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Summit Windmill Golf Suite Hotel @Suvarnabhumi

5.0 star property
Luxury hotel with 2 restaurants and a winery

Choose dates to view prices

Photo gallery for Summit Windmill Golf Suite Hotel @Suvarnabhumi

Outdoor pool
Grand Duplex Presidential Suite - Free Suvarnabhumi Airport Transfer | 1 bedroom, minibar, in-room safe, desk
Interior
View from property
Grand Deluxe Suite - Free Suvarnabhumi Airport Transfer | 1 bedroom, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Kitchen
  • Spa
  • Gym

Explore the area

View in a map
788 Moo 14, Bangna Trad Rd (K.m. 10.5), Bang Phli, Samut Prakan, 10540
  • Place, Summit Windmill Golf Club
    ‪2 min walk‬
  • Place, Mega Bangna
    ‪5 min drive‬
  • Place, Rajamangala National Stadium
    ‪16 min drive‬
  • Airport, Bangkok (BKK-Suvarnabhumi Intl.)
    ‪15 min drive‬

Room options

View all photos for Grand Deluxe Suite - Free Suvarnabhumi Airport Transfer

Grand Deluxe Suite - Free Suvarnabhumi Airport Transfer | 1 bedroom, minibar, in-room safe, desk

Grand Deluxe Suite - Free Suvarnabhumi Airport Transfer

9.8 out of 10
Exceptional
(7 reviews)
  • 1173 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe Suite - Free Suvarnabhumi Airport Transfer

Executive Deluxe Suite - Free Suvarnabhumi Airport Transfer | 1 bedroom, minibar, in-room safe, desk

Executive Deluxe Suite - Free Suvarnabhumi Airport Transfer

8.8 out of 10
Excellent
(15 reviews)
  • 1238 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Grand Garden Suite - Free Suvarnabhumi Airport Transfer

Grand Garden Suite - Free Suvarnabhumi Airport Transfer | 1 bedroom, minibar, in-room safe, desk

Grand Garden Suite - Free Suvarnabhumi Airport Transfer

10.0 out of 10
Exceptional
(3 reviews)
  • 1173 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Garden Suite - Free Suvarnabhumi Airport Transfer

Executive Garden Suite - Free Suvarnabhumi Airport Transfer | 1 bedroom, minibar, in-room safe, desk

Executive Garden Suite - Free Suvarnabhumi Airport Transfer

  • 1281 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Sky Suite - Free Suvarnabhumi Airport Transfer

Grand Sky Suite - Free Suvarnabhumi Airport Transfer | 1 bedroom, minibar, in-room safe, desk

Grand Sky Suite - Free Suvarnabhumi Airport Transfer

9.0 out of 10
Wonderful
(2 reviews)
  • 1173 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Sky Suite - Free Suvarnabhumi Airport Transfer

Executive Sky Suite - Free Suvarnabhumi Airport Transfer | 1 bedroom, minibar, in-room safe, desk

Executive Sky Suite - Free Suvarnabhumi Airport Transfer

10.0 out of 10
Exceptional
(3 reviews)
  • 1281 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Grand Duplex Presidential Suite - Free Suvarnabhumi Airport Transfer

Grand Duplex Presidential Suite - Free Suvarnabhumi Airport Transfer | 1 bedroom, minibar, in-room safe, desk

Grand Duplex Presidential Suite - Free Suvarnabhumi Airport Transfer

  • 2691 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Deluxe Suite

1 bedroom, minibar, in-room safe, desk

Executive Deluxe Suite

  • Sleeps 4

View all photos for Grand Deluxe Suite

1 bedroom, minibar, in-room safe, desk

Grand Deluxe Suite

  • Sleeps 2

View all photos for Grand Garden Suite

1 bedroom, minibar, in-room safe, desk

Grand Garden Suite

  • Sleeps 2

View all photos for Grand Sky Suite

1 bedroom, minibar, in-room safe, desk

Grand Sky Suite

  • Sleeps 2

View all photos for Duplex Presidential Suite Non Smoking

1 bedroom, minibar, in-room safe, desk

Duplex Presidential Suite Non Smoking

  • Sleeps 4

View all photos for Executive Sky Suite

1 bedroom, minibar, in-room safe, desk

Executive Sky Suite

  • Sleeps 4

View all photos for Executive Garden Suite

1 bedroom, minibar, in-room safe, desk

Executive Garden Suite

  • Sleeps 4

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About the neighborhood

Bang Phli

Located 2.1 mi (3.4 km) from Market Village Suvarnabhumi, Summit Windmill Golf Suite Hotel @Suvarnabhumi is within a 15-minute drive of other popular attractions like Huachiew Chalermprakiet University. This 71-room, 5-star hotel welcomes business and leisure travelers with a golf course, a winery, and a full-service spa.

What's nearby

  • Summit Windmill Golf Club - 2 min walk - 0.1 miles
  • Mega Bangna - 5 min drive - 3.1 miles
  • Central Bangna - 9 min drive - 7.1 miles
  • Suan Luang Rama IX Park - 13 min drive - 8.1 miles
  • Rajamangala National Stadium - 16 min drive - 14.5 miles

Getting around

  • Si Kritha Station - 21 min drive
  • Si Bearing MRT Station - 21 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 24 min drive

Restaurants

  • ‪สวนอาหารบึงใหญ่ (Bueng Yai) - ‬13 min drive
  • ‪Suki Teenoi - ‬5 min drive
  • ‪Latitude 13°39' - ‬2 min walk
  • ‪ฮั่วเซ่งฮงติ่มซำ - ‬15 min walk
  • ‪sweety creamy - ‬4 min drive

About this property

Summit Windmill Golf Suite Hotel @Suvarnabhumi

Luxury hotel with 2 restaurants and a winery
Summit Windmill Golf Suite Hotel @Suvarnabhumi features a golf course, a winery, and a full-service spa. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include an outdoor pool, a gym, and free WiFi in public areas.
40-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Kitchens, washers/dryers, and balconies are also available.
Guests can play rounds at the 18-hole golf course. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Similar properties

Outdoor pool
Eastin Thana City Golf Resort Bangkok
  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 871 reviews
$70 nightly
The price is $77
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free area shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: THB 450 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • Full-service spa
  • Golf
  • Gym
  • Mini golf
  • Outdoor pool
  • Winery
  • Winery release events

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Mini golf
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (3,552 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • In-room massages

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Minibar
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for THB 1500.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately THB 450 per person
  • Rollaway bed fee: THB 1500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Summit Windmill
Summit Windmill Golf Residence
Summit Windmill Golf Residence Bang Phli
Summit Windmill Golf Residence Hotel
Summit Windmill Golf Residence Hotel Bang Phli
Summit Windmill Resince Hotel
Summit Windmill Golf Residence
Summit Windmill Golf Suite Hotel @Suvarnabhumi
Summit Windmill Golf Suite Hotel @Suvarnabhumi Hotel
Summit Windmill Golf Suite Hotel @Suvarnabhumi Bang Phli
Summit Windmill Golf Suite Hotel @Suvarnabhumi Hotel Bang Phli

Frequently asked questions

What can I see within easy reach of Summit Windmill Golf Suite Hotel @Suvarnabhumi?

This hotel is located in Bang Phli, just steps from Summit Windmill Golf Club. Wat Kingkaew is also within a driving distance of 2.1 mi.

Will I be able to park at Summit Windmill Golf Suite Hotel @Suvarnabhumi?

Yes, self parking is offered for free at the hotel.

Is there a spa at Summit Windmill Golf Suite Hotel @Suvarnabhumi?

There is a full-service spa available for guests to enjoy and services include massages.

Does Summit Windmill Golf Suite Hotel @Suvarnabhumi feature a casino at the property?

No, Summit Windmill Golf Suite Hotel @Suvarnabhumi doesn't have a casino.

Is there an indoor pool at Summit Windmill Golf Suite Hotel @Suvarnabhumi?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Summit Windmill Golf Suite Hotel @Suvarnabhumi?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and 2 restaurants.

Does Summit Windmill Golf Suite Hotel @Suvarnabhumi have a hot tub?

No, this hotel doesn't have a spa tub.

Does Summit Windmill Golf Suite Hotel @Suvarnabhumi have a restaurant that serves breakfast?

Yes, Summit Windmill Golf Suite Hotel @Suvarnabhumi has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Does Summit Windmill Golf Suite Hotel @Suvarnabhumi allow pets to stay for free?

No, pets and service animals aren't allowed at Summit Windmill Golf Suite Hotel @Suvarnabhumi.

Does Summit Windmill Golf Suite Hotel @Suvarnabhumi have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Summit Windmill Golf Suite Hotel @Suvarnabhumi?

The closest major airport to Summit Windmill Golf Suite Hotel @Suvarnabhumi is Suvarnabhumi Intl. Airport (BKK), which is 9.2 mi away (24 minutes by car). Another top airport is Don Mueang Intl. Airport (DMK), which is around 19.5 mi away.

Are there rooms with balconies at Summit Windmill Golf Suite Hotel @Suvarnabhumi?

Yes, every guestroom at Summit Windmill Golf Suite Hotel @Suvarnabhumi comes with a balcony with some featuring golf course views.

Does Summit Windmill Golf Suite Hotel @Suvarnabhumi have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Summit Windmill Golf Suite Hotel @Suvarnabhumi.

Reviews

Summit Windmill Golf Suite Hotel @Suvarnabhumi Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 573 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

Reviews

10/10 Excellent

Wankanok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Wankanok

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time at this property. We previously stayed in 2012 and 2023. We stayed for 17 nights this summer (3 different reservations since we went to other provinces during our long trip), and it is still as good as ever. Summit Windmill has great staff. Having a kitchen and washer/dryer is a plus. The massages at the spa were amazing! We will stay again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lindsie, Sherwood Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beyond beautiful. The room was spacious and the breakfast was great. We would definitely stay here again!
Stayed 2 nights in Aug 2025

8/10 Good

Steven, Eastvale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place was nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Wankanok

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice to have laundry and kitchen in the suite. The staff is very polite and attentive. We have stayed many times at this property and have always enjoyed our stays.
Stayed 5 nights in Aug 2025

8/10 Good

PETER

Liked: Cleanliness, staff & service
I loved the golf and environment... Had issues with dryer and felt like the service guy wasn't very friendly. Everything else was great
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Summit Windmill is a luxurious golf resort that never disappoints.
Stayed 4 nights in Jul 2025

8/10 Good

Dan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was excellent — spacious, clean, and well maintained. Great value for the price, and the overall quality of the accommodation exceeded expectations. Unfortunately, the experience was somewhat affected by the poor service. The staff were not very helpful or welcoming, even when speaking Thai. It’s a shame, because the hotel itself is very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and the site was quiet. It was a great way to spend the final night in Bangkok for our trip. The golf course looks great, but we didn't get to play as we were only there one night. But the hotel staff were great. We had an early check out to mee tout flight and without asking, the hotel had arranged the baggage handler to come with his trolley to collect our bags to meet the shuttle bus. They were great.
Stayed 1 night in Jul 2025

8/10 Good

AMADO

Traveled with family
Liked: Cleanliness
The room size and design is excellent, but quite a few things are missing, which is a shame. For example, there is a washing machine but no soap powder, and worse, no iron nor ironing board... The lobby area is underwhelming. It feels like it was not supposed to be there in the original design. The Fountain restaurant was OK, but really missed out on being quite special. The service there was not brilliant.
Stayed 2 nights in Jul 2025

4/10 Poor

Dan

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The check-in was a disaster the people they don't know what they're doing. The bed sheet had holes in it. Stuff not friendly at all. They smile at you but they don't do nothing that you ask
Stayed 2 nights in Jul 2025

6/10 Okay

Eric, Mesa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
At first when we arrived, it looked really nice and smelled very nice but when we got to our room on the 8th floor, the A/C was not working family and dining room areas. The master shower was leaking water below the glass into our toilet area, and all 3 beds were as hard as a rock! It was like sleeping on a sheet of thick plywood, VERY uncomfortable. We also had a loud disturbance above us that sounded like adults slamming doors and them fighting. They did move us to another room on the first floor and were very helpful and considerate in our needs. On the first night, I ate at their "Fountain" restaurant and I got serious food poisoning for 3 days and counting but the first two I was very weak. The staff was as helpful as they could be given the poor conditions of the rooms.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brad

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and grounds are beautiful. The room was spacious and the beds soft and comfortable. The staff are kind and most helpful, and breakfast has everything you could want and was so delicious. We enjoyed and would highly recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

Marshall

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, staff 5 Stars!
Stayed 5 nights in Jun 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a hidden jem. We loved it.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in May 2025

10/10 Excellent

Mrs. Phikun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Raheel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice property in a quiet area, we enjoyed our stay. Please make sure you update the booking conditions in Expedia in regards to the security deposit. It wasn’t mentioned there so we got a bit of a surprise
Stayed 2 nights in May 2025

10/10 Excellent

SUWANNA

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

La Tosha

Liked: Staff & service, amenities, property conditions & facilities
Staff very helpful, clean environment. Ready for more stays .
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Simin

Liked: Cleanliness, property conditions & facilities
There were a few positive aspects, but my overall experience was overshadowed by poor communication and service. One of the main reasons I chose this hotel was the free shuttle bus. However, I ended up booking a Grab on my last day. The timing of the shuttle service didn’t align well with my schedule, and ultimately, I felt that my time and convenience were more important than relying on a service that didn't meet my needs. Before my arrival, I had arranged for an airport pickup through the hotel, but unfortunately, the hotel failed to provide any details about the pickup spot. I waited for 15 minutes and sent multiple messages but received no response. After that, I took a taxi. Despite reaching out both before and after my arrival at the airport, the hotel only sent out generic messages and never responded to my emails or messages. This left me feeling stranded and frustrated. I also tried contacting the hotel 3 times before my stay using different methods: Expedia Inbox, email and the hotel’s online form, but never received any response. Additionally, I had an unpleasant interaction with a senior staff at the front desk who gave me an attitude when I asked for assistance. It made me feel uncomfortable and unwelcome. On a positive note, the hotel was clean and comfortable. The other staff members were polite and friendly. While I appreciated some aspects of the hotel, the lack of communication and poor customer service left a negative impression. (3.5/5)
Stayed 2 nights in Mar 2025

2/10 Terrible

benita

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service. We came here 4 hours early and wasn’t able to check in early till 2pm which was our check in time. We decided to do 2 hour massages that seemed promising but then when we got there the massage therapist was so rough and painful and 4 of us had repeatedly told the massage therapist to please go softer but they didn’t listen and kept the same pressure through the massage treatment. I could hear my mom in pain next door and my massage therapist would laugh and make fun of her. After my massage I was very sore and was not happy with my treatment. At the end when I was drinking my tea, my therapist and the other two therapist that did my mom and sister were waiting and asking for tips. This was very unusual and was not proper etiquette for a 5 star hotel. They then proceeded to ask for at least a 100 baht tip which was very unprofessional. After this 2 hour massage us 7 guest went to eat dinner and we ended up checking in at 2:30p and then the hotel told me that one our rooms weren’t ready and that it would be another 30 mins at least. We were very upset since we been traveling for 25 hours and just wanted to check in and take a shower. When I asked if they could do something to compensate they said no and then when I asked to talk to their manger they kept making excuses up on why she couldn’t meet that day or any other day. t’s just sad since this is a nice hotel but customer service is horrible workers there are not catering & don’t go out of the way
Stayed 2 nights in Apr 2025

10/10 Excellent

Ellis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Understanding and knowledgeable staff. Comfortable rooms and very good food. The only thing I noticed was one of the elevators could operate with more than three passengers.
Stayed 4 nights in Mar 2025

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