Great location, amazing staff
O
There nothing i didn't like about this hotel. And very close to the airport with shuttle around the clock.
Very good airport hotel. Only problem was that the room was very cold and we had no way to control the AC.
It was very convenient for an early morning flight.
It's a good hotel just tired. Stained carpets and drapes. A little upgrade would do wonders. Check in areas needs better signage as does walking directions to terminal.
Clean, comfortable and very convenient to the airport
I liked the ability to be at airport on time and to have good choices on dining there.
Great option for overnight stay close to airport--walkable
I've commented to breakfast staff management multiple times that many of the suppository hot entries were cold
WOW what a let down. Haven't been back to Thailand in around 5 years. It was a horrible surprise to stay at this hotel again. This place has become a dump. The hotel charges a fortune but is crappier than a hotel 6. The hotel smells like it is full of black mold. The smell is so strong that my wife and son felt dizzy within 15 minutes of the stay and could not sleep all night. The wall paper was bubbling and coming off the wall in a few places in our room, the carpet was insanely stained and rotten. The smell. When you walked out the door you would notice that infront of every guest room the ceiling had been cut out and the drywall replaced with a thin sheet of plastic screwed in. So ghetto. Shocking the hotel is open for business. Down the hallway to the elevator on our floor the ceiling had about a foot wide stain going from the ceiling to the floor that looked like the roof had been leaking for months to a year. Once we noticed all this, we notice that when were in the lobby there are many place where the walls are stained the same. What a dump. Another annoying thing is the pricing of items in the hotel. The prices of food is around 10 times as much as you would pay in a restaurant in Bangkok. I will say that is fairly common in hotels in Thailand. Seems like they are used to ripping tourists off. I would steer clear of this place. It is a shame because this used to be a great hotel. The location is unmatched. The closest to the airport.
perfect for layover
Huge hotel adjacent to the airport. Couldn’t be more convenient. Comfortable bed and excellent blackout curtains. Live flight info available in the lobby. Room carpeting was pretty old and could use updating.
Very nice hotel convenient at the airport. Friendly staff wonderful food.
A perfect place to spend the night before an early morning flight. No stress. An easy walk to the airport. And the facilities are great! highly recommended!
great place for a quick overnight
The hotel is fine for one night stays to catch planes. Do not eat at the restaurant- overpriced and terrible. We should have made our way back to the airport for dinner. Nice inclusion of airport shuttle.
Worn and sad. Avoid the restaurant.
Located in Nong Prue, Novotel Bangkok Suvarnabhumi Airport Hotel is 12.2 mi (19.7 km) from Samitivej Srinakarin Hospital. This 4.5-star hotel has 612 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.
There are multiple options for onsite dining with 4 restaurants, including Golden Village, which specializes in Chinese cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 4:00 AM to 10:30 AM.
TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include minibars, coffee makers, and safes.
Guests of Novotel Bangkok Suvarnabhumi Airport Hotel enjoy a full-service spa, an outdoor pool, and a gym. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
Great location, amazing staff
O
Dear Daniel,Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon.Sincerely,Mongkol Somprasong
There nothing i didn't like about this hotel. And very close to the airport with shuttle around the clock.
Dear mahmood,Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon.Sincerely,Mongkol Somprasong
Very good airport hotel. Only problem was that the room was very cold and we had no way to control the AC.
Dear Elliott,We would like to thank you for the valuable feedback on your recent stay at our hotel. Please accept our sincerest apologies as we did not meet your expectations.We try to ensure that our guests enjoy each and every stay with us. As such, we wish to inform you that we will coordinate your concerns raised with the respective department heads to look into the areas where we have fallen short for improvements.We certainly hope that you would accord us with another opportunity to serve your better.Kind regards,Mongkol Somprasong
It was very convenient for an early morning flight.
Dear Yvonna,Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon.Sincerely,Mongkol Somprasong
It's a good hotel just tired. Stained carpets and drapes. A little upgrade would do wonders. Check in areas needs better signage as does walking directions to terminal.
Dear brian,We would like to thank you for the valuable feedback on your recent stay at our hotel. Please accept our sincerest apologies as we did not meet your expectations.We try to ensure that our guests enjoy each and every stay with us. As such, we wish to inform you that we will coordinate your concerns raised with the respective department heads to look into the areas where we have fallen short for improvements.We certainly hope that you would accord us with another opportunity to serve your better.Kind regards,Mongkol Somprasong
Clean, comfortable and very convenient to the airport
Dear Elliott,Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon.Sincerely,Mongkol Somprasong
I liked the ability to be at airport on time and to have good choices on dining there.
Dear Mark,Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon.Sincerely,Mongkol Somprasong
Great option for overnight stay close to airport--walkable
Dear Charles,Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon.Sincerely,Mongkol Somprasong
I've commented to breakfast staff management multiple times that many of the suppository hot entries were cold
Dear William,We would like to thank you for the valuable feedback on your recent stay at our hotel. Please accept our sincerest apologies as we did not meet your expectations.We try to ensure that our guests enjoy each and every stay with us. As such, we wish to inform you that we will coordinate your concerns raised with the respective department heads to look into the areas where we have fallen short for improvements.We certainly hope that you would accord us with another opportunity to serve your better.Kind regards,Mongkol Somprasong
Dear Erika,Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon.Sincerely,Mongkol Somprasong