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Recent guest reviews

We love the rooms, the food and the service at Novotel. Every staff person is extremely personable and helpful! Will stay as often as we can.

We had stayed at this hotel 3 years ago and the place was wonderful. This time it was scary. We checked in and went to our room and it was scary. We were put in a building separate from the nice rooms. Like they put all the internet sells in the dump building and put the walk in traffic in the nice part of the hotel. The room we were in was wasted. The wall was all scraped up, the door lock was coming apart, there was no security latch lock, the carpet was worn out, the paint was old, the bathroom was old. The bed was the only decent part. Then we had paid for breakfast. The breakfast was horrible. Totally unexceptionable. I WOULD HIGHLY recommend finding another hotel. THIS PLACE IS WAY OVER PRICED. We paid almost 200 dollars per night for this dump. Thumbs down.

the rooms are difficult to get too. the carpet is a bit dated

I reserved a room for a king bed and they gave me a room with two twin beds. I tried to clarify but they didn't care.

The staff at the Novotel is great! Very helpful and good English speakers. We enjoy this hotel... a real refuge after a very long trip. Beds are so comfortable and clean, walk from Suvarnabhumi Airport is easy. Highly recommend!

I didn't check in. I had to cancel. I notified Orbitz I sent the doctors letter and they said that I did not send in the doctor letter and no refund would be issued to me. They are wrong.....sorry

The drainage in the shower room was poor. Water flew away slowly and it flooded.

Location is great for travellers. One can easily walk from the airport to the hotel without ever going out of doors.

Amenities are fine. Rooms are old and not very clean. Had to listen to a running toilet the whole night.

Convenient. Loved that you had the room for 24 hours, whenever you arrived, you were to be out of the room 24 hrs later. This meant that room is always ready whenever you arrive. Wish more hotels would use that system! It makes so much sense. Room was decent size and clean.

All the staff were exceptionally polite and helpful. I requested assistance with a cab driver who spoke no English to take me to a designated address midtown. The concierge staff were exceptionally helpful including going out to speak to the cab driver. I arrived at my destination without any problems. Thank you Novotel!

Love the hotel and the location! Late night arrival from Hong Kong and we caught the shuttle, arrived, checked in, and were in the room in under 15 minutes! Room is perfect and next task is to check out the pool!!

Perfect airport hotel. Loved that you could walk there from airport instead of having to take a shuttle bus

This is a beautiful hotel. The staff was quite helpful and the rooms were clean. Most important, it was adjacent to the airport.

Close to airport and seem high class quality and services

Loved the transfer from to and from hotel to airport. Employees were very friendly and professional.

999 Suvarnabhumi Airport Hotel Bang Phli Samut Prakan

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Nong Prue, Novotel Bangkok Suvarnabhumi Airport is 12.1 mi (19.5 km) from Samitivej Srinakarin Hospital. This 4.5-star hotel has 612 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

Have a drink at the sports bar or enjoy onsite dining at one of 4 restaurants like Golden Village, which specializes in Chinese cuisine and serves lunch and dinner. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 4:00 AM to 10:30 AM.


Rooms

Novotel Bangkok Suvarnabhumi Airport's 612 rooms provide minibars, coffee makers, and safes. Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include phones, ironing boards, and desks.


Property features

Guests of Novotel Bangkok Suvarnabhumi Airport enjoy a full-service spa, an outdoor pool, and a health club. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.

Room options

Junior Suite, 1 Double Bed

1 Double Bed | Sleeps 4

Deluxe Room, 2 Twin Beds

2 Twin Beds | Sleeps 4

Superior Room, 2 Twin Beds

2 Twin Beds | Sleeps 4

Premier Room, 1 King Bed, Executive Level

1 King Bed | Sleeps 4

Guest reviews for Novotel Bangkok Suvarnabhumi Airport

Everyone (22) Couples (2) Family (10)
5
Family Business Business

We love the rooms, the food and the service at Novotel. Every staff person is extremely personable and helpful! Will stay as often as we can.

By , from USA on Mar 23, 2020

1
Family

We had stayed at this hotel 3 years ago and the place was wonderful. This time it was scary. We checked in and went to our room and it was scary. We were put in a building separate from the nice rooms. Like they put all the internet sells in the dump building and put the walk in traffic in the nice part of the hotel. The room we were in was wasted. The wall was all scraped up, the door lock was coming apart, there was no security latch lock, the carpet was worn out, the paint was old, the bathroom was old. The bed was the only decent part. Then we had paid for breakfast. The breakfast was horrible. Totally unexceptionable. I WOULD HIGHLY recommend finding another hotel. THIS PLACE IS WAY OVER PRICED. We paid almost 200 dollars per night for this dump. Thumbs down.

By on Feb 12, 2020

4
Friends Business Business

the rooms are difficult to get too. the carpet is a bit dated

By on Feb 3, 2020

5
Everyone

By on Jan 19, 2020

2
Family

I reserved a room for a king bed and they gave me a room with two twin beds. I tried to clarify but they didn't care.

By on Jan 15, 2020

4
Partner Couples Business Business

The staff at the Novotel is great! Very helpful and good English speakers. We enjoy this hotel... a real refuge after a very long trip. Beds are so comfortable and clean, walk from Suvarnabhumi Airport is easy. Highly recommend!

By on Jan 8, 2020

1
Friends

I didn't check in. I had to cancel. I notified Orbitz I sent the doctors letter and they said that I did not send in the doctor letter and no refund would be issued to me. They are wrong.....sorry

By on Dec 31, 2019

3
Friends

The drainage in the shower room was poor. Water flew away slowly and it flooded.

By on Dec 22, 2019

4
Family

Location is great for travellers. One can easily walk from the airport to the hotel without ever going out of doors.

By on Dec 8, 2019

3
Partner Couples Friends

Amenities are fine. Rooms are old and not very clean. Had to listen to a running toilet the whole night.

By on Dec 8, 2019

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