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"We wanted to support a local hotel and not a chain, so we were looking forward to our stay at the Dunes. However, when we returned to the room after dinner, we discovered ants all over the nightstand and bathroom. Upon closer inspection, we noticed that there were large bits of food on the floor that hadn't been cleaned from the previous guests' stay. We were moved to another room two doors down, but that room also had ants. At that point, we were concerned about being bitten overnight and/or the ants getting into our things, so we went to the front desk to explain the situation. Though the worker who'd checked us in that afternoon was lovely, the one we spoke to that night was immediately extremely rude, hostile, and condescending, insisting that it's "the season" for ants and attempting strange, convoluted "gotcha" twists in logic to invalidate our complaints about the first room not being properly cleaned. When we returned downstairs, he smugly told us we'd told him the wrong names for our reservation as if he'd gotten one over on us, when neither of us recall sharing our names, just our room number. Thankfully, we were able to have our reservation refunded and moved to another hotel down the street that night (where management confirmed that "it's the season" is not a valid excuse for having ants), but we were really taken aback by the second attendant's attitude, which was bizarre and downright hostile."

"Great location and beautiful grounds. Rooms were very clean. We loved the all the outdoor space! "

"Such a fun hotel! Our girls trip was amazing. We will definitely be back."