Superior Room, 1 King Bed
from $127
Novotel Suvarnabhumi Airport
4.0 out of 5.0
4.0
out of 5
"Good!"
See all 120 reviews
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Recent guest reviews
This hotel used to be really nice -- about ten years ago. Now it is increasingly worn. Individual rooms sometimes have broken shower heads; corridors have paint nicks and tired-looking rugs; wait staff appears untrained; and the breakfast restaurant focuses on the basics.
A great hotel location for those very early morning flights. Breakfast starts at 3:00 AM. The rooms are large and have all the necessary amenities. Restaurants are good. We enjoyed the Japanese restaurant.
Enjoyed the stay very much. Love the convenience to the airport
Their were 3 attendants at the check in Registration counter which was perfect so the wait was minimal. I was only overnight so did not use any of the facilities BUT I did look at the Fitness center and pool and it looked great to me. The bar was excellent and the choice of libations perfect for my American needs. Jack Daniels and Stella
Convenient to the airport which is huge. Comfortable bed, yay. Got a little lost finding the check in desk.
All was good until I tried to take a shower. The drain was stopped up. I find it hard to believe no one knew about the problem, AND IGNORED IT!!! If you want a first class hotel, fix the little problems.
Since it opened, the Novotel has always been a good option if you have a long connection time at the airport. It is relatively expensive .. but this is always the case for hotels that are attached to airports. The rooms are very comfortable and quiet, and of a high standard. One disappointing thing is that the breakfast seems to have declined significantly in quality. It is nothing more than cafeteria standard now. Very busy .... and not as relaxed and high quality as I remember from my last stay.
If you are having a brief stopover in Bangkok and have an early morning flight the next day, then this is the hotel for you. It's right next to the airport, and the hotel have frequent shuttles to and from about every 15 minutes free of charge. This way you escape the Bangkok traffic. The hotel has a great pool area with swim-up bar. The Thai restaurant in the main lobby area was extremely disappointing and I would definitely recommend you don't eat there if you know what good Thai food should taste like.
We missed the old Amari at DonMuang, directly accessible via elevator from the airport corridor, so it took a while to get used to the Novotel which looked so close, but was actually a convoluted shuttle ride away. But with shuttles always ready right outside the terminal doors, a desk there too to facilitate or reserve, and plenty of help with bags on both ends, Novotel does a great job making getting to and from their hotel easy. We also appreciate how easy it is to leave bags there when Bangkok is our travel hub. Being able to have breakfast at 3 am was a plus when we had to leave at 4am too!
Stayed many times. Always great. Staff is excellent. Noticed some areas need maintenance. Like toilet and shower are ageing. But overall very good
Amazing location, across the street from the airport. Best massage I ever had at the spa!
Given the cost for this hotel, it really is a disappointment. Everything about this hotel screams "OVERPRICED". The property is really just so-so. I can't say anything extraordinary about the property or the staff. Not terrible, but certainly not great. Again, given the price point, I certainly expected more overall. There are many other hotels in the area, a short shuttle ride away, that offer the same or better properties and service for 1/2 or 1/3 of the price.
Beautiful hotel, walking distance of the airport with a tunnel that takes you directly to hotel. Great breakfast buffet that starts at 3 a.m. in the morning. You can stay in your room for 24 hours from the time that you check in. Easy access by SkyTrain to downtown Bangkok.
There was no hot water in the morning for my shower, I complained at the reception and they didn't care what so ever, I will never stay at this hotel again even that's convenient as its in the airport, I will be happy to stay somewhere else and take the drive.
This is a nice place that used to be nicer. There is a feeling of approaching decay lurking. The food is not as good, the number of wait staff and their attention is reduced. The lunch is nearly identical to the dinner. Last time we were there, a cockroach was walking on a serving spoon; the time before, we got violently sick from eating the oysters. I just do not trust the place anymore.
Stayed here between a late arriving flight/early departing flight. Very nice airport hotel, in fact nicer than expected. Overall soundproofing is excellent. Didn't hear a single plane. Did hear some noises from other rooms/hallway though. Only weird thing was breakfast was only included for 1 person despite 2 of us staying in the room. Our flight was so early we didn't want breakfast before we checked out, so it wasn't a big deal.
Great service from the airport. They will load your bags and drive you over. Very friendly staff. Good fitness facility. Breakfast buffet included in cost was better than most. Noticed a few dings and scrapes that needed repair. Jacuzzi was also out of order. Overall a good stay.
The Novotel is adjacent to Suvarnabhumi airport. You can take a free shuttle from outside of Exit 4, or you can walk via underground tunnel, but I recommend the shuttle, more convenient, especially if you have luggage. The staff was amazing, very professional. The accomodations were more than adequate, and the buffet breakfast was fantastic. This hotel is more for those who are having a long layover of 12 or more hours at Suvarnabhumi airport. It is not close to central Bangkok.
Easy walk from the airport and just past the train. Shuttle service back to the airport. Breakfast is excellent for a hotel breakfast buffet.
I've stayed at the Bangkok airport Novotel a few times, although this was the first time with my spouse. It is very convenient with the complimentary shuttle service and offers a very comfortable stay for those passing through Bangkok.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Spa
Novotel Suvarnabhumi Airport is located 3.5 mi (5.7 km) from The Paseo Mall and 10.5 mi (17 km) from Bangkok Chain Hospital Public Company Limited. This 4-star hotel has 612 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. It's near the airport and also within a 20-minute drive of Mall Ramkhamhaeng and Huachiew Chalermprakiet University.
Dining
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.
Rooms
All 612 air-conditioned rooms feature minibars, coffee makers, and safes. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and bathrobes. Other standard amenities include phones, ironing boards, and desks.
Property features
Guests of Novotel Suvarnabhumi Airport enjoy a full-service spa, an outdoor pool, and a health club. There's free parking, as well as a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and 14 meeting rooms.
Guest reviews for Novotel Suvarnabhumi Airport
rather worn and tired, used to be very nice.
Everyone
This hotel used to be really nice -- about ten years ago. Now it is increasingly worn. Individual rooms sometimes have broken shower heads; corridors have paint nicks and tired-looking rugs; wait staff appears untrained; and the breakfast restaurant focuses on the basics.
great airport hotel!
Everyone
A great hotel location for those very early morning flights. Breakfast starts at 3:00 AM. The rooms are large and have all the necessary amenities. Restaurants are good. We enjoyed the Japanese restaurant.
Review comment
Christophe Geoffroy responded on Apr 4, 2017
Dear Our Valued Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I believe our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back. Sincerely yours, Christophe Geoffroy General Manager
beautiful hotel close to the ariport
Everyone
Enjoyed the stay very much. Love the convenience to the airport
Review comment
Christophe Geoffroy responded on Mar 27, 2017
Dear Our Valued Guest, Thank you very much for staying with us here at the Novotel Bangkok Suvarnabhumi Airport Hotel and for sharing your experience. We look forward to welcoming you back. Sincerely yours, Christophe Geoffroy General Manager
best hotel close to the airport. shuttle fine
BusinessTravelers
Their were 3 attendants at the check in Registration counter which was perfect so the wait was minimal. I was only overnight so did not use any of the facilities BUT I did look at the Fitness center and pool and it looked great to me. The bar was excellent and the choice of libations perfect for my American needs. Jack Daniels and Stella
Review comment
Christophe Geoffroy responded on Feb 28, 2017
Dear Gary, Thank you very much for staying with us. The voice of customers is critical in maintaining our high standards and I am pleased to read about the positive feedback you had. We look forward to your next stay with us. Sincerely yours, Christophe Geoffroy General Manager
overall, great
Everyone
Convenient to the airport which is huge. Comfortable bed, yay. Got a little lost finding the check in desk.
Review comment
Christophe Geoffroy responded on Feb 20, 2017
Dear weary traveler, Thank you very much for staying with us here at the Novotel Bangkok Suvarnabhumi Airport Hotel and for sharing your experience. We look forward to welcoming you back. Sincerely yours, Christophe Geoffroy General Manager
fix the drains!!!!!!!
Everyone
All was good until I tried to take a shower. The drain was stopped up. I find it hard to believe no one knew about the problem, AND IGNORED IT!!! If you want a first class hotel, fix the little problems.
good hotel if you have a long connection
BusinessTravelers
Since it opened, the Novotel has always been a good option if you have a long connection time at the airport. It is relatively expensive .. but this is always the case for hotels that are attached to airports. The rooms are very comfortable and quiet, and of a high standard. One disappointing thing is that the breakfast seems to have declined significantly in quality. It is nothing more than cafeteria standard now. Very busy .... and not as relaxed and high quality as I remember from my last stay.
airport hotel
Everyone
If you are having a brief stopover in Bangkok and have an early morning flight the next day, then this is the hotel for you. It's right next to the airport, and the hotel have frequent shuttles to and from about every 15 minutes free of charge. This way you escape the Bangkok traffic. The hotel has a great pool area with swim-up bar. The Thai restaurant in the main lobby area was extremely disappointing and I would definitely recommend you don't eat there if you know what good Thai food should taste like.
so easy!
Everyone
We missed the old Amari at DonMuang, directly accessible via elevator from the airport corridor, so it took a while to get used to the Novotel which looked so close, but was actually a convoluted shuttle ride away. But with shuttles always ready right outside the terminal doors, a desk there too to facilitate or reserve, and plenty of help with bags on both ends, Novotel does a great job making getting to and from their hotel easy. We also appreciate how easy it is to leave bags there when Bangkok is our travel hub. Being able to have breakfast at 3 am was a plus when we had to leave at 4am too!
convenient to airport
Everyone
Stayed many times. Always great. Staff is excellent. Noticed some areas need maintenance. Like toilet and shower are ageing. But overall very good
Dear Our Valued Guest, We are delighted that you choose Novotel Bangkok Suvarnabhumi Airport Hotel as your destination during your recent visit in Bangkok. Firstly I apologize for the disappointment you had about the age of the rooms. I understand your thoughts about the rooms and appreciate you for sharing with me. Please rest assure that the management team are aware of it. I sincerely hope that we have a chance to welcome you back again. If there is any further feedbacks about the room, please do not hesitate to contact me anytime. Sincerely yours, Christophe Geoffroy General Manager