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ZENSUS LAGUNA

Property class: 2

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Photo gallery for ZENSUS LAGUNA

A balcony with a view of the ocean and a chair.
A balcony with a table and chairs, overlooking a body of water and a thatched structure.
A balcony with a view of the sea, a small pool, and outdoor seating.
A neatly made bed with white and teal bedding, a teal throw pillow, and a white towel folded at the foot of the bed. There is a nightstand with a lamp and a phone on it.
A wooden pier extending into clear turquoise water, supported by wooden posts, with a simple wooden structure at the end.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • Kitchen

Explore the area

View in a map
Laguna Bacalar, Bacalar, QROO, 77936
  • Place, Lake Bacalar
    ‪11 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪17 min drive‬
  • Place, Fort of San Felipe
    ‪18 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Studio

A neatly made bed with a swan-shaped towel and a teal pillow, a small bedside table, a wall-mounted abstract painting, and a patterned rug.

Standard Studio

  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite

A balcony with a view of the ocean and a chair.

Superior Suite

  • 2 bedrooms
  • Sleeps 2
  • 2 King Beds
  • Free WiFi

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About the neighborhood

Bacalar

ZENSUS LAGUNA is within the area of popular attractions such as Lake Bacalar and Laguna Bacalar Ecological Park. This hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

Restaurants

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About this property

ZENSUS LAGUNA

Guests of ZENSUS LAGUNA enjoy an outdoor pool, free WiFi in public areas, and refrigerator in a common area. There's free parking if you drive. Additional amenities include a terrace and a garden.
60-inch Smart TVs come with Netflix, and guests can stay connected with free WiFi. Hair dryers are also available. Bathrooms are shared.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Things to do

  • Games
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Outdoors

  • Dock
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch smart TV
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge
  • Shared kitchen access

More

  • Air conditioning

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 1 2026 to January 4 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Host will greet you

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: MXN 2000 per stay
  • Cleaning fee: MXN 300 per accommodation, per night (varies based on length of stay)

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

ZENSUS LAGUNA Bacalar
ZENSUS LAGUNA Private vacation home
ZENSUS LAGUNA Private vacation home Bacalar

Frequently asked questions

Is a free cancellation option available at ZENSUS LAGUNA?

ZENSUS LAGUNA provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see close to ZENSUS LAGUNA?

This hotel is located in Bacalar, close to Lake Bacalar and Laguna Bacalar Ecological Park. You'll also find Fort of San Felipe and Ecopark Bacalar nearby.

Will I be able to park at ZENSUS LAGUNA?

Yes, uncovered self parking is offered for free at the hotel.

Does ZENSUS LAGUNA have a casino on the premises?

No, ZENSUS LAGUNA doesn't have a casino.

Is there an indoor pool at ZENSUS LAGUNA?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at ZENSUS LAGUNA?

Couples staying at this hotel will appreciate amenities like Netflix as well as an outdoor pool and a terrace.

Are there hot tubs at ZENSUS LAGUNA?

No, this hotel doesn't have a spa tub.

Does ZENSUS LAGUNA feature a restaurant that includes a breakfast menu?

No, ZENSUS LAGUNA doesn't have a restaurant that serves breakfast.

Does ZENSUS LAGUNA allow pets to stay free of charge?

No, pets aren't allowed at ZENSUS LAGUNA.

Are there connecting rooms at ZENSUS LAGUNA?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from ZENSUS LAGUNA?

The closest major airport to ZENSUS LAGUNA is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is about 18.1 mi away. Another top airport is Corozal (CZH), which is around 26.6 mi away.

Can I book a room with a balcony at ZENSUS LAGUNA?

No, there aren't any guestrooms at ZENSUS LAGUNA that offer a balcony.

ZENSUS LAGUNA Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

nelson

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms,good staff,family friendly and jose was the best.i felt at home
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Rachel

Liked: Cleanliness, room comfort

Visit Bacalar

You need to be prepared with your own amenities - very rustic set up but nice and clean
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Rossana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Directamente en la laguna. Las vistas son muy lindas y las habitaciones muy cómodas. Un lugar para descansar verdaderamente.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

jose daniel

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Oct 2024