Grupotel Gran Vía 6784.0 out of 5.0
Recent guest reviews
Staff was very friendly. Told us how to get to every place we wanted to go. Rooms were very clean with a rather large shower. Would recomend the hotel to any one. Very good location and value.
The hotel is centrally located and offers easy walking access to general tourist areas such as Las Ramblas, the Gothic Quarter, and L'Eixample. The staff is very friendly and helpful to offer assistance whether it is with providing directions or offering suggestions. The beds, although small by US travel standards, are very comfortable. This was my second time back to to same hotel and the great service and quality were consistent with my first visit.
Stayed one night at hotel before heading back home to Chicago. Hotel's location was perfect and the service was fine. Room size was nice, but bathroom could use some upgrading on the shower doors (water spills out) and I received two twin beds pushed together instead of the queen size I requested. Didn't make a big deal about it since we were only staying one night.
What was missing was a coffee pot, an iron and no space to walk around the room. Flush didn't work; hot water shut off; front desk not very prompt in answering calls because they knew they had a problem. Restaurant service was terrible. Breakfast buffet was 15 euros per person and they wa nted to be paid more if you asked for an extra cup of coffee - this was supposed to be a Buffet!!! We refused to pay more. While guests are eating, they are interrupted with a bill that needed to be signed - this could have waited - or guests should be asked to sign before they are seated. Staff needed to be more proficient in English.
STAFF ARE VERY FRIENDLY AND ROOM ARE VERY MODERN
It was fantastic, Don't Think Twice about booking the hotel. Perfect location close to everything, Rambla Street, Gothic Quarter Etc. We saw pretty much all of Barcelona on foot from our hotel. The hotel is very modern sleek and very very clean. We arrived earlier to check in data post cruise and we were upgraded to a suite with a HUGE balcony overlooking the street. The rooms were very clean and modern. The bed was comfortable. The bathroom was very modern and clean and really big. The shower was fantastic with two showerheads. There was even a warming towel rack. There was a convenient minibar and safe in the room. A huge sliding door which opened up to the balcony with two nice lawn chairs and a table. There were two computers in the lobby with free internet access and a convinent bar that served well priced drinks and cafe in the morning. Also a large breakfast area with a nice breakfast in the morning. Champagne upon arrival. We stayed during one night when the soccer team won and there were crowds in the streets celebrating but when we shut our double sliding balcony doors we could not hear a thing at night. The staff was really friendly and full of information.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 846 reviews