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Four Points By Sheraton Barcelona Diagonal

3.0 out of 5.0

Recent guest reviews

Stayed for 4 nights whilst visiting Barcelona. The location is an easy tram/bus/metro ride from all the major attractions. The rooms were good and clean. Breakfast good value, lots of choice to suit all. The best thing about the hotel was of course the staff. Everyone was so friendly and helpful. We were especially impressed by the assistant operations manager Fabio and his boss Steven who we were delighted to meet with and disuss Rugby. We would not hesitate to recommend this hotel to anyone and certainly would stay there on any future trip to Barcelona.

We stayed here using spg points for night before our cruise departed from Barcelona. The only drawback was that it’s location wasn’t as close to the sites we wanted to see. We used metro & cabs which worked fine. Used the hotel bar for some drinks & tapas, was good. Staff at the hotel was helpful. Nice lobby area computer for guest use came in handy for when we needed to print tix. Room was typical size for Europe - generally small but everything was fine; it was comfortable & quiet for sleeping. Would probably do it again to use points but wish it was a little closer to Plaça Catalunya.

This hotel is right on the main road in Barcelona with very reasonable tariffs. Its close to metro and has very good restaurants and breakfast places close by. Highly recommended for business as well as families.

The room was nice and clean, the staff very friendly and helpful and the breakfast buffet very good. Also the choice at the restaurant was good. The only thing that could have been better was the waiting time for checking in. There was no queue but I had to wait almost one hour...

Cannot fault this hotel, on arrival the very friendly receptionist told us we would be upgraded to a very large newly decorated room on the 11th floor! the views were amazing as was the room. the breakfast was great, we also had a couple of evening meals, the first night they gave us a 3 course meal despite arriving very late. we also ate out, lots of restaurants just to the left as you leave the hotel. good position in Barcelona, In summery would definatly recommend. My colleges were there for a conference in the conference center, whilst i was site seeing, perfect position for both.

This hotel was booked as a part of a package so we didn’t have a choice. The hotel was clean, and the staff was very friendly. We have no complaints and would stay again if the need arises in the future. It is super noisy... the noise didn’t bother me, but my husband is a light sleeper. With that said, he didn’t have issues sleeping either. Everything someone flushes above (I assume) it sounds like a bucket of water being dumped. Housekeeping staff are very loud while cleaning the rooms around (nap time after our flight in) and the traffic and courtyard below get noisy. Again, didn’t bother me - just pointing it out. The only thing is ... the dinner in the restaurant was a big let down. We ordered sliders and a sandwich one late evening and the sliders were completely raw ( I know some people eat them this way. I am not one of those people) and the buns were rock hard. I ate the French fries alone. My husband had the ham sandwich and fries. We both were sick for the rest of the evening and next morning. Not sure if it was a fluke. The breakfast each morning was probably one of the better hotel breakfasts we have had. There is quite a selection to keep everyone happy.

Nice hotel..clean room, fantastic breakfast.....and friendly receptionist and really helpful..will come here again... thanks for the very nice service and quality.... suitable also for family and business

We booked a classic room and got one on a lower floor near the elevator. The room was nice and large and the beer in the sports bar below was so good, we looked forward to returning just to have more of the awesome 4taps. The sound proofing, or lack thereof, however made for a few very difficult nights of sleep with all too loud sounds of plumbing and doors opening or closing down the hall. If you're not a deep sleeper, consider this a risky proposition.

I am a SPG Platinum Member, I spend thousands of dollars every year to stay at SPG properties because of their customer service and the quality of their hotels. I have tried Hilton, Marriott, and other brands out there and SPG is by far the best. I have also traveled the world and have experienced everything you can imagine. With that being said, the Four Points By Sheraton in Barcelona is the WORST HOTEL I have ever stayed in, and that is including developing countries. Lets start shall we? I stayed in the Four Points for my Vacation in Barcelona in March, I was expecting a quiet well kept place since of course it is a SPG property, boy was I wrong. My neighbors across the wall partied all night, music playing, doors throwing, beds hitting the the walls, that is not mentioning the sexual sounds that were made. I contacted front desk multiple times, I even walked down stairs to speak with the concierge, but nothing happened. It felt like a party hotel in Ibiza. Furthermore, they put my wife and I in a room with NO air conditioning. This is a SPG hotel in a well developed country with no AC? After two nights suffering from the noise, the heat and the lack of sleep, I marched down to the lobby and requested my money back and an early check out, I was willing to over paid for another hotel than to endure the situation, but here was my surprise, the hotel indeed had AC in the other half of the property, meaning they flat out lied to me. I slept a total of 4 hours in 3 days in this hotel! It is more than fair to say that my vacation was completely ruined. I never spoke to the property manager, I never got an apology, they just did not seem to care. When I contacted SPG Platinum customer service, I received an email from the manager offering me breakfast if I ever stayed in the property ever again. All I got was free breakfast (which I already get as a platinum member) IF I ever stay there again. If I could leave a -10 stars as a review I would. They should be ashamed of how they run this place. Not only would I never stay in the property again, I would make sure all of my business partners as well as friends and family know about this property.

We did an early morning walk-in as we were getting off a cruise ship and had cancelled our reservation at another hotel due to poor previous experience so we were winging it that this would work out for us. It sure did! First, they helped secure us a great room and did NOT charge us for our two kids! 2nd, they asked housekeeping to rush it and had it ready for us 30 minutes later. 3rd, they were very helpful with luggage storage, local info and super-kind to the kids. The location is ideal if you have kids as there is a very large public park 5 minutes walk from the hotel with numerous playground set-ups. We spent most of the day there and the kids had a blast! They had us all set for an early check-out and taxi waiting at the door. We'll be back here on our next trip to BCN:)

Avinguda Diagonal, 161-163 Barcelona Barcelona

Hotel highlights

  • Close to Mar Bella Beach
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Poblenou within a mile (2 km) of Mar Bella Beach, Four Points By Sheraton Barcelona Diagonal is within 2 miles (3 km) of other popular sights such as Sagrada Familia. This 3-star hotel has 154 guestrooms and offers conveniences like a restaurant, a 24-hour fitness center, and free in-room WiFi. Palau de la Musica Catalana and Casa Batllo are also nearby.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in local cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.


Rooms

All 154 soundproofed accommodations feature separate bedrooms. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Minibars, free bottled water, and laptop-compatible safes are other standard amenities.


Property features

Renovated in 2012, Four Points By Sheraton Barcelona Diagonal offers a 24-hour fitness center, free WiFi in public areas, and 3 meeting rooms. Self parking is offered for EUR 17 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Room (Preferred)

King 1 | Twin 2 | Sleeps 2

Room, Corner

King 1 | Sleeps 3

Executive Room

King 1 | Sleeps 3

Premium Room

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

89.0% of guests recommend this hotel

Total of 1341 reviews