hotel and service! Breakfast was awesome. Location was very central.
I have to say that this hotel was even more impressive in person than the pictures online. Loved the spacious room, helpful staff and great location. Would definitely recommend it to a friend and would stay there again if we return to see more of Barcelona.
Very friendly staff, clean facilities and access to major attractions.
This hotel was excellent. Sleek and stylish and a perfect location, but most importantly the staff was fantastic. Attentive, friendly yet not overbearing. We really enjoyed our stay, thank you!
Olivia Balmes Hotel places you in Eixample, within a leisurely stroll of popular sights such as Placa de Catalunya and La Rambla. This 4-star hotel has 128 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM.
40-inch LED TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are other standard amenities.
Guests staying at Olivia Balmes Hotel enjoy an outdoor pool, a gym, and a rooftop terrace. Self parking is available for EUR 22 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a business center.
Great staff. Helpful, diligent and Very friendly!!
The Front desk staff was excellent. On at least 3 occasions, the cleaning staff knocked on the room door, and when I instinctively said "Hello", they just used their card and opened it. It happened once while I was in the bathroom; she opened the door and kept talking to me as I was asking her to please leave. It was odd and disconcerting. Once I complained to the front desk it stopped happening; but I felt uneasy in the room for the rest of my stay.
Dear Mr Patrick, Thank you for choosing Olivia Balmes Hotel on your last stay in Barcelona. We are pleased to know your experience at the hotel has been highly reviewed. We have well noted your comments in order to keep improving and offering high standard levels of services to our guest. We all hope to welcome you back soon. Sincerely, Carlos Gallego –Hotel Manager
Olivia has the most helpful and responsive staff one can ask for. Special shout-out to Rubin, Josef and the other front desk staff (that I cannot remember.) We will return for sure!
The staff was very friendly from check-in to check-out. The room was gorgeous, clean and packed with amenities. It was really nice to relax in the rooftop pool. The location was also ideal - it is close to major attractions, metro stops and nice restaurants. I would definitely recommend booking your stay here!
Appreciated Mrs Lizette, Thank you for choosing Olivia Balmes Hotel on your last stay in Barcelona. We are pleased to receive your review about your last experience. Our aim is offer high standards of service level through updated hotel facilities. We hope keep being your preferred accommodation option on your next visit to Barcelona. Sincerely, Carlos Gallego – Hotel Manager
Viajé a Barcelona por solo 1 día (domingo-lunes) y gracias al recibimiento tan acogedor del personal del hotel hicieron que pareciera más tiempo del que fue. Para comenzar llegamos al hotel a las 9:00h pensando en dejar el equipaje en el front desk debido a que el check-in era a las 15:00 h. Para nuestra sorpresa nos prepararon la habitación antes de tiempo. Hicieron sugerencias de lugares que podíamos visitar, y hasta se ofrecieron a trazar un mapa para así llegar más fácil a los lugares y poder aprovechar nuestro tiempo. En adición, estuvieron atentos a que nuestro acomodo fuera más placentero, siempre con una sonrisa brindando un servicio de calidad. La ubicación y las facilidades son impecables. El servicio a la habitación lo tienen disponible hasta las 22:30h llamé cerca de esa hora, y aunque no ordené nada, el personal de room service tuvo la gentileza de llevar la carta a la habitación y este nos dejó saber que no había prisa y que podía llamar nuevamente en cuanto supiera lo que quería. Para culminar, no contábamos con un retraso en una de las atracciones que visitaríamos, por lo que nos permitieron hacer un late check out a las 17:30 h. En resumen Hotel Olivia Balmes - BCN … completamente RECOMENDADO!
Estimada Sra. Laura Krystal, Ha sido un verdadero placer haber podido atenderle durante su estancia en el Hotel Olivia Balmes. Darle las gracias por emplear tiempo en compartir su fantástica opinión y nos llena de satisfacción recibir unas valoración de 5 sobre 5 y. pues ello refleja que su experiencia entre nosotros ha sido perfecta e inolvidable. No dude de que estaremos encantados de volver a recibirle en una próxima oportunidad. Gracias por su confianza. Le hacemos llegar nuestros más cordiales saludos.
The very friendly and helpful staff is what made this hotel fantastic!! I wish some of the customers had been more courteous !
You cannot imagine how satisfied we feel after reading your lovely review! This is the way we like our guest feels! Location helps a lot to make the stay in Barcelona as easy as possible, close enough to the main points of interest and local life but in a quiet and safe area of the city center. Our highest pride is the staff. We love dealing with people and we always try to be in a good mood. The best of that is that spreads to anyone who is around. We all are very happy to learn that we were contributing to make your stay memorable!!! Thank you again for that great review! Warm regards,
The hotel staff was amazing, welcoming, and helpful. The location was great, 15 min walk to Plaza Catalunya. Lots of places to eat, bars, and close to a metro station. The rooms are spacious, free bottles of water daily. The shower is a bit slippery and glass dividers separate it from the bedroom.
Thank you very much for choosing the Olivia Balmes for your stay in Barcelona and thank you for giving us this excellent rating. We ared looking forward to welcome you again very soon! Regards,
Unfortunately breakfast is not included in this expensive hotel.
Dear guest, We would like to thank you for choosing the Olivia Balmes for your stay in Bacelona. The breakfast can be booked as an add on service while booking the room or during the stay. In any case is available to be booked by any guest. Thank you very much for the great rating given! We are looking forward to welcoming you back in the near future. Warm regards, Josep Front Office Manager
They picked pocketed my stuff inside the hotel and stole over 600 US Dollars.
Dear guest, As agreed with you, we took the actions to clarify the issue and we proceed according to what we both decided. Sincerly yours, Josep Front Office Manager
Appreciated Mr Roy,Thank you for choosing Olivia Balmes Hotel on your last stay in Barcelona.We are pleased to receive your review about your last experience.Our aim is offer high standards of service level through updated hotel facilities.We hope keep being your preferred accommodation option on your next visit to Barcelona.Sincerely,Carlos Gallego – Hotel Manager